Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Cleanliness issues
Poor breakfast quality
Room maintenance needed

Categories

Cleanliness
7.64
Some rooms reported cleanliness issues, including dust and need for maintenance.
Service
9.11
Above average service with staff consistently praised for their friendliness and helpfulness.
Location
9.15
Multiple reviews highlight the excellent central location, easy access to attractions.
Room Quality
7.6
Some rooms described as basic or needing renovations but generally comfortable.
Amenities
7.63
Highlighted amenities lacking, but acceptable for a short stay.
Value for Money
7.59
Mixed feelings on pricing due to issues with room quality and breakfast.
Food and Beverage
7.14
Breakfast options criticized, with limited selection and poor quality on some items.
Overall Experience
8.11
Guests had enjoyable experiences overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:07

Property Description

Central Location in Palermo
Located in the heart of Palermo, Ibis Styles Palermo Cristal offers a convenient stay for exploring the historic center.

Delicious Dining Options
Indulge in regional and Mediterranean cuisine at the on-site restaurant, offering a variety of dishes made with fresh, seasonal ingredients. Don't miss the continental buffet breakfast served daily.

Convenient Amenities and Services
Enjoy spacious air-conditioned rooms with modern amenities like satellite LCD TV, minibar, and free WiFi. Take advantage of airport shuttles and easy access to the harbor for day trips.

Experience the charm of Palermo at Ibis Styles Palermo Cristal - book your stay today!

Important information:

When booking a half-board rate, water is included with meals.

Please note that shuttles are available for an extra fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMO

Location

Guest Reviews

8
Based on 3386 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
T
Tatiana • family_with_children • us
1
Unsafe hotel facilities
Pros:

Location only.

Cons:

After checking in, we used the elevator to go in our room on 8 floor. After we reached 8 floor, the elevator with us inside it was dropping with a high speed to the basement. That was extremely stressful and very scary. We were stuck in it for about 40 min after the fall.
The management gave us a cheap bottle of vino as an apology. We asked for the reimbursement for our 3 nights stay and were declined. The hotel manager stated that it's too expensive, which meant our health and life safety meant nothing to him. We are very disappointed and really want to raise a red flag to attract more attention to this hotel management and its services.
We were very stressed, my neck was hurting for the next 3 days and it's ruined our vacation.

2026-10-31 • via Nuitee
M
Michael • family_with_children • de
10
2026-10-30 • via Nuitee
Şükran • couple • tr
7
2026-10-30 • via Nuitee
J
Jozsef • extended_group • be
9
2026-10-29 • via Nuitee
V
Vlahova • family_with_children • de
6
2026-10-29 • via Nuitee
R
russell • solo_traveller • gb
8
Didnt make it to the breakfast as the wife was a bit hungover
Pros:

Room was clean and tidy

Cons:

Everything was fine. Nice place.

2026-10-29 • via Nuitee
S
Stefano • couple • it
8
Buon albergo vicino la zona centrale
Pros:

Non vicinissimo alla stazione centrale ma ben collegato. Vicino a la Vucciria e alla zona centrale (Maqueda etc).
Le camere sono un po' datate ma confortevoli e silenziose. Bagno comodo. Il condizionatore sembra essere molto rumoroso ma non l'abbiamo usato molto perché la stanza non era calda. Colazione molto buona, spazia da prodotti siciliani come cassata al forno e cannoli alla continentale con uova, pancetta etc.

2026-10-29 • via Nuitee
R
Rafał • couple • pl
8
2026-10-28 • via Nuitee
T
Tea • extended_group • hr
8
Super sobe i lokacija
Pros:

Mladi recepcionar koji bas je docekao je bio izuzetno ljubazan i pomogao nam je oko parkinga posto je njihov parking bio pun.
Takodjer osoblje s parkinga je doslo pa auto i dovezli su nam ga pred hotel kada smo trazili (18,00 eur dan je parking).
Sobe su nam bile na 7 katu i izuzetno su lijepe, ciste, uredne i moderne.
Lokacija je na glavnoj ulici (via Roma) izvan ZTL i iako je na glavoj ici nije bilo bucno.

Cons:

Dorucak, mjesto za dorucak je na -1 katu, nije bas cisto.
Dorucak je vrlo jednostavan ali nije ukusan.
Kava je losa.

2026-10-28 • via Nuitee
E
Erwin • family_with_children • de
8
Pros:

Hotel fußläufig zum Centro .Zimmer sehr modern eingerichtet. Personal freundlich und hilfsbereit. Frühstck sehr 👍.

Cons:

Es gibt keine direkten Parkplätze. 1. Alternative Parkhäuser in der Nähe. Bessere Alternative parken in BLAU gekennzeichneten Flächen. Anschließend Easy Park App herunterladen. Stellplatz anzeigen und für den gesamten Zeitraum bezahlen.Ist einfach und recht preiswert.

2026-10-27 • via Nuitee
M
Mirosława • couple • pl
10
Everything was perfect! Thank You! 🙂👌♥️
2026-10-26 • via Nuitee
L
Luana • extended_group • it
8
2026-10-26 • via Nuitee
A
Avi • extended_group • il
7
Reasonable place, excellent location, and good accessibility in terms of public transportation
Pros:

Excellent location, great and friendly service from the hotel staff

Cons:

The room is relatively old with reasonable maintenance, and the room amenities are dated and not updated. The same goes for the hotel facilities themselves. The breakfast is simple, both in taste and variety

2026-10-26 • via Nuitee
G
Gioconda • extended_group • ve
8
MUY BUENA CENTRICO Y CON MUCHAS ALTERNATIVAS DE COMIDA ALREDEDOR
Pros:

UBICACION Y DESAYUNO

Cons:

UN POCO DE RUIDO

2026-10-26 • via Nuitee
L
Leonardo • couple • it
8
Pros:

La posizione dell'hotel è molto comoda, appena fuori dal movimento caotico del centro ma li attaccato, con disponibilità di ristoranti e servizi. La colazione molto buona e varia. Il personale gentilissimo. Buona la pulizia generale.

Cons:

Sostanzialmente solo il letto, davvero scomodo, dopo due notti su quel materasso e mi sono alzato con la schiena indolenzita. Si può fare di sicuro di meglio sotto questo aspetto. L'hotel (o almeno la camera in cui ho dormito io) è un pò datata.

2026-10-26 • via Nuitee
M
Meli • family_with_children • fr
8
Pros:

L'emplacement, la literie confortable. L'isolation entre les chambres est bonne.
Le parking malgré l’organisation à l'italienne !
Petit déjeuner complet.

Cons:

C’etait moins joli que sur les photos de Booking.
Chambre un peu vieillotte et pas super propre dans les coins.
A mon avis il y a quelques chambres rénovées mais pas toutes.

2026-10-25 • via Nuitee
P
Paola • extended_group • it
10
Accogliente
Pros:

La posizione
La camera
La colazione

Cons:

Niente in particolare

2026-10-25 • via Nuitee
S
Stephan • couple • de
7
2026-10-25 • via Nuitee
Y
YOSSI • family_with_children • il
7
2026-10-25 • via Nuitee
L
Ludek • couple • cz
9
2026-10-25 • via Nuitee