Holiday Inn Peterborough West by IHG

Hotels
Holiday Inn Hotels & Resorts
8.1 (2198 reviews)
Thorpe Wood , Peterborough , gb

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Cleanliness issues reported
Noisy environment in some areas

Categories

Cleanliness
6.6
Multiple mentions of cleanliness issues in rooms and public areas.
Service
9.1
Staff were consistently described as friendly and helpful.
Location
8.6
Great location noted for proximity to local attractions.
Room Quality
7.6
Rooms were generally comfortable but noted some need for maintenance.
Amenities
8.1
Amenities were good but with some issues like a small pool.
Value for Money
8.6
Good value for the facilities offered, despite some parking charges.
Food and Beverage
8.1
Breakfast variety was good, but issues noted with breakfast service.
Overall Experience
8.1
Mixed feelings, but overall a positive experience with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:34

Property Description

Modern 4-Star Hotel with Top-Notch Amenities

Luxurious Leisure Centre: Enjoy complimentary access to the fully equipped gym, rejuvenating spa, and inviting indoor pool, complete with a sauna, hot tub, and steam room.

Comfortable Accommodation: Relax in air-conditioned rooms featuring satellite TV, tea/coffee facilities, and unwind in the stylish bar and restaurant offering exquisite dining options.

Scenic Surroundings and Convenient Location: Nestled near Peterborough city centre, our hotel overlooks an 18-hole golf course and is set amidst 500 acres of picturesque parkland, providing a tranquil retreat near notable stately homes.

Book now to experience a perfect blend of relaxation and sophistication at Holiday Inn Peterborough West.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 15 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 2198 reviews
Cleanliness: 6.6
Service: 9.1
Location: 8.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.1
S
Sharon couple gb
9
Great hotel for city break
Pros:

Great location, friendly staff, great breakfast

Cons:

Nothing to dislike

2026-05-13 via Nuitee
J
Juerg couple ch
9
2026-05-12 via Nuitee
A
aarthi couple gb
1
Health hazard to stay in such places
Pros:

Outside area and gym

Cons:

Insect infested bed and carpet
We asked for a disability room but the bathroom was very dirty
It was pathetic

2026-05-10 via Nuitee
H
Hannah couple gb
7
Reasonable, could have been excellent with a few changes
Pros:

The location is good with plenty of parking and easy links to the main routes in and around Peterborough. Staff were all friendly and welcoming. Bedroom was a good size and bed was comfy (shame about the pillows). Breakfast was good.

Cons:

Bedroom was very warm, even without the heating on and the window open(temp outside was about 18 degrees so not excessive).

Water pressure in the shower was really poor and there was a lot of hair in the plug hole of the bath.

Pillows were awful, very uncomfortable.

The windows were filthy and the frames were full of cobwebs & dead insects when opening to try and cool room down. Obviously hadn’t been cleaned for quite some time.

2026-05-10 via Nuitee
A
Ashley couple gb
8
Good value, will defo be back
Pros:

Very clean and tidy, pretty grounds and a great location for what we needed.

2026-05-10 via Nuitee
M
Michelle couple gb
8
2026-05-09 via Nuitee
J
Jane couple gb
6
2026-05-08 via Nuitee
I
Ian solo_traveller gb
6
2026-05-05 via Nuitee
E
Emanuela solo_traveller gb
10
2026-05-05 via Nuitee
H
Heather solo_traveller gb
9
2026-05-05 via Nuitee
T
Tashina solo_traveller nl
6
Pros:

Vriendelijk personeel en een grote parkeerplaats. Een comfortabel groot bed.

Cons:

De badkamer is oud en is aan vervanging toe. Er zitten vieze plekken die het erg onaantrekkelijk maken.

2026-05-04 via Nuitee
A
Axlemaxwell solo_traveller gb
10
Great hotel, friendly staff.
Pros:

Staff were friendly and helpful. My room came with a mini bar which I was glad they informed me the items are all complimentary so if at the end they aren't used, take them with you. Close to an event called Under which was walkable from the hotel down a little path.
Carpark becomes £5 if you're staying in the hotel. There are other facilities like a swimming pool so if I come back I'll be sure to try it out. Room clean, and the bed was great size to star fish.

Cons:

Nothing

2026-05-04 via Nuitee
N
Nicola solo_traveller gb
10
2026-05-04 via Nuitee
R
Richmiller couple gb
2
The stay could have been a memorable one but my wife was met with some rude gestures on Sunday I can’t accept that. And
Pros:

Amenities are amazing

Cons:

I was here for two nights and not once was my room
Cleaned?

2026-05-04 via Nuitee
A
Angela solo_traveller gb
9
2026-05-03 via Nuitee
J
Julia couple gb
8
2026-05-03 via Nuitee
C
Charity solo_traveller gb
9
Fabulous
Pros:

Staff was lovely, friendly & helpful. Beautiful room ambiance & bed comfortable. Leisure facility was great, relaxing & clean. All this topped by free room upgrade & mini bar, my group loved it.

Cons:

Not much choice for late night meals but managed to get something in town.

2026-05-03 via Nuitee
A
Angela solo_traveller gb
8
2026-05-03 via Nuitee
A
Angela solo_traveller gb
8
2026-05-03 via Nuitee
V
Vaivade solo_traveller gb
10
2026-05-02 via Nuitee