Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful location
Comfortable rooms
Cons:
Poor breakfast quality
Inconsistent service

Categories

Cleanliness
8.55
General sentiment indicates room cleanliness was acceptable, but some reviews suggest issues with service impacting overall satisfaction.
Service
9.52
While there were mentions of service being inconsistent, most reviews highlighted attentive and courteous staff.
Location
10
The location received praise for its magical environment and views, which enhanced the overall experience.
Room Quality
9.51
Rooms were noted as beautiful and comfortable, contributing positively to reviews.
Amenities
9.04
Amenities like the spa and pools were well received, though some mentioned limited options in the workout area.
Value for Money
8.5
Concerns about pricing not matching the quality of food and service indicated a slightly lower value perception.
Food and Beverage
8.05
Mixed feedback on food quality, particularly breakfast and restaurant service, detracted from the experience.
Overall Experience
9.65
Despite specific issues with food and service, the overall experience was deemed excellent by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:36

Property Description

Historical Charm and Luxury Accommodations

Exquisite Rooms and Fine Dining

Indulge in the unique experience of dining by one of Europe's largest gothic chimneys and savor traditional local cuisine with a modern twist. Each room and suite is elegantly decorated with restored antiques and mural paintings, offering a refined and individual ambiance.

Relaxation and Activities

Unwind in the property's spa with an indoor swimming pool, hammam, and fitness room. In the summer, take a refreshing dip in the Roman outdoor swimming pool. For the more adventurous, the concierge can arrange activities from skiing to hot-air balloon trips.

Experience the rich history and luxury of Château de Bagnols, where every detail is designed to offer you a memorable stay. Book now to secure your reservation and create unforgettable memories at our prestigious hotel.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Please note that it is possible to have lunch or dinner at the on-site gastronomic restaurant upon prior reservation.

For bookings of 4 rooms and more, special conditions my apply. For more information, please contact the property directly.

The gourmet restaurant on 1217 is open from Wednesday to Sunday. A bistronomic menu is offered to guests on Monday and Tuesday.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 172 reviews
Cleanliness: 8.55
Service: 9.52
Location: 10
Room Quality: 9.51
Amenities: 9.04
Value for Money: 8.5
Food and Beverage: 8.05
Overall Experience: 9.65
S
Shiva • family_with_children • ch
9
Was nevertheless a good experience
Pros:

Everything

Cons:

Breakfast was horrible. Like a 2 star hotel. Absolutely little choice. We had to wait for bread, which they brought a little at a time

2025-10-04 • via Nuitee
L
Laurent • couple • ae
7
2025-10-03 • via Nuitee
F
Falque • couple • fr
8
Chambre dans une écurie
2025-09-29 • via Nuitee
T
Thierry.B • couple • fr
10
Tres romantique
Pros:

Le personnel très attentionné

Cons:

Canal +

2025-09-29 • via Nuitee
J
Jean-pierre • couple • ch
6
Pour un palace il y a des choses a améliorer
Pros:

Nous avons aimé l’endroit la chambre et l’environnement

Cons:

L’accueil avec la ponction de la garantie dont on a pas su nous dire à quoi elle servait
Le petit déjeuner nous avons attendu 20 m que quelqu’un se présente à notre table pour la commande
Plus de croissant plus de jus de fruit presque plus rien dans les bacs pas de verre !

2025-09-20 • via Nuitee
E
Emmanuel • couple • fr
10
Endroit magique - dommage pour le service au restaurant
Pros:

Lieu magique

Cons:

Restaurant : cuisine excellente, mais service beaucoup trop rapide - l'entrée était servie alors même que nous étions entrain de boire nos apéritifs... D'une manière générale, bien que serviable et très courtois le personnel n'est pas au niveau du standing et de la magie des lieux

2025-09-12 • via Nuitee
B
Bernd • couple • de
10
wonderful!
Pros:

... sehr herzliches Willkommen, wunderbares Ambiente (Zimmer, Frühstücksterrasse, überdachter Innenhof zum Dinner, Spa und Aussenpool, ...), hervorragendes Essen, perfekter Service ... zwei extrem angenehme Tage ...

2025-09-10 • via Nuitee
L
Ludovic • family_with_children • fr
9
Calme
Pros:

La chambre

Cons:

Le repas

2025-09-10 • via Nuitee
• couple • us
10
Great place - very beautiful, comfortable and historic. Great customer service!
Pros:

Gorgeous property. Loved our room. Incredible dinner. Indoor pool was nice. Workout room very small.

Cons:

Workout room too limited

2025-09-06 • via Nuitee
E
Elizabeth
10
Pros:

Great stsy

2025-09-06 • via Nuitee
R
Raymond • couple • nl
8
2025-09-05 • via Nuitee
N
Nathalie • couple • fr
9
Lieu féerique qui mériterait un service et une nourriture à la hauteur
Pros:

Le lieu, l’accueil la vue

Cons:

Le restaurant pas tout à fait à la hauteur

2025-09-02 • via Nuitee
F
frederic • family_with_children • fr
10
Pros:

Merveilleux

Cons:

Merveilleux

2025-08-31 • via Nuitee
I
Inma • family_with_children • de
7
Preis-/Leistungsverhältnis passt nicht
Pros:

Beeindruckendes Chateau, riesige Anlage mit großem Garten und Pool und schönem Spa.

Cons:

Wir hatten ein riesiges Zimmer in einem Nebengebäude, zwar mit Charme, aber sehr dunkel … irgendwie fühlt man sich nicht so wohl… das Restaurant war etwas enttäuschend…so richtig satt wurde man nicht und auch qualitativ war es nur durchschnittlich.

2025-08-29 • via Nuitee
L
Lilit • couple • fr
1
Негативное впачетлпние... Такое ощущение было, что мы не важные гости этого заведения и на нас хотели просто плевать
Pros:

На самом деле потратила огромное количество денег, но даже в номере не было одноразовые зубные щетки. Я считаю, что в пятизвездочном отеле недопустимо такое

Cons:

мне не понравилось, что в ходе обманули про ванную комнату и дали совершенно другой номер, где вода становилось очень горячей при купании и чуть мой сын не получил ожог ...

2025-08-25 • via Nuitee
C
Christopher • couple • fr
8
Cons:

Offre room service / repas en chambre trop restreinte - pizza bof

2025-08-23 • via Nuitee
O
ODILE • family_with_children • fr
10
2025-08-23 • via Nuitee
X
XavLac • couple • fr
10
Un cadre idyllique et très romantique !
Pros:

La piscine au calme et de belle dimension
La chambre avec charpente apparente
La qualité de la table et des vins !
La qualité de l'accueil et du service !

Cons:

La mauvaise insonorisation de la chambre qui nous a valu une altercation avec un voisin.
Le bruit de la climatisation trop bruyant la nuit.

2025-08-18 • via Nuitee
P
Pascale • couple • fr
10
2025-08-15 • via Nuitee
M
Marcel • couple • au
9
Superb, recommended
Pros:

A truly gorgeous facility. We had dinner in the 1217 restaurant, named after the year the chateau was built.
A place to go to relax. The weather was in the high 30’s and lazing around the pool in the shade of the mulberry trees was perfect.
A gift of a candle was a nice touch.
We will be back next year for another 3 nights.

Cons:

The double bed tended to seperate and needs to be connected better.
When we enquired about dinner on Monday and Tuesday, the waiter said it was closed. We went out to buy some food and wine, then we were told later that afternoon that there was brasero bbq at the hotel on those evenings.
That was a shame/ poor communication.

2025-08-13 • via Nuitee