Urban Hotel

Hotels
7.4 (761 reviews)
Swingbridge Road , Grantham , gb

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Limited food options
A bit of noise from outside

Categories

Cleanliness
8.04
Generally clean with some mentions of spaciousness.
Service
9.01
Staff were friendly and helpful throughout their stay.
Location
8.05
Conveniently located near A1, although some noise mentioned.
Room Quality
7
Rooms are clean but need refurbishment.
Amenities
6.03
Limited amenities available during the stay.
Value for Money
7.99
Good value for the price charged by the hotel.
Food and Beverage
5.04
No food options available during the stay.
Overall Experience
8.01
Overall pleasant and met expectations despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:52

Property Description

Garden Oasis and Modern Comfort
Urban Hotel in Grantham offers a peaceful retreat with its lush garden and modern amenities, including free WiFi and room service.

Comfortable Accommodation
Unwind in well-equipped rooms featuring flat-screen TVs, private bathrooms, and cozy bedding for a restful stay.

Culinary Delights
Start your day right with a delicious buffet or English breakfast before exploring nearby attractions like Nottingham Castle and Trent Bridge Cricket Ground.

To experience luxury and convenience at Urban Hotel, book your stay now!

Important information:

Please note that, currently our Restaurant , Bar ,Kitchen and other leisure facilities like Spa, Swimming Pool, Salon are temporarily closed till further notice.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Location

Guest Reviews

7.4
Based on 761 reviews
Cleanliness: 8.04
Service: 9.01
Location: 8.05
Room Quality: 7
Amenities: 6.03
Value for Money: 7.99
Food and Beverage: 5.04
Overall Experience: 8.01
J
JAMES solo_traveller gb
9
Great
Pros:

Great friendly staff, comfortable bed,great shower.

2026-03-28 via Nuitee
J
Joe couple gb
10
2026-03-26 via Nuitee
P
Phill solo_traveller gb
7
Great value and very pleasant staff.
Pros:

The manager is very pleasant. A very nice lady.

2026-03-24 via Nuitee
D
Duncan solo_traveller gb
3
Pros:

Nothing.

Cons:

Dirty bed linen upon check-in..

2026-03-23 via Nuitee
S
Sarah Patrice solo_traveller gb
7
Everything we expected, well done 👏
Pros:

Third time here, very nice hotel and definitely worth a punt. No restaurant still but brewers fayre 5 minutes away and happy if you order out so no drama. Definitely the hotel of choice for us when we come up.

2026-03-23 via Nuitee
W
Wilkinson solo_traveller gb
1
Not worth the money
Pros:

Reception staff friendly on arrival and communication due to delayed arrival good.

Cons:

For £130 the room (234) was not up to expectation for that price. Carpet was threadbare in several places. Room was cold and the heater unworkable to change the temperature, therefore had to wear t-shirt in bed as rather thin duvet. Shower water was only just warm enough to get showered. On leaving there was no one on reception and despite ringing the bell several times nobody apperared. One staff member (probably a cleaner) walked past and said morning but totally ignored us when obviously we were looking to check out. I would not recommend this hotel unless you are paying half of what I paid. VERY DISAPPOINTED!!!!!!

2026-03-23 via Nuitee
D
Dean Reilly family_with_children ie
9
2026-03-23 via Nuitee
W
Wanda family_with_children gb
7
Clean, hospitable and great for an overnight stay
Pros:

We were in Grantham for an event, so we were only staying at the hotel for one night. It was very clean, and the staff were very friendly. I feel like the hotel was one that would have been amazing in its heyday, but is now only functioning as a place to sleep. The bar was open the night that we were there, but I think that was because there were a lot of competitors staying at the hotel. I would definitely stay there again for an ovenight stay but would worry that there is very little to do at the hotel if your stay is any longer. It was certainly priced very well also.

Cons:

.

2026-03-23 via Nuitee
L
Leela extended_group gb
6
Pros:

I liked that the room was warm on arrival and the beds were comfortable. The shower area and toilet where very clean.

Cons:

The shower tray was very slippy and there was not enough plug sockets to charge or phones and tablets

2026-03-23 via Nuitee
M
Masum couple gb
9
2026-03-22 via Nuitee
C
Caroline couple gb
8
Perfect for our needs.
Pros:

Great location for us. Clean and efficient.

Cons:

Duvet too thin.

2026-03-22 via Nuitee
S
Sarah family_with_children gb
4
Staff where great room dated and needed tlc handy for visit.
Pros:

Staff where friendly welcoming, trying to run reception and bar.

Cons:

Had family room but only set for 2 people , 2 mugs towels etc. Room wasn't very clean, bed needed replacing sank in the middle. Room look tired mattress stained.

2026-03-22 via Nuitee
C
Claire couple gb
9
Pros:

Staff very helpful and friendly. room lovely and big.

Cons:

Restaurant closed.

2026-03-22 via Nuitee
M
Michael solo_traveller gb
8
Great stay
Pros:

Location and the rooms were very nice and large rooms too

2026-03-21 via Nuitee
J
John couple gb
9
Much better than expected.
Pros:

Brilliant sized room, very clean and fresh, attentive and helpful staff, adequate parking and pleasant green setting.

Cons:

Lack of in-house restaurant, although this was pointed out when booking and therefore acceptable.

2026-03-21 via Nuitee
D
Dave solo_traveller gb
7
2026-03-19 via Nuitee
A
Andrew solo_traveller gb
8
Worth a stay when working in the area
Pros:

Beds were very comfortable. Shower really strong. Good towels. Good WiFi. Lots of parking

Cons:

No food facilities

2026-03-12 via Nuitee
M
Mamat solo_traveller us
8
2026-03-08 via Nuitee
M
martin dean solo_traveller gb
9
Lovely hotel
Pros:

It was a really clean and large room with a very nice shower comfortable bed and the staff was brilliant

Cons:

It was all good 👍

2026-03-06 via Nuitee
P
Paul solo_traveller gb
6
2026-03-02 via Nuitee