ibis London Docklands Canary Wharf

Hotels
ibis
7.8 (4951 reviews)
1 Baffin Way , London , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Poor cleanliness
Inconsistent room quality
Limited breakfast options

Categories

Cleanliness
6.19
Several comments indicate issues with cleanliness including unclean rooms and stained items.
Service
8.66
Overall friendly and helpful staff, though some reviews indicate training issues.
Location
8.7
Many reviews highlight the convenience of the location, specifically regarding access to public transport.
Room Quality
6.65
Mixed experiences with room quality, some reported comfortable rooms while others had issues with heating and furnishings.
Amenities
7.68
Amenities included basic offerings, but some guests found the breakfast lacking in variety.
Value for Money
9.14
Generally viewed as a good value for the location and services provided.
Food and Beverage
7.19
Several negative comments about the food quality and limited options at breakfast.
Overall Experience
8.16
Most reviews suggested a satisfactory stay, but highlighted various areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:01

Property Description

Convenient Location near Canary Wharf
Located just steps away from vibrant Canary Wharf, the Ibis London Docklands Canary Wharf offers a prime location for both business and leisure travelers. With the Canary Wharf London Underground Station a mere 10-minute walk away, exploring the city is effortless.

Modern Amenities and Comfortable Rooms
Experience comfort in the spacious and sound-proofed bedrooms equipped with air-cooling systems, flat-screen TVs, private bathrooms, and work desks. Following a 2015 refurbishment, all rooms boast a contemporary design to ensure a relaxing stay.

Dining and Entertainment Options
Indulge in a delicious evening menu at the bright cafe-style restaurant or unwind with a drink at the stylish bar. Don't miss the all-you-can-eat breakfast buffet each morning, offering a wide selection of delectable options to start your day right.

Ready to experience the perfect blend of comfort and convenience at Ibis London Docklands Canary Wharf? Book your stay now for an unforgettable London getaway.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Please note there is no capacity for extra beds in the rooms, the maximum number of adults in a room is 2 and the maximum number of children's cots/cribs in a room is 1, up to 12 years old.

Guests are required to show a physical ID upon check in, photocopies or pictures will not be accepted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.

Location

Guest Reviews

7.8
Based on 4951 reviews
Cleanliness: 6.19
Service: 8.66
Location: 8.7
Room Quality: 6.65
Amenities: 7.68
Value for Money: 9.14
Food and Beverage: 7.19
Overall Experience: 8.16
S
Susan solo_traveller gb
10
Pros:

Staff were friendly and helpful. Room was clean and pleasant. Breakfast was good, lots of selection. Would stay again. Easy to get to and from the 02.

2026-07-25 via Nuitee
H
Hayley couple gb
9
2026-07-25 via Nuitee
M
Matt.T solo_traveller gb
8
Comfortable stay.
Pros:

Staff were excellent helpful and accommodating. The accommodation was comfortable with good transport links. Great value for money. Would definitely still again.

2026-07-25 via Nuitee
L
Leonora solo_traveller gb
7
Pros:

The room is clean and the bed is comfy.

Cons:

The TV remote is not working properly.
The shower steady is broken.

2026-07-25 via Nuitee
K
Kieran Paul solo_traveller dk
9
Pros:

The staff were friendly and accommodating, the hotel was clean, and there's great access to public transport, the breakfast was decent for the price, given the selection on offer, it was a large buffet breakfast.

Cons:

It's slap bang in the middle of a very busy roundabout, with non-stop traffic day and night, bring noise cancelling headphones!! Also, the breakfast had no fried eggs in the English breakfast section of the breakfast buffet, only scrambled eggs.

2026-07-25 via Nuitee
A
Anthony. tcb4Elvis solo_traveller gb
10
2026-07-24 via Nuitee
P
Paul couple gb
8
2026-07-24 via Nuitee
M
Michelle family_with_children gb
7
2026-07-24 via Nuitee
P
Penny extended_group gb
8
Would stay there again. Good value for short stays.
Pros:

Location was great. Room had good facilities, but looked tired. We had everything we needed in the room.

Cons:

Bathroom needed a refresh.

2026-07-24 via Nuitee
A
Alan solo_traveller gb
6
2026-07-24 via Nuitee
A
allen denham solo_traveller gb
2
Shocking service
Pros:

Nothing

Cons:

The fact that the room we had booked (and guaranteed with a credit card) was not available on our arrival. We had booked a twin (necessary because of my wife's disability) but we were only offered a standard double. Because of the time of day (nearly midnight) we had no option but to take that room. Upon later complaining we were told that, as they had provided a family room with two beds made up, we couldn't have a refund. The fact was that they only provided one made up bed but they said their records showed we had a room with two made up beds so they couldn't refund us. They eventually agreed, I think just to get rid of me, to give me a 30% refund. Shocking service from what should be a reputable company.

2026-07-24 via Nuitee
K
kathryn solo_traveller gb
5
Not as described
Pros:

The room was clean, we had a comfortable night

Cons:

We asked for twin beds, we got one double bed and a sofa bed that wasn't made up and there was barely room for it. The television didn't work. The staff weren't very attentive, didn't really greet us. The breakfast was not good, not much selection. The location wasn't great for the O2, quite a long walk to the subway then ride on the tube when the distance was described as half a mile from the O2

2026-07-24 via Nuitee
D
Daniel solo_traveller gb
8
Good value.. location not really canary wharf
Pros:

Clean room, good value. Location ok.... But actually ten/15 mins walk from Canary wharf and underground

Cons:

Staff not welcoming or engaging (except lovely cleaning/room lady

2026-07-22 via Nuitee
H
Henny solo_traveller gb
4
Wouldn’t stay again
Pros:

Looks shabby and dated

Cons:

The situation that occurred on Friday evening between two “guests” meaning the front door was locked and we had to exit via the kitchen

2026-07-22 via Nuitee
D
Daykin solo_traveller gb
8
Pros:

The shower and it had a cafe.

Cons:

It was a twin room , the bed was very narrow.

2026-07-22 via Nuitee
D
Darren extended_group gb
7
2026-07-21 via Nuitee
E
Elita couple gb
7
2026-07-21 via Nuitee
P
Petronela solo_traveller ro
8
2026-07-21 via Nuitee
G
Goold extended_group gb
10
Pros:

Comfy room

2026-07-20 via Nuitee
C
Caroline solo_traveller gb
9
Anything this hotel lacked was made up for by their hospitality !!!
Pros:

The hospitality was impeccable. It felt like you were home.

2026-07-20 via Nuitee