Holiday Inn Peterborough West by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.1 (2125 reviews)
Thorpe Wood , Peterborough , gb

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Cleanliness issues reported
Noisy environment in some areas

Categories

Cleanliness
6.6
Multiple mentions of cleanliness issues in rooms and public areas.
Service
9.1
Staff were consistently described as friendly and helpful.
Location
8.6
Great location noted for proximity to local attractions.
Room Quality
7.6
Rooms were generally comfortable but noted some need for maintenance.
Amenities
8.1
Amenities were good but with some issues like a small pool.
Value for Money
8.6
Good value for the facilities offered, despite some parking charges.
Food and Beverage
8.1
Breakfast variety was good, but issues noted with breakfast service.
Overall Experience
8.1
Mixed feelings, but overall a positive experience with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:34

Property Description

Modern 4-Star Hotel with Top-Notch Amenities

Luxurious Leisure Centre: Enjoy complimentary access to the fully equipped gym, rejuvenating spa, and inviting indoor pool, complete with a sauna, hot tub, and steam room.

Comfortable Accommodation: Relax in air-conditioned rooms featuring satellite TV, tea/coffee facilities, and unwind in the stylish bar and restaurant offering exquisite dining options.

Scenic Surroundings and Convenient Location: Nestled near Peterborough city centre, our hotel overlooks an 18-hole golf course and is set amidst 500 acres of picturesque parkland, providing a tranquil retreat near notable stately homes.

Book now to experience a perfect blend of relaxation and sophistication at Holiday Inn Peterborough West.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 15 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 2125 reviews
Cleanliness: 6.6
Service: 9.1
Location: 8.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.1
S
Stephanie • family_with_children • gb
7
Pros:

Staff were good

Cons:

The bathroom especially the bath was old and tired with bad stains

2026-03-07 • via Nuitee
R
Ryan • couple • gb
6
2026-03-05 • via Nuitee
A
Annette • solo_traveller • gb
8
2026-03-05 • via Nuitee
J
JEFFREY • couple • us
9
Pros:

Very friendly, helpful staff. Sauna!

2026-03-05 • via Nuitee
B
BARKER • family_with_children • gb
9
Pros:

Food was very good, staff nice and it was very clean.

Cons:

Wi fi could have been better.

2026-03-04 • via Nuitee
A
Andy • couple • gb
9
Overnight visit to Peterborough
Pros:

Great stay. Very good value. Hotel was clean and room was very spacious.
Breakfast choice was brilliant.

Cons:

Nothing

2026-03-04 • via Nuitee
J
John • couple • gb
10
2026-03-04 • via Nuitee
L
Laczko • family_with_children • gb
8
2026-03-02 • via Nuitee
A
Avril • couple • gb
9
Excellent location for where we needed to be. Nice clean room and helpful staff.
Pros:

I am coeliac and lactose intolerant and wondered whether there would be anything I could eat for breakfast. At entrance to restaurant area we were greeted by a pleasant young lady called Joyti who took note of my dietary requirements, told me what I could have from the buffet and then proceeded to bring me both black coffee and gluten free toast from the kitchen. Excellent service.

Cons:

Car parking charge.

2026-03-01 • via Nuitee
F
Fiona • couple • gb
9
Good food and comfortable
Pros:

Comfortable and easy to get to.

Cons:

Had to pay to park in car park !

2026-02-28 • via Nuitee
M
Michael • family_with_children • gb
8
2026-02-28 • via Nuitee
J
Joel • solo_traveller • gb
1
Cons:

The staff in the restaurant weren’t attentive, I had to get up and ask many times to order. The hotel room was extremely hot with no way of cooling it down, the aircon only worked as heating and the window opened a fraction. In the morning there was no hot water so the shower was cold.

2026-02-27 • via Nuitee
D
doug • couple • gb
9
2026-02-24 • via Nuitee
J
John • solo_traveller • gb
8
Handy clean friendly, no sky tv bar menu a touch pricey
Pros:

Handy for our job, clean & friendly

Cons:

Got rid of Sky TV, bar menu a touch pricey

2026-02-24 • via Nuitee
R
ROBERT • couple • gb
9
2026-02-23 • via Nuitee
N
Nashwan • family_with_children • gb
10
Pros:

Anaya and Ethan were great and friendly and responsive

Cons:

My room itself was quite hot

2026-02-23 • via Nuitee
L
Laura • family_with_children • gb
9
Pros:

The staff were friendly especially Ethan the barman he was friendly and couldnt do enough for us

Cons:

My room floor was quite dusty and their was stain on the carpet

2026-02-23 • via Nuitee
H
Helena • couple • gb
10
2026-02-22 • via Nuitee
G
Gary • extended_group • gb
8
2026-02-15 • via Nuitee
P
Predrag • couple • gb
8
2026-02-12 • via Nuitee