ibis London Docklands Canary Wharf

Hotels
ibis
7.8 (4553 reviews)
1 Baffin Way , London , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Poor cleanliness
Inconsistent room quality
Limited breakfast options

Categories

Cleanliness
6.19
Several comments indicate issues with cleanliness including unclean rooms and stained items.
Service
8.66
Overall friendly and helpful staff, though some reviews indicate training issues.
Location
8.7
Many reviews highlight the convenience of the location, specifically regarding access to public transport.
Room Quality
6.65
Mixed experiences with room quality, some reported comfortable rooms while others had issues with heating and furnishings.
Amenities
7.68
Amenities included basic offerings, but some guests found the breakfast lacking in variety.
Value for Money
9.14
Generally viewed as a good value for the location and services provided.
Food and Beverage
7.19
Several negative comments about the food quality and limited options at breakfast.
Overall Experience
8.16
Most reviews suggested a satisfactory stay, but highlighted various areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:01

Property Description

Convenient Location near Canary Wharf
Located just steps away from vibrant Canary Wharf, the Ibis London Docklands Canary Wharf offers a prime location for both business and leisure travelers. With the Canary Wharf London Underground Station a mere 10-minute walk away, exploring the city is effortless.

Modern Amenities and Comfortable Rooms
Experience comfort in the spacious and sound-proofed bedrooms equipped with air-cooling systems, flat-screen TVs, private bathrooms, and work desks. Following a 2015 refurbishment, all rooms boast a contemporary design to ensure a relaxing stay.

Dining and Entertainment Options
Indulge in a delicious evening menu at the bright cafe-style restaurant or unwind with a drink at the stylish bar. Don't miss the all-you-can-eat breakfast buffet each morning, offering a wide selection of delectable options to start your day right.

Ready to experience the perfect blend of comfort and convenience at Ibis London Docklands Canary Wharf? Book your stay now for an unforgettable London getaway.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Please note there is no capacity for extra beds in the rooms, the maximum number of adults in a room is 2 and the maximum number of children's cots/cribs in a room is 1, up to 12 years old.

Guests are required to show a physical ID upon check in, photocopies or pictures will not be accepted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.

Location

Guest Reviews

7.8
Based on 4553 reviews
Cleanliness: 6.19
Service: 8.66
Location: 8.7
Room Quality: 6.65
Amenities: 7.68
Value for Money: 9.14
Food and Beverage: 7.19
Overall Experience: 8.16
S
Susan solo_traveller gb
7
2026-04-11 via Nuitee
R
Rebecca couple gb
5
Great location. Ground floor room a little noisy
Pros:

Great location. Friendly staff. Great that we could leave our luggage with them while we went exploring both before and after check in / out

Cons:

Ground floor room. Very noisy with doors slamming from early hours of the morning. We have previously stayed here on upper floors and no problems.
No ‘proper’ tea in the bedroom, just herbal.

2026-04-10 via Nuitee
H
Hawes family_with_children gb
8
2026-04-10 via Nuitee
L
Laouadi solo_traveller fr
8
Pros:

Very friendly staff.

2026-04-10 via Nuitee
A
Anthony couple gb
3
Not pleasant
Pros:

Location.

Cons:

Room 208 was dirty , complained got moved to 008 nicer room complained again as mattress was dirty
To be fair the staff were really nice and apologised and did give the room a deep clean.

2026-04-09 via Nuitee
solo_traveller gb
8
2026-04-09 via Nuitee
A
Arturas family_with_children lt
6
Pros:

Jei į O2 areną, tai super vieta. Jei ne, tai užkampis.
Skanūs pusryčiai, angliško tipo, nėr didelio pasirinkimo, bet skanu.

Cons:

Vonuos kambarys! Kaip laivo kajutėj. Unitazas aukštai pakabintas, nepatogu sėdint reikalus atlikinėti.

2026-04-09 via Nuitee
B
Bernard extended_group ie
5
The hotel is tired and shabby.
Pros:

Not a lot. Close to DLR. The staff were helpful. Breakfast was ok.

Cons:

The rooms are very shabby and cold. The bathroom smelled. The hotel as a whole needs a refurbishment.

2026-04-09 via Nuitee
C
cherri couple gb
8
Value stay for Canary Wharf
Pros:

Good location to be near Canary Wharf. Staff were friendly and helpful.

Cons:

Bathroom needed more cleaning especially around the toilet.

2026-04-09 via Nuitee
D
David couple gb
6
Comfortable.
Pros:

The hotel had parking.

Cons:

Bleach stained carpet near the bathroom cubicle door.

2026-04-09 via Nuitee
R
Robbie couple gb
1
2026-04-08 via Nuitee
L
Louise couple gb
9
Easy to find stuff very friendly
Pros:

Great location

2026-04-07 via Nuitee
M
Malcolm couple gb
10
2026-04-07 via Nuitee
G
Graeme solo_traveller gb
8
Pros:

Get location for the O2

2026-04-06 via Nuitee
L
Luke family_with_children gb
4
Pros:

The location was good

Cons:

The room was dirty, with stains on the carpet, dirty teaspoons and a sticky patch on the toilet seat.
The breakfast was poor, with only side plates to eat from, and bland, flavourless eggs and cheap sausages. I've stayed at Ibis a few times. This was the worst.

2026-04-05 via Nuitee
L
Leah extended_group gb
7
2026-04-05 via Nuitee
J
jodie couple gb
7
Pros:

Good location to get to 02. Staff lovely. Good size room, clean.

Cons:

Really strong sewage smell in bathroom

2026-04-04 via Nuitee
K
Karen solo_traveller gb
10
Would 100% stay here again
Pros:

Good location. Very helpful and friendly staff. Room was perfect

Cons:

Nothing

2026-04-04 via Nuitee
L
Lucy extended_group gb
5
For a quick one night in and out to go to the o2 arena it served its purpose
Pros:

Was easy enough to find and a short uber ride from the o2 arena

Cons:

It was outdated, carpets were dirty and stained, beds were very thin and uncomfortable and our room wasn’t cleaned properly before arrival as there was empty bottles in the small part used for hanging clothes

2026-04-04 via Nuitee
I
Ingrid family_with_children at
9
2026-04-04 via Nuitee