Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Cleanliness issues
Poor breakfast quality
Room maintenance needed

Categories

Cleanliness
7.64
Some rooms reported cleanliness issues, including dust and need for maintenance.
Service
9.11
Above average service with staff consistently praised for their friendliness and helpfulness.
Location
9.15
Multiple reviews highlight the excellent central location, easy access to attractions.
Room Quality
7.6
Some rooms described as basic or needing renovations but generally comfortable.
Amenities
7.63
Highlighted amenities lacking, but acceptable for a short stay.
Value for Money
7.59
Mixed feelings on pricing due to issues with room quality and breakfast.
Food and Beverage
7.14
Breakfast options criticized, with limited selection and poor quality on some items.
Overall Experience
8.11
Guests had enjoyable experiences overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:07

Property Description

Central Location in Palermo
Located in the heart of Palermo, Ibis Styles Palermo Cristal offers a convenient stay for exploring the historic center.

Delicious Dining Options
Indulge in regional and Mediterranean cuisine at the on-site restaurant, offering a variety of dishes made with fresh, seasonal ingredients. Don't miss the continental buffet breakfast served daily.

Convenient Amenities and Services
Enjoy spacious air-conditioned rooms with modern amenities like satellite LCD TV, minibar, and free WiFi. Take advantage of airport shuttles and easy access to the harbor for day trips.

Experience the charm of Palermo at Ibis Styles Palermo Cristal - book your stay today!

Important information:

When booking a half-board rate, water is included with meals.

Please note that shuttles are available for an extra fee.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

8
Based on 2786 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
• couple • it
8
Pros:

Colazione ricca di prodotti dolci e salati, letto matrimoniale comodo e grande.

Cons:

Aggiungerei alla colazione frutta secca e semi oleosi e servizio al tavolo al posto dei distributori automatici di bevande calde. Maggiore attenzione nella manutenzione della camera e bagno.

2026-04-18 • via Nuitee
0
0b7793b779cb7284f180facbc41d7d25 • solo_traveller • fr
8
Au Cristal c'est idéal !!!
Pros:

Nous avons apprécié le décor, la literie, l'accueil souriant de nos hôtes et le petit déjeuner.
La chambre était spacieuse et même silencieuse malgré les travaux dans l'hôtel.

Cons:

Rien.

2026-04-18 • via Nuitee
F
f248ba0e2fbc7314460612edaee7d135 • solo_traveller • rs
8
2026-04-18 • via Nuitee
7
76d2d2054f9a71d33e9d1121ce2c0345 • solo_traveller • tr
8
Pros:

Merkezi yerde,her yere yürüyerek ulaşım imkanı sunuyor, kahvaltı idare eder

Cons:

Dört yıldıza göre zayıf,klima gürültülü

2026-04-18 • via Nuitee
7
75e160b2188c7210fa0e4f9dae4529f0 • couple • at
8
2026-04-17 • via Nuitee
0
0f77ba25515971e21223b565f2049bdd • family_with_children • pl
10
2026-04-17 • via Nuitee
B
b630f0d678d071b71c2de319c88c718f • solo_traveller • it
7
2026-04-17 • via Nuitee
F
f23f2ae6f0e072e7d5c2ebcbdc7e1cdb • extended_group • fr
8
Pros:

Très bon personnel

2026-04-17 • via Nuitee
W
Waterloosunsets • Solo travel • London, England
2
Unsafe for solo women, the whole experience left me anxious. I wouldn't go back if you paid me.
Pros:

Do not stay here if you are a woman alone.
When I arrived in the room the curtains were closed, I soon discovered why. The room was on the ground floor and looked out on to a courtyard with a staircase leading up to the staff entrance that went diagonally across the window. If you sat on the bed the staff were very close as they walked down the stair case, so close that your eyes could meet and they commented on me sitting on the bed and laughed as they passed by. It was impossible to open the curtains or the window without feeling unsafe. It would be easy for someone to access the room if the window was open

The noise from the staff door banging shut and the footsteps clunking as they walked on the metal stairs made any sort rest impossible from early morning until late at night. There was also a door to an outside maintenance cupboard and this banged constantly all day.

There was a problem with the bathroom door handle and I got locked out twice because the door lock is very old and wouldn't meet current safety standards. When I got locked out the second time the maintenance man didn't want to come to the room and a heated discussion broke out between the receptionist and him until he gave in, he wasn't happy though. As the shower had been running a while before I got back in all of my stuff was soaked from the condensation.

The whole experience left me anxious and frightened, I wouldn't go back if you paid me.

2026-04-16 • via Tripadvisor
6
6245a9e1ded47214841761792ee438aa • solo_traveller • gb
1
Unsafe, frightening, noisy.
Pros:

Location

Cons:

Do not stay here if you are a woman alone.

When I arrived in the room the curtains were closed, I soon discovered why. The room looked out on to a courtyard with a staircase leading up to the staff entrance that went diagonally across the window. If you sat on the bed the staff were very close as they walked down the stair case, so close that your eyes could meet and they commented on me sitting on the bed and laughed as they passed by. It was impossible to open the curtains without feeling unsafe.

The noise from the staff door banging shut and the footsteps clunking as they walked on the metal stairs made any sort rest impossible from early morning until late at night. There was also a door to an outside maintenance cupboard and this banged constantly all day.

There was a problem with the bathroom door handle and I got locked out twice because the door lock is very old and wouldn't meet current safety standards. When I got locked out the second time the maintenance man didn't want to come to the room and a heated discussion broke out between the receptionist and him until he gave in, he wasn't happy though.
As the shower had been running a while before I got back in all of my stuff was soaked from the condensation.

The whole experience left me anxious and frightened, I wouldn't go back if you paid me.

2026-04-16 • via Nuitee
4
42420d16de4b7179b2f449a206771299 • solo_traveller • it
9
2026-04-16 • via Nuitee
3
3312368359327131d95329298897c5fe • family_with_children • fr
8
Pros:

HOTEL CONFORTABLE
A PROXIMITE DU CENTRE DE PALERME

Cons:

RUE TRES PASSANTE ET BRUYANTE

2026-04-16 • via Nuitee
A
a0389b809d9771a359489be0aa210273 • solo_traveller • ch
5
2026-04-16 • via Nuitee
4
41d45339e59273320cf0cfe331072198 • extended_group • it
10
2026-04-16 • via Nuitee
7
775d6f1c3f5b730c49c01afedb6b185e • solo_traveller • pt
7
Pros:

A localização

Cons:

A dimensão do quarto e a dificuldade de estacionar perto

2026-04-16 • via Nuitee
D
d6d722e831ba70c76c4b777e32bfa485 • couple • sk
8
Pros:

Great location, friendly staff, very clean rooms, and fresh towels provided daily.

2026-04-16 • via Nuitee
7
741a747744e9736e208682f2c2b0f18a • solo_traveller • it
9
2026-04-15 • via Nuitee
D
dbf2ea85a8e8700540f24fef51ceaffb • family_with_children • pt
8
Pros:

Bom pequeno-almoço.
Perto do centro

2026-04-14 • via Nuitee
9
9c31c31564bd72089b89a698f93db739 • solo_traveller • it
9
2026-04-14 • via Nuitee
5
5afdd512f790703a8f2ff1989f73e6f8 • extended_group • it
9
2026-04-14 • via Nuitee