Best Western Inn & Suites of Macon

Hotels
•
Best Western
8.2 (789 reviews)
4681 Chambers Road , Macon , US
+1 478-781-5300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Dated rooms
Service inconsistency

Categories

Cleanliness
7.26
Multiple reviews mentioned dirty conditions, including bugs and mold.
Service
8.73
Staff was noted to be friendly, but there were issues with service clarity.
Location
8.97
Location was generally highlighted as a positive aspect.
Room Quality
7.72
Some rooms reported as dated and having cleanliness issues.
Amenities
7.75
Lack of functioning pool and hot tub diminished guest experience.
Value for Money
8.21
Expectations were not met given cleanliness and service deficiencies.
Food and Beverage
8.76
Breakfast received positive remarks despite some complaints.
Overall Experience
8.23
Overall experiences had both positives and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:28

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy the convenience of in-room microwaves, refrigerators, and coffee makers at Best Western Inn & Suites of Macon. Relax in comfortable guest rooms equipped with free Wi-Fi and cable TV with HBO. Suites even feature cozy sofa beds for extra comfort.

Stay Active and Productive: Whether you prefer a workout in the on-site gym or need to catch up on work at the business center, we have you covered.

Explore Nearby Attractions: Located less than a mile from Macon State College and within close proximity to Sandy Beach Park, Lake Tobesofkee, and Idle Hour Golf & Country Club, there's plenty to see and do during your stay.

Book your stay at Best Western Inn & Suites Macon for a memorable and convenient experience.

Important information:

Please note this hotel offers customizable facilities for disabled guests, please contact for further details.

Please note all nonsmoking king rooms are located on the 2nd floor of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCN

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 789 reviews
Cleanliness: 7.26
Service: 8.73
Location: 8.97
Room Quality: 7.72
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 8.23
Q
Quadir • solo_traveller • us
10
2026-10-31 • via Nuitee
D
Dawn • couple • us
5
Pros:

It. Was in good location Room was clean

Front deck n lady runs breakfast does an all some job.

Cons:

There indoor pool not heated. Breakfast need there food supplies available
Out of a lot of stuff.

2026-10-31 • via Nuitee
P
Prasenjit • family_with_children • us
2
Pros:

Rooms were clean

Cons:

Whole night few families were shouting and they were using the hotel as a personal property. Called desk at 2 am but nothing was done. Avoid this hotel, it is not worth.

2026-10-29 • via Nuitee
F
Felicia • couple • us
5
The beds were hard and the woman charged me for the room after I already paid said she gave me a refund be we will see i
Pros:

Location

Cons:

The beds were hard and the woman charged me for the room after I already paid said she gave me a refund be we will see if it shows up maybe make sure u charge the right person right room won’t stay here again

2026-10-26 • via Nuitee
J
Jeroen • extended_group • nl
2
Drama
Pros:

Niets

Cons:

Slechte wijk, vies, geen ontbijt

2026-10-19 • via Nuitee
T
Tara • family_with_children • us
6
2026-10-16 • via Nuitee
J
Joshua • couple • us
10
2026-10-12 • via Nuitee
V
Verlisa • solo_traveller • us
3
Horrible Mattress, and rude attendants!
Pros:

Location was ok.

Cons:

The bed mattress was horrible. It had a big sank in it, very uncomfortable, I've never stayed in a hotel that the mattress was like that before! The staff, I spoke with at the front desk after check out was rude and unhelpful. I called to ask about $75 that was taken out of my account and they kept hanging the phone up in my face. I was told at check in that the $75 wouldn't post to my account unless I didn't follow the hotel rules and smoked in the room. It took days for it to be refunded. I don't plan on staying at this location again.

2026-10-11 • via Nuitee
E
Edgardo • solo_traveller • us
10
2026-10-11 • via Nuitee
V
Victoria • solo_traveller • us
10
Pros:

I like the location, clean room , welcoming staff and the price was right.

2026-09-19 • via Nuitee
A
Alfred • couple • us
6
Cons:

No towels in our room. Eggs were runny

2026-09-17 • via Nuitee
J
Jukka • solo_traveller • fi
9
2026-09-16 • via Nuitee
D
David • solo_traveller • us
8
2026-09-15 • via Nuitee
L
Lashauna • solo_traveller • us
8
Pros:

Customer service was good

Cons:

I had no issues

2026-09-10 • via Nuitee
J
John • couple • us
9
Quiet, peaceful, great for resting
Pros:

They were really nice people
Property very close to the highway

Cons:

Jacuzzi hot tub was not working

2026-09-03 • via Nuitee
J
John • couple • us
9
2026-09-03 • via Nuitee
A
Angela • couple • us
1
2026-09-02 • via Nuitee
A
ArTeyonna • couple • us
8
Nice getaway
Pros:

Good location, had a Walmart near and plenty food choices around it .

2026-08-23 • via Nuitee
K
Kimberly • solo_traveller • us
2
2026-08-21 • via Nuitee
F
Frances • extended_group • us
3
Cons:

Room was moldy smelling and a roach was in the kitchen while eating breakfast

2026-08-17 • via Nuitee