Premier Inn Koeln City Centre

Hotels
8.4 (2201 reviews)
Ursulaplatz 9-11 , Cologne , de

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage

Review Highlights

Pros:
Excellent central location near Hauptbahnhof and the cathedral
Clean, comfortable rooms with good beds and showers
Very good value for money
Quiet/soundproof rooms and effective blackout curtains
Good breakfast and convenient luggage storage
Friendly and professional staff reported by several guests
Cons:
Inconsistent service: reports of rude reception/night porter and an unresolved double charge
Amenities vary by room (some lack fridge or A/C)
Some rooms are small, especially in the annex
Immediate street/front area can feel uninviting
Access to some rooms involves multiple doors/stairs/elevators
Occasional outside noise reported

Categories

Cleanliness
8.8
Consistently praised as very clean; multiple reviews explicitly note clean rooms and spacious, well-kept bathroom areas.
Service
7.8
Mixed service reports: several mentions of friendly, helpful and professional staff, but also isolated reports of rudeness (reception/night porter) and an unresolved double-charge incident.
Location
9.2
Excellent central location near the Hauptbahnhof and the cathedral; very convenient for sightseeing and transport, though a few guests noted the immediate street/front area as less inviting.
Room Quality
8.6
Rooms often described as spacious with comfortable beds and good showers; some reports of smaller rooms in the annex — overall quality leans positive.
Amenities
7.6
Amenities are uneven: breakfast and luggage storage praised, some rooms have A/C and fridge while others lack them; inconsistent availability lowered this score.
Value for Money
9.4
Frequently highlighted as excellent value for money and a step up from typical budget options; several guests called it unbeatable for the price.
Food and Beverage
8.2
Breakfast mentioned positively by multiple guests; otherwise little commentary on F&B services.
Overall Experience
7.6
Many guests recommend the hotel for location, cleanliness and comfort, but service inconsistencies (rudeness, double charge) and variable amenities reduce the overall experience for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 17:39

Property Description

Central Location
Situated in the heart of Cologne, Premier Inn Köln City Centre provides easy access to major attractions such as Cologne Cathedral and Musical Dome Cologne.

Comfortable Accommodations
Guests can expect air-conditioned rooms with modern amenities including flat-screen TVs, free WiFi, and cozy beddings for a relaxing stay.

Convenient Services
With multilingual staff at the reception and a delicious buffet breakfast available, guests can enjoy a seamless and enjoyable experience at Premier Inn Köln City Centre.

To experience a perfect blend of comfort and convenience, book your stay at Premier Inn Köln City Centre today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Location

Guest Reviews

8.4
Based on 2201 reviews
Cleanliness: 8.8
Service: 7.8
Location: 9.2
Room Quality: 8.6
Amenities: 7.6
Value for Money: 9.4
Food and Beverage: 8.2
Overall Experience: 7.6
R
Ray • couple • gb
4
Pros:

Good quality wifi

Cons:

We had to advise the reception staff that the legs on one of our chairs almost collapsed, and the toilet seat cracked. Nobody did anything about this either immediately (the chair and the toilet could not be used). Also there was a damp stain on the carpet by the bathroom and there was a loose cover over the corner of the floor trim.

2026-09-12 • via Nuitee
G
Guilian • couple • us
8
Clean and quiet room with window closed
Pros:

Near train station and very quiet. Was allowed to leave 2 pieces of luggage for two ppl before checking in. Room is comfortable and clean. Recommend hotel.

Cons:

Only allow 1 luggage per person for storage before checking in. Didn’t allow check in until 3 pm even though room was ready at 11:30 am. We didn’t get the room on booking confirmation. Booked one king bed for two people, received two beds with gap between them.

2026-09-12 • via Nuitee
C
Carmelo • couple • de
8
Un bel soggiorno
Pros:

Situato in pieno centro ,pulito, e il personale molto gentile e capace di risolvere un piccolo problema

Cons:

La politica dettata dalla catena d hotel che io dovevo decidere e informarli se volevo che facessero le pulizie nella camera così per me non va al massimo il contrario io gli comunico che non voglio che la mia camera non vengano fatte le pulizie

2026-09-12 • via Nuitee
J
Jo • couple • gb
9
what we needed
2026-09-12 • via Nuitee
G
Gabriele • couple • it
9
Soggiorno molto comodo ad un ottimo rapporto qualità prezzo
Pros:

Stanza molto comoda pulita ben tenuta.
Buonissima posizione. Possibilità di parcheggiare l’auto. Molto buona la colazione. Staff presente e disponibile. premier Inn una bella scoperta

2026-09-12 • via Nuitee
D
Derek • solo_traveller • gb
8
Pros:

Good location. 5 min walk to train station and Dom. Comfy bed and good shower.

Cons:

Small room compared to UK Premirr inn rooms.

2026-09-12 • via Nuitee
S
Sacco • solo_traveller • it
8
2026-09-11 • via Nuitee
W
william • couple • gb
10
Our two nights stay was most enjoyable.
Pros:

Breakfast was excellent , Good choice . Hotel was central , Many attractions within walking distance. price of our stay was very reasonable.

Cons:

We didn't come across anything we did not like.

2026-09-11 • via Nuitee
A
Antonio • couple • es
9
2026-09-11 • via Nuitee
H
HARU • couple • jp
8
及第点
Pros:

悪いところがなかった

Cons:

とても良いところが無かった

2026-09-11 • via Nuitee
W
Willi • solo_traveller • de
8
2026-09-11 • via Nuitee
P
Petra • solo_traveller • de
7
2026-09-11 • via Nuitee
T
Thomas • solo_traveller • fr
8
2026-09-11 • via Nuitee
H
Henricus • couple • nl
10
goed voor een verblijf van een paar dagen.
Pros:

Het ontbijt

2026-09-11 • via Nuitee
J
James Brendan • solo_traveller • gb
9
Pros:

Very comfortable bed.

2026-09-10 • via Nuitee
O
ONDER • couple • tr
9
Fiyat & Performans
Pros:

Otelin konumu güzeldi. Tren istasyonuna yakındı. Şehir merkezine 10-15 dakikalık yürüme mesafesindeydi. Toplu taşıma kullanma ihtiyacı duymadık hiç.

Cons:

Yastıklar.. Yastığı 4e katlayabilirsiniz o kadar ince. Kesinlikle standart bir yastık kullanılması gerekiyor.

2026-09-10 • via Nuitee
C
Claudia • family_with_children • at
8
2026-09-10 • via Nuitee
H
Hubert • solo_traveller • de
9
Pros:

Nähe zum Bahnhof, Hotel leicht zu Fuß zu erreichen
Sehr freundliches Personal am Empfang

2026-09-10 • via Nuitee
B
Boris • solo_traveller • at
2
Unfreundliches Personal, keinerlei Reaktion auf reklamierte Mängel (Duschschlauch, Klimaanlage)
2026-09-10 • via Nuitee
J
J.Klop • couple • nl
5
hotel was upgraded but not finetuned; in de kamer geen tafeltje+stoel, geen koelkast, geen infosheet
Pros:

Prima ontbijt

Cons:

onze kamer

2026-09-10 • via Nuitee