Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Nice staff
Good amenities
Great location for families
Cons:
Poor room quality
Slow service
Limited food options

Categories

Cleanliness
6.21
Seemed short staffed on cleaning, and missed cleaning on one of the days.
Service
8.18
Staff were mostly pleasant and helpful despite some operational issues.
Location
8.22
Great location close to the beach, but difficult access due to terrain.
Room Quality
6.67
Rooms were outdated and in need of upgrades; issues with air conditioning.
Amenities
8.7
Pool and other facilities were good.
Value for Money
7.16
Room quality did not match the price, thus lower perceived value.
Food and Beverage
7.21
Meals were average, and options for breakfast could be improved.
Overall Experience
7.68
Mixed experience with positives and negatives; would recommend with caution.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:40

Property Description

Tropical Paradise Setting
Escape to Novotel Sunshine Coast Resort, nestled in lush tropical gardens with a private lagoon and sandy beaches.

Abundance of Activities
Enjoy complimentary water sports, a refreshing outdoor pool, rejuvenating spa, and a well-equipped gym during your stay.

Diverse Dining Options
Indulge in a variety of dining experiences, from hearty breakfasts to convenient takeaway meals, and unwind at the alfresco bar.

Immerse yourself in luxury at Novotel Sunshine Coast Resort, just a short distance from Sunshine Coast Airport. Book now to create unforgettable memories with your loved ones.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MCY

Location

Guest Reviews

Cleanliness: 6.21
Service: 8.18
Location: 8.22
Room Quality: 6.67
Amenities: 8.7
Value for Money: 7.16
Food and Beverage: 7.21
Overall Experience: 7.68
P
Praneet • family_with_children • au
6
2026-08-29 • via Nuitee
N
Naomie • couple • nz
5
Upgrade isn’t really an upgrade
Pros:

Staff were friendly

Cons:

Being advised we’d been upgraded without being advised this meant our room would not be serviced daily.

2026-08-28 • via Nuitee
K
Kath • couple • au
10
2026-08-28 • via Nuitee
C
Cassandra • family_with_children • au
8
2026-08-28 • via Nuitee
J
Jason • couple • au
4
Great venue and location but accommodation needs to be updated/renovated
Pros:

Great location. Conference on site

Cons:

Very Old and Tired. Rooms In desperate need of renovating and updating.

2026-08-27 • via Nuitee
T
Tanya • solo_traveller • au
5
Pros:

The food was good

Cons:

When we checked in and went to get into bed and we pulled back the sheets to see that they had put a cot sheet on the single bed..

2026-08-27 • via Nuitee
L
Laura • family_with_children • es
7
Good
Pros:

Breakfast was good

Cons:

Building very old not in good conditions

2026-08-26 • via Nuitee
S
Shae • couple • au
7
Pros:

The resort has plenty of facilities including a well stocked buffet breakfast

Cons:

Pillows need to be replaced , very flat

2026-08-24 • via Nuitee
A
Abigail • solo_traveller • au
8
Cons:

The rooms can do with a bit of refurbishment.

2026-08-24 • via Nuitee
T
Taylor • couple • au
7
Not bad, fair value
Pros:

Location, staff

Cons:

Room was freezing, no guid of how things work. No extra blankets,

2026-08-23 • via Nuitee
A
Annie-Margaret (Mirie) • couple • au
8
2026-08-23 • via Nuitee
J
John • couple • au
9
2026-08-23 • via Nuitee
J
Julie • solo_traveller • au
10
2026-08-23 • via Nuitee
S
Sneha • couple • gb
9
2026-08-23 • via Nuitee
G
Gregory • couple • au
10
We went away for the weekend, for a break from everything. Everything was there. We had a great time
Pros:

It's a nice, self-contained property. Had a great time, good facilities, excellent activities. We had a great time. The staff were fantastic to deal with and very helpful. I'll definitely be going back again

Cons:

Nothing much to say here. It was pretty good.

2026-08-23 • via Nuitee
A
Amy • couple • au
6
Beautiful setting and facilities
Pros:

Lovely setting amongst nature

Cons:

Room was quite basic

2026-08-23 • via Nuitee
J
Joanne • solo_traveller • au
8
2026-08-23 • via Nuitee
R
Ros • solo_traveller • au
10
Pros:

All staff were fantastic. The room was lovely and the facilities were great.

Cons:

Couldn't fault anything on our stay

2026-08-23 • via Nuitee
N
Nattee • solo_traveller • au
8
2026-08-22 • via Nuitee
I
imali • solo_traveller • au
8
2026-08-21 • via Nuitee