Mercure Arras Centre Gare

Hotels
•
Mercure
8.8 (2353 reviews)
58 boulevard Carnot , Arras , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Professional staff
Clean and well-maintained rooms
Great location
Cons:
Limited breakfast options
Issues with room comfort for certain configurations
Some cleanliness concerns

Categories

Cleanliness
8.7
Generally clean but mentioned a few issues with dust in a review.
Service
9.1
Personnel described as professional and welcoming, contributing positively to the experience.
Location
9
Conveniently located near the central area and parking.
Room Quality
8.6
Room praised, but some reviews mentioned comfort issues with the sofa bed.
Amenities
8.8
Amenities like parking and common areas were enjoyed, but some improvements suggested.
Value for Money
8.6
Good value reported, with pleasant experiences, yet some negative aspects noted.
Food and Beverage
8.5
Breakfast options were assessed as limited, needing more variety for a better experience.
Overall Experience
9.1
Overall positive sentiments led to high satisfaction from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:50

Property Description

Prime Location Opposite Arras Train Station
Mercure Arras Centre Gare offers a convenient stay just steps away from the historic center and UNESCO World Heritage Site. Explore the charming pedestrian streets leading to the iconic bell tower.

Easy Access to Nearby Attractions
Benefit from the hotel's proximity to Lille, Lesquin Airport, and Gare du Nord in Paris. Explore the WWI memorial sites, northern beaches, and even Belgium within a short distance.

Convenient Amenities and Services
Start your day with a delicious buffet breakfast and unwind at the on-site bar and restaurant. Enjoy the convenience of a 24-hour reception desk and on-site parking during your stay.

Book your stay at Mercure Arras Centre Gare for a memorable experience!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 13 years old stay for € 0 per person per night when using an existing bed.
    People 3 years old and over stay for € 0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 11 per day.

Location

Guest Reviews

8.8
Based on 2353 reviews
Cleanliness: 8.7
Service: 9.1
Location: 9
Room Quality: 8.6
Amenities: 8.8
Value for Money: 8.6
Food and Beverage: 8.5
Overall Experience: 9.1
D
Derek • solo_traveller • lu
8
2026-05-16 • via Nuitee
A
Alberto • family_with_children • es
8
Great hotel with private parking !
Pros:

The hotel is very convenient and has private big parking with direct access to the hotel. Rooms are very correct and good sized. Breakfast has great options and was a pleasant surprise. Staff was nice!

Cons:

The sofa bed will be better if queen sized and not two individual ones

2026-05-16 • via Nuitee
H
Hazel • couple • gb
10
Great stay. Good location and parking
Pros:

Location was great

Cons:

Nothing

2026-05-15 • via Nuitee
K
Kristel • solo_traveller • fr
9
2026-05-15 • via Nuitee
K
Ksenia • couple • nl
10
2026-05-15 • via Nuitee
S
Sophie • family_with_children • be
9
Parfait.
Pros:

Le petit-déjeuner est incroyable et délicieux ! Très bon resto le soir également, bons conseils des serveurs.

Lit très confortable et chambre spacieuse.

2026-05-15 • via Nuitee
K
Koen • couple • be
6
Goed.
Pros:

De locatie

Cons:

De bediening in de bar was ondermaats

2026-05-14 • via Nuitee
J
John • family_with_children • nl
9
Ben er nu 3 keer achter elkaar geweest en het maakt alle verwachtingen nog steeds waar.
Pros:

Perfecte locatie, dicht bij het centrum, parkeergelegenheid, laden van de EV. Ook het personeel is vriendelijk en behulpzaam. Ontbijt is uitgebreid en voor ieder wat wils.

Cons:

Eigenlijk niets.

2026-05-14 • via Nuitee
C
Charlotte • couple • fr
8
2026-05-12 • via Nuitee
A
Alexander Richard • solo_traveller • gb
8
2026-05-11 • via Nuitee
C
Carole • couple • gb
10
Great hotel
Pros:

Centrally located. Friendly, helpful staff. Great. Breakfast

Cons:

All good

2026-05-11 • via Nuitee
N
Nick • extended_group • gb
10
2026-05-10 • via Nuitee
C
Chris • couple • ca
9
Pros:

Nice hotel with a great location.

Cons:

Asked for king sized bed got a queen size. Bar staff not interested in service.

2026-05-10 • via Nuitee
A
and co • family_with_children • fr
10
2026-05-08 • via Nuitee
B
Baker • family_with_children • gb
9
Pros:

Staff very friendly and hotel good clean.

2026-05-05 • via Nuitee
F
Frédéric • couple • fr
10
2026-05-04 • via Nuitee
S
sephora • couple • fr
9
2026-05-04 • via Nuitee
N
Nathalie • family_with_children • fr
9
2026-05-03 • via Nuitee
F
Franciscus • couple • nl
8
Fijn hotel om even stad en omgeving te verkennen
Pros:

Ligging: op loopafstand van centrum en parkeergarage onder het hotel, bereikbaar vanuit het hotel. Keurige kamer. Vriendelijk personeel. Goed ontbijt.

Cons:

Geen negatieve punten.

2026-05-03 • via Nuitee
G
Ghislain • solo_traveller • fr
9
2026-05-03 • via Nuitee