Quality Inn & Suites Maggie Valley - Cherokee Area

Hotels
•
Quality Inn
8.2 (1270 reviews)
3777 Soco Road Route 19 , Maggie Valley , US
+1 828-926-8554

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms reported by many guests
Friendly and helpful staff
Convenient, good location
Comfortable beds
Good breakfast options (when stocked)
Pool, hot tub and laundry facilities available
Good value for money
Easy access and parking
Cons:
Cleanliness issues reported by some (hot tub, mold/mildew, damp floors)
Broken or out-of-order amenities (ice machine, juice machine, elevator in one report)
Room problems for some guests (old/damp rooms, AC/TV/phone issues, shower/door problems)
Breakfast items sometimes ran out or were limited
Occasional service lapses (desk unattended, phone not fixed)
A few reports of severely poor stays including strong odors and mold

Categories

Cleanliness
7.2
Mixed reports: many guests described rooms as clean and tidy, but multiple complaints noted dirty hot tub, mold/mildew smells, damp floors, and a bathroom that could have been cleaner (ice bucket incident).
Service
8.9
Generally praised: staff frequently described as friendly and helpful. Some service lapses noted (phone not fixed, occasional unattended front desk), but overall staff received consistently positive mentions.
Location
9
Multiple guests commented on the convenient, good location and ease of access; location was repeatedly cited as a positive factor.
Room Quality
7.6
Mixed: many guests praised comfortable beds and clean rooms, while others reported old/damp rooms, broken bathroom door, unadjustable shower head, AC or TV issues, and occasional unpleasant smells.
Amenities
7.4
Amenities are useful (pool, hot tub, laundry), but several broken or poorly maintained items were reported (ice machine, juice machine out of order, hot tub cleanliness concerns).
Value for Money
8.8
Frequently described as good value or fair price for what was offered; many guests indicated they would stay again given the price point.
Food and Beverage
8.5
Breakfast generally praised for variety and quality (eggs, waffles, coffee, juice), though some guests noted limited availability at times or that items ran out and replacement was slow.
Overall Experience
8.2
Overall impressions skew positive with repeat guests and multiple recommendations; isolated poor experiences (very negative stays) lower the overall but most stays were satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Convenient Location near Cataloochee Ski Area
Located just a 5-minute drive from Cataloochee Ski Area, Microtel Inn & Suites by Wyndham Maggie Valley offers the perfect retreat for winter sports enthusiasts.

Relaxing Indoor Pool and Hot Tub
Unwind after a day on the slopes in the indoor pool and hot tub. Perfect for rejuvenating your body and mind.

Complimentary Breakfast and Modern Amenities
Start your day with a delicious continental breakfast featuring a variety of options. Enjoy modern guest rooms equipped with essential amenities like a microwave, fridge, and Wi-Fi.

Experience comfort and convenience at Microtel Inn & Suites by Wyndham Maggie Valley. Book your stay now for a memorable mountain getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1270 reviews
Cleanliness: 7.2
Service: 8.9
Location: 9
Room Quality: 7.6
Amenities: 7.4
Value for Money: 8.8
Food and Beverage: 8.5
Overall Experience: 8.2
L
Linda • extended_group • us
9
We had never been to Maggie Valley before. We had a wonderful stay. Everything was very beautiful.
Pros:

The room and bathroom were very clean. And the beds were very comfortable.

Cons:

The only thing I didn't like was. I had a handicapped room, and my wheelchair ,would not go into the bathroom. Someone had to pick me up and carry me into the bathroom.

2026-11-05 • via Nuitee
L
Leon • solo_traveller • us
4
It was very disappointing 😞
Pros:

Location, some of the staff was very nice.

Cons:

Toilet seat almost fell off causing me to almost fall against the sink. The shower head spraying all over the bathroom and coming off catching it before it hit me. Juice machine was broken along with the hot tub neither was working. Pillows were soft but kept sliding out from under my head all night so sleeping wasn't very much. With past multiple spinal surgeries all the above is an issue. I've stayed at this hotel in the past but until they make major changes i wouldn't recommend it to anyone.

2026-11-04 • via Nuitee
L
Lisa • couple • us
10
2026-10-31 • via Nuitee
L
Larry • family_with_children • us
10
2026-10-29 • via Nuitee
K
Katlyn • family_with_children • us
10
2026-10-28 • via Nuitee
L
Lee • couple • us
8
Great hotel nice and in the middle of town
2026-10-28 • via Nuitee
R
Robert • couple • us
8
2026-10-27 • via Nuitee
J
jeffery • couple • us
10
OUR STAY WAS EXCELLANT AND WE WILL BE BACK AGAIN.
Pros:

EVERYTHING WAS PERFECT,IT WAS CLEAN ,NEAT QUIET,AND GREAT PEOPLE AT THE DESK.

Cons:

BLOW DRYER IN ROOM NEEDED TO BE REMOVED ,AS IT SMOKED ,SMELLED LIKE IT WAS BURNING .IT ALSO MADE SQUELING NOISES.

2026-10-26 • via Nuitee
M
Melissa • couple • us
10
2026-10-26 • via Nuitee
S
Sandra • family_with_children • us
8
2026-10-24 • via Nuitee
B
Brower • couple • us
9
Nice
Pros:

The breakfast every morning was great, so much to choose from.

Cons:

Just a faint smell in the room, like someone had been smoking in there.

2026-10-23 • via Nuitee
V
Victoria • family_with_children • us
7
2026-10-23 • via Nuitee
S
Sanchez • couple • us
9
Would stay again.
Pros:

The room was clean and the beds were great.

Cons:

The hot water is barely hot.amd the shower head angle couldn't be adjusted.

2026-10-23 • via Nuitee
F
Ferguson • family_with_children • us
4
2026-10-21 • via Nuitee
D
Donald • couple • us
7
Convenient Maggie Valley stay.
Pros:

Good value and convenient location of hotel in Maggie Valley.

Cons:

The juice machine was out of order for our entire stay. There was no soap dish in the handicap shower.

2026-10-18 • via Nuitee
G
gatien • family_with_children • us
10
Enjoyed our stay, met some great people
Cons:

Hot tub did not look to clean.

2026-10-18 • via Nuitee
P
Paula • extended_group • us
7
Good. I would come back
Pros:

Did not eat

2026-10-18 • via Nuitee
A
Angie • solo_traveller • us
9
Pros:

Clean and easy access

Cons:

Ice machine second floor didn’t work

2026-10-18 • via Nuitee
C
Connie • family_with_children • us
8
Enjoyable stay!
Pros:

Clean and comfortable. Phone in the room never worked. Front desk was supposed to have it fixed, but no one even came in to bring more towels.

2026-10-17 • via Nuitee
Y
Yuramis • family_with_children • us
10
2026-10-14 • via Nuitee