Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Cleanliness issues
Poor breakfast quality
Room maintenance needed

Categories

Cleanliness
7.64
Some rooms reported cleanliness issues, including dust and need for maintenance.
Service
9.11
Above average service with staff consistently praised for their friendliness and helpfulness.
Location
9.15
Multiple reviews highlight the excellent central location, easy access to attractions.
Room Quality
7.6
Some rooms described as basic or needing renovations but generally comfortable.
Amenities
7.63
Highlighted amenities lacking, but acceptable for a short stay.
Value for Money
7.59
Mixed feelings on pricing due to issues with room quality and breakfast.
Food and Beverage
7.14
Breakfast options criticized, with limited selection and poor quality on some items.
Overall Experience
8.11
Guests had enjoyable experiences overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:07

Property Description

Central Location in Palermo
Located in the heart of Palermo, Ibis Styles Palermo Cristal offers a convenient stay for exploring the historic center.

Delicious Dining Options
Indulge in regional and Mediterranean cuisine at the on-site restaurant, offering a variety of dishes made with fresh, seasonal ingredients. Don't miss the continental buffet breakfast served daily.

Convenient Amenities and Services
Enjoy spacious air-conditioned rooms with modern amenities like satellite LCD TV, minibar, and free WiFi. Take advantage of airport shuttles and easy access to the harbor for day trips.

Experience the charm of Palermo at Ibis Styles Palermo Cristal - book your stay today!

Important information:

When booking a half-board rate, water is included with meals.

Please note that shuttles are available for an extra fee.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

8
Based on 2786 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
P
PIETRO • family_with_children • it
8
2026-03-21 • via Nuitee
N
nosesa • family_with_children • it
8
Pros:

Camera in centro, pulita e con un ottimo rapporto qualità prezzo

Cons:

Si potrebbe migliorare molto, dall arredamento anni 70, alla sala colazioni senza finestre, alla completa mancanza di prodotti siciliani nella seppur buona colazione.
Poi, no orzo, no gingseng, no deca...

2026-03-21 • via Nuitee
A
Angelina • solo_traveller • it
6
2026-03-21 • via Nuitee
P
Pinopino269 • solo_traveller • us
9
Pros:

Friendly and clean

Cons:

Little noise about construction work

2026-03-21 • via Nuitee
E
Eva • family_with_children • it
7
Buon hotel a Palermo
Pros:

Ottima posizione dell' albergo. Staff accogliente e disponibile e colazione ben assortita.

Cons:

C'è stato un piccolo problema con la doccia ( ben gestito da parte dello staff) e c'erano dei lavori in albergo, per cui alle ore 8 iniziavano a martellare e a fare pesanti rumori.
I lavori proseguivano fino a pomeriggio inoltrato è, in certi orari, era difficile riposare.

2026-03-21 • via Nuitee
M
Marcogiov • extended_group • it
8
Pros:

Personale efficiente, buona colazione con assortimento dolce e salato, cambio biancheria quotidiano

Cons:

Per un hotel 4 stelle spazi comuni abbastanza scarsi, camera piccola e finestre sul cavedio.

2026-03-20 • via Nuitee
M
MARRIE • family_with_children • fr
9
Pros:

Emplacement, personnel disponible, petit déjeuner, prix, surface de la chambre, salle de bains.

Cons:

La literie : draps trop courts, absence de couette

2026-03-20 • via Nuitee
V
Valdemaras • extended_group • lt
10
2026-03-20 • via Nuitee
F
FrankS • solo_traveller • au
9
Absolutely fantastic simple hotel in a top spot in Palermo - Book now!
Pros:

This is a top hotel in a top location. Could not be better. A few steps from the best part of Palermo. Absolutely loved it. Also, there was a fantastic perfect sized desk in the room with a super comfortable chair and snappy wifi so getting work done was not only a breeze but a pleasure.

Cons:

My understanding is that the hotel has recently been taken over from Ibis. There are a 3 things that I would do that would seriously take this place from a 9/10 to a 10/10 - these are:
1. Bedding - there is no substitute for a comfortable bed. The mattress felt cheap and it was. It made a noice when you sat on it and a little uncomfortable to sleep on. Invest in good quality beds and the investment will pay for it's self in no time...think The Westin's Heavenly Bed
2. Pillow's - there is no substitute for good pillows. Flat lifeless pillows are well, flat and lifeless.
3. Water - 2 x 45c bottles on arrival and that's it!?!? Add €1 to the bill and give me two little bottles every day.

Anyone looking should stay here - great place! LOVED IT! These are just some comments to go up a notch because I would in a heartbeat stay there again.

2026-03-19 • via Nuitee
D
Dráviczki • family_with_children • hu
10
Pros:

Kedves személyzet, tisztaság, finom reggeli

Cons:

Olyan nincs

2026-03-19 • via Nuitee
A
alain • extended_group • fr
9
2026-03-19 • via Nuitee
V
Vincenzo • family_with_children • it
10
Soggiorno rilassante in struttura di ottimo livello
Pros:

Posizione molto centrale. Staff cordiale ed educato. Camera spaziosa e ben pulita. Colazione ottimale con molta scelta di prodotti

2026-03-19 • via Nuitee
F
Franjo Theotim • family_with_children • si
1
2026-03-18 • via Nuitee
B
Bruno • couple • it
8
2026-03-17 • via Nuitee
S
salvatore • solo_traveller • it
8
2026-03-17 • via Nuitee
F
Fava • family_with_children • it
10
2026-03-17 • via Nuitee
C
Camilla • couple • it
7
Scarsa insonorizzazione
Pros:

Posizione eccellente, camera spaziosa con letto confortevole e bagno finestrato. Staff cordiale.

Cons:

Purtroppo, alle 7:45 di sabato siamo stati svegliati dai lavori al piano superiore, cosa poco piacevole considerando che eravamo in vacanza. Inoltre, le finestre non sono ben insonorizzate e nonostante il sesto piano, si sentivano chiaramente il traffico e la musica proveniente dalle auto.

2026-03-17 • via Nuitee
A
ANGELA • couple • it
8
2026-03-16 • via Nuitee
M
Milan • couple • de
10
I will be back :)
Pros:

The hotel is in a perfect location, There is secured parking.
The rooms are clean and comfortable, The staff is very pleasant. all recommendations for this hotel.

Cons:

The internet was bad, but I had mine, so it didn't mean much to me…

2026-03-16 • via Nuitee
A
Anthony • couple • fr
6
2026-03-16 • via Nuitee