B&B HOTEL Essen-Hbf

Hotels
•
B&B Hotels Germany
7.6 (100 reviews)
Hollestr. 50, Essen, NW, 45127 , Essen , DE
49-201-24280

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Pets allowed

Facilities

Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean hotel
Friendly staff
Great location
Good breakfast
Cons:
Small rooms
Overpriced during events
Lack of certain amenities

Categories

Cleanliness
7.8
Rooms and bathrooms, while described as small, were noted to be consistently clean and tidy.
Service
7.7
Staff were frequently commended for being friendly and helpful, though no significant negative feedback on service was provided.
Location
8.5
The hotel's location was highly appreciated for its proximity to train stations and central positioning, making it convenient for travelers.
Room Quality
6.2
Many guests commented on the small size of rooms and bathrooms, and issues with amenities like curtains, suggesting room quality could be improved.
Amenities
6.5
The hotel provided the essentials for a comfortable stay, but was noted to lack certain amenities such as tea and coffee making facilities and more robust air conditioning.
Value for Money
6.7
Several guests felt that the hotel was overpriced, especially during events, although the location somewhat justified the cost.
Food and Beverage
7.5
Breakfast received positive remarks, contributing to a generally good impression of the food and beverage options available.
Overall Experience
7.5
Most guests had a satisfactory experience with the hotel, highlighting its location and cleanliness, despite some drawbacks in room size and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-31 02:14

Property Description

Convenient Location
Centrally located within a 15-minute drive of Messe Essen and Starlight Express Theater.

Amenities
Enjoy a buffet breakfast, a snack bar/deli, and a bar/lounge on-site. Featured amenities include a business center and self parking.

Comfortable Rooms
144 air-conditioned guestrooms with complimentary Wi-Fi, cable TV, and work desks.

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.6
Based on 100 reviews
Cleanliness: 7.8
Service: 7.7
Location: 8.5
Room Quality: 6.2
Amenities: 6.5
Value for Money: 6.7
Food and Beverage: 7.5
Overall Experience: 7.5
M
Mamoun • friends
6
Pros:

My stay was disappointing.

The internet didn't work, making it difficult to stay connected for work or personal use, and the staff were not friendly, which added to the frustration and made seeking assistance feel unwelcoming. My key card failed multiple times, requiring trips to reception. The heating unit was broken and I had to switch rooms, adding to the inconvenience. The rooms were cramped, and the beds uncomfortable, making it hard to sleep well.

Overall, I wouldn't recommend this hotel for anyone seeking comfort and good service.

2024-11-10 • via Nuitee
P
Petra
8
Pros:

Wir waren sehr zufrieden

2024-10-30 • via Nuitee
H
Hans Günter
8
Pros:

Dunkle Gegend und komische Leute

2024-10-19 • via Nuitee
J
Jake
8
Pros:

Online check-in made physical check-in super quick

2024-10-17 • via Nuitee
U
Ute • partner
10
Pros:

Gute Lage, sehr freundliches Personal

2024-09-12 • via Nuitee
N
Nicolai
6
Pros:

Das Zimmer war sehr sauber, das Personal war immer freundlich. Nur leider viel zu kleines Badezimmer und schlechte Lage

2024-07-30 • via Nuitee
V
Verified traveler
10
Worth using
Pros:

Reasonable value for money is all you really need to know!
Breakfast a bit on the expensive side.
Staff very pleasant and helpful.
Good location for transport systems.

2024-07-01 • via Nuitee
J
James • friends
8
Pros:

Property was sufficient for a short stay although room quite small. Staff very friendly and happy to help. Rooms were cleaned every day. Area around had a lot of building work going on which was noisy and dusty. Further out not the sort of city you would feel safe walking around on your own.

2024-06-26 • via Nuitee
H
Holger
8
Pros:

Freundliches Personal, zentrale Lage, Zimmerausstattung für den Preis aber etwas basic (kein Wasserkocher oder Kühlschrank)

2024-05-23 • via Nuitee
T
Thorsten
8
Pros:

Bahnhofshotel für 1-2 Übernachtungen ausreichend

2024-05-22 • via Nuitee
M
Michael
8
Pros:

Ganz in Ordnung für ein gewissermaßen Durchgangshotel. Top natürlich die Nähe zum Hauptbahnhof Essen.
Das Bad/ Toilette ist jedoch arg beengt, nicht wirklich schlanke Menschen können sich zum Beispiel kaum drehen.
Insgesamt natürlich trotzdem völlig okay

2024-05-22 • via Nuitee
B
BENJAMIN
10
Pros:

Everything went well

2024-05-21 • via Nuitee
V
volker
8
Pros:

ok

2024-04-16 • via Nuitee
Y
Yoshiki
10
Pros:

I was comfortable during my stay. The room was beautiful and felt clean. The staff was friendly.

2024-03-11 • via Nuitee
F
Frank • family
4
Pros:

Altes Zimmer mit kaputter Klimaanlage und stark riechendem Elektroheizlüfter. Alles sehr staubig und Spinnweben an Decke, Wand und Schrönke.
Gardinen waren eingeschnitten. Also ein Totalausfall des Hotels. Kommen nicht wieder.

2024-03-02 • via Nuitee
T
Tania • family_with_children
8
Pros:

Gut

2024-02-12 • via Nuitee
F
fredrik
2
Almost scam
Pros:

Not a nice experince at all. Horrible price due standard. Not worth staying if you want to visit IPM, choose other hotel or stay in the car

2024-01-29 • via Nuitee
K
Katharina • friends
10
Pros:

Personal sehr freundlich. Rund um die Uhr Check in und out. Sauberkeit im Zimmer war mäßig wegen Flecken auf Matratze Zudecke und Spinnenweben in den Zimmerecken. War für den Preis ziemlich enttäuscht.

2023-12-05 • via Nuitee
E
Eva • friends
8
Pros:

Frühstück war sehr gut. Zimmer sauber.
Wäre schön gewesen zumindest ein Handtuch für die Hände gehabt zu haben, nicht nur das Duschtuch.

2023-08-31 • via Nuitee
S
Sylvia
8
Good very friendly staff
Pros:

Very clean.

The Internet is not good. For a business trip this could potentially cause problems.

2023-04-27 • via Nuitee