Royal Scot Hotel & Suites, Trademark Collection by Wyndham

Hotels
•
Trademark
8.8 (1869 reviews)
425 Quebec Street , Victoria , ca

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Old smell in the suite
Parking costs high
Dated room decor

Categories

Cleanliness
8.26
Some reviews indicated issues like an old smell in the suite, suggesting areas for improvement.
Service
9.23
Numerous mentions of helpful staff and excellent service from bellhops and maintenance.
Location
9.27
Consistently praised for its perfect and convenient location in Victoria.
Room Quality
8.72
Overall good quality, though some rooms were noted as dated.
Amenities
8.75
Amenities mentioned positively, including a pool and dining options.
Value for Money
8.71
Good value noted based on room types and convenience.
Food and Beverage
8.76
Excellent restaurant mentioned but not extensively reviewed.
Overall Experience
8.73
Highly satisfactory experiences shared by many guests throughout their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:57

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Enjoy spacious rooms, studios, and suites with pillow-top mattresses and fully equipped kitchens.

Dining Delights: Savor delicious meals at Jonathan's Restaurant or opt for private dining with room service.

Relax and Unwind: Take a dip in the indoor pool, soak in the hot tub, or enjoy a game of pool in the billiards room.

Experience the best of Victoria at Royal Scot Hotel & Suites. Book now for an unforgettable stay just minutes away from the ferry terminal and top attractions.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    People 17 years old and over stay for CAD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 22 per day.

Location

Guest Reviews

8.8
Based on 1869 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
B
Barb • solo_traveller • ca
10
Everyone was very friendly and effu
2026-06-27 • via Nuitee
L
Lori • family_with_children • ca
8
Pros:

Location, able to walk to most places.

Cons:

No microwave or coffee maker in room

2026-06-27 • via Nuitee
R
Rhonda • couple • us
7
2026-06-27 • via Nuitee
O
Ofelia • couple • ca
8
Overall, We had a pleasant stay. The location is great, close to everything.
Pros:

The staff were pleasant and helpful, the location is good.

Cons:

There’s no air conditioner

2026-06-27 • via Nuitee
S
Schneider • family_with_children • us
9
Pros:

Love the location of the Royal Scot, really nice to be so close to downtown and the water. I always stay here when in Victoria.

Cons:

Love the property.

2026-06-26 • via Nuitee
M
Michelle • solo_traveller • ca
10
2026-06-26 • via Nuitee
R
Rafy • solo_traveller • ca
9
2026-06-26 • via Nuitee
A
Anthony • couple • us
8
Nice stay. Staff moved us from hot 4th floor room to cooler room on 2nd floor.
Pros:

Location. Clean. Suite room was very nice.

Cons:

Room on fourth floor was very hot.

2026-06-26 • via Nuitee
L
Laura • solo_traveller • ca
2
I would not book this hotel again.
Pros:

Location is excellent. When the first room was unacceptable due to a terrible smell and window opening to courtyard, staff graciously found me another room.

Cons:

The hotel is tired. There is no AC and the room I had (316) was terribly hot. The portable fan in the bedroom was inadequate and squeaked during rotation. The bedding was subpar, particularly the pillows which were very bad. There was a silverfish in the tub and on the toilet paper roll when I got up in the morning.

2026-06-25 • via Nuitee
D
Damian • solo_traveller • ch
6
2026-06-25 • via Nuitee
S
Sheila • family_with_children • ca
9
Had a very good stay and would go again.
Pros:

I loved the convenience of the location.

Cons:

We happened to be there when trees were being pruned so that time was a bit noisy.
I found the TV guide and channel access a bit confusing but I figured it out.
Toilet paper was low quality and bathroom was very tight.

2026-06-25 • via Nuitee
M
Mahy • solo_traveller • fr
5
Cons:

Les dra etait sale

2026-06-25 • via Nuitee
L
Lutz • solo_traveller • de
1
2026-06-24 • via Nuitee
M
Mark • family_with_children • de
7
2026-06-24 • via Nuitee
T
Tony • family_with_children • us
10
I had a nice stay. The location is excellent
Pros:

Location is great. Room is clean. Indoor pool is great.

Cons:

Temperature in room was a bit too warm.

2026-06-24 • via Nuitee
R
Renee • family_with_children • us
10
Pros:

We had a wonderful stay at the Royal Scot Hotel & Suites. The location couldn’t have been better—just a short walk to Victoria’s Inner Harbour, downtown attractions, restaurants, and shops. The hotel has a welcoming, relaxed atmosphere that made us feel right at home, and the charming ambiance added to the overall experience. We would gladly stay here again and highly recommend it to anyone visiting Victoria.

2026-06-24 • via Nuitee
C
Carole • couple • ca
10
Everything was great… we stayed there 41 years ago and the Grand Dame is still elegant ❣️
2026-06-23 • via Nuitee
A
Addie • couple • us
10
We will be back, we loved our stay!
Pros:

The property was only a block from the ferry, the staff are very friendly and helpful. Our room was huge and included a living room, kitchen and balcony for the same price as just a bedroom at other places. As a bonus there’s a hot tub and pool in the basement! Also has a very cute breakfast spot connected to the lobby.

Cons:

N/A

2026-06-23 • via Nuitee
K
Katia • extended_group • ch
6
Hôtel vieillot mais correct.
Pros:

L’emplacement central

Cons:

Les chambres donnant sur la route sont exposées au bruit de la circulation déjà tôt le matin.
Des travaux non loin de l’hôtel…
Mauvaise insonorisation entre les chambre ainsi que les étages.

2026-06-23 • via Nuitee
P
Padden • solo_traveller • ca
8
2026-06-22 • via Nuitee