Delta Hotels by Marriott Waltham Abbey

Hotels
Delta
8 (1649 reviews)
Old Shire Lane , Waltham Abbey , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good facilities
Clean areas
Great breakfast
Cons:
Poor room maintenance
High pricing
Tired rooms

Categories

Cleanliness
7.64
Cleanliness was noted as being below expectations in some reviews, with issues reported regarding room tidiness.
Service
9.11
Staff received consistent praise for their friendliness and helpfulness across multiple reviews.
Location
8.15
The location was convenient for access but some issues reported regarding its suitability for visiting central London.
Room Quality
7.1
Rooms described as tired and not meeting the expected quality for the hotel's branding.
Amenities
8.63
Amenities were generally well-received, with good facilities and breakfast options highlighted.
Value for Money
7.09
Value for money was criticized due to high prices for the services provided.
Food and Beverage
8.14
Breakfast was described as good, but some meals were seen as lacking value for price.
Overall Experience
8.11
Overall experiences were positive but mixed due to service delays and pricing concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:18

Property Description

Convenient Location
The Delta Hotels by Marriott Waltham Abbey is strategically located just a short drive away from Stansted Airport and Central London, making it an ideal choice for both leisure and business travelers.

Modern Amenities
Enjoy the convenience of free WiFi in public areas, en suite rooms with satellite TV, high-speed internet, and a choice of dining options at the hotel's restaurant, Cast Iron Grill, or the Brew Bar Lounge.

Business-Friendly
With 14 meeting rooms accommodating up to 300 people, this hotel caters perfectly to business clientele seeking a professional and well-equipped venue for their events.

Ready to experience comfort and convenience at The Delta Hotels by Marriott Waltham Abbey? Book your stay now!

Important information:

Please note, when breakfast is included in the rate, it is free for 2 adults only. A child under 12 has free breakfast when 2 adult breakfasts are included in the rate. Extra breakfast charges apply for children aged 13 or over. Extra breakfast charge applies for a third adult in the room.

An anti-allergy deep cleaning fee of 30 GBP for one dog and 50 GBP for two dogs will apply. For stays longer than 7 days, an additional weekly fee of 50 GBP applies. Maximum of two dogs per room applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 4 per day.

Location

Guest Reviews

8
Based on 1649 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.15
Room Quality: 7.1
Amenities: 8.63
Value for Money: 7.09
Food and Beverage: 8.14
Overall Experience: 8.11
J
Jack solo_traveller gb
4
2026-07-04 via Nuitee
N
Nicholas solo_traveller gb
9
Pros:

Gym
Free coffee tea biscuits
Bar
Restaurant
Tv
Free parking for hotel guests

Cons:

A cheese and ham toastie was £15 !!
The breakfast was luke warm
Could not cast tv screen to phone

2026-07-03 via Nuitee
L
Linda couple gb
4
No lift and can’t walk very far asked for a room close to main entrance but was miles away down to very long passagersv
Pros:

Breakfast was not to bad but staff handling food with their bare hands more so bread

Cons:

No much seating area in and outside and rooms not getting cleaned early very late afternoon like 5pm

2026-07-02 via Nuitee
R
Ron couple gb
7
It seved a purpose
Pros:

Very basic hotel

Cons:

Soul less

2026-07-02 via Nuitee
E
Edna solo_traveller gb
7
It was not a pleasant stay had to leave due to discomfort.
Cons:

The air-conditioning was hot, it malfunctioned . And was just advised to use a fan and that the maintenance department was unavailable.

2026-06-30 via Nuitee
S
Sarah couple gb
8
Pros:

Breakfast was as expected. Plenty of choice friendly staff

Cons:

The lift was not which was not very helpful

2026-06-29 via Nuitee
J
Jo family_with_children gb
5
Pros:

Location, Breakfast

Cons:

The aircon was not working well. The room was hot & stuffy.

