Holiday Inn Mansfield - Alfreton by IHG

Hotels
IHG
8.2 (220 reviews)
Carter Lane East, South Normanton, Alfreton, England, DE55 2EH , Alfreton , GB

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Proposal/romance packages available
Express check-out
Electric car charging station
Comprehensive recycling policy
Books
Hardwood flooring in public areas
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent service
Clean rooms
Good food
Cons:
Cold bathroom
Peak pricing issue

Categories

Cleanliness
7.91
The hotel is described as spotless, but one review mentioned a cold bathroom.
Service
8.88
Excellent service from friendly and helpful staff throughout multiple reviews.
Location
8.42
Great location just off the M1 with plenty of free parking.
Room Quality
8.37
Rooms are large, well-equipped, and clean according to several reviews.
Amenities
7.9
Amenities were generally good but mentioned needing additional items (like towel dryers).
Value for Money
7.86
Reasonable price for quality, though peak pricing was indicated as a potential issue.
Food and Beverage
7.91
Food is described as excellent and well-priced.
Overall Experience
8.38
Overall, positive sentiments with no major issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:22

Property Description

Luxurious Amenities
Enjoy a fitness center, complimentary Wi-Fi, and wedding services. The hotel also offers a television in the common area, a banquet hall, and bike storage.

Delicious Dining Options
Indulge in a meal at the on-site restaurant or cafe, with 24-hour room service and a bar/lounge for your favorite drink.

Convenient Features
Featuring a 24-hour business center, express check-out, and complimentary newspapers. The hotel provides ample event space with conference rooms and meeting facilities. Free self-parking is available for guests.

To book your stay at the Holiday Inn South Normanton M1, Jct.28, an IHG Hotel, click now!

Important information:

  • One child 17 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

8.2
Based on 220 reviews
Cleanliness: 7.91
Service: 8.88
Location: 8.42
Room Quality: 8.37
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 8.38
C
c9ckl Couples Teignmouth, Devon, England
10
Superb !
Pros:

Up from S Devon for a Travelzoo 2 nights B&B deal with a 2 course meal and drink on the first night. Superb value at £129 for my Wife & I. Hotel spotless with contemporary decor, superb staff and a lovely restaurant. Friendly, not corporate bland. Dog friendly with excellent en suite bedrooms and good wi-fi. Outstanding value so highly recommended.

2026-04-04 via Tripadvisor
T
trakey2015 Family The Royal Town of Sutton Coldfield, West Midlands, England
10
Family of 10 2 nights stay
Pros:

Fantastic stay, beautiful rooms, lovely staff. 10 of us stayed. Food excellent fir dinner and breakfast. Would definitely return.

2026-04-04 via Tripadvisor
F
FM7409 Business
10
Excellent service. Thank you!!!
Pros:

I stay at the Holiday Inn South Normanton for work during the week for business and I'm there for 4 nights a week on average. It feels like a second home.
The staff are very friendly, especially Roy and Jo at the front desk, and the rest of the team.
The restaurant staff always greet you with a smile and make you feel welcome.
The housekeeping team do a great job. The rooms are always clean, with no bad smells.
Thank you to all the staff at Holiday Inn for making my stays so comfortable.
I truly appreciate your kindness and excellent service!

2026-03-31 via Tripadvisor
M
michaellN9528IU Family
10
Fabulous Hotel!
Pros:

We have just spent a few nights at this Holiday Inn and we are happy to say that it must rate as the best Holiday Inn there is. The staff are all welcoming, polite and helpful which is so reassuring to a weary traveler.
At this point we would like to mention three members of staff for their kindness, courtesy and the work ethic we experienced they are Alec in the restaurant, Harvey behind the bar and Lauren on reception. Together they made our stay!

2026-03-27 via Tripadvisor
T
travelhungry2 Family London, England
8
Functional and clean,FREEZING BATHROOM
Pros:

The hotel is very well located , clean great breakfast and good facilities, very helpful staff however NO HEATING IN BATHROOM....We were freezing while showering or using toilet, main bedroom had to be over heated to accommodate the freezing bathroom. I ran the shower for 10 minutes on hot to try to heat the bathroom . The owners should realise they are not saving a few pennies heating the WC they are wasted a fortune of hot water/heating .

2026-03-09 via Tripadvisor
A
ambassadord2023 Business
10
Amazing food and hospitality.
Pros:

loved the atmosphere and the food. There was a lady called Tash at the bar, she made us some lovely caramel lattes, best I ever had. Our colleagues loved them. This is probably the best hotel around Mansfield.

2026-02-23 via Tripadvisor
K
Kevin-Tracey-Brandon Business Nottingham, Nottinghamshire, England
10
Alex at the bar was superb
Pros:

Alex at the bar gave great service! Very attentive, quick service and good banter! The bar could be a bit warmer though, but the choice of beer is good

2026-02-16 via Tripadvisor
R
roddym667 Business
8
Spot on Alex
Pros:

Great support from Alex I’m a frequent traveler to the area and he remembered me. It’s a nice experience

2026-02-16 via Tripadvisor
5
500macye Couples
10
Front Office staff were amazing!
Pros:

Came to visit to celebrate a special occasion, ANNA on the reception team was so lovely and welcoming. She was very informative and made our stay one to remember!
I will say the TVs in the room wouldn't let us screen share which was a little annoying but overall we had a brilliant stay thanks to ANNA.

