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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Air conditioning
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Car hire
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Non-smoking throughout
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Internet access
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Reception hall
Review Highlights
Categories
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Property Description
Prime Location near Historic Landmarks
Hotel Carlos V offers a prime location next to the Alcázar Fortress and Toledo’s famous Cathedral, providing stunning views of the world heritage city from most rooms.
Delicious Buffet Breakfast and Dining Experience
Guests can enjoy a delightful buffet breakfast in the Mudéjar-style dining room, immersing themselves in the local culture. Additionally, being just 200 metres from Plaza Zocodover, guests have easy access to a variety of dining options in Toledo's main square.
Convenient Transportation Options
With the AVE Train Station only 1.5 km away and a direct bus stop nearby, exploring the city is hassle-free for guests. For those arriving by car, a public car park is conveniently located just 200 metres from the hotel.
Book your stay at Hotel Carlos V for an unforgettable experience in Toledo.
Please note that the hotel is located in an area with restricted vehicle access from 11:00 to 20:00. Guests are advised to ring the bell to the right of the tunnel and identify themselves as guests of Hotel Carlos V.
Please note that when booking 5 or more rooms, different policies and additional supplements may apply.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.
Location
Guest Reviews
La ubicacion genial, el personal muy atento, todo muy limpio, sostenible y me gusto mucho los detalles de bienvenida
Me hubiera gustado poder hacer antes el checking
Los detalles
Todo perfecto. Muy limpio y la habitación amplia y comoda.
El personal muy amable.
Para repetir.
Ubicación perfecta, cerca de plaza zocodover y alcazar
En la terraza la zona fumadores es un cuadrado pequeño sin mesas. A pesar de ser terraza al aire libre no puedes fumar en la mesa con tu consumición.
La habitación Sara Montiel, la Historia del hotel y el servicio
No poder tomar nada en la terraza del hotel. Muyuy masificada.
Yo ya conocía al hotel y aprovechando una oferta de genios mejor en mi habitación y me dieron una habitación preciosa en una parte nueva que han hecho del hotel que es todavía mucho mejor
La amabilidad del personal, siempre dispuestos ayudar…. La ubicación… la cama muy comoda y los detalles de bienvenida
Me gustó mucho el hotel por la ubicación,la limpieza,la amplitud y comodidad de las habitaciones,el personal de recepción muy atento y muy amable.
Experiencia muy mala en la terraza del hotel. El servicio fue lento y bastante desagradable. Una de las camareras, cada vez que nos veía, decía “ahora vengo”, pero tardaba más de media hora en volver. Cuando ya casi nos íbamos apareció para cogernos la comanda y, después, otros 20 minutos esperando para que trajeran las consumiciones.
Para rematar, al pedir la cuenta, esta camarera mandó a otra compañera para cobrar. Cuando le dijimos que queríamos pagar con tarjeta y luego le pagamos en efectivo, puso malas caras y una actitud bastante poco profesional.
Una atención muy deficiente y nada acorde con lo que se espera de un hotel.
The hotel itself is very nice. Staff was very professional, the rooms were very clean, and the beds very comfortable. The rooftop bar is excellent, with wonderful views.
The location is super difficult to navigate to. Since it is in the old city, there is no parking nearby. You literally have to park and walk to the hotel, which in the heat was very inconvenient. It really is a downside.
La ubicación cerca de los sitios de interés de la ciudad y la amabilidad y excelente predisposición del personal
No tengo quejas. Como dije antes, superó las expectativas que tenía cuando contraté
- Ubicación
- Amabilidad y atención en recepción
- Hacía un poco de calor en la habitación, no refrescaba del todo el aire acondicionado
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