Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Cleanliness issues
Poor breakfast quality
Room maintenance needed

Categories

Cleanliness
7.64
Some rooms reported cleanliness issues, including dust and need for maintenance.
Service
9.11
Above average service with staff consistently praised for their friendliness and helpfulness.
Location
9.15
Multiple reviews highlight the excellent central location, easy access to attractions.
Room Quality
7.6
Some rooms described as basic or needing renovations but generally comfortable.
Amenities
7.63
Highlighted amenities lacking, but acceptable for a short stay.
Value for Money
7.59
Mixed feelings on pricing due to issues with room quality and breakfast.
Food and Beverage
7.14
Breakfast options criticized, with limited selection and poor quality on some items.
Overall Experience
8.11
Guests had enjoyable experiences overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:07

Property Description

Central Location in Palermo
Located in the heart of Palermo, Ibis Styles Palermo Cristal offers a convenient stay for exploring the historic center.

Delicious Dining Options
Indulge in regional and Mediterranean cuisine at the on-site restaurant, offering a variety of dishes made with fresh, seasonal ingredients. Don't miss the continental buffet breakfast served daily.

Convenient Amenities and Services
Enjoy spacious air-conditioned rooms with modern amenities like satellite LCD TV, minibar, and free WiFi. Take advantage of airport shuttles and easy access to the harbor for day trips.

Experience the charm of Palermo at Ibis Styles Palermo Cristal - book your stay today!

Important information:

When booking a half-board rate, water is included with meals.

Please note that shuttles are available for an extra fee.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

8
Based on 2704 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
B
Bonanno conti solo_traveller it
8
Tutto ok
Pros:

Posizione

Cons:

Lavori in corso

2026-03-07 via Nuitee
S
Siham couple fr
10
Super génial
Pros:

Sincèrement pour le prix, c’était vraiment très bien.
Avec mon époux nous faisons le ramadan et la destination de Palerme s’est décidé à la dernière minute. L’hôtel est vraiment très bien situé, le personnel est adorable vraiment, d’une gentillesse. Toujours souriant et toujours à l’écoute. Pour le prix l’hôtel est vraiment très bien et la literie italienne c’est vraiment la meilleure. La femme de chambre passait tout les jours, alors que sincèrement c’était pas obligé. Merci beaucoup pour ce séjour, nous avons adoré Palerme. Actuellement l’hôtel connaît des travaux donc légèrement du bruits mais je suis certaines que lorsque les travaux seront finis ça sera un super hôtel. Mais il était déjà très très bien, un bon rapport qualité prix et très très bien placé !

2026-03-06 via Nuitee
M
Monica family_with_children it
9
Pros:

Hotel in ottima posizione per raggiungere le varie zone di Palermo a piedi.
Struttura pulita, staff accogliente, colazione ottima.

Cons:

Stanza un po' rumorosa a causa dell'affaccio sulla trafficatissima via Roma

2026-03-06 via Nuitee
P
Pirkko family_with_children fi
6
2026-03-06 via Nuitee
E
Ewa family_with_children pl
8
Idealny na kilka dni
Pros:

Hotel usytuowany w centrum. Blisko do atrakcji. Blisko do przystanku autobusowego. Blisko do przestanku, z którego kursują autobusy na i z lotniska. Bezpieczna okolica. Oświetlona i nowoczesna. Śniadania w porządku. W pokoju sprawnie działająca klimatyzacja. Pobyt w marcu. W pokoju ciepło. Wygodne łóżka. Dla tych co lubią ciszę, proponuję wziąć zatyczki do uszu. Odgłosy miasta właściwie 24/7.

Cons:

Nie mam uwag. Gdybym miała kiedyś przyjechać do Palermo jeszcze raz, kto wie czy nie zatrzymałam się w tym samym hotelu.

2026-03-05 via Nuitee
G
Gloria extended_group it
6
Mediocre
Pros:

La posizione centrale, il personale gentile

Cons:

La camera con armadio troppo piccolo per tre persone, la colazione con poca scelta e prodotti di bassa qualità, considerato che si tratta di un albergo 4 stelle.

2026-03-05 via Nuitee
M
Maggy family_with_children fr
8
2026-03-05 via Nuitee
M
Martin family_with_children cz
10
2026-03-04 via Nuitee
Оlha solo_traveller ua
9
2026-03-04 via Nuitee
V
Volkmar couple at
6
2026-03-03 via Nuitee
O
Ottolini family_with_children it
6
Pros:

Posizione ottima per visitare a piedi il centro , ottimo rapporto qualità/prezzo , ottimo la colazione , peccato per il succo invece della spremuta.

Cons:

Struttura in ristrutturazione quindi qualche piccolo disservizio, le camere un po’ datate anche se nel complesso pulite

2026-03-02 via Nuitee
E
emanuela couple it
8
Pros:

La posizione e la colazione

Cons:

E’ in fase di ristrutturazione

2026-03-02 via Nuitee
V
Viviana extended_group it
8
2026-03-02 via Nuitee
M
Marco family_with_children it
5
2026-03-02 via Nuitee
R
Rosella family_with_children it
8
Palermo in tre giorni
Pros:

La cortesia e professionalità, il punto centrale e l'ottima colazione

Cons:

Era in ristrutturazione, un po' di polvere

2026-03-01 via Nuitee
G
Gavin family_with_children it
7
Posizione buona ma almeno avvisate che ci sono lavori in corso durante il soggiorno
Pros:

Posizione

Cons:

Lavori in corso al piano terra e senza aspetto di una reception. Visto i disagi dei lavori in corso il prezzo è stato alto una tripla 120€ con colazione

2026-02-28 via Nuitee
J
Jelena solo_traveller rs
10
2026-02-24 via Nuitee
M
Mateusz extended_group de
8
2026-02-22 via Nuitee
M
Maria family_with_children sk
8
Pros:

Vsetko bolo v poriadku, personal, vybavenie aj strava.

Cons:

Nepacil sa mi hlucny karneval v sobotu vecer, na ktory sme neboli upozorneni...Co je, bohuzial, chyba...Mozno by som zvazila iny hotel...r

2026-02-22 via Nuitee
P
Peter couple ad
10
Bella
Pros:

Cittq

Cons:

Colazione

2026-02-14 via Nuitee