Mercure Arras Centre Gare

Hotels
•
Mercure
8.8 (2283 reviews)
58 boulevard Carnot , Arras , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Professional staff
Clean and well-maintained rooms
Great location
Cons:
Limited breakfast options
Issues with room comfort for certain configurations
Some cleanliness concerns

Categories

Cleanliness
8.7
Generally clean but mentioned a few issues with dust in a review.
Service
9.1
Personnel described as professional and welcoming, contributing positively to the experience.
Location
9
Conveniently located near the central area and parking.
Room Quality
8.6
Room praised, but some reviews mentioned comfort issues with the sofa bed.
Amenities
8.8
Amenities like parking and common areas were enjoyed, but some improvements suggested.
Value for Money
8.6
Good value reported, with pleasant experiences, yet some negative aspects noted.
Food and Beverage
8.5
Breakfast options were assessed as limited, needing more variety for a better experience.
Overall Experience
9.1
Overall positive sentiments led to high satisfaction from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:50

Property Description

Prime Location Opposite Arras Train Station
Mercure Arras Centre Gare offers a convenient stay just steps away from the historic center and UNESCO World Heritage Site. Explore the charming pedestrian streets leading to the iconic bell tower.

Easy Access to Nearby Attractions
Benefit from the hotel's proximity to Lille, Lesquin Airport, and Gare du Nord in Paris. Explore the WWI memorial sites, northern beaches, and even Belgium within a short distance.

Convenient Amenities and Services
Start your day with a delicious buffet breakfast and unwind at the on-site bar and restaurant. Enjoy the convenience of a 24-hour reception desk and on-site parking during your stay.

Book your stay at Mercure Arras Centre Gare for a memorable experience!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 13 years old stay for € 0 per person per night when using an existing bed.
    People 3 years old and over stay for € 0 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 11 per day.

Location

Guest Reviews

8.8
Based on 2283 reviews
Cleanliness: 8.7
Service: 9.1
Location: 9
Room Quality: 8.6
Amenities: 8.8
Value for Money: 8.6
Food and Beverage: 8.5
Overall Experience: 9.1
T
Talent • couple • nl
9
Lovely
Pros:

The service was great, with beautiful decorations. The room was spacious enough with a lovely breakfast buffet.

Cons:

Nothing

2026-02-13 • via Nuitee
L
Laëtitia • family_with_children • fr
9
Magie de Noël
Pros:

L emplacement , proche marché. La décoration et la modernité. Très bon buffet pour le petit déjeuner (large choix)

Cons:

L organisation autour du buffet. Un peu difficile de circuler. Une machine à café était disponible en plus de celle qui était visible mais mal signalée

2026-02-09 • via Nuitee
G
Glenn • couple • fr
8
2026-02-09 • via Nuitee
P
Pieter • couple • nl
9
Pros:

Uitstekend hotel. Mooi gelegen in de binnenstad van Arras. Leuk ingericht (zie fotos). Prima personeel. Een inpandig restaurant met een prima kaart en daardoor ook een professioneel ontbijt. Plus, ideaal onder het hotel parkeren, lift naar boven en je staat in de receptie! Aanrader: kom met kertsmis want het hele stadsplein is verbouwd tot een super gezellige kerstmarkt

Cons:

Geen tegenvallers

2026-01-28 • via Nuitee
B
Baptiste • family_with_children • fr
10
2026-01-26 • via Nuitee
R
Rosie • solo_traveller • gb
9
Recommend
Pros:

Good modern hotel with parking. I have stayed here a couple of times driving to Italy and would do so again. I liked the simple omelette and chips menu in the restaurant as after a long drive that is all you need. The hotel is well located on the edge of the old town.

Cons:

Nothing.

2026-01-24 • via Nuitee
S
Stanislas • family_with_children • fr
8
Pros:

.

Cons:

.

2026-01-24 • via Nuitee
C
CATHERINE • family_with_children • fr
8
2026-01-22 • via Nuitee
C
carine • couple • be
8
2026-01-22 • via Nuitee
S
Serge • solo_traveller • fr
10
Facile, agréable avec un personnel à l'écoute notamment à l'acceuil
Pros:

le seul bémol réside dans le nettoyage de la chambre après la 1ère nuit qui a eu lieu en milieu d'après midi

Cons:

Le nettoyage de la chambre après la 1ère nuit qui n'a pas été fait le matin bien que j'avais bien indiqué "en excursion"

2026-01-20 • via Nuitee
A
Andreas • couple • de
8
2026-01-19 • via Nuitee
B
Billig • couple • gb
3
Hospitality , a pleasant greeting and a smile are non existent at this hotel.
Pros:

Very little this visit although I have stayed previously

Cons:

Road was up outside making arrival virtually impossible for a disabled friend. No toiletries or water in room , tea and coffee facilities were as poor as a budget hotel. Bar staff slovenly and mostly not even behind the bar.

2026-01-19 • via Nuitee
M
Maria • family_with_children • gb
8
Very good overall for family with pet
Pros:

Central, good breakfast, friendly staff, good with pet

Cons:

Not easy to find parking, road works outside (this should be done soon hopefully, so will improve)

2026-01-19 • via Nuitee
P
Pytsje • family_with_children • nl
10
Goed hotel in een leuk stadje
2026-01-19 • via Nuitee
O
Olivia • family_with_children • ch
10
2026-01-19 • via Nuitee
O
Oliviero • extended_group • it
5
2026-01-19 • via Nuitee
O
Olivia • family_with_children • ch
10
2026-01-19 • via Nuitee
J
Jenny • family_with_children • gb
9
2026-01-19 • via Nuitee
C
Clare • couple • gb
9
2026-01-19 • via Nuitee
C
Carolyn • family_with_children • ca
8
2026-01-19 • via Nuitee