Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Small room size
High price
Issues with room visibility

Categories

Cleanliness
7.85
Most rooms were clean, but some guests reported issues with room visibility.
Service
8.31
Staff were friendly and accommodating, providing great service.
Location
8.35
Perfectly located hotel with great access to ski slopes and town.
Room Quality
6.81
Some guests mentioned rooms being small and difficult to manage luggage.
Amenities
7.84
Good amenities, though some guests suggested improvements, like a microwave.
Value for Money
7.3
Pricey stay, especially during the holiday season.
Food and Beverage
7.35
Food was generally good but had mixed reviews on specific meals.
Overall Experience
7.82
Overall positive experience despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:13

Property Description

Heated Indoor Pool and Hot Tubs:
Enjoy a relaxing stay at our Lake Louise hotel with a heated indoor pool and hot tubs, perfect for unwinding after a day of adventure in the mountains.

On-Site Dining Options:
Indulge in delicious meals at our two on-site restaurants - Legends Restaurant for all-day dining and Timberwolf Pizza and Pasta Café for a cozy family experience. Don't forget to visit Explorers Lounge for après ski delights.

Convenient Amenities:
With free shuttle service to Lake Louise Ski Resort, free WiFi, and ski storage/tune-up center, we ensure a seamless stay. Our suites and apartments with balconies and fireplaces offer stunning mountain views.

Book your stay at Lake Louise Inn now for a memorable mountain getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in.

Special requests cannot be guaranteed and may incur additional charges. This includes: free local calls, high speed internet, board game rental, indoor pool access, fitness center, ski storage, guest computers, snow shoe rentals (winter) and bicycle rentals (summer).

For bookings of 5 or more rooms, additional policies and supplements may apply.

When traveling with pets, please note that we only accept dogs at our property and unfortunately, no cats.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 5841 reviews
Cleanliness: 7.85
Service: 8.31
Location: 8.35
Room Quality: 6.81
Amenities: 7.84
Value for Money: 7.3
Food and Beverage: 7.35
Overall Experience: 7.82
H
Hsin-Lin couple tw
8
Pros:

"Excellent location right near Lake Louise—ideal for anyone hiking the trails. The inside restaurant is a major plus because options nearby are very limited. Rooms are small and definitely on the pricier side, but acceptable given how convenient the location is."

2026-06-27 via Nuitee
H
Hirohisa couple jp
2
Discouraged by the oldness of the facility
Pros:

Access to Lake Louise was good.

Cons:

Facility was old and needed a log of renovation.

2026-06-27 via Nuitee
A
Andreas couple de
5
Miserable Zimmer und Qualität bei überteuerten Preisen
Pros:

Die Lage

Cons:

Die Zimmer sind auf dem Stand von vor 50 Jahren. Die Klimaanlage läuft nicht, was offiziell als “go green” verkauft wird. Dafür muss das Wasser in der antiken Dusche mindestens fünf Minuten laufen bis es lauwarm ist. Der Hebel für die Toilettenspülung steht kurz vor seinem Abbruch. Die Ventilation im Bad funktioniert nicht, wurde auch nicht repariert trotz meiner Nachfrage. Das Zimmer hat ein winziges zu öffnendes Fenster und das Licht im ganzen Raum scheint nur schummrig. Also wer 70er Jahre Flair sucht, aber 2026er Wucherpreise bezahlen möchte, gerne.

2026-06-26 via Nuitee
S
Sherri couple ca
6
2026-06-26 via Nuitee
A
Akshay extended_group in
1
Horrible
Cons:

Both the room given were either next to the laundromat or next to the maintenance shed which was noisy from 6-6:30 am

2026-06-26 via Nuitee
M
Michelle solo_traveller au
10
Enjoyable
Pros:

In walking distance to the village, great rooms, excellent restaurant, wonderful staff

Cons:

Very expensive and wish they had a shuttle service to lake Louise

2026-06-26 via Nuitee
W
Willy solo_traveller us
5
Cons:

There was no A/C. This is a problem. We used a fan, and the room was still warm and stuffy. The toilet handle was leaky.....The place is overpriced for a 2-3 stars ludge......over CAN $625 per night is grossly overpriced....plus the booking.com "discount" is not a real discount....also the room that we had was tight....we had difficulty opening 2 suitcases at the same time....

