Delta Hotels by Marriott Waltham Abbey

Hotels
•
Delta
8 (1633 reviews)
Old Shire Lane , Waltham Abbey , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good facilities
Clean areas
Great breakfast
Cons:
Poor room maintenance
High pricing
Tired rooms

Categories

Cleanliness
7.64
Cleanliness was noted as being below expectations in some reviews, with issues reported regarding room tidiness.
Service
9.11
Staff received consistent praise for their friendliness and helpfulness across multiple reviews.
Location
8.15
The location was convenient for access but some issues reported regarding its suitability for visiting central London.
Room Quality
7.1
Rooms described as tired and not meeting the expected quality for the hotel's branding.
Amenities
8.63
Amenities were generally well-received, with good facilities and breakfast options highlighted.
Value for Money
7.09
Value for money was criticized due to high prices for the services provided.
Food and Beverage
8.14
Breakfast was described as good, but some meals were seen as lacking value for price.
Overall Experience
8.11
Overall experiences were positive but mixed due to service delays and pricing concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:18

Property Description

Convenient Location
The Delta Hotels by Marriott Waltham Abbey is strategically located just a short drive away from Stansted Airport and Central London, making it an ideal choice for both leisure and business travelers.

Modern Amenities
Enjoy the convenience of free WiFi in public areas, en suite rooms with satellite TV, high-speed internet, and a choice of dining options at the hotel's restaurant, Cast Iron Grill, or the Brew Bar Lounge.

Business-Friendly
With 14 meeting rooms accommodating up to 300 people, this hotel caters perfectly to business clientele seeking a professional and well-equipped venue for their events.

Ready to experience comfort and convenience at The Delta Hotels by Marriott Waltham Abbey? Book your stay now!

Important information:

Please note, when breakfast is included in the rate, it is free for 2 adults only. A child under 12 has free breakfast when 2 adult breakfasts are included in the rate. Extra breakfast charges apply for children aged 13 or over. Extra breakfast charge applies for a third adult in the room.

An anti-allergy deep cleaning fee of 30 GBP for one dog and 50 GBP for two dogs will apply. For stays longer than 7 days, an additional weekly fee of 50 GBP applies. Maximum of two dogs per room applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 4 per day.

Location

Guest Reviews

8
Based on 1633 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.15
Room Quality: 7.1
Amenities: 8.63
Value for Money: 7.09
Food and Beverage: 8.14
Overall Experience: 8.11
I
Ibrahim • solo_traveller • sa
5
2026-06-13 • via Nuitee
G
Gillian • couple • gb
8
Clean, polite, will come again.
Pros:

Check in. Breakfast, quiet room

Cons:

Inside the bathroom a rubber bath mat would have been safer.

2026-06-11 • via Nuitee
H
Hellen • couple • gb
10
2026-06-11 • via Nuitee
W
Wendy • solo_traveller • gb
10
Great experience!
Pros:

The hotel was lovely & only a ten minute drive into the centre of Waltham Abbey. Check in easy, staff were professional & friendly.
The room was very clean, bed, bedding & pillows crisp & very comfy.
The breakfast area was spacious, with a large selection of food/drinks choices etc; again the staff were exceptional & attentive to all our needs.
Ample parking & free!

Cons:

Couldn't really fault anything.

2026-06-08 • via Nuitee
N
Nazeena • solo_traveller • gb
10
Pros:

The staff were very friendly and helpful. There was ample parking. We asked for a slightly later check out and they were happy to help.

Would definitely come back here again

Cons:

The lighting in the room could have been better

2026-06-07 • via Nuitee
A
Andy • couple • gb
10
2026-06-05 • via Nuitee
S
SaleDellaTerra • couple • gb
8
Pros:

The breakfast was of good quality and served hot where applicable

Cons:

Insufficient in-room refreshments

2026-06-04 • via Nuitee
E
Evans • solo_traveller • au
9
Pros:

Friendly staff

Cons:

None

2026-06-04 • via Nuitee
C
Chris • couple • gb
9
Pros:

Nice rooms and food

Cons:

Non

2026-06-04 • via Nuitee
A
Al- Rashid • couple • gb
10
Definitely will recommend it
Pros:

Clean great staff .

