Best Western Inn & Suites of Macon

Hotels
•
Best Western
8.2 (747 reviews)
4681 Chambers Road , Macon , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Dated rooms
Service inconsistency

Categories

Cleanliness
7.26
Multiple reviews mentioned dirty conditions, including bugs and mold.
Service
8.73
Staff was noted to be friendly, but there were issues with service clarity.
Location
8.97
Location was generally highlighted as a positive aspect.
Room Quality
7.72
Some rooms reported as dated and having cleanliness issues.
Amenities
7.75
Lack of functioning pool and hot tub diminished guest experience.
Value for Money
8.21
Expectations were not met given cleanliness and service deficiencies.
Food and Beverage
8.76
Breakfast received positive remarks despite some complaints.
Overall Experience
8.23
Overall experiences had both positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:28

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy the convenience of in-room microwaves, refrigerators, and coffee makers at Best Western Inn & Suites of Macon. Relax in comfortable guest rooms equipped with free Wi-Fi and cable TV with HBO. Suites even feature cozy sofa beds for extra comfort.

Stay Active and Productive: Whether you prefer a workout in the on-site gym or need to catch up on work at the business center, we have you covered.

Explore Nearby Attractions: Located less than a mile from Macon State College and within close proximity to Sandy Beach Park, Lake Tobesofkee, and Idle Hour Golf & Country Club, there's plenty to see and do during your stay.

Book your stay at Best Western Inn & Suites Macon for a memorable and convenient experience.

Important information:

Please note this hotel offers customizable facilities for disabled guests, please contact for further details.

Please note all nonsmoking king rooms are located on the 2nd floor of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 747 reviews
Cleanliness: 7.26
Service: 8.73
Location: 8.97
Room Quality: 7.72
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.23
R
Robert • family_with_children • us
7
2026-04-04 • via Nuitee
M
Messner • family_with_children • us
9
Pros:

Bed was comfortable. Nice breakfast

Cons:

Sink area was small. Bathroom with tub & shower was small.

2026-03-29 • via Nuitee
R
Renee • couple • us
9
2026-03-27 • via Nuitee
T
Tony • family_with_children • us
10
Pros:

Comfortable beds and indoor hottub and swimming pool.

Cons:

I got there at 8:35 PM tired from driving all day, and the room key card didn't work. But with in minutes staff came and checked it out and replaced battery in door lock. We were back in business in no time. Great job to staff for fast fix. I only didn't like it because I was so tired.

2026-03-25 • via Nuitee
B
Barb • couple • us
10
Loved it
2026-03-23 • via Nuitee
N
Nathan • family_with_children • us
5
I wouldn't stay again.
Pros:

It was pretty clean for a remodeled roach motel.

Cons:

Pictures were not AT all accurate. Too expensive for what it is by far. Also staff was very rude.

2026-03-14 • via Nuitee
W
wayne • couple • us
8
Pros:

Great Staff.

Cons:

Facility needs some updating. Looks tired. :)

2026-03-06 • via Nuitee
S
Susan • couple • us
8
2026-03-04 • via Nuitee
S
Shawna • couple • us
10
This place is worth the stop!
Pros:

It’s well lit outside and I felt safe

Cons:

Nothing

2026-03-02 • via Nuitee
W
Williams • family_with_children • us
9
2026-02-27 • via Nuitee
D
David • solo_traveller • us
10
Pros:

Very clean. All I could ask for a night of rest

Cons:

I would like a list of channels so I don't have to figure how remotes work

2026-02-26 • via Nuitee
J
John • family_with_children • us
8
Pros:

Good comfy beds. Breakfast good.

Cons:

Pool was too cold to swim.

2026-02-23 • via Nuitee
L
LaShun • family_with_children • us
9
2026-02-22 • via Nuitee
K
Kevin • couple • us
9
2026-02-14 • via Nuitee
J
John • couple • ca
4
will not stay there ever.
Cons:

Noise to close to the airport runway all night!!!!!! Dogs barking TV did not work.

2026-02-08 • via Nuitee
J
John • couple • us
8
Good except for having to climb stairs.
Pros:

Breakfast very good.

Cons:

Really needed a 1st floor room. My wife and I have trouble with stairs. That is my only complaint. 1st floor rooms were not available when we got there.

2026-01-19 • via Nuitee
S
Sylvester • couple • us
10
Great
Cons:

Service

2026-01-19 • via Nuitee
W
Wilhelmenia • family_with_children • us
1
I was extremely disappointed
Pros:

I was sitting on the lounge where television is and the clerk told me I could not sit in that area. He was rude 😔

Cons:

He could have more friendly.

2026-01-19 • via Nuitee
E
Edmund • couple • us
8
Not nearly as nice as our 2 previous visits. Hope they make a comeback.
Pros:

Room was clean. Staff was well intentioned. Grounds were well kept. Room was comfortable.

Cons:

Arrived 4PM, two hours after expected arrival. Had to wait to see if room had been cleaned.
Breakfast was disappointing. Arrived only halfway through breakfast time to find offerings almost completely depleted. Staff was harried in his response, but did improve.
Bed band on edge of mattress broken and sagged badly when sitting on the edge.
Guest two doors down smoking marijuana in the stairwell.

2026-01-19 • via Nuitee
J
Jesse • family_with_children • us
1
Could not stay there.
Pros:

Such an awful, not family friendly experience, we did not end up staying there. & we did not successfully get refunded by the hotel or booking.com

Cons:

Women walking around in lingerie. Tons of people sitting outside smoking illegal substances. Not a safe or family friendly environment.

2026-01-15 • via Nuitee