Mercure Arras Centre Gare

Hotels
•
Mercure
8.8 (2539 reviews)
58 boulevard Carnot , Arras , fr
+33 3 21 23 88 88

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Professional staff
Clean and well-maintained rooms
Great location
Cons:
Limited breakfast options
Issues with room comfort for certain configurations
Some cleanliness concerns

Categories

Cleanliness
8.7
Generally clean but mentioned a few issues with dust in a review.
Service
9.1
Personnel described as professional and welcoming, contributing positively to the experience.
Location
9
Conveniently located near the central area and parking.
Room Quality
8.6
Room praised, but some reviews mentioned comfort issues with the sofa bed.
Amenities
8.8
Amenities like parking and common areas were enjoyed, but some improvements suggested.
Value for Money
8.6
Good value reported, with pleasant experiences, yet some negative aspects noted.
Food and Beverage
8.5
Breakfast options were assessed as limited, needing more variety for a better experience.
Overall Experience
9.1
Overall positive sentiments led to high satisfaction from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:50

Property Description

Prime Location Opposite Arras Train Station
Mercure Arras Centre Gare offers a convenient stay just steps away from the historic center and UNESCO World Heritage Site. Explore the charming pedestrian streets leading to the iconic bell tower.

Easy Access to Nearby Attractions
Benefit from the hotel's proximity to Lille, Lesquin Airport, and Gare du Nord in Paris. Explore the WWI memorial sites, northern beaches, and even Belgium within a short distance.

Convenient Amenities and Services
Start your day with a delicious buffet breakfast and unwind at the on-site bar and restaurant. Enjoy the convenience of a 24-hour reception desk and on-site parking during your stay.

Book your stay at Mercure Arras Centre Gare for a memorable experience!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Location

Guest Reviews

8.8
Based on 2539 reviews
Cleanliness: 8.7
Service: 9.1
Location: 9
Room Quality: 8.6
Amenities: 8.8
Value for Money: 8.6
Food and Beverage: 8.5
Overall Experience: 9.1
A
Alison • family_with_children • gb
10
Great
Pros:

Clean and friendly staff central location

Cons:

Nothing

2026-08-29 • via Nuitee
M
MAGALI • couple • fr
10
Pros:

Nous avons particulièrement apprécié l’accueil du personnel de cet hôtel.

2026-08-28 • via Nuitee
B
Burns • couple • gb
8
2026-08-28 • via Nuitee
R
Richard • couple • gb
10
2026-08-28 • via Nuitee
S
sarah • family_with_children • gb
8
Excellent location and very clean and comfortable
Pros:

Excellent location, very comfortable beds, good continental breakfast.

Cons:

Quite expensive, some renovations taking place

2026-08-27 • via Nuitee
F
Francois-Xavier • family_with_children • fr
9
2026-08-27 • via Nuitee
S
SERGIO • family_with_children • it
9
Pros:

Ottima la posizione, colazione discreta, comodo parcheggio.

Cons:

Niente

2026-08-26 • via Nuitee
A
Adele • extended_group • gb
9
2026-08-26 • via Nuitee
N
Niederlender • solo_traveller • fr
9
2026-08-25 • via Nuitee
T
Toni • solo_traveller • de
10
Pros:

Lage, Zimmer, Bett, Service, Ambiente, Anbindung ans Parkhaus - alles 1 A! Perfekt!

Cons:

Nichts!

2026-08-25 • via Nuitee
P
Paolo • family_with_children • it
9
2026-08-24 • via Nuitee
D
David • solo_traveller • gb
9
2026-08-24 • via Nuitee
J
Johan • solo_traveller • be
8
Pros:

Parking kan geregeld worden via het hotel en ligt dichtbij. Aangename zaal voor diner en ontbijt.

2026-08-23 • via Nuitee
D
Darryl • couple • gb
9
Stayed here many times, wouldn’t stay anywhere else when in Arras
Pros:

Location, parking and staff all great

2026-08-23 • via Nuitee
M
Marc • couple • be
9
2026-08-23 • via Nuitee
H
Harriet • family_with_children • gb
9
Stopped on the way home from the alps, after staying on the way down - so must be goid!
Pros:

Comfortable beds, easy location (easy drive in, secure parking, walkable into town) and friendly ambiance. There are good family rooms. Breakfast was varied and nice quality, the staff were generally friendly.

2026-08-22 • via Nuitee
O
Octavie • couple • fr
9
Parfait
Pros:

La situation a coté de la gare est idéale
Le personnel très attentionné et les chambres super confortables

2026-08-21 • via Nuitee
S
Sandra • couple • de
10
Sehr empfehlenswert
Pros:

Besonders lobenswert das Personal an der Rezeption. Wir waren mit den Rädern da und konnten sie pragmatisch in einem nicht genutzten Sitzungssaal unterbringen. Für den gab es dann auch eine eigene Zugangskarte! Wir fühlten uns gleich willkommen.

2026-08-21 • via Nuitee
R
Roland • family_with_children • de
8
2026-08-20 • via Nuitee
S
Steve • solo_traveller • gb
8
Staff wonderful, food not so
Pros:

The staff were all fantastic, very friendly, efficient, and professional.
The hotel facilities were lovely, room was spacious and a cracking shower.
Also excellent bar with great selection of beers

Cons:

The food in the evening was ok but not great. The menu sounded better than the plated result. We all had bavette and in 3 weeks in France it was the least satisfying. Perfectly edible but a bit average. The pudding was dark chocolate mousse and that was the same - average at best, tasted packet produced

2026-08-20 • via Nuitee