Mercure Hotel Potsdam City

Hotels
Mercure
7.8 (3926 reviews)
Lange Brücke , Potsdam , de

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Excellent Breakfast
Cons:
Noise from lifts
High parking fees
Lack of proper bathroom doors

Categories

Cleanliness
7.35
Several reviews indicate cleanliness, but issues with noise and shower areas suggest room for improvement.
Service
8.31
Many reviews commend the helpfulness and friendliness of the staff.
Location
8.85
Most reviews highlight the great locations of the hotel with easy access to city attractions.
Room Quality
6.81
Rooms are acceptable, but issues with bathrooms and noise from elevators lower the score.
Amenities
7.64
Amenities received mixed feedback; while breakfast and views were praised, parking and room features were criticized.
Value for Money
7.3
Some guests felt the price was high considering the amenities offered.
Food and Beverage
8.34
Most guests enjoyed the breakfast offerings; very positive sentiment expressed.
Overall Experience
7.82
Overall stays were generally positive, but some comfort issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:07

Property Description

Riverfront Terrace and Brandenburg Cuisine

Enjoy stunning views of the River Havel from our terrace while indulging in traditional Brandenburg cuisine at our 4-star hotel beside Potsdam Harbour.

Modern Amenities and Comfortable Accommodation

Relax in air-conditioned rooms and suites featuring flat-screen TVs and safety deposit boxes. The upper floors offer panoramic views of Potsdam for a truly memorable stay.

Convenient Location and Nearby Attractions

With a 24-hour reception, free WiFi, and proximity to Potsdam Train Station, Mercure Hotel Potsdam City is the ideal base to explore Filmpark Babelsberg and Berlin city center just a short drive away.

Book your stay now and experience the perfect blend of modern comfort and scenic beauty at Mercure Hotel Potsdam City!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 3926 reviews
Cleanliness: 7.35
Service: 8.31
Location: 8.85
Room Quality: 6.81
Amenities: 7.64
Value for Money: 7.3
Food and Beverage: 8.34
Overall Experience: 7.82
R
Rainer couple de
8
2026-03-20 via Nuitee
J
Jeanne Marie Madeleine solo_traveller ma
10
2026-03-18 via Nuitee
P
Peter family_with_children de
1
2026-03-18 via Nuitee
J
Johannes couple nl
9
2026-03-18 via Nuitee
D
Dagmar family_with_children de
8
Pros:

Große Auswahl zum Frühstück.

Freundliches Personal.

Cons:

Trennung zwischen Zimmer und Bad könnte besser sein( sehr hellhörig )

2026-03-18 via Nuitee
P
P extended_group pl
10
Dziękuję
2026-03-17 via Nuitee
L
Lothar couple de
7
2026-03-17 via Nuitee
N
Nicole family_with_children de
10
2026-03-17 via Nuitee
A
Andrea couple de
9
2026-03-16 via Nuitee
F
Fabienne solo_traveller pt
10
2026-03-16 via Nuitee
E
Emma extended_group de
7
Cons:

Bad ist sehr klein, keine Tür zum abschließen

2026-03-15 via Nuitee
S
Siegrid solo_traveller de
10
Immer wieder schön
2026-03-15 via Nuitee
T
Tina family_with_children de
8
2026-03-15 via Nuitee
W
Wolff family_with_children de
9
2026-03-14 via Nuitee
M
Michelle couple de
10
Der Aufenthalt war super!
Pros:

Die Aussicht ist super, die Lage ist perfekt, es ist sauber

2026-03-14 via Nuitee
J
Jens family_with_children de
9
Kommen gerne wieder...
Pros:

Wir waren eine Nacht im Haus. Ein sehr angenehmer Aufenthalt. Alles sauber und ordentlich.

Cons:

Morgens bei etwas geöffnetem Fenster ziemlich laut, aber okay.
Was wir ziemlich schlecht fanden...bei morgendlichem Eisregen am 27.12.25, hat man es nicht geschafft, vor dem Hotel und auf dem Parkdeck so zu streuen, daß man ohne ausrutschen und fast Sturz am Auto, ins Auto kommt. Meine Frau und ich, sind aus gesundheitlichen Gründen z.Zt. schlecht zu Fuß, das machte den Weg zum Auto gefährlich und unangenehm.

2026-03-14 via Nuitee
W
Wei - Hsiang solo_traveller tw
10
2026-03-13 via Nuitee
J
Johannes couple de
8
Für einen Kurzurlaub absolut zu empfehlen.
Pros:

Zentrale Lage, sehr gutes Frühstück, sehr freundliches Personal.

Cons:

Zimmer und Duschbad sehr klein (wir hatten ein Standard Doppelzimmer)

2026-03-12 via Nuitee
D
Daniela family_with_children de
8
Sehr gute Lage
Pros:

Die Lage ist sehr gut. Das Hotel liegt nahe am Stadtzentrum und am Hauptbahnhof.
Das Personal ist sehr freundlich.

2026-03-11 via Nuitee
M
Monika extended_group de
9
Eine bequeme, freundliche und vergleichsweise recht preiswerte Unterkunft für einen Kurztripp nach Berlin.
Pros:

Gefallen hat uns die Lage, die Aussicht vom 13. Stock, und die freundlichen Mitarbeiter, die uns unsere vergessene Thermoflasche nachgeschickt haben.

Cons:

Eine Minibar wär toll gewesen.

2026-03-10 via Nuitee