Mercure Paris Centre Tour Eiffel

Hotels
Mercure
7.6 (5073 reviews)
20 Rue Jean Rey , Paris , fr

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Poor cleanliness
Unfriendly service

Categories

Cleanliness
6.06
Reviews indicate poor cleanliness standards, with reports of dirty carpets and unclean rooms.
Service
7.53
Mixed experiences with service, where slow and unfriendly staff were a common complaint.
Location
10
Consistently praised across reviews for its proximity to major attractions.
Room Quality
7.07
Reports of small rooms and outdated furnishings contributed to a below-standard rating.
Amenities
8.02
Some amenities provided were appreciated, but others were lacking, such as inadequate breakfast options.
Value for Money
7.55
Not considered a good value due to the overall quality and services not meeting expectations.
Food and Beverage
7.01
Breakfast variety and quality were major criticisms, impacting overall satisfaction.
Overall Experience
7.56
General disappointment with several aspects, reflecting a decision not to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:31

Property Description

Prime Location Near Iconic Landmarks
This Paris hotel is located just a 2-minute walk from the Eiffel Tower, near Trocadéro and the River Seine. The Mercure Paris Centre Tour Eiffel is also conveniently close to the Parc des Princes Stadium, making it an ideal choice for both leisure and sports enthusiasts.

Luxurious Amenities and Dining Options
The hotel offers a fitness centre for guests to stay active, a bar to unwind after a day of exploring, and air-conditioned guest rooms with satellite TV and private bathrooms for a comfortable stay. Indulge in a daily American or buffet breakfast on the terrace and savor traditional French cuisine at Le Jardin restaurant, accompanied by a selection of fine wines.

Easy Access to Major Attractions
With Bir Hakeim Metro station just 2 minutes away, guests can effortlessly explore iconic Parisian sites like Avenue Champs-Elysées, the Arc de Triomphe, and the Branly Museum during their stay at Mercure Paris Centre Tour Eiffel.

Book now to experience luxury and convenience in the heart of Paris!

Important information:

Please note that a valid credit card must be presented upon arrival.

Please note that the credit card used to make the reservation and a photo identification will be requested on arrival. The name on these 2 documents must match the guest's name. If the guest's name is different, please contact the property before arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 34 per day.

Location

Guest Reviews

7.6
Based on 5073 reviews
Cleanliness: 6.06
Service: 7.53
Location: 10
Room Quality: 7.07
Amenities: 8.02
Value for Money: 7.55
Food and Beverage: 7.01
Overall Experience: 7.56
J
Javier couple us
8
2026-04-18 via Nuitee
S
Sophie solo_traveller fr
8
2026-04-18 via Nuitee
P
patricio extended_group cl
10
2026-04-17 via Nuitee
M
Mairead solo_traveller ie
2
2026-04-16 via Nuitee
family_with_children it
8
2026-04-16 via Nuitee
D
Dário solo_traveller ao
6
2026-04-16 via Nuitee
L
Leineweber couple de
6
Pros:

Sehr gute Lage

Cons:

Parken

2026-04-15 via Nuitee
M
Maiquel Guilherme solo_traveller br
8
A melhor localização de Paris nessa faixa de preço
Pros:

O grande diferencial desse hotel é a sua localização, muito próxima da Torre Eiffel e da estação de trem (RER C), uma mão na roda para as principais atrações de Paris. Além disso, existem muitas opções de cafés, restaurantes e lojas ao redor, o bairro é muito elegante e bonito.

Cons:

Nada a reclamar, o hotel cumpre o que entrega.

2026-04-15 via Nuitee
R
Rosemarie couple us
9
Great stay
Pros:

Location

Cons:

Kind of pricy

2026-04-14 via Nuitee
J
Jean Tanza D solo_traveller ph
1
Bad experience
Pros:

I rate base on my what is my experience.

First, i check in the room no kettle for boiling water as per stated in this hotel, paris style of hospitality are too low not only in mercure for as long as accor company operation shares business in many countries i go paris hotel share service that if they see elder guest there is no initiative to help specialy trolley, as a guest and if u have many luggage u so self service for your own. If i travel with elder i must push my luggage and my companion ,.if me only no problem if this is service they offer i do understand but___ could atleast have a heart or intiative to offer a helping hand , fine i pass this but on day 2 , i was told the housekeeping to clean , the guys clean next door when i passed by the corridor,i say replace the towels ,as the elder uses many towels and u know she 91 yr old, he say ok...and when i back at midnight upon seing the room , still the same no towel been replace as well , so i called and aproach the manager , thats the time she give, me towels and so on , i did complain to her about whats going on, she saying that the cleaner seems says yes , but infact it does not understand and when i describe her that the room logo was not on outside , she says ,bcs the cleaner once sees that they did not enter ,so what i can do i ask towels by the reception and carry bymyself, i was expected that treat a guest not just a queen but as a human being that support business of yours...


Sorry 1star as u deserve .take note guest whom read my reviews consider to go to other 4 stars hotel , the only thing exeption on this place is , bcs next to eiffel tower ...but not highly recommended choose to pullman instead if u wish near to eiffel
Be careful..goodluck guys

Cons:

1 star staff

Consider 3 star to manager at night


Not recommended ...consider others next door hotel much better

2026-04-13 via Nuitee
family_with_children sk
5
2026-04-13 via Nuitee
F
françois couple fr
8
2026-04-13 via Nuitee
H
Heike family_with_children de
7
Hotel direkt am Eiffelturm! Wenn einem die Lage wichtig ist-dann ist die der Place to Go.
Pros:

Die super zentrale Lage zum Eiffelturm!
Ausblick aus dem Fitnessstudio auf den Eiffelturm.

Cons:

Zimmer klein,Badezimmer sehr eng.
Veraltet. Bräuchte eine Renovierung.
Preis-Leistung passt nicht.

2026-04-12 via Nuitee
L
Laura Esther couple pa
8
2026-04-12 via Nuitee
L
Luis couple es
8
2026-04-12 via Nuitee
M
Mohamed couple be
8
2026-04-12 via Nuitee
S
Samantha couple re
6
cool
Pros:

l’amabilite du personnel, lhyper proximite du centre
les chambrs insonorise

Cons:

les toilette qui se bouche facilement aucun air pur possible par ls fenetre

2026-04-12 via Nuitee
T
Torres family_with_children uy
9
Muy buena ubicación
Pros:

No tiene desayuno incluido

Cons:

Que no tuviera desayuno

2026-04-12 via Nuitee
K
Karen solo_traveller au
9
Fantastic location
Pros:

Kate at reception was a mantelpiece and always smiling.
Great location.

Cons:

The pillows weren't great and we had several really warm days and the air conditioning wasn't very efficient.

2026-04-12 via Nuitee
M
Marc family_with_children ma
8
Pros:

Location Location

Cons:

Les deux Rooftop du Pullman à côté du Mercure fermés en semaine

2026-04-11 via Nuitee