ibis Heidelberg Hauptbahnhof

Hotels
•
ibis
7.5 (5036 reviews)
Willy-Brandt-Platz 3 , Heidelberg , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean room
Cons:
Dirty facilities
Small rooms
Poor ventilation

Categories

Cleanliness
6.89
Several reviews mentioned old and unclean conditions, highlighting issues with cleanliness.
Service
8.36
Positive mentions of friendly staff and quick check-in suggest a good level of service.
Location
8.4
The location is frequently praised as being close to transport and central attractions.
Room Quality
6.85
Rooms reported as small and experiencing issues such as noise and comfort problems.
Amenities
7.38
Basic amenities are available, though some guests noted missing features like a fridge.
Value for Money
6.84
Concerns about pricing relative to quality suggest perceived low value.
Food and Beverage
7.89
Breakfast received positive remarks, contributing to a generally good food experience.
Overall Experience
7.36
General sentiment reflects mixed experiences but a satisfactory overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:15

Property Description

Convenient Location:
Located beside Heidelberg Main Station, the ibis Hotel Heidelberg is the perfect base for exploring the city's attractions such as the Old Town and Heidelberg Castle.

Comfortable Accommodation:
Spread over 6 floors, the hotel offers comfortable rooms with 24-hour reception, free WiFi, and private parking for guests' convenience.

Easy Access to Transportation:
With trains, S-Bahn trains, and trams right outside the hotel, guests have quick and easy connections to popular landmarks like Heidelberg Castle and Mannheim.

Experience the best of Heidelberg and book your stay at ibis Hotel Heidelberg for a memorable and convenient visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 11 per day.

Location

Guest Reviews

7.5
Based on 5036 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.4
Room Quality: 6.85
Amenities: 7.38
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 7.36
K
Karl-Heinz • solo_traveller • de
10
2026-06-27 • via Nuitee
G
gian luca • couple • it
8
Il posto giusto per un soggiorno ad Heidelberg
Pros:

L'hotel e' essenziale ma ben curato, la colazione ottima per scelta e qualità

Cons:

Nulla

2026-06-27 • via Nuitee
Z
Zeina • couple • de
9
2026-06-27 • via Nuitee
K
Katrin • solo_traveller • de
7
Zentral gelegen, alles in Miniatur
Pros:

Direkte Lage am Bahnhof und den Öffies.
Perfekte Anbindung.
Frühstück war ok.

Cons:

Zimmer waren sehr sehr klein.
Nasszelle für kleine Menschen geeignet, ab 1,75m war es herausfordernd.

2026-06-26 • via Nuitee
Y
YAN YUNG • extended_group • hk
9
一切順暢，適合短期逗留
Pros:

最佳地點！

Cons:

沒冰箱與熱水壺，但這價錢來說已經沒什麼好抱怨了。

2026-06-26 • via Nuitee
A
Anke • couple • de
8
Pros:

Das Gepäck kann vor dem Einchecken und nach dem Auschecken im Hotel verwahrt werden. Super Betten ,eine leistungsstarke Klimaanlage und Schallschutzfenster sind ein echter Pluspunkt.

2026-06-26 • via Nuitee
M
Michael • solo_traveller • de
8
Alles einwandfrei.
Pros:

Lage, Frühstück, Sauberkeit

2026-06-26 • via Nuitee
C
Cédric • solo_traveller • ch
8
2026-06-26 • via Nuitee
C
Chuan-tsung • couple • tw
8
2026-06-25 • via Nuitee
G
Gustavo • solo_traveller • br
9
2026-06-25 • via Nuitee
N
Neringa • solo_traveller • lt
10
2026-06-25 • via Nuitee
A
Arne • couple • de
7
Gutes Hotel direkt am Bahnhof mit möglicher Parkplatzbuchung.
Pros:

Gutes Hotel direkt neben dem Bahnhof. Sehr praktisch, dass ein Parkplatz direkt am Hotel gebucht werden konnte. Gutes Frühstücksbuffet.

Cons:

Das Zimmer und das Bad waren sehr klein.

2026-06-25 • via Nuitee
E
Elke • family_with_children • de
7
Für einen Kurztrip ok, wenn keine gr. Ansprüche gestellt werden.
Pros:

Das Frühstück war in Ordnung und das Personal sehr freundlich. In der Lobby steht ein Kühlschrank mit Getränken und kl. Snacks. Zahlung gleich direkt an der Rezeption.

Cons:

In unserem Zimmer fehlte leider ein Kleiderschrank. Eine Garderobe mit 6 Bügeln reicht einfach nicht aus. Regale für Unterwäsche usw. waren nicht vorhanden. Das Bad war sehr eng, obwohl wir schlank sind.,

2026-06-25 • via Nuitee
F
Florin • solo_traveller • ro
7
2026-06-25 • via Nuitee
D
Denise • couple • nl
3
Not worth your money
Pros:

Not much

Cons:

The smallest room ever in an Ibis hotel. Airco did not function well. Bathroom was ridiculous.

2026-06-25 • via Nuitee
M
Mridha • solo_traveller • in
10
Pros:

breakfast, location

Cons:

size of room

2026-06-25 • via Nuitee
K
Ken • solo_traveller • jp
8
2026-06-24 • via Nuitee
T
Thomas • family_with_children • de
8
2026-06-24 • via Nuitee
L
Liechti • solo_traveller • ch
8
Pros:

Nähe zum Bahnhof

Cons:

Gebühr von 15 Euro für ein Einchecken vor 15 Uhr

2026-06-23 • via Nuitee
H
Helmut • couple • de
5
Für 2 Nächte ok
Pros:

Gute Klimaanlage

Cons:

Zimmer und Bad viel zu klein!

2026-06-23 • via Nuitee