Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent amenities
Spotless cleanliness
Cons:
Confusing billing details

Categories

Cleanliness
9.21
The hotel is spotlessly clean, welcoming, and takes care of every detail.
Service
9.78
The staff deserves special praise for their kindness, hospitality, and constant attentiveness.
Location
9.72
Exceptional location, just a 5-minute walk from South Kensington station and a short distance from key attractions.
Room Quality
9.17
Rooms were very comfortable and had all facilities one would need.
Amenities
9.3
Excellent amenities and beautifully decorated dining and bar areas.
Value for Money
8.96
The value for money is absolutely competitive compared to other London hotels I've visited.
Food and Beverage
9.41
Breakfast options were excellent, and cocktails were fabulous.
Overall Experience
9.68
An unforgettable experience that exceeded all expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:55

Property Description

Luxurious Accommodation in South Kensington

Prime Location: Located in the heart of South Kensington, The Kensington Hotel is just a short walk from iconic landmarks like Harrods and The Royal Albert Hall. The convenience of being near The Natural History Museum and The V&A adds to its appeal.

State-of-the-Art Fitness Room: Guests can enjoy exclusive access to a modern fitness facility, perfect for staying active during their stay.

Town House Bar & Restaurant: Indulge in a sophisticated dining experience at the Town House Bar & Restaurant, boasting a stylish lounge area and a blend of traditional and contemporary features. Whether it's afternoon tea, lunch, or dinner, this venue offers a memorable culinary journey.

Experience luxury and convenience at The Kensington Hotel. Book your stay now to enjoy exquisite amenities and top-notch service.

Important information:

Please note that Classic Rooms cannot accommodate extra beds or cots.

WiFi signal can be found in all bedrooms and some of the public areas.

When booking for 9 rooms or more, different policies and additional supplements will apply.

When traveling with pets, please note that an extra charge of GBP 35 per pet, per stay applies. Dogs are not accepted in Classic rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £35 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 835 reviews
Cleanliness: 9.21
Service: 9.78
Location: 9.72
Room Quality: 9.17
Amenities: 9.3
Value for Money: 8.96
Food and Beverage: 9.41
Overall Experience: 9.68
S
Saad • couple • us
10
2026-06-29 • via Nuitee
M
Martyn • extended_group • gb
10
Fab stay
Pros:

Location and wonderful people

2026-06-27 • via Nuitee
R
Rodrigo • couple • br
1
2026-06-26 • via Nuitee
F
Francis • extended_group • fr
8
2026-06-25 • via Nuitee
A
Ali • couple • tr
1
Pros:

Ekip çok iyi

Cons:

Odalar çok kötü

2026-06-24 • via Nuitee
T
Tejal • family_with_children • us
9
2026-06-22 • via Nuitee
T
tom • couple • gb
10
2026-06-18 • via Nuitee
D
DAVID • solo_traveller • gb
9
2026-06-17 • via Nuitee
S
silvia • couple • it
8
2026-06-16 • via Nuitee
K
kristinakO3086IJ • Family
10
Outstanding Hotel
Pros:

⭐⭐⭐⭐⭐

I truly cannot say enough wonderful things about The Kensington. My 15-year-old son, Drake, and I are staying here right now during our trip to London, and we have both said the same thing: we will never stay anywhere else when we return. We are already counting the days until we can come back.

This hotel is incredibly special. It has all the warmth and charm of a beautiful boutique hotel, with every detail thoughtfully designed—from the stunning wallpaper and elegant china to the cozy, sophisticated rooms and gorgeous common spaces. There is so much to see and do in London, yet we have found ourselves having a hard time leaving our room because we simply love being here so much.

What makes The Kensington truly extraordinary, however, is the people. Every single person we have encountered—from the front desk to the concierge to the restaurant staff—has made us feel genuinely welcomed and cared for.

A very special thank you to Nnamdi, who my son Drake described as “the nicest person I have ever met in my whole life.” There may not be a greater compliment coming from a 15-year-old!

And a heartfelt thank you to Fernanda at The Town House, who is truly one of the warmest, kindest, and most special people we have ever met. Every morning, we genuinely look forward to breakfast not just because the food and the restaurant are so wonderful, but because we get to see her. The way she starts our day with her beautiful smile, warmth, and positive energy has become one of the highlights of our trip.

The Town House is absolutely incredible—beautifully decorated, delicious, and such a lovely way to begin each day.

Luxury is not just about beautiful surroundings; it is about how a place makes you feel. The Kensington has mastered both. It feels like a home away from home, and we will recommend it to every friend and family member traveling to London.

Thank you to the entire team for making our trip unforgettable. We cannot wait to return.

2026-06-13 • via Tripadvisor
J
Jenny • couple • za
10
A really lovely stay with exceptional service the room was 10 / 10
Pros:

Spacious staff exceptional and drawing room and bar area were lovely

Cons:

There was nothing

2026-06-10 • via Nuitee
K
kyliehA4659IX • Couples
10
Wonderful stay in a beautiful hotel!
Pros:

We had a fantastic stay at the Kensington. The rooms are beautiful, food is great and the location cannot be beat. Everyone we spoke to was absolutely wonderful, but we particularly appreciated George’s help and kindness. We will absolutely be back on our next trip to London!

2026-06-06 • via Tripadvisor
B
Ben • solo_traveller • gb
10
2026-06-06 • via Nuitee
S
Stuart • solo_traveller • gb
8
2026-06-05 • via Nuitee
S
Simona • couple • it
5
Beautiful hotel, with professional and genuinely friendly service. However, the standard of some rooms is simply not acc
Pros:

Certainly the most beautiful hotel in South Kensington, with great charm and public areas that fully match its level and reputation

Cons:

In a five-star hotel such as this, charging around $450 per night, it is simply unacceptable to offer guests a 13-square-metre room overlooking a large number of air-conditioning units and their machinery. Such a view falls well below the standards one would reasonably expect from a property of this category and price level

2026-06-02 • via Nuitee
K
Kirrily • couple • au
10
2026-06-02 • via Nuitee
K
Kirrily • solo_traveller • au
10
Great staff who were professional. Front desk concierge and breakfast and bar staff were all exceptional
Pros:

Quiet and friendly staff

Cons:

Option to include breakfast in the price of the stay

2026-06-01 • via Nuitee
A
Adventure57535868683 • Couples
10
Not much to say except......
Pros:

Just perfect in every way.
I will stay here whenever I visit London.
Thank you.

2026-05-30 • via Tripadvisor
G
Gailrunningfox • Family • Marlton, New Jersey
10
Wonderful stay!!
Pros:

Beautiful hotel. The service is impeccable. Staff is wonderful. Room was very nice but a tad small. Breakfast was extremely well done. Sitting on the front porch enjoying my leftover fruit and charcuterie board from breakfast with a pot of tea was just perfect. Special kudos to Harvey, George and Mario. Thank you for treating me so special. Felt like a princess!

2026-05-29 • via Tripadvisor
B
Bronwyn • extended_group • nz
10
2026-05-27 • via Nuitee