Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Cleanliness issues
Poor breakfast quality
Room maintenance needed

Categories

Cleanliness
7.64
Some rooms reported cleanliness issues, including dust and need for maintenance.
Service
9.11
Above average service with staff consistently praised for their friendliness and helpfulness.
Location
9.15
Multiple reviews highlight the excellent central location, easy access to attractions.
Room Quality
7.6
Some rooms described as basic or needing renovations but generally comfortable.
Amenities
7.63
Highlighted amenities lacking, but acceptable for a short stay.
Value for Money
7.59
Mixed feelings on pricing due to issues with room quality and breakfast.
Food and Beverage
7.14
Breakfast options criticized, with limited selection and poor quality on some items.
Overall Experience
8.11
Guests had enjoyable experiences overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:07

Property Description

Central Location in Palermo
Located in the heart of Palermo, Ibis Styles Palermo Cristal offers a convenient stay for exploring the historic center.

Delicious Dining Options
Indulge in regional and Mediterranean cuisine at the on-site restaurant, offering a variety of dishes made with fresh, seasonal ingredients. Don't miss the continental buffet breakfast served daily.

Convenient Amenities and Services
Enjoy spacious air-conditioned rooms with modern amenities like satellite LCD TV, minibar, and free WiFi. Take advantage of airport shuttles and easy access to the harbor for day trips.

Experience the charm of Palermo at Ibis Styles Palermo Cristal - book your stay today!

Important information:

When booking a half-board rate, water is included with meals.

Please note that shuttles are available for an extra fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

8
Based on 3198 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 7.63
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
F
Fátima • couple • es
9
2026-07-11 • via Nuitee
S
Svilar • solo_traveller • hr
10
Pros:

Lokacija,cistoca

Cons:

Klima bi mogla bolje hladiti

2026-07-11 • via Nuitee
A
Alessia • solo_traveller • it
8
2026-07-11 • via Nuitee
F
Francesca • solo_traveller • it
10
2026-07-11 • via Nuitee
J
Joseba • solo_traveller • es
10
Pros:

Ubicacion muy buena, el bus al aeropuerto muy cerca, buen desayuno

2026-07-11 • via Nuitee
U
Uxue • couple • es
8
Pros:

Estaba nuevísimo, muy acogedor.

Cons:

Estaba el aire acondicionado roto, pero nos lo arreglaron.

2026-07-11 • via Nuitee
F
Francesco • solo_traveller • gb
6
Pros:

Location and staff

Cons:

The rooms were outdated

2026-07-10 • via Nuitee
V
Verhoeven • solo_traveller • nl
7
Pros:

Ruime bed en kamer. Goede ligging. Mooi hotel

Cons:

De kamer was verschrikkelijk warm, hierdoor erg slecht geslapen. De airco zit in de gang, waardoor hij de slaapkamer niet verkoelt.

2026-07-10 • via Nuitee
K
Kyle • solo_traveller • us
6
Pros:

The air conditioning worked, the room and bedding were clean. The location is great, within walking distance of most places in Palermo. Staff was helpful and pleasant. Great budget option.

Cons:

The shower in the bathroom oddly had no door on it which made showering odd and the bathroom had no ventilation fan so it would get and stay steamy after a hot shower. Also was a bit loud some nights, bring earplugs.

2026-07-10 • via Nuitee
G
Gianluca • couple • it
10
Un bel hotel per andare a vedere Palermo
Pros:

Il posto era molto buono, lo staff molto gentile, la colazione ottima

Cons:

Chi gestisce il parcheggio è un po’ burbero, ma comunque è andato tutto bene.

2026-07-10 • via Nuitee
S
Seppi88 • solo_traveller • de
6
Average
Pros:

We stayed here for two nights and were given a room on the 8th floor. The room had been freshly(not fully) renovated and had a modern look, similar to Ibis hotels. The air conditioning worked very well and was a lifesaver during the hot nights.
The breakfast was average but perfectly acceptable. The location is excellent, and both the room and the bathroom were clean.

Cons:

The biggest downside was the noise. The hotel was undergoing major renovations during our stay, with drilling and construction work happening throughout the day. Even worse, the room doors had not yet been properly finished, and there were openings in the walls. Because of this, every sound from the hallway echoed into the room. In the evening, whenever someone walked by or made even a small noise, it sounded as if they were inside our room.
If a hotel decides to rent out rooms while an entire floor is still under construction, they should at least close off that floor and walls until the renovation is completed.

2026-07-10 • via Nuitee
A
Arrate SGZ • solo_traveller • es
9
2026-07-10 • via Nuitee
T
Thanos • family_with_children • gr
9
2026-07-10 • via Nuitee
M
MOLDOVAN • couple • ro
9
2026-07-09 • via Nuitee
G
Greece • couple • gr
9
2026-07-09 • via Nuitee
B
Bruno • family_with_children • it
6
2026-07-09 • via Nuitee
S
Svitekova • solo_traveller • sk
9
Pros:

Breakfast was really nice. Room was clean. Beds were comfortable. Position of the hotel was also great - close to the facilities in the centre.

Cons:

We missed only balcony to dry some clothes.

2026-07-08 • via Nuitee
B
Bianka • solo_traveller • sk
10
2026-07-08 • via Nuitee
A
Angéla • solo_traveller • fr
9
Pros:

L’hôtel est moderne et propre, les chambres spacieuses. Petit déjeuner très gourmand.

Cons:

J’ai une une chambre au deuxième étage sur cour intérieure, ce qui la rendrait très calme, mais très sombre. Le pommeau de douche était abîmé.

2026-07-08 • via Nuitee
N
Nina • solo_traveller • bg
1
Pros:

It was the worst room I have ever been. The room was really dirty and smells disguasting. The breakfast and breakfast saloon were awlful. There was no bar or restaurant from where to buy water. The location was fine. As a whole bad experience.

Cons:

Everything.

2026-07-08 • via Nuitee