Mercure Sheffield Kenwood Hall & Spa

Hotels
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Mercure
7.5 (4186 reviews)
Kenwood Road , Sheffield , gb

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spa included in the price
Dog-friendly and nice grounds
Cons:
Room quality needs upgrade
Issues with food temperature and quality

Categories

Cleanliness
7.14
Some reviews mention issues with cleanliness, notably the damp smell and tired room quality.
Service
8.11
General sentiment is positive regarding staff and service provided, particularly in the bar and restaurant.
Location
8.65
Many reviews highlight the convenient location for business and leisure, with access to parks and other attractions.
Room Quality
6.1
Several comments indicate that the rooms are dated and in need of refurbishment, affecting overall comfort.
Amenities
7.63
Facilities like the bar area and grounds were appreciated, though the pool was noted as busy.
Value for Money
8.09
Guests felt that the price was fair for the amenities offered, despite some food quality issues.
Food and Beverage
6.64
Food received mixed reviews, with some cold dishes noted, which impacted overall satisfaction.
Overall Experience
7.61
Overall satisfaction appears balanced by positives and negatives, aligning with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:46

Property Description

Tranquil Oasis in Sheffield
Nestled in 12 acres of picturesque grounds, Kenwood Hall offers a peaceful retreat just a stone's throw away from Sheffield city centre.

Leisure and Luxury Combined
Enjoy complimentary on-site parking and indulge in the hotel's leisure club, featuring an array of amenities such as an indoor pool, sauna, steam room, spa bath, and gym for a truly relaxing stay.

Elegant Accommodations and Event Spaces
Experience the charm of spacious rooms with classical décor, some boasting serene lake and garden views. With 12 Victorian-style meeting rooms, Kenwood Hall is the ideal venue for your next event.

Ready to escape to tranquility? Book your stay at Kenwood Hall now.

Important information:

Please be aware our spa facilities including the lower gym, pool, sauna, steam room and jacuzzi will be out of order from Sunday 19th April to Friday 24th April 2026.

Half board includes breakfast and a 2-course dinner.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.5
Based on 4186 reviews
Cleanliness: 7.14
Service: 8.11
Location: 8.65
Room Quality: 6.1
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 6.64
Overall Experience: 7.61
W
Webb • couple • gb
8
2026-04-04 • via Nuitee
S
Sarah • couple • gb
6
We paid a very good rate for a 2 night stay so what we experienced was to be expected.
Pros:

Location was perfect for us, bed comfortable, excellent value for money.

Cons:

On checking in we were told we had been upgraded which included soft drinks - which was in fact just 2 cans of Pepsi - I don’t think people would be happy if they paid for this upgrade.
The gym was very tired and outdated but we were still able to have a workout.
On our final night, the hotel was hosting a bridal shower. We couldn’t hear this from our room, however the 11pm fireworks woke us with a start. Feel we should have been notified that this was going to happen.

2026-04-04 • via Nuitee
G
Glyn • couple • gb
10
Superb value for money.
Pros:

Location was great. Spa was great.

Cons:

Everything was great

2026-04-04 • via Nuitee
O
Omotola • couple • gb
8
2026-04-04 • via Nuitee
W
warren • solo_traveller • gb
10
Pros:

Would definitely stay here again really nice rooms great location very relaxing

2026-04-03 • via Nuitee
E
Emma • extended_group • gb
9
Cheap, friendly and great location
Pros:

Staff were friendly and helpful, room was clean and beds were comfy

Cons:

There was no fridge in the room

2026-04-03 • via Nuitee
Z
Zachariah • couple • gb
10
2026-04-02 • via Nuitee
S
Susan • family_with_children • gb
7
A relaxing break in a lovely location , but very disappointing spa experience.
Pros:

We had a large room for 4 adults with a lovely view of the lake. It was very peaceful and relaxing.

