ibis Heidelberg Hauptbahnhof

Hotels
•
ibis
7.5 (4724 reviews)
Willy-Brandt-Platz 3 , Heidelberg , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Shared lounge/TV area
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean room
Cons:
Dirty facilities
Small rooms
Poor ventilation

Categories

Cleanliness
6.89
Several reviews mentioned old and unclean conditions, highlighting issues with cleanliness.
Service
8.36
Positive mentions of friendly staff and quick check-in suggest a good level of service.
Location
8.4
The location is frequently praised as being close to transport and central attractions.
Room Quality
6.85
Rooms reported as small and experiencing issues such as noise and comfort problems.
Amenities
7.38
Basic amenities are available, though some guests noted missing features like a fridge.
Value for Money
6.84
Concerns about pricing relative to quality suggest perceived low value.
Food and Beverage
7.89
Breakfast received positive remarks, contributing to a generally good food experience.
Overall Experience
7.36
General sentiment reflects mixed experiences but a satisfactory overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:15

Property Description

Convenient Location:
Located beside Heidelberg Main Station, the ibis Hotel Heidelberg is the perfect base for exploring the city's attractions such as the Old Town and Heidelberg Castle.

Comfortable Accommodation:
Spread over 6 floors, the hotel offers comfortable rooms with 24-hour reception, free WiFi, and private parking for guests' convenience.

Easy Access to Transportation:
With trains, S-Bahn trains, and trams right outside the hotel, guests have quick and easy connections to popular landmarks like Heidelberg Castle and Mannheim.

Experience the best of Heidelberg and book your stay at ibis Hotel Heidelberg for a memorable and convenient visit.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 11 per day.

Location

Guest Reviews

7.5
Based on 4724 reviews
Cleanliness: 6.89
Service: 8.36
Location: 8.4
Room Quality: 6.85
Amenities: 7.38
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 7.36
B
BufNie • family_with_children • de
7
2026-03-07 • via Nuitee
N
Nemade • family_with_children • ae
7
Pros:

Location is very close to railway station and city center is at walking distance

Cons:

Bathroom size.. literally 1×1 ft bathroom and WC.. no space for even a little movement

2026-03-07 • via Nuitee
M
Mandi • solo_traveller • za
7
2026-03-07 • via Nuitee
C
chen • family_with_children • de
9
Pros:

前台员工极其友好，感谢他们的服务。
网络也很方便，非常实惠舒适的体验，火车站一出门就到了，周围环境也相当安全。

Cons:

还是能听到一部分火车的声音，但是目前不是非常影响睡眠。

2026-03-06 • via Nuitee
M
Markus • family_with_children • de
8
Pros:

Es war sauber, verkehrstechnisch gut gelegen und trotz Bahnhof leise. Das Personal war freundlich und zuvorkommend.

Cons:

Das Bad war sehr klein.

2026-03-06 • via Nuitee
U
Ulf • solo_traveller • de
9
Cons:

Die grösse des Bads war sehr gewöhnungsbedürftig !

2026-03-06 • via Nuitee
M
Marie Katharina • solo_traveller • de
9
2026-03-06 • via Nuitee
S
Stelline • family_with_children • fr
9
2026-03-06 • via Nuitee
J
Jürgen • solo_traveller • de
9
Soweit zufrieden stellend, gerne wieder
Pros:

Die Lage, tolles Personal, Rezeption rund um die Uhr besetzt, die Fenster schalldicht, Aufzug,

Cons:

In meinem Fall das winzige Bad, da hatte ich schon Probleme obwohl ich dünn bin zum Beispiel in die Dusche oder aufs WC zu kommen.

2026-03-06 • via Nuitee
J
Jana • solo_traveller • de
8
2026-03-03 • via Nuitee
D
Diana • couple • pt
9
2026-03-03 • via Nuitee
J
Jens • solo_traveller • de
3
Pros:

Das Hotel ist zweckmäßig eingerichtet. Hier und da müssten mal ein paar vergilbte Plastikverkleidungen gewechselt werden.
Ansonsten war es sauber.

Cons:

Das Hotel ist extrem hellhörig. Ich kenne nun sämtliche Bahnansagen der deutschen Bahn aus Heidelberg.
Die Lautsprecheransagen hört man durch das geschlossene Fenster. Ebenso den Güterverkehr.
Im Gesamten ist es wirklich rausgeschmissenes Geld dort zu “schlafen”.

2026-03-03 • via Nuitee
S
Svitlana • couple • de
10
2026-03-03 • via Nuitee
D
Diana • solo_traveller • pt
9
2026-03-02 • via Nuitee
A
Ana Lucia • couple • br
7
2026-03-02 • via Nuitee
S
Susanne • couple • de
5
2026-03-02 • via Nuitee
N
Nuno • solo_traveller • pt
8
2026-03-02 • via Nuitee
M
Mahran • couple • fr
4
2026-03-01 • via Nuitee
T
Tamara • family_with_children • de
8
2026-03-01 • via Nuitee
A
Annalena • family_with_children • de
7
Cons:

Leider ist das Zimmer sehr klein und es gab keinen Föhn.

2026-03-01 • via Nuitee