Mercure Sheffield Kenwood Hall & Spa

Hotels
Mercure
7.5 (4066 reviews)
Kenwood Road , Sheffield , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spa included in the price
Dog-friendly and nice grounds
Cons:
Room quality needs upgrade
Issues with food temperature and quality

Categories

Cleanliness
7.14
Some reviews mention issues with cleanliness, notably the damp smell and tired room quality.
Service
8.11
General sentiment is positive regarding staff and service provided, particularly in the bar and restaurant.
Location
8.65
Many reviews highlight the convenient location for business and leisure, with access to parks and other attractions.
Room Quality
6.1
Several comments indicate that the rooms are dated and in need of refurbishment, affecting overall comfort.
Amenities
7.63
Facilities like the bar area and grounds were appreciated, though the pool was noted as busy.
Value for Money
8.09
Guests felt that the price was fair for the amenities offered, despite some food quality issues.
Food and Beverage
6.64
Food received mixed reviews, with some cold dishes noted, which impacted overall satisfaction.
Overall Experience
7.61
Overall satisfaction appears balanced by positives and negatives, aligning with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:46

Property Description

Tranquil Oasis in Sheffield
Nestled in 12 acres of picturesque grounds, Kenwood Hall offers a peaceful retreat just a stone's throw away from Sheffield city centre.

Leisure and Luxury Combined
Enjoy complimentary on-site parking and indulge in the hotel's leisure club, featuring an array of amenities such as an indoor pool, sauna, steam room, spa bath, and gym for a truly relaxing stay.

Elegant Accommodations and Event Spaces
Experience the charm of spacious rooms with classical décor, some boasting serene lake and garden views. With 12 Victorian-style meeting rooms, Kenwood Hall is the ideal venue for your next event.

Ready to escape to tranquility? Book your stay at Kenwood Hall now.

Important information:

Half board includes breakfast and a 2-course dinner.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.5
Based on 4066 reviews
Cleanliness: 7.14
Service: 8.11
Location: 8.65
Room Quality: 6.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 6.64
Overall Experience: 7.61
J
Jane solo_traveller gb
10
Great
Pros:

Quiet and comfortable

Cons:

Nothing

2026-03-07 via Nuitee
P
Paul couple gb
7
2026-03-07 via Nuitee
I
Iheme couple gb
7
2026-03-07 via Nuitee
M
Maria family_with_children gb
10
Pros:

The staff and the facilities

2026-03-06 via Nuitee
M
mark family_with_children gb
7
2026-03-06 via Nuitee
J
Julia solo_traveller gb
10
Beautiful comfy bed and very large room .
Pros:

Wonderful and very welcoming receptionist .

Cons:

Nothing

2026-03-05 via Nuitee
A
Andrew couple gb
1
2026-03-05 via Nuitee
A
Andrew couple gb
10
2026-03-04 via Nuitee
L
Linda family_with_children gb
8
Pros:

Hotel and location great comfortable stay excellent staff super helpful thank you

2026-03-04 via Nuitee
D
Des couple gb
7
I was questioned if I had settled my bill by a member of staff who had been my server!
Pros:

Breakfast was lovely.

Cons:

Have some one available to greet you when you arrive for breakfast.

2026-03-03 via Nuitee
B
Bradnick couple gb
9
2026-03-02 via Nuitee
J
Jodie solo_traveller gb
10
2026-03-02 via Nuitee
G
Gaynor extended_group gb
7
A little disappointed with my stay but the venue itself is lovely just needs a few checks & repairs.
Pros:

Lovely grounds, very picturesque, ideal location for events.

Cons:

We only stayed for one night as we was attending a wedding the following morning, unfortunately I had no sleep as the room was far too hot & the heating could not be adjusted. Sound could be heard from the room above. My daughters also had rooms with the same issue. The seal on the hose on the shower in our room was broken so was difficult to use. Other than sound proofing the other issues could be sorted.

2026-03-02 via Nuitee
S
SAMANTHA family_with_children es
8
Nice and budget friendly
Pros:

The property is lovely and the gardens and lake picturesque .

Cons:

The rooms feel dated but only to be expected for the price. It would be nice to know if there are better quality rooms available.

2026-03-02 via Nuitee
C
Conall solo_traveller gb
5
2026-03-02 via Nuitee
S
SAMANTHA extended_group es
7
Basic price/ Basic room. Stunning grounds.
Pros:

Beautiful location with lovely views and stunning garden and lake walk.

Cons:

The rooms vary greatly and are in dire need of an upgrade. This is reflected in the price range as it is very economical.

2026-03-01 via Nuitee
H
hatchback couple gb
7
2026-03-01 via Nuitee
S
SAMANTHA solo_traveller es
8
2026-03-01 via Nuitee
M
Melisa couple gb
10
2026-02-28 via Nuitee
N
Natalie family_with_children gb
4
Pros:

The grounds and the location.
Larger room than booked provided.

Cons:

It is not a spa, its a gym with a small pool and sauna area. Nowhere to relax, poor, old plastic loungers approx 7. It shoulsnt be advertised as a spa.

It is not clean, towels jn our room were stained and had to be request to be changed.

Staff were not overly friendly (excluding spa staff)

Massage wasnt great

2026-02-28 via Nuitee