Comfort Suites Idaho Falls

Hotels
Comfort Suites
8.1 (1013 reviews)
475 River Parkway , Idaho Falls , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Inconsistent breakfast quality

Categories

Cleanliness
7.43
Some issues mentioned with unclean toilet and lingering odors.
Service
8.4
Staff were friendly and helpful, making check-in and check-out easy.
Location
8.94
Location praised multiple times, especially the view and nearby attractions.
Room Quality
7.89
Rooms were large and comfortable but had some issues, like smoke odors in some instances.
Amenities
7.92
Good basic amenities mentioned, but a pool was wished for.
Value for Money
8.38
Considered good value, particularly for the location and amenities.
Food and Beverage
7.43
Breakfast quality noted as inconsistent, with some items being cold.
Overall Experience
8.4
Overall positive experience, despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:58

Property Description

Modern Amenities and Comfortable Stay
Comfort Suites Idaho Falls offers air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even boast city views and balconies for a touch of luxury.

Convenient Facilities for Guests
With a fitness centre, shared lounge, and helpful reception staff, guests can enjoy a seamless stay. The hotel also provides free private parking and information to explore the area easily.

Family-Friendly Accommodation
Ideal for families, Comfort Suites Idaho Falls features spacious family rooms, ensuring everyone has a comfortable and enjoyable visit.

Book your stay at Comfort Suites Idaho Falls for a relaxing and convenient hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IDA

Location

Guest Reviews

8.1
Based on 1013 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.94
Room Quality: 7.89
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.4
J
Jordan solo_traveller us
5
I would stay again but only for one night.
Pros:

Seems like an old build but it was okay.

Cons:

My room had a lot of dirty spots and the blinds look like they caught on fire before. There was also hair in the tub.

2026-09-05 via Nuitee
D
Danielle solo_traveller us
7
Pros:

We liked a lot of things. Spacious rooms, balcony and staff.

Cons:

There were some stains on the sheets, garbage can was nasty, water pressure was low and pillows were small and limp.

2026-09-05 via Nuitee
L
Lorraine couple us
9
2026-09-03 via Nuitee
M
Mariel couple us
8
2026-09-03 via Nuitee
M
Melissa extended_group us
9
2026-09-02 via Nuitee
J
Joseph couple us
7
Pros:

Excellent location, easy walk to the river falls and downtown. Rooms are recently renovated and tastefully decorated.

Cons:

Exterior is looking a bit tired

2026-09-01 via Nuitee
N
Niday couple us
8
2026-08-31 via Nuitee
J
Jessica couple us
5
Nice location, decent hotel. Not fancy
Pros:

Good location nice view. Large room

Cons:

Old building that was recently “renovated” inside. Bathrooms still look very old just have newer paint. Bathroom floor, mirror, bathtub and toilet were dirty.

2026-08-31 via Nuitee
M
Marc solo_traveller fr
9
2026-08-30 via Nuitee
I
Ihor family_with_children us
10
2026-08-29 via Nuitee
B
Brent solo_traveller us
7
2026-08-28 via Nuitee
D
David couple ca
2
The room was filthy. The price was high for the quality of accommodation. I will not be staying there again.
Pros:

The location was good.

Cons:

The room was filthy. I will not be staying here again.

2026-08-28 via Nuitee
M
Monica solo_traveller us
10
Great place
Pros:

Great breakfast..big rooms..Great view of the falls

2026-08-27 via Nuitee
C
Chad solo_traveller us
8
Pros:

Staff was very accommodating and room was clean.

Cons:

Had to use cash for washer and dryer.

2026-08-27 via Nuitee
K
kathy couple us
8
Good but has real potential to be better
Pros:

Location/ river view room. Clean and comfortable

Cons:

A bit run down. And upon checking in our door was slightly ajar so had to be really careful when leaving room.

2026-08-26 via Nuitee
N
Nicole solo_traveller us
10
2026-08-25 via Nuitee
G
gail extended_group us
1
Hotel old dirty with urine stained sheets so we canceled our reservation.
Pros:

The view of the Falls.

Cons:

Pictures on Booking.com and their website are extremely deceiving. It is an old rundown building that is dingy. The pool they said they had was not on site. You had to walk through a parking lot to another hotel to use that pool. I have pictures upon pictures of pee on the bedsheets, cobwebs, and spiders in the room mold on the bathtub the balcony there was so many cobwebs and spiders and bugs that you couldn’t even be out there. The elevators shook when using them. And the staff was incredibly rude when I came down to tell them about it. I canceled my whole reservation and we left immediately.

2026-08-23 via Nuitee
F
Frederick family_with_children us
1
2026-08-23 via Nuitee
J
Joe solo_traveller us
5
Good except for the bathroom and breakfast was cold eggs and sausage no juice in dispenser
Pros:

The main room was nice with good layout

Cons:

Bathroom also didn’t face the river as advertised

2026-08-22 via Nuitee
M
Martinez family_with_children us
8
2026-08-22 via Nuitee