ibis Heidelberg Hauptbahnhof

Hotels
•
ibis
7.5 (4677 reviews)
Willy-Brandt-Platz 3 , Heidelberg , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Shared lounge/TV area
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean room
Cons:
Dirty facilities
Small rooms
Poor ventilation

Categories

Cleanliness
6.89
Several reviews mentioned old and unclean conditions, highlighting issues with cleanliness.
Service
8.36
Positive mentions of friendly staff and quick check-in suggest a good level of service.
Location
8.4
The location is frequently praised as being close to transport and central attractions.
Room Quality
6.85
Rooms reported as small and experiencing issues such as noise and comfort problems.
Amenities
7.38
Basic amenities are available, though some guests noted missing features like a fridge.
Value for Money
6.84
Concerns about pricing relative to quality suggest perceived low value.
Food and Beverage
7.89
Breakfast received positive remarks, contributing to a generally good food experience.
Overall Experience
7.36
General sentiment reflects mixed experiences but a satisfactory overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:15

Property Description

Convenient Location:
Located beside Heidelberg Main Station, the ibis Hotel Heidelberg is the perfect base for exploring the city's attractions such as the Old Town and Heidelberg Castle.

Comfortable Accommodation:
Spread over 6 floors, the hotel offers comfortable rooms with 24-hour reception, free WiFi, and private parking for guests' convenience.

Easy Access to Transportation:
With trains, S-Bahn trains, and trams right outside the hotel, guests have quick and easy connections to popular landmarks like Heidelberg Castle and Mannheim.

Experience the best of Heidelberg and book your stay at ibis Hotel Heidelberg for a memorable and convenient visit.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 11 per day.

Location

Guest Reviews

7.5
Based on 4677 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.4
Room Quality: 6.85
Amenities: 7.38
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 7.36
G
Gabriela • solo_traveller • de
10
2026-02-14 • via Nuitee
R
Reinhard • solo_traveller • de
7
War okay
Pros:

Nähe zum Bahnhof. Frühstück war gut personal sehr freundlich

Cons:

Das Bad war sehr klein keine Bewegungsfreiheit mir fehlte die Gastronomie

2026-02-14 • via Nuitee
S
Svitlana • family_with_children • de
7
Pros:

Kleines Zimmer aber sehr sauber

Cons:

War sehr laut in der Nacht

2026-02-12 • via Nuitee
D
Dominik • couple • de
10
2026-02-12 • via Nuitee
C
Cemil • solo_traveller • de
8
2026-02-12 • via Nuitee
Z
Zimmermann • family_with_children • ch
7
Pros:

Gutes Frühstück, gute Lage rasche gute einchecken, freundliches Personal

Cons:

Etwas höriige Zimmer interne und von extern

2026-02-11 • via Nuitee
F
Fei Fei • couple • tw
10
2026-02-10 • via Nuitee
L
Lorena • solo_traveller • pe
9
Great hotel to visit Heidelberg while staying close to the train station
Pros:

Convenient location next to the train station and easy to take the public transport to the historical downtown. The room was clean and quiet, and had everything I needed — double size bed, bathroom, hot water, desk. WiFi worked fine. I was able to leave my suitcase in the storage room and came back to take the train.

2026-02-08 • via Nuitee
N
Neil • couple • au
10
Comfortable
Pros:

Great location

Cons:

Nil

2026-02-08 • via Nuitee
B
Berg • solo_traveller • de
10
Cons:

Das Reinigungsteam klopft ca 10,30 Uhr. Ich war da schon am Gehen- aber gebucht war bis 12 Uhr

2026-01-31 • via Nuitee
A
Andrea • family_with_children • de
8
2026-01-30 • via Nuitee
C
Chris • family_with_children • ca
10
Pros:

Convenience to bahnhof...good clean room

2026-01-29 • via Nuitee
N
Nilce Sanny • family_with_children • br
10
Localização excelente e local agradável.
Pros:

Quarto limpo e organizado. Café da manhã muito bom. Fácil achar, pequeno deslocamento da estação de trem e facilidade para pegar ônibus para conhecer a cidade.

Cons:

Não tenho o que me queixar.

2026-01-26 • via Nuitee
V
Volker • solo_traveller • de
8
Pros:

Frühstück: Auswahl verbesserungsbedürftig

2026-01-26 • via Nuitee
C
Caner • family_with_children • tr
8
2026-01-25 • via Nuitee
U
Uldis • couple • lv
9
2026-01-25 • via Nuitee
S
Sıla • extended_group • tr
6
2026-01-25 • via Nuitee
K
KOBA • couple • gr
10
2026-01-24 • via Nuitee
E
Elena • family_with_children • de
8
2026-01-24 • via Nuitee
Y
YEUNG Hee Nam • couple • hk
8
2026-01-24 • via Nuitee