Cons:

We chose this Spa hotel for a much needed spa break.
The stairlift to the spa was not working and the lift had apparently not worked for over 10 years.
My daughter cannot manage stairs. The young man on the spa reception was very apologetic and helped her to walk through the hotel and restaurant and through 2 sets of fire doors to the spa. Although this meant she could use the spa facilities it was very embarrassing and a long difficult walk. We did not use the spa on the second day because it was again the only way to get her there .
The jacuzzi was also out of action during our stay.

2026-04-02 • via Nuitee
C
Carla • family_with_children • gb
10
Fab stay, very friendly and welcoming
Pros:

Lovely hotel with extra facilities if required. Very friendly and welcoming. Food was great.
Rroom was bright, roomy and airy.
Overall, a great stay. Definitely would stay again!

Cons:

Nothing stands out, the only thing I would mention is there was only 2 disabled spaces but there was a drop off zone outside tge front door. Eaay access with slope if needed and automatic door.

2026-04-02 • via Nuitee
L
Louise • couple • gb
8
A lovely treat
Pros:

Lovely location and very clean

Cons:

Some maintenance needed in the spa (jacuzzi and shower) and our bathroom (shower screen didn’t close properly so it leaked onto floor) but certainly didn’t spoil our trip

2026-04-02 • via Nuitee
M
Mark • family_with_children • gb
8
Quiet but showing its age
Pros:

Very friendly staff. Large rooms and very quiet. Lovely surroundings.

Cons:

We had two issues with our room: the door wouldn't double lock and one of the bedside lamps didn't work. We reported these to Reception on our first morning but neither were fixed by the time we left 2 days later.
The furniture is showing its age and could do with updating.

2026-04-02 • via Nuitee
M
Mary • couple • gb
8
Lovely spot to stay in
Pros:

Its location, leisure centre, grounds

Cons:

Just would have liked biscuits in tbe room

2026-04-02 • via Nuitee
M
Michele • solo_traveller • gb
8
2026-03-31 • via Nuitee
S
Siabahn Chevy • family_with_children • gb
8
2026-03-31 • via Nuitee
K
Kevin • family_with_children • gb
10
Pros:

Really friendly helpfull Staff Good Food Good Communication Nice Room Clean Warm Lovely place 😊

2026-03-31 • via Nuitee
M
Morris • family_with_children • gb
10
Helpful, clean, relaxing, perfect 👌
Pros:

Everything was perfect. My kids and I travel with our dog in a campervan generally, so this was super posh for them. View from the room, the facilities, the staff. They even brought me down a croissant early to my room when I told them I was disabled and needed a little something to line my tummy before taking my medication. Extremely dog friendly too. Will definitely come back!

Cons:

I can't think of anything 10/10!

2026-03-31 • via Nuitee
L
Lesley • family_with_children • gb
10
HAPPY
Pros:

Staff very friendly, polite & helpful.Room AMAZING, spectacular view.

Cons:

Cold buffet section at breakfast bit sparse ! Everything else was good.
Parking space difficult to find when returned late evening.

2026-03-30 • via Nuitee
N
Nicholas • couple • gb
2
Came to visit my daughter - should have stayed in her University flat which was cleaner.
Pros:

The staff were lovely, and so apologetic about the terrible state of repair, cleanliness and condition of what was once, probably, quite a nice hotel.

Cons:

£174 for one night in what was nothing more than a hostel. Ripped carpets, peeling wall paper, damp walls, stained furniture. Our bath was rusty, so someone had tried painting it with gloss paint, which had then just peeled. We complained, and got moved to a “luxury room” which was actually just as bad. Having seen the state of the pool and changing areas we didn’t stay for the breakfast we had paid for as we had zero confidence about any sort of hygiene. Avoid this place….. how this claims 4* is beyond me. I wish I could upload more than four photos - you are missing out on seeing the peeling wallpaper, the damp walls and the pool changing rooms.

2026-03-30 • via Nuitee
N
Nick • couple • gb
9
A beautiful location not far from the centre of Sheffield
Pros:

A larger room than expected.

2026-03-30 • via Nuitee
S
Samantha • couple • gb
3
Would not stay again
Pros:

The reception staff were efficient

Cons:

Evening meal - under cooked chicken/over cooked steak
Room was dated

2026-03-30 • via Nuitee