Mercure Hotel Potsdam City

Hotels
•
Mercure
7.8 (4231 reviews)
Lange Brücke , Potsdam , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Excellent Breakfast
Cons:
Noise from lifts
High parking fees
Lack of proper bathroom doors

Categories

Cleanliness
7.35
Several reviews indicate cleanliness, but issues with noise and shower areas suggest room for improvement.
Service
8.31
Many reviews commend the helpfulness and friendliness of the staff.
Location
8.85
Most reviews highlight the great locations of the hotel with easy access to city attractions.
Room Quality
6.81
Rooms are acceptable, but issues with bathrooms and noise from elevators lower the score.
Amenities
7.64
Amenities received mixed feedback; while breakfast and views were praised, parking and room features were criticized.
Value for Money
7.3
Some guests felt the price was high considering the amenities offered.
Food and Beverage
8.34
Most guests enjoyed the breakfast offerings; very positive sentiment expressed.
Overall Experience
7.82
Overall stays were generally positive, but some comfort issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:07

Property Description

Riverfront Terrace and Brandenburg Cuisine

Enjoy stunning views of the River Havel from our terrace while indulging in traditional Brandenburg cuisine at our 4-star hotel beside Potsdam Harbour.

Modern Amenities and Comfortable Accommodation

Relax in air-conditioned rooms and suites featuring flat-screen TVs and safety deposit boxes. The upper floors offer panoramic views of Potsdam for a truly memorable stay.

Convenient Location and Nearby Attractions

With a 24-hour reception, free WiFi, and proximity to Potsdam Train Station, Mercure Hotel Potsdam City is the ideal base to explore Filmpark Babelsberg and Berlin city center just a short drive away.

Book your stay now and experience the perfect blend of modern comfort and scenic beauty at Mercure Hotel Potsdam City!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 4231 reviews
Cleanliness: 7.35
Service: 8.31
Location: 8.85
Room Quality: 6.81
Amenities: 7.64
Value for Money: 7.3
Food and Beverage: 8.34
Overall Experience: 7.82
B
Beate • couple • de
8
2026-06-26 • via Nuitee
A
Angela • couple • de
8
Cons:

Bad, hauptsächlich Toilette war schon gewöhnungsbedürftig, sehr eng

2026-06-26 • via Nuitee
U
Ursula • solo_traveller • de
9
Pros:

Schönes Zimmer, für Kurzreisen, da kein Schrank vorhanden ist sondern nur ein paar Bügel.
Für 2 Nächte völlig ausreichend.

Cons:

Wasserdichter wäre schön.

2026-06-26 • via Nuitee
F
Fred • couple • de
8
Da kann man immer wieder mal für einen Kurztripp hin!
Pros:

Top Lage für Stadtbesuch. Gutes Preis-Leistungsverhältnis. Freundliches Personal.
Gute Auswahl an Zutaten für Müsli beim Frühstück. Funktionales Zimmer.

Cons:

Bei hohen Sommertemperaturen ist es schade, dass nur ein Fenster angekippt werden kann und das andere völlig verschlossen ist. Die Saftauswahl beim Frühstück ist qualitativ wenig ansprechend.

2026-06-24 • via Nuitee
B
Björn • solo_traveller • de
6
Pros:

Schönes Zimmer, gute Lage

Cons:

Direkt hinter dem Aufzug, Lärm hat mich nachts wachgehalten

2026-06-24 • via Nuitee
A
Andre • couple • de
7
Pros:

Lage Personal

Cons:

Toiletten Deckel u Bürste müssen getauscht werden sehr schmutzig u alt

2026-06-24 • via Nuitee
R
Rosangela • couple • br
9
Hotel bem localizado e com amplo estacionamento.
Pros:

Localização muito boa.

Cons:

Infelizmente precisamos do hotel cedo por conta de uma bomba da 2a guerra que foi encontrada nas proximidades e haveria de evacuar a área para. Isso foi informado no momento do check in, mas resolvemos ficar.

2026-06-23 • via Nuitee
R
Rogger • couple • ch
6
Pros:

Die Lage des Hotels ist sehr gut. Personal ist freundlich und kompetent. Hotelbar sehr bequem und hat ausreichende Öffnungszeiten.

Cons:

Die Zimmer sind sehr klein, wenig Möglichkeiten Kleider und Koffer zu verstauen. Man merkt den Charme der DDR Zeiten.

2026-06-22 • via Nuitee
M
Mühlberg • solo_traveller • de
7
Pros:

Der Frühstücksraum bedarf eine Auffrischung der Teppich ist total verkeimt

Cons:

Die Sanitäranlage im Zimmer aber wahrscheinlich räumlich nicht anders möglich

2026-06-22 • via Nuitee
M
Marina • solo_traveller • de
9
Pros:

Sehr gute Lage für einen Besuch in Potsdam.

2026-06-22 • via Nuitee
I
Ines • solo_traveller • de
10
2026-06-21 • via Nuitee
S
Sanku_Berlin • solo_traveller • de
9
Nice hotel at a beautiful location
Pros:

The room was precious, well-equipped and super clean and tidy. The location is super, right at the Central Station, looking over the beautiful Potsdam old city and the Havel river. The breakfast buffet was very good, with even a pancake making machine ;) The stuff were friendly and helpful. Highly recommended.

Cons:

Everything was perfect for my one-night stay.

2026-06-21 • via Nuitee
K
Karsten • solo_traveller • de
7
2026-06-21 • via Nuitee
R
Ralf • couple • de
9
Für eine Stadtbesichtigung ideal!
Pros:

Zentrale Lage

Cons:

Frühstück zumindest bei Vollbelegung ein Massenbetrieb

2026-06-21 • via Nuitee
B
Brigitte Stöckmann • solo_traveller • de
8
Pros:

Die nähe zum Bahnhof und Innenstadt. Besonders die Anlegestelle der Schiffe war sehr gut.

Cons:

Die sanitären Richtung g war sehr beengt

2026-06-20 • via Nuitee
L
Laura • couple • fi
7
Pros:

Good location, nice bath tub in our room

Cons:

We had to vacate our room at 8 AM due to external circumstances. This is very understandable of course, but the hotel could have communicated this better to the customers. We found out the night before on our arrival, but the hotel could have sent message beforehand and offer options where to keep all luggage during the time when hotel was not accessible etc.

2026-06-19 • via Nuitee
S
Steffen • solo_traveller • de
6
Pros:

Das Personal u.die Lage waren sehr gut.

Cons:

Waschbecken im Zimmer,Bad sehr klein,keine Minibar

2026-06-19 • via Nuitee
J
Jörn • solo_traveller • de
6
Für den Preis ganz OK
Pros:

Gut gelegen und ausreichend ausgestattete

Cons:

Mein Zimmer war zwar geräumig, aber genau um den Fahrstulschacht herum gebaut, das Geräusch ließ sich nicht ausblenden.

2026-06-19 • via Nuitee
S
Salam • solo_traveller • gb
9
Excellent choice for visiting Potsdam.
Pros:

Breakfast was very good.
Excellent location.

2026-06-19 • via Nuitee
W
Wolfgang 45 • solo_traveller • de
8
Pros:

Sehr gute Lage mit Blick über die Stadt.
Zentrum und Havel liegen vor der "Haustür"

Cons:

Sowohl die Zimmer als auch der Parkplatz sind etwas zu klein gtaten

2026-06-19 • via Nuitee