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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Special diet menus - on request
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Kid meals
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Heated pool
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Indoor pool
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Outdoor furniture
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Wine/champagne
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Pedicure
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Fitness classes
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Modern 4-Star Hotel with Top-Notch Amenities
Luxurious Leisure Centre: Enjoy complimentary access to the fully equipped gym, rejuvenating spa, and inviting indoor pool, complete with a sauna, hot tub, and steam room.
Comfortable Accommodation: Relax in air-conditioned rooms featuring satellite TV, tea/coffee facilities, and unwind in the stylish bar and restaurant offering exquisite dining options.
Scenic Surroundings and Convenient Location: Nestled near Peterborough city centre, our hotel overlooks an 18-hole golf course and is set amidst 500 acres of picturesque parkland, providing a tranquil retreat near notable stately homes.
Book now to experience a perfect blend of relaxation and sophistication at Holiday Inn Peterborough West.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and costs GBP 15 per day.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: Yes
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: Yes
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
The staff were very friendly and helpful and the room was okay, bed comfy. Our biggest gripe is the prices! £14.50 for a salad bowl, which consisted of a gem lettuce, 5 croutons and a tiny amount of parmesan. An extra £6 for a small chicken breast and my friend only had 3 slices of halloumi also for £6 - we were not impressed. Also, almost £24 for a pint of lager shandy and a large white sauvignon. It was a nice stay, but save your money and go to the pub just down the road for food and drink.
Friendly and helpful Staff
Location
This is our second visit, having previously given it a 5 star review and we are so glad that it is still a 5 star experience in our opinion !
We were staying for 2 nights, 2 rooms as we were visiting family to celebrate our daughter's 21st.
The staff at reception, bar etc are all so lovely and friendly. The rooms are a good size, aircon very welcome !
The pool isn't hige, but big enough to have a dip and a nice bonus to the hotel.
The breakfast offers a very good choice and uses good quality products.
We did have a Coach load of kids staying on a school trip the friday night , and a different group the saturday, but we were not disturbed by noise. There was also a huge asian wedding on the saturday, but again, we didn't hear any noise from it.
We will continue to come back here for future visits to Peterborough and highly recommend.
Staff were very helpful and everything's was good
Breakfast choices plentiful. Reception manager very polite ( young lady) waiting staff in particular those fetching and carrying very nice and hard workingunhelpful
. The restaurant manager was a woman I think who was abrupt and very Unhelpful when I asked if my family of 8 could be placed on one table or even two close together. I requested this early morning for a late breakfast. She was abrupt in her “No”. However front desk manager came to our aid and sorted the issue.
The breakfast was good.
More attention to detail with ensuring that the room is cleaned to an exceptional standard ie removal of cobwebs to the bedroom window corners.
Water stain marks on the bath panel.
Limescale behind the shower tap
We stayed one night on route to Norfolk. I have limited mobility so staying in a hotel requires some forward planning to ensure that we get an accessible room and easy access. We booked an accessible room which turned out to be on the first floor. The main lift didn’t stop on the first floor but they have a small wheelchair lift to help you get to the first floor. Unfortunately this was too small for my mobility scooter so I had no way of getting to my room. However the staff were really helpful and showed my wife a fire door that could be opened opposite our room which enabled me to enter the building quite easily. Due to the topography of the site the back of the hotel was level with floor one. All I had to do then was drive around the hotel on my scooter to access the door.
The hotel is a large modern complex with an excellent gym and swim pool. The restaurant is acceptable and the bar and coffee shop are good. The rooms are comfortable and the accessible room has an excellent shower perfectly adapted to a disabled persons needs.
Where this hotel really excels is in the quality of the staff. They couldn’t have been more helpful and were very friendly. The girl on reception (Nia) was exceptional and couldn’t do enough for us. All in all a very pleasant stay.
Great breakfast
Great location
Great staff
Slight issue with bath cleanliness, however this issue was fixed immediately and it was the hottest weekend of the year, I feel anyone could have missed it, given the work of housekeeping and the heat...
Location
Nothing
Extremely clean and comfortable hotel, would highly recommend. The room was spacious and quiet, temperature was perfect, bed very comfortable, bathroom well maintained. Staff were friendly and helpful. Breakfast was outstanding, quality superb and plenty of choice (could do with reviewing where they placed cups and beverages as a trek between them was silly and please let's have an extra knife for toast rather than having to ask for one or raiding another table).
Disappointed at having to pay an extra £5 per night for parking as this is usually included and as there was plenty of spaces and nowhere else to park we felt the additional cost was unnecessary for guests.
Overall a very comfortable stay and great value for money.
Very clean and comfortable, the temperature in the room was perfect. Bed was extremely comfortable and had a really good night's sleep. Breakfast was good quality with plenty of choice. Staff were friendly and helpful. What's not to like.
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