ibis Heidelberg Hauptbahnhof

Hotels
ibis
7.5 (4724 reviews)
Willy-Brandt-Platz 3 , Heidelberg , de

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Shared lounge/TV area
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean room
Cons:
Dirty facilities
Small rooms
Poor ventilation

Categories

Cleanliness
6.89
Several reviews mentioned old and unclean conditions, highlighting issues with cleanliness.
Service
8.36
Positive mentions of friendly staff and quick check-in suggest a good level of service.
Location
8.4
The location is frequently praised as being close to transport and central attractions.
Room Quality
6.85
Rooms reported as small and experiencing issues such as noise and comfort problems.
Amenities
7.38
Basic amenities are available, though some guests noted missing features like a fridge.
Value for Money
6.84
Concerns about pricing relative to quality suggest perceived low value.
Food and Beverage
7.89
Breakfast received positive remarks, contributing to a generally good food experience.
Overall Experience
7.36
General sentiment reflects mixed experiences but a satisfactory overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:15

Property Description

Convenient Location:
Located beside Heidelberg Main Station, the ibis Hotel Heidelberg is the perfect base for exploring the city's attractions such as the Old Town and Heidelberg Castle.

Comfortable Accommodation:
Spread over 6 floors, the hotel offers comfortable rooms with 24-hour reception, free WiFi, and private parking for guests' convenience.

Easy Access to Transportation:
With trains, S-Bahn trains, and trams right outside the hotel, guests have quick and easy connections to popular landmarks like Heidelberg Castle and Mannheim.

Experience the best of Heidelberg and book your stay at ibis Hotel Heidelberg for a memorable and convenient visit.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 11 per day.

Location

Guest Reviews

7.5
Based on 4724 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.4
Room Quality: 6.85
Amenities: 7.38
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 7.36
R
Rajivarnan solo_traveller ee
8
2026-04-11 via Nuitee
I
Ira solo_traveller de
6
2026-04-10 via Nuitee
B
Borgato solo_traveller it
10
2026-04-09 via Nuitee
W
Willi family_with_children de
9
2026-04-09 via Nuitee
A
Annette family_with_children at
9
Pros:

Tolle Lage, trotz Bahnhof ganz ruhig!

2026-04-09 via Nuitee
V
Virag solo_traveller de
9
2026-04-09 via Nuitee
M
Mueller family_with_children de
10
2026-04-09 via Nuitee
M
Maksym family_with_children ua
10
2026-04-09 via Nuitee
M
Mahdi solo_traveller de
5
2026-04-09 via Nuitee
D
Dieter Manfred couple de
8
Super Hotel in guter Lage
Pros:

Kleines ruhiges Zimmer,sehr freundliches Personal gutes Frühstück als Buffet

2026-04-09 via Nuitee
M
mansk couple lu
7
Pros:

Estacionamento

Cons:

Sem frigobar

2026-04-08 via Nuitee
R
Robin solo_traveller de
7
2026-04-08 via Nuitee
J
Jun couple de
3
2026-04-08 via Nuitee
T
tvojbosanjero family_with_children de
8
2026-04-07 via Nuitee
D
Dominik family_with_children de
7
Pros:

Frühstück Preis-Leistung

Cons:

Umgebung Bahnhofsgelände
Permanente laute Durchsagen vom Bahnhof
zu kleines Bad
Nicht mal ein Schrank im Zimmer

2026-04-07 via Nuitee
E
Elisabeth family_with_children de
7
2026-04-07 via Nuitee
M
Marco couple de
8
2026-04-06 via Nuitee
M
Marco couple de
8
2026-04-06 via Nuitee
I
Ivan Lenko family_with_children ua
9
2026-04-06 via Nuitee
I
Irina solo_traveller ru
4
Pros:

Очень маленький и плохо обставленный номер, в номере нет ни бара ни посуды, возможности где либо раздобыть горячей воды

Cons:

Всё

2026-04-06 via Nuitee