2026-06-29 via Nuitee
R
Rose solo_traveller gb
8
Lovely family celebration
Pros:

It was lovely and clean bed large and very comfortable
Food hot and tasty. Staff friendly and helpful.

Cons:

Lots of problems with AC in many rooms . We went as large group but I had big fan in my room.

2026-06-29 via Nuitee
M
Mike solo_traveller gb
2
Won’t stay there again
Pros:

Our allocated room - Aircon not working. Had to escalate to senior management to get a room change. Took over 30 mins, reception phone not being answered. Second room - to didn’t work. Waited 20 mins - no maintenance as he had gone home. Manager at the bar helped to fix it. This is a dated hotel that has no lift. Difficult with 2 x 25kg suitcases.

Cons:

See above. Breakfast was good

2026-06-28 via Nuitee
D
Donna solo_traveller gb
10
Welcome break
Pros:

Excellent staff. Customer service exceptional

2026-06-28 via Nuitee
J
Jennifer solo_traveller gb
8
2026-06-27 via Nuitee
N
neil couple gb
9
Place exceptional , but car park not secure
Pros:

Lovely clean friendly and welcoming

Cons:

We had our vehicle broken not in the car park

2026-06-27 via Nuitee
L
Lauren couple gb
8
2026-06-27 via Nuitee
J
Justine solo_traveller gb
7
Lovely hotel needs check in sorting
Pros:

Check in was not good. Receptionist repeatedly questioning if breakfast was included despite me showing her on the app. Room was close to lake so couldn't open the window . Air conditioning wasn't the best either. Breakfast was excellent and so were the staff . Lovely hotel but need to sort reception out. Would recommend due to breakfast and facilities. Shame about check in about a 5 hour journey .

Cons:

Check in

2026-06-26 via Nuitee
S
Sarah family_with_children gb
9
2026-06-25 via Nuitee
A
Aayushi couple in
5
Pros:

The staff were lovely and did their best to help, but unfortunately the hotel seems to have declined compared to our visit two years ago. Back then, everything was well maintained and the overall experience was much better. This time, it felt as though maintenance standards had been reduced.

The air conditioning was particularly disappointing. We had to check three different rooms before finding one with a properly functioning unit. Despite paying for a Superior Double room, we eventually had to settle for a standard Double room. It also took discussions with three different managers before we were offered a complimentary dinner as compensation.

Another disappointment was that the swimming pool is no longer available, which was one of the facilities we had enjoyed during our previous stay.

Overall, while the staff were friendly and helpful, the property appears to have lost the quality, facilities, and attention to detail that made our earlier visit so enjoyable.

Cons:

The staff were lovely and did their best to help, but unfortunately the hotel seems to have declined compared to our visit two years ago. Back then, everything was well maintained and the overall experience was much better. This time, it felt as though maintenance standards had been reduced.

The air conditioning was particularly disappointing. We had to check three different rooms before finding one with a properly functioning unit. Despite paying for a Superior Double room, we eventually had to settle for a standard Double room. It also took discussions with three different managers before we were offered a complimentary dinner as compensation.

Another disappointment was that the swimming pool is no longer available, which was one of the facilities we had enjoyed during our previous stay.

Overall, while the staff were friendly and helpful, the property appears to have lost the quality, facilities, and attention to detail that made our earlier visit so enjoyable.

2026-06-24 via Nuitee
M
Mary family_with_children gb
8
Pros:

Bed cmfy - air con not working - breakfast good

Cons:

air con not working

2026-06-22 via Nuitee
J
James solo_traveller gb
10
Pros:

Nice and clean, rooms are lovely and hotel is great

Cons:

Nothing wrong with the hotel

2026-06-21 via Nuitee
C
CARL couple us
7
Overall satisfied with our short stay.
Cons:

Had an issue with cleanliness of the shower but the staff took care of it immediately. Showerhead would not stay in place on the slide bar.

2026-06-21 via Nuitee
R
robin solo_traveller de
7
2026-06-19 via Nuitee