Royal Scot Hotel & Suites, Trademark Collection by Wyndham

Hotels
Trademark
8.8 (1710 reviews)
425 Quebec Street , Victoria , ca

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Old smell in the suite
Parking costs high
Dated room decor

Categories

Cleanliness
8.26
Some reviews indicated issues like an old smell in the suite, suggesting areas for improvement.
Service
9.23
Numerous mentions of helpful staff and excellent service from bellhops and maintenance.
Location
9.27
Consistently praised for its perfect and convenient location in Victoria.
Room Quality
8.72
Overall good quality, though some rooms were noted as dated.
Amenities
8.75
Amenities mentioned positively, including a pool and dining options.
Value for Money
8.71
Good value noted based on room types and convenience.
Food and Beverage
8.76
Excellent restaurant mentioned but not extensively reviewed.
Overall Experience
8.73
Highly satisfactory experiences shared by many guests throughout their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:57

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Enjoy spacious rooms, studios, and suites with pillow-top mattresses and fully equipped kitchens.

Dining Delights: Savor delicious meals at Jonathan's Restaurant or opt for private dining with room service.

Relax and Unwind: Take a dip in the indoor pool, soak in the hot tub, or enjoy a game of pool in the billiards room.

Experience the best of Victoria at Royal Scot Hotel & Suites. Book now for an unforgettable stay just minutes away from the ferry terminal and top attractions.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    People 17 years old and over stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 22 per day.

Location

Guest Reviews

8.8
Based on 1710 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
J
Joan solo_traveller ca
8
Relaxing visit in a comfortable hotel!
Pros:

It is located near BC Museum, Legislature, shopping, Beacon Hill Park…. It is within easy walking distance shopping , restaurants, ….

2026-03-21 via Nuitee
R
Rosemary couple ca
10
Would stay again.
Pros:

Bed was comfortable, room very clean. Coffee in lobby. Location perfect for walking to places.

Cons:

Fitness area was nice, but too small a room for the equipment and seemed odd having so much air conditioning to keep it cool being right off the humid & heated pool area.

2026-03-18 via Nuitee
J
jimmC8894PG Couples
4
Unhappy
Pros:

Stayed at the Royal Scot for three weeks in February , a nice enjoyable hotel good value for Victoria, however, hotel owes me a refund of several hundred dollars due to my early departure.upon. Upon my checkout, three weeks ago, I was told that the refund was unavailable immediately due to new ownership , but assured that I would receive it the following week. Three weeks later and a follow up call, told that it now may take many more weeks to refund my money. Beware, there may be a problem with this hotel. Jim Mackle

2026-03-13 via Tripadvisor
K
Karmen couple ca
8
Excellent location, quiet and friendly hotel
Pros:

The location is excellent. The hotel has a pool and hot tub which we enjoyed.

Cons:

They have a balcony which would have been great to use if the weather was nicer!

2026-03-13 via Nuitee
D
Deborah couple ca
9
Pros:

Very clean and comfortable Inn

2026-03-10 via Nuitee
S
shirley couple ca
9
2026-02-14 via Nuitee
M
Michael couple ca
8
2026-02-14 via Nuitee
J
Julene family_with_children ca
10
2026-02-12 via Nuitee
M
Matthew family_with_children ca
10
2026-02-11 via Nuitee
U
Utkirbek family_with_children ca
10
Pros:

convenient location, close to the parliament and the Fishermen's Wharf

2026-02-10 via Nuitee
K
Keith couple ca
10
It exceeded expectations. We'll be back!
Pros:

Loved the Room and the general decor of the Hotel. Love that Floyd's was right downstairs and it was delicious. Loved the pool / hottub. Love the proximity to a liquor store. Loved the Kilt Bear out front. Everything was great!

We heard it changed ownership recently, please don't change anything!

Cons:

No notes!

2026-02-09 via Nuitee
I
Indra family_with_children ca
9
excellent staff - very attentive
Pros:

Cleaned regularly, quiet, well located, good breakfast restaurant

Cons:

had to pay for parking

2026-01-27 via Nuitee
M
Mike family_with_children ca
8
2026-01-26 via Nuitee
B
Bill couple es
6
All I remember from the stay was getting blindsided with the parking fee for outdoor parking. Disappointed in Booking f
Pros:

Great location. Good room layout. Functional kitchen.

Cons:

There was an undisclosed fee of $24 per day.

2026-01-24 via Nuitee
S
Sergio family_with_children ca
5
2026-01-22 via Nuitee
F
Frances couple ca
8
Comfortable stay. Breakfast good.
Pros:

Comfortable place. Short walk to lights at night, along the water and legislative buildings and.the Empress.

Cons:

Bathroom door knob stuck sometimes.

2026-01-20 via Nuitee
D
Dianne couple ca
8
Pros:

The location is amazing - great walk score to the inner harbour. The room was defintely dated but yet homey. Staff were friendly.

2026-01-20 via Nuitee
K
KESTRA solo_traveller ca
9
2026-01-20 via Nuitee
B
Beverley family_with_children ca
9
Pros:

Very pleasant and comfortable, somewhat nostalgic but in a way that still feels current. Great location and great service. I had a delightful trip.

2026-01-20 via Nuitee
P
Philipp solo_traveller de
8
Pros:

Tolles kleines Hotel in Victoria.
Super Betten. kostenloses Zimmer Upgrade.
Kurze Entfernung zur Stadt.

2026-01-20 via Nuitee