Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (reception and servers)
Excellent, varied breakfast buffet
Very convenient location for Futuroscope
Pool and gym available
Comfortable bedding / good housekeeping in many rooms
Cons:
Serious cleanliness issues: mould, sewage odour, insects
Room maintenance problems: broken windows, damaged furniture, ineffective AC
Worn/dirty carpets and pool edging
Perceived poor value for price / not always matching 4-star expectations
Restaurant inconsistencies (closures, unfriendly management) and occasional lack of managerial response to complaints

Categories

Cleanliness
4.5
Multiple reports of poor hygiene: sewage/odours in bathrooms, visible mould in showers, insects in toilets, brown pool edging and very worn/dirty corridor carpets; some mentions of well-cleaned rooms but overall cleanliness is a clear weakness.
Service
9.5
Generally praised: numerous comments about friendly, attentive reception and restaurant staff, helpful housekeeping and good welcome; isolated reports of unfriendly restaurant manager and a breakfast attendant, plus an instance of slow management response to a formal complaint.
Location
9.5
Frequently highlighted as an excellent location — especially for visits to the Futuroscope — convenient and appreciated by guests.
Room Quality
5
Multiple faults reported: non-functional or poorly regulated air-conditioning leading to overheating, broken windows, worn/damaged furniture, outdated equipment and visible lime scale; some guests found suites expensive for the condition.
Amenities
7.5
Pool and gym are available and appreciated, breakfast buffet is good; however maintenance issues (pool edging, cleanliness) and occasional restaurant closures reduce the amenities score.
Value for Money
6.5
Mixed impressions: some positive notes (good-value set menu, nice breakfast) but several guests felt price/quality did not match a 4-star standard and suites were considered expensive for the condition.
Food and Beverage
8.5
Breakfast/buffet receives strong praise (varied and high quality) and several servers are commended; dinner experience is more mixed with some comments about food quality and unfriendly brigade members.
Overall Experience
9.8
Overall stays are largely positive due to excellent location, very good breakfast and generally friendly staff, which many guests cite as the reason they would use the hotel for a Futuroscope visit — though significant cleanliness and room-quality issues temper that enthusiasm for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:56

Property Description

Spacious N'Room Rooms and Play Area
The Novotel Poitiers Site du Futuroscope offers spacious N'Room rooms, perfect for families, along with a dedicated play area for children.

Renovated Outdoor Pool and Fitness Room
Guests can enjoy a completely renovated outdoor pool, heated during the summer, for relaxation. Additionally, there is a fitness room available for those looking to stay active during their stay.

Convenient Location and Nearby Attractions
Located just 5 minutes from the Futuroscope, our hotel provides easy access to popular attractions like Monkey Valley and Planet Crocodiles. With free enclosed private parking, exploring the surrounding areas is hassle-free.

Ready to experience a delightful stay at Novotel Poitiers Site du Futuroscope? Book now for an unforgettable family getaway!

Important information:

Please note that children under 16 years old can enjoy breakfast for free.

The children meals are not included and will be charged at arrival 10.50€ per child per night.

In our desire to renovate and beautify our restaurant and our common areas, we inform you that we will carry out renovations from Monday March 7, 2022 until Friday June 3, 2022.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Nov 2, 2026 until Sun, Apr 4, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOD

Location

Guest Reviews

7.6
Based on 928 reviews
Cleanliness: 4.5
Service: 9.5
Location: 9.5
Room Quality: 5
Amenities: 7.5
Value for Money: 6.5
Food and Beverage: 8.5
Overall Experience: 9.8
G
gilo13 • solo_traveller • fr
10
Etablissement à recommander
Pros:

Tout était parfait

Cons:

/

2026-09-03 • via Nuitee
A
Ana • family_with_children • es
7
Pros:

La ubicación es fantástica para una parada en el viaje. Está pegado a la A10 pero las ventanas son buenísimas y no se oye nada

2026-09-02 • via Nuitee
Q
QUENET • solo_traveller • fr
10
Bonne prestation
Pros:

Le confort et la propreté

Cons:

Il faisait trop frais dans la chambre

2026-09-01 • via Nuitee
R
Rosa • family_with_children • je
6
Pros:

Good parking, clean hotel.

Cons:

Bar and restaurant shut on a Saturday night. No options for food without having to go out. Couldn’t even provide a bottle opener in the absence of a bar.

2026-08-30 • via Nuitee
C
Catherine • family_with_children • gb
1
Arrived in restaurant or bar even though booking.com said it was open on a Sunday clearly stated on info otherwise would
Pros:

Nothing

Cons:

Nothing

2026-08-24 • via Nuitee
P
Patricia • family_with_children • fr
8
Pros:

La piscine et la chambre

Cons:

L accueil au restaurant

2026-08-22 • via Nuitee
P
patrick • solo_traveller • fr
5
2026-08-22 • via Nuitee
A
Aurélien • solo_traveller • fr
9
Pros:

Chambre en general

Cons:

Assez loin du futuroscope et surtout de la gare sans navette

2026-08-21 • via Nuitee
J
Julien • couple • fr
10
2026-08-18 • via Nuitee
L
Lena • solo_traveller • fr
10
Pros:

A 5min a pied du Futuroscope et aquascope!
Personnel au top et équipement géniaux.
Fontaine a eaux a tous les étages.
Bagagerie possible a l arrivée comme au depart

Cons:

La pression de la douche au 4ème était compliqué

2026-08-18 • via Nuitee
D
David • family_with_children • fr
9
2026-08-15 • via Nuitee
P
Patrick • family_with_children • lu
5
2026-08-15 • via Nuitee
Y
Yoni • solo_traveller • fr
9
2026-08-14 • via Nuitee
J
Julie • family_with_children • fr
5
Chambre propre , buffet du petit dej parfait mais le dîner au restaurant vraiment pas bon et cher
Pros:

Propreté

Cons:

Le restaurant

2026-08-13 • via Nuitee
M
Marianne • family_with_children • fr
8
Hôtel à la hauteur de nos attentes
Pros:

La chambre était spacieuse, propre

2026-08-12 • via Nuitee
E
Edgar • solo_traveller • fr
6
2026-08-10 • via Nuitee
J
jérôme • family_with_children • fr
7
Très bien
Pros:

La piscine

Cons:

La queue du matin pour le petit dejeuner

2026-08-09 • via Nuitee
L
Lucia • solo_traveller • es
8
Me tuve q cambiar a este hotel
Pros:

Q tenía calefacción y menos mal porque me tube q cambiar de hotel pq estuve en otro muy muy muy malo era el hotel Du Futuroscope NO VAYAIS

Cons:

El precio lo demás todo bien

2026-08-09 • via Nuitee
U
Uribelarrea Leandro • solo_traveller • es
8
2026-08-06 • via Nuitee
L
lipan • family_with_children • mq
8
Très bon personnel. Cependant pour un 4 étoiles les courtoisies d'accueil un peu minimalistes.
Pros:

Chambres très bien nettoyées, personnels de chambre très bien. Petit déjeuner très bon et varié.

Cons:

Nous déplorons des remontés nauséabondes de l'assainissement dans les salles de bains. Rebord de la piscine marron. Les tableaux des couloirs.

2026-08-04 • via Nuitee