ibis London Thurrock M25

Hotels
ibis
7.6 (3745 reviews)
Weston Avenue West Thurrock , Grays Thurrock , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Good location
Cons:
Inedible food
Cleanliness issues
Noise from outside

Categories

Cleanliness
6.85
Reported issues with cleanliness, including a dirty cleaning cloth found in the toilet area.
Service
8.35
Staff were friendly and accommodating, though some issues were reported with responses to complaints.
Location
8.35
Location was generally described positively, with easy access to key areas.
Room Quality
8.35
Rooms were noted as clean and comfortable, although some reported issues with size.
Amenities
7.35
Reported issues with food and lack of certain amenities like breakfast.
Value for Money
7.35
Overall value perceived positively but impacted by additional costs for meals outside.
Food and Beverage
6.35
Food was described as inedible by some reviewers, leading to negative sentiments.
Overall Experience
7.85
Mixed experiences overall, with some positive feedback on staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:06

Property Description

Convenient Location
Situated near major motorways and shopping centers, the ibis London Thurrock M25 offers a prime location for travelers looking for accessibility and convenience.

Accessible Accommodations
With rooms tailored for disabled guests and wheelchair users, the hotel ensures that every visitor can enjoy a comfortable stay without limitations.

Round-the-Clock Service
From 24-hour reception to continuous availability of hot snacks and drinks, the hotel's commitment to exceptional service guarantees a seamless and enjoyable experience for all guests.

Book your stay at ibis London Thurrock M25 now for a perfect blend of convenience, accessibility, and top-notch service.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Please note that pets will incur an additional charge of £20 per room, per pet. Please note that a maximum of 1 pets is allowed per room.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 3745 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 8.35
Amenities: 7.35
Value for Money: 7.35
Food and Beverage: 6.35
Overall Experience: 7.85
G
Georgi solo_traveller gb
10
2026-05-09 via Nuitee
S
Sven solo_traveller de
8
2026-05-09 via Nuitee
S
Saba couple gb
10
2026-05-09 via Nuitee
M
Matobane couple gb
9
excellent
Pros:

NA

Cons:

Room

2026-05-09 via Nuitee
T
Therese couple au
10
Pros:

Staff were friendly and helpful.
Perfect distance from the airport for us, and it is easy to get back onto the main road. Restaurant and breakfast made the stay easy.

2026-05-08 via Nuitee
S
sarah couple gb
9
Would definitely stay here again, really comfortable beds and great value for money
Pros:

Location really good, plenty of parking, easy to check in and friendly staff, bed was so comfortable and the room really good value for money

Cons:

Not sure if we was given a different room to what we booked as it was a lot smaller than the pictures showed and we opted for the large double room as we thought it said it was bigger than the family suite and accessible room from what it said online regarding room size so it was very small

2026-05-08 via Nuitee
D
Debby couple my
10
Enjoyed my stay , staffs are really helpful and place was overall clean and comfortable
Pros:

Clean and cozy

Cons:

There’s nothing to not like about the place actually

2026-05-08 via Nuitee
T
Tasnim couple gb
8
2026-05-07 via Nuitee
P
Paul solo_traveller gb
8
2026-05-07 via Nuitee
D
david solo_traveller gb
7
2026-05-07 via Nuitee
J
Jonathon solo_traveller gb
7
Pros:

Plenty of parking, easy access to retail area and motorway. Comfortable bed, large TV and good shelving/storage in the room.

Cons:

Bathroom drains smelt badly. Body wash container in the shower kept falling off due to damaged holding bracket.

2026-05-07 via Nuitee
A
A.Rezzak couple tr
9
2026-05-05 via Nuitee
I
ian solo_traveller gb
8
2026-05-05 via Nuitee
R
Rachel solo_traveller gb
7
Clean room, good food, 30 mins from Stratford.
Pros:

Friendly staff, excellent food. About 30 mins drive to Stratford International to park so not bad at all compared to London city centre hotel prices. Comfy bed and pillows.

Cons:

Awfully beige/taupe room with wood chip wallpaper and no artwork on the walls. Was a bit prison cell-like, but was spotlessly clean. Bashed my toe badly on the step-up into the bathroom. Lots of road noise if you need to sleep with the windows open if you are on the motorway side of the building.

2026-05-05 via Nuitee
M
Malcolm solo_traveller gb
8
Pros:

The hotel was clean and comfortable

Cons:

There was no rubbish bin in the room. Also being a high step to get in the bathroom there could be a sign to warn you coming out as it's a big drop thinking about health and safety on their part

2026-05-04 via Nuitee
O
Owen solo_traveller gb
9
2026-05-04 via Nuitee
C
Claire solo_traveller gb
10
2026-05-03 via Nuitee
Y
Yaseen couple gb
5
Cons:

I spoke to the staff regarding the fan not working in the bathroom but said the maintenance guy doesnt turn up till the morning but no one came in the morning aswell so not happy as the bedroom smelt of sewage and had to keep the window open aswell so it was quiet noisy at night

2026-05-03 via Nuitee
S
Stuart Bird extended_group gb
8
2026-05-03 via Nuitee
N
ndubuisi solo_traveller gb
8
2026-05-03 via Nuitee