Cons:

Can’t fault it in anyway

2026-06-03 • via Nuitee
A
Anita • couple • gb
4
Would not go back
Pros:

Staff not very helpful no aircon

Cons:

Not the best

2026-06-03 • via Nuitee
J
Jaison • solo_traveller • gb
7
Would recommend
Pros:

Room size, staff were friendly and helpful.

Cons:

Aircon wasn't working in the room. Staff kindly offered to move me to another room, but I was already settled in and only there for one night, so did not pursue. If you're checking in on a hot day, check the Aircon is working in the room before settling down/unpacking.

2026-06-02 • via Nuitee
A
Alex • solo_traveller • gb
8
2026-06-02 • via Nuitee
S
Steven • couple • au
8
A good facility if they can sort out the air con. I know it’s England but lately Dngland is hot in late Spring and Summ
Pros:

Good food available and good facilities

Cons:

The air con for the hotel units was not working. I had a room change but it was only marginally better

2026-06-01 • via Nuitee
W
winston • couple • gb
9
Apart from the parking issue it was really nice, the unnecessary parking violation spoiled the stay
Pros:

The room and the staff were really good nice breakfast and dinner

Cons:

We parked our car in the hotel car park and registered this at the front desk, we then received a parking violation and had to chase the hotel to get this removed

2026-06-01 • via Nuitee
D
Dan • couple • gb
1
Dont stay if you have any visual conditions
Pros:

We left the hotel after staff incorrectly assumed that I was intoxicated. I have diagnosed ADHD and Tourette’s syndrome, which can cause tics and behaviours that may be misunderstood by those unfamiliar with these conditions.

My partner and I caused no disturbance whatsoever. We sat quietly on our own, interacted with no other guests, and did not create any issues during our stay. Despite this, I felt unfairly judged and discriminated against by members of staff. I have never experienced treatment like this before.

As a result of how uncomfortable and unwelcome we were made to feel, we decided to leave and requested a refund. We were instructed to return the following day regarding this matter. However, upon doing so, we discovered that staff had already checked us out of the hotel at approximately 5:30 a.m. without our knowledge or consent. Consequently, our room was no longer available to us.

What makes this situation even more concerning is that I was still charged for the full two-night stay despite being checked out early by the hotel. Furthermore, it appears that the room was not serviced or prepared for our continued use, despite the charges remaining in place.

I believe the assumptions made about my disability-related symptoms were inappropriate and led directly to unfair treatment. I am extremely disappointed by the lack of understanding, professionalism, and consideration shown throughout this experience.

Cons:

We left the hotel after staff incorrectly assumed that I was intoxicated. I have diagnosed ADHD and Tourette’s syndrome, which can cause tics and behaviours that may be misunderstood by those unfamiliar with these conditions.

My partner and I caused no disturbance whatsoever. We sat quietly on our own, interacted with no other guests, and did not create any issues during our stay. Despite this, I felt unfairly judged and discriminated against by members of staff. I have never experienced treatment like this before.

As a result of how uncomfortable and unwelcome we were made to feel, we decided to leave and requested a refund. We were instructed to return the following day regarding this matter. However, upon doing so, we discovered that staff had already checked us out of the hotel at approximately 5:30 a.m. without our knowledge or consent. Consequently, our room was no longer available to us.

What makes this situation even more concerning is that I was still charged for the full two-night stay despite being checked out early by the hotel. Furthermore, it appears that the room was not serviced or prepared for our continued use, despite the charges remaining in place.

I believe the assumptions made about my disability-related symptoms were inappropriate and led directly to unfair treatment. I am extremely disappointed by the lack of understanding, professionalism, and consideration shown throughout this experience.

2026-05-31 • via Nuitee
M
Matthew • couple • gb
10
Pros:

Staff were excellent

2026-05-30 • via Nuitee
M
Moses • solo_traveller • gb
8
Media network issues could be better.
Cons:

TV not working, can't access youtube.

2026-05-29 • via Nuitee
K
Kieran • solo_traveller • ie
8
2026-05-29 • via Nuitee
J
julie • family_with_children • gb
9
stayed the night with my grandson the room was lovely. Very clean. Breakfast was very nice staff very
Pros:

It was great location very clean the bed was comfortable

Cons:

But it was very clean presentation was very nice very welcoming

2026-05-25 • via Nuitee