Would definitely reccomend and come back again!

2026-02-16 via Tripadvisor
R
rontherealbiker Business East Riding of Yorkshire, England
10
A great team and a great hotel
Pros:

I’ve been coming to the hotel for around 5 years now, Jo and Dayna on reception are always happy and friendly when arrive regardless of how busy they are. In recent months the food has really improved, the chefs Mark, Rob, Carl and Jack prepare amazing meals, always good quality and fresh ingredients. A special thanks to Tash taking care of us in the restaurant always busy but happy to help. And lastly thanks to Alex the restaurant manager, always says hello and he checks in with us to see if everything is okay.
A great team and a great hotel

2026-02-11 via Tripadvisor
O
O4451VEmatts Business
10
Quiet, comfortable and convenient for the M1
Pros:

Room well cleaned by Suzie. Thx.
Quiet and comfortable.
Dayna on reception offered a welcoming smile as always when I stay here.

2026-02-10 via Tripadvisor
C
CeeWandering Family Gloucestershire, England
10
Overnight stay
Pros:

Very efficient staff and service. Very much enjoyed our evening meal from the hotel restaurant. Reception staff were very professional and welcoming. Very spacious standard rooms and attention to detail cleaning!

2026-02-10 via Tripadvisor
2
24nickm Business Sudbury, Babergh District, Suffolk, East Anglia, England
10
Warm & Personal
Pros:

I have been staying at the Holiday Inn Mansfield for business for the past seven months, and the experience has been exceptional. For a long-term traveler, a clean room is expected, but the service is what makes a place feel like home.

The staff here are a true credit to the IHG brand. From Joanne on reception to Jordan in the restaurant and Harvey at the bar, the entire team is dedicated to ensuring a seamless stay.

The hotel is consistently clean and well-maintained, but it’s the genuine hospitality that keeps me coming back. I cannot recommend this location highly enough for anyone traveling for work

2026-01-21 via Tripadvisor
B
B7752MSmichaelh Business
10
Really good hotel
Pros:

Had a great night stay. The staff were great especially harvey and Alex they are a credit to the hotel made my stay housekeeping were amazing to.

2026-01-21 via Tripadvisor
P
P7438UZroberth Couples
10
Very welcoming and friendly
Pros:

Excellent hotel, stayed here on numerous occasions and thoroughly recommended ,feels very welcoming as soon as you walk through the door

2026-01-17 via Tripadvisor
J
Jason-at-303 Business Stoke-on-Trent, Staffordshire, England
10
Business Event and Evening Meal
Pros:

Very friendly and attentive staff at a hotel that is in a great location. Car parking facilities excellent, reception team always make you feel welcome, hotel bar and restaurant provide a relaxed environment, big shout out to Leigh-Anne and Jordan both very attentive and polite, nothing too much trouble. Rooms comfortably and well presented.

2026-01-16 via Tripadvisor
W
Wanderer36370391073 Family
8
Warm and welcoming on a cold night.
Pros:

Everything at this holiday inn was very good,it was warm even on a very cold night, the wi fi stayed on the whole 2 days and there was plenty of parking space.The check in was friendly and welcoming.We didn't have breakfast this time but have done previously and it was good.

2026-01-16 via Tripadvisor
S
sharonrA7694UL Couples
10
Fabulous Break!
Pros:

Fabulous hotel, we went yesterday 11th January as it was a Christmas present, the staff went above and beyond to make our stay enjoyable. We had an upgrade on our room, which was so comfy and cosy, with snacks in the mini fridge. We had a two course evening meal, which was out of this world. The steak was the best I have ever tasted! A big shoutout the Anna on reception , Alex and Izzy behind the bar, nothing was to much trouble. This morning we had a beautiful breakfast, full English,with a choice of a wide range of continental to also choose from, served by Denise who was so helpful and kind. All in all this was the best overnight stay I have ever been on, we are planning on going back for sure. We would highly recommend this hotel to anyone that is looking for an

2026-01-12 via Tripadvisor
S
SPH296 Family Plymouth, Devon, England
10
Family visit.
Pros:

The hotel was ideally suited for the purpose of the visit to see family before Christmas. Excellent service from all the staff during the visit.

2025-12-28 via Tripadvisor
J
jogV9316ZI Business
10
Excellent Service. Highly Recommend 🤩
Pros:

An excellent stay from start to finish.
The hotel is absolutely spotless, and the staff truly go above and beyond to make you feel welcome and looked after. Every interaction was friendly, professional, and genuinely helpful, they are a real credit to the hotel.
I wouldn’t hesitate to recommend this Holiday Inn to anyone staying in the area and would happily return myself, which I will be in February.

2025-12-17 via Tripadvisor