Mercure Sheffield Kenwood Hall & Spa

Hotels
•
Mercure
7.5 (4326 reviews)
Kenwood Road , Sheffield , gb

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Spa included in the price
Dog-friendly and nice grounds
Cons:
Room quality needs upgrade
Issues with food temperature and quality

Categories

Cleanliness
7.14
Some reviews mention issues with cleanliness, notably the damp smell and tired room quality.
Service
8.11
General sentiment is positive regarding staff and service provided, particularly in the bar and restaurant.
Location
8.65
Many reviews highlight the convenient location for business and leisure, with access to parks and other attractions.
Room Quality
6.1
Several comments indicate that the rooms are dated and in need of refurbishment, affecting overall comfort.
Amenities
7.63
Facilities like the bar area and grounds were appreciated, though the pool was noted as busy.
Value for Money
8.09
Guests felt that the price was fair for the amenities offered, despite some food quality issues.
Food and Beverage
6.64
Food received mixed reviews, with some cold dishes noted, which impacted overall satisfaction.
Overall Experience
7.61
Overall satisfaction appears balanced by positives and negatives, aligning with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:46

Property Description

Tranquil Oasis in Sheffield
Nestled in 12 acres of picturesque grounds, Kenwood Hall offers a peaceful retreat just a stone's throw away from Sheffield city centre.

Leisure and Luxury Combined
Enjoy complimentary on-site parking and indulge in the hotel's leisure club, featuring an array of amenities such as an indoor pool, sauna, steam room, spa bath, and gym for a truly relaxing stay.

Elegant Accommodations and Event Spaces
Experience the charm of spacious rooms with classical décor, some boasting serene lake and garden views. With 12 Victorian-style meeting rooms, Kenwood Hall is the ideal venue for your next event.

Ready to escape to tranquility? Book your stay at Kenwood Hall now.

Important information:

Please be aware our spa facilities including the lower gym, pool, sauna, steam room and jacuzzi will be out of order from Sunday 19th April to Friday 24th April 2026.

Half board includes breakfast and a 2-course dinner.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.5
Based on 4326 reviews
Cleanliness: 7.14
Service: 8.11
Location: 8.65
Room Quality: 6.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 6.64
Overall Experience: 7.61
K
kathryn • solo_traveller • gb
7
Pros:

The staff are great it's amazing place but stayed in room 402 could not get to sleep for the party that was going on will stop again but in a area not near were a party going on as couldn't sleep did complain but not much done as no manager on the staff member tried her best

Cons:

Noise

2026-05-23 • via Nuitee
K
Katalin • family_with_children • gb
8
2026-05-23 • via Nuitee
M
Megan • couple • gb
10
2026-05-22 • via Nuitee
G
Gavin • couple • gb
8
Rooms need updating
Pros:

Good location for Ecclesall Road and a pleasant walk into town.

Cons:

The rooms are a bit tired. No usb ports, which is inexcusable in this day and age.

2026-05-20 • via Nuitee
M
madison • family_with_children • gb
5
2026-05-19 • via Nuitee
M
Marion • extended_group • gb
9
Was all we had hoped for restaurant room excellent breakfast great and choice but evening meals very limited and consist
Pros:

Beautiful grounds peaceful and quiet restful.

Cons:

Nothing really all good staff excellent and caring

2026-05-19 • via Nuitee
K
Kerry • family_with_children • gb
4
Very dissapointed as it was a Birthday treat.
Pros:

Beautiful hotel and grounds.

Cons:

Screaming children keeping us awake running along the landing through the night. We skiped breakfast as the food looked like it had been sat there some time and didn’t look appealing at all.

2026-05-19 • via Nuitee
C
Cathy • couple • gb
8
Great hotel, wonderful staff.
Pros:

Staff were excellent. They were all friendly and helpful. We can't praise enough.

Cons:

In room 2025 the internet was poor and connection kept dropping out.
We could not stream on the TV so could only watch terrestrial channels.

2026-05-19 • via Nuitee
S
Szabolcs • solo_traveller • gb
10
2026-05-19 • via Nuitee
H
Hayley • couple • gb
4
I wanted the room stated, what we got wasn’t as the picture showed, then told our room was being refurbished the day aft
Pros:

The old Hall, which unfortunately isn’t really part of the hotel

Cons:

It was a bit dirty and needs some upgrading, our room looked nothing like advertised, very disappointed with that.

2026-05-18 • via Nuitee
L
Lawson • solo_traveller • gb
9
2026-05-18 • via Nuitee
H
Hamid • solo_traveller • gb
10
2026-05-18 • via Nuitee
C
Charna • couple • gb
1
Disgusting wouldn’t come back
Pros:

Nice garden

Cons:

Room was old and tatty with a broken toilet upgraded rooms and the upgraded room smelt like sewage and damp

2026-05-18 • via Nuitee
B
Brenda • solo_traveller • gb
9
2026-05-18 • via Nuitee
T
Tony • solo_traveller • gb
8
2026-05-17 • via Nuitee
A
Andrew • couple • gb
10
Thoroughly enjoyed and will return
Pros:

Perfect location, great staff, very clean

Cons:

Nothing

2026-05-17 • via Nuitee
C
Christopher • solo_traveller • gb
10
Excellent value for money
Pros:

Very polite and helpful staff.
The room was very spacious and comfortable with all the essentials eg tea/coffee, safe, smart TV. Bed was very comfortable and the shower was excellent.

Cons:

The decor was slightly dated but still an acceptable standard for the price of the accomodation

2026-05-17 • via Nuitee
D
Dukeson • solo_traveller • gb
8
2026-05-17 • via Nuitee
K
Katie • solo_traveller • gb
8
2026-05-17 • via Nuitee
E
Emma • solo_traveller • gb
4
Would not stay again
Pros:

Staff were generally helpful
Bed linen and towels were clean

Cons:

Awful smell of drains in the bathroom (once the overwhelming smell of bleach had disappeared)
Room was tired and in generally poor condition
No radiators, only a plug in heater which I didn't feel was safe with small children
Only two useable plug sockets above a table (all other sockets were for round pins)
Pillows were very flat
Complimentary upgrade resulted in one bed being an extremely thin, springy mattress on a sofa bed (had to request a second duvet to lie on) rather than a second double bed which was originally booked.
Not worth £188 paid

2026-05-17 • via Nuitee