Mercure Sheffield Kenwood Hall & Spa

Hotels
Mercure
7.5 (4290 reviews)
Kenwood Road , Sheffield , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Spa included in the price
Dog-friendly and nice grounds
Cons:
Room quality needs upgrade
Issues with food temperature and quality

Categories

Cleanliness
7.14
Some reviews mention issues with cleanliness, notably the damp smell and tired room quality.
Service
8.11
General sentiment is positive regarding staff and service provided, particularly in the bar and restaurant.
Location
8.65
Many reviews highlight the convenient location for business and leisure, with access to parks and other attractions.
Room Quality
6.1
Several comments indicate that the rooms are dated and in need of refurbishment, affecting overall comfort.
Amenities
7.63
Facilities like the bar area and grounds were appreciated, though the pool was noted as busy.
Value for Money
8.09
Guests felt that the price was fair for the amenities offered, despite some food quality issues.
Food and Beverage
6.64
Food received mixed reviews, with some cold dishes noted, which impacted overall satisfaction.
Overall Experience
7.61
Overall satisfaction appears balanced by positives and negatives, aligning with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:46

Property Description

Tranquil Oasis in Sheffield
Nestled in 12 acres of picturesque grounds, Kenwood Hall offers a peaceful retreat just a stone's throw away from Sheffield city centre.

Leisure and Luxury Combined
Enjoy complimentary on-site parking and indulge in the hotel's leisure club, featuring an array of amenities such as an indoor pool, sauna, steam room, spa bath, and gym for a truly relaxing stay.

Elegant Accommodations and Event Spaces
Experience the charm of spacious rooms with classical décor, some boasting serene lake and garden views. With 12 Victorian-style meeting rooms, Kenwood Hall is the ideal venue for your next event.

Ready to escape to tranquility? Book your stay at Kenwood Hall now.

Important information:

Please be aware our spa facilities including the lower gym, pool, sauna, steam room and jacuzzi will be out of order from Sunday 19th April to Friday 24th April 2026.

Half board includes breakfast and a 2-course dinner.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.5
Based on 4290 reviews
Cleanliness: 7.14
Service: 8.11
Location: 8.65
Room Quality: 6.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 6.64
Overall Experience: 7.61
K
Karen solo_traveller gb
10
2026-04-25 via Nuitee
C
Christina couple gr
5
Pros:

Nice and close to the city .

Cons:

The hotel itself was fine, but the people staying there were quite strange. Also, the bar staff were rude.

2026-04-25 via Nuitee
C
Cristiana couple ca
7
It was comfortable enough and perfect for our purposes, but the spa was disappointing.
Pros:

It’s in probably the best location in the city, walking distance to center

Cons:

The spa facilities were overcrowded, the showers were out of order, no one could shower either before or after sauna or pool.

2026-04-25 via Nuitee
E
Ellie couple gb
10
Pros:

Lovely staff

2026-04-25 via Nuitee
N
Nayyar couple gb
3
2026-04-24 via Nuitee
J
Jennifer solo_traveller gb
9
Pros:

Excellent hotel in beautiful surroundings.
Staff very friendly and efficient. Very good selection of food at breakfast.

Cons:

Restaurant menu a bit restrictive.

2026-04-24 via Nuitee
M
Michael couple gb
10
Very nice stay, Lisa on the reception was fantastic and helpful
Pros:

Clean and friendly , great value for money

2026-04-24 via Nuitee
T
tony couple gb
7
2026-04-23 via Nuitee
J
Jerome solo_traveller gb
8
Pros:

Lovely site, beautiful building in an attractive area of Sheffield. Very helpful and friendly staff. Limited menu in restaurant but very good quality of food well cooked, presented and served. Very nice cooked breakfast.

Cons:

Poor selection of beers and whisky in the bar, with two beer taps dry. No malt/premium whisky.

2026-04-23 via Nuitee
S
Steven solo_traveller gb
2
2026-04-23 via Nuitee
K
Kara couple au
8
2026-04-23 via Nuitee
R
Roger couple gb
1
Dreadful. You would be better off staying home
Pros:

Nothing.

Cons:

Tired scruffy red carpet as a permanent fixture on arrival was literally a warning flag of the state of affairs that followed.
We paid for a larger suite. This was at the furthest point away from the reception Dow a dreary long corridor that had seen better days decoration wise 30’plus years ago!
The room itself on opening the door smelled musky, which by the evening turned into a sewage smell. This was emanating from the bathroom so the door was kept firmly closed plus having to keep the sliding door open to the outside. The bathroom had NO towel radiator, a first for me at any place(!) so how they can the standard save our environment and hand your towel on the radiator is beyond me. The toilet was place so low as to suitable for a child only. See photos The house cleaner note had her name on it asking for mention so they can get a bonus. Well I’ll name and shame her, as the mold and grime on the shower (see photos) was horrible. The extraction fan had also been neglected.
In the bedroom, the TV had wires hanging everywhere and the wifi was non existent. No excuse in this day and age. The fridge was completely iced over and so ineffective. No eye to detail from the cleaner. Ceiling had cracks with paint coming away just above the bed.
Breakfast was the usual mix expected of a buffet with overcooked sausages, broiled bacon and tasteless scrambled eggs. The fried eggs, cooked en masse were rubbery and hard.
Cheapest jam and butter for the toast.
Overall, the above coupled with ignorant ill
Mannered guests shouting at the tops of their voices in the corridor and banging very loudly on bedroom doors made for one of the worst stays we have had a hotel. Dreadful.

2026-04-22 via Nuitee
N
nicole couple gb
7
Pros:

Staff amazing

Cons:

We were upgraded to a privilege room if I had booked this I would of been really disappointed as very tried needs updating but very clean .

2026-04-21 via Nuitee
C
Colin family_with_children gb
9
This was a return to the hotel where we were married to celebrate our 55 anniversary. We had family
Pros:

The general atmosphere at the hotel is relaxed and friendly. The grounds are extensive and in good weather are very pleasant for sitting and relaxing.

Cons:

I personally do not like dogs when enjoying a holiday and inevitably they get amongst your feet and mess up the place.
Being weekend there were other parties and one with particularly noisy DJ.

2026-04-21 via Nuitee
E
Elizabeth couple gb
8
2026-04-21 via Nuitee
S
Stewart family_with_children gb
10
2026-04-20 via Nuitee
J
Jack couple gb
6
Great location, communication should be better
Pros:

Great location, good sized rooms, parking

Cons:

No access to the spa facilities without notice

Wedding on until late without any notice

2026-04-20 via Nuitee
D
David family_with_children gb
1
Terrible
Pros:

Nice grounds

Cons:

Function room let out to anyone that took over the whole hotel. Not a second thought to the paying guest that were using the hotel. Very poor.

2026-04-20 via Nuitee
A
Alla solo_traveller gb
10
2026-04-20 via Nuitee
C
Catherine extended_group gb
8
2026-04-20 via Nuitee