2026-06-25 via Nuitee
Y
Yueh Shan solo_traveller tw
8
Pros:

非常適合全家大小來住,有自己的園區可以遛小孩,還有迷你高爾夫可以玩,整個園區還有一堆土撥鼠洞,會一直有小動物冒出來

Cons:

設備相對老舊

2026-06-25 via Nuitee
R
Rachael extended_group au
10
Pros:

Everything. The restaurant upstairs was exceptionally good and the staff were outstanding

Cons:

N/A

2026-06-24 via Nuitee
V
Veda couple tw
9
推薦這裡
Pros:

服務人員親切友善,有接駁巴士可以去夢蓮湖與露易絲湖,方便!(千萬不要自己開車去露易絲湖,停車費嚇死你!)

Cons:

一切都好

2026-06-24 via Nuitee
C
Climber07930322901 NONE Toronto, Ontario
10
The best dinner and breakfast
Pros:

The quality of dinner and breakfast is beyond expectation! All the staff are very friendly and helpful.

2026-06-23 via Tripadvisor
S
Samara couple au
8
2026-06-23 via Nuitee
S
Steve couple us
6
Fair.
Pros:

Short trails along Pipestone and Bow Rivers. Walkable distances to Samson mall and alternative eateries. Accessible to Banff National Park destinations.

Cons:

The lack of an elevator to building four top floor. Lack of elevator is paramount. Other accessibility barriers abound at this inn. I’m surprised that a service in a Canada National Park provides so many barriers.

2026-06-23 via Nuitee
A
Anne-Marie couple ca
8
Nous étions contents d'être logés près du Lac Louise.
Pros:

La situation géographique. Les conseils de la commis à la réception pour aller au lac facilement et à peu de frais.
La compensation accordée lorsque la cafetière de la chambre n'a pas fonctionné (un café gratuit au comptoir de l'hôtel). Remplacement de la cafetière. Personnel du restaurant a compensé pour mon entrée qui était décevante.

Cons:

Décors et ameublement vraiment désuet. Cafetière défectueuse. Entrée avec bocconcini: le fromage était difficile à trouver... Prix élevé, mais c'est à cause de la proximité au lac.

2026-06-23 via Nuitee
S
Sue solo_traveller au
6
Pros:

Close to village, very cabin like. Great service staff.

Cons:

No elevators to room, had to drag suitcase up stairs. Room no well laid out no room to move and bathroom so tiny the door just passes the toilet. No privacy as window opens on to balcony and you had no sheer curtains only thick one so either room in dark or open for all to see in.

2026-06-22 via Nuitee
A
Aaron Stany solo_traveller ca
4
Ancient rooms
Pros:

Hotel has good activities - rentable bikes and mini golf. Bed was decent.

Cons:

The room and finishes were older than I am- worn out carpets, VERY creaky floors, tiles in the washroom missing grout. Had to push my bodyweight against the door to get in. The hotel is okay if you absolutely need to stay in Lake Louise but I'd recommend making the drive to Banff instead.

2026-06-22 via Nuitee
G
Gad Shoshan solo_traveller il
4
outrage price for low grade facility
Pros:

Staff very friendly and attentive

Cons:

Room was noted as twin, actually it is only a bigger single.
Facility need renovation. Room was too hot and not ventilated. Hot water catle cord too short and need to boil water on the floor. No fridge. Toilet handle broken.

2026-06-22 via Nuitee
N
Navigator02101789090 Couples
4
Lpud machine cam be heard late in rooms
Pros:

There is a machine at the pool area that dries your clothes, it sounds like an insane loud broken machine. It took us 2 days to figure out what it was. We can clearly hear it at 1030pm even though the pool closes at 10pm. Its crystal clear from the rooms and you cant sleep through it. We paid $500 a night to be kept awake. Absolutely unacceptable.

2026-06-21 via Tripadvisor
M
Monica extended_group co
10
Pros:

Espectacular, muy bien ubicado no tiene asensor -como lo indican en su página-

Cons:

La pieza es estrecha -nosotros éramos 4 personas-

2026-06-21 via Nuitee
J
Julia family_with_children us
8
Great shuttle service offered and restaurant options on site are wonderful
Pros:

I liked how they arranged the booked the shuttles to the lakes for me. So helpful. Very convenient they picked up and dropped off right at hotel. Also, loved the Legends Restaurant and option to eat outside. Also loved the coffee Keurig in the room! Having the restaurants right there are great!!!

Cons:

Husband says bed was a little hard and the tv was not great.

2026-06-21 via Nuitee