ibis London Thurrock M25

Hotels
•
ibis
7.6 (3918 reviews)
Weston Avenue West Thurrock , Grays Thurrock , gb
+44 1708 686000

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Good location
Cons:
Inedible food
Cleanliness issues
Noise from outside

Categories

Cleanliness
6.85
Reported issues with cleanliness, including a dirty cleaning cloth found in the toilet area.
Service
8.35
Staff were friendly and accommodating, though some issues were reported with responses to complaints.
Location
8.35
Location was generally described positively, with easy access to key areas.
Room Quality
8.35
Rooms were noted as clean and comfortable, although some reported issues with size.
Amenities
7.35
Reported issues with food and lack of certain amenities like breakfast.
Value for Money
7.35
Overall value perceived positively but impacted by additional costs for meals outside.
Food and Beverage
6.35
Food was described as inedible by some reviewers, leading to negative sentiments.
Overall Experience
7.85
Mixed experiences overall, with some positive feedback on staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:06

Property Description

Convenient Location
Situated near major motorways and shopping centers, the ibis London Thurrock M25 offers a prime location for travelers looking for accessibility and convenience.

Accessible Accommodations
With rooms tailored for disabled guests and wheelchair users, the hotel ensures that every visitor can enjoy a comfortable stay without limitations.

Round-the-Clock Service
From 24-hour reception to continuous availability of hot snacks and drinks, the hotel's commitment to exceptional service guarantees a seamless and enjoyable experience for all guests.

Book your stay at ibis London Thurrock M25 now for a perfect blend of convenience, accessibility, and top-notch service.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Please note that pets will incur an additional charge of £20 per room, per pet. Please note that a maximum of 1 pets is allowed per room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 3918 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 8.35
Amenities: 7.35
Value for Money: 7.35
Food and Beverage: 6.35
Overall Experience: 7.85
S
Susan • couple • gb
3
The hotel has deteriorated over the last year.
Cons:

The shower/hair shampoo in the room was empty. The bathroom tap was filthy.

There appeared to be a lot of foreign men hanging around the hotel. I have noticed this on a few occasions when we have stayed. It makes me uncomfortable.

2026-08-08 • via Nuitee
N
Nikolas • solo_traveller • sk
9
2026-08-08 • via Nuitee
A
Akinrogbe • family_with_children • gb
7
2026-08-08 • via Nuitee
D
Denis • solo_traveller • gb
10
A pleasure
Pros:

Very comfortable and Quiet

2026-08-07 • via Nuitee
S
Shockeria • couple • gb
10
2026-08-07 • via Nuitee
A
Anton • couple • gb
9
2026-08-07 • via Nuitee
M
Mark • couple • gb
7
Pros:

Location

Cons:

Nothing

2026-08-06 • via Nuitee
M
Martijn • extended_group • nl
8
Prima verblijf
Pros:

Vriendelijk personeel. Ruime kamer en lekkere bedden

Cons:

Temperatuur op de kamer. Was te warm

2026-08-06 • via Nuitee
M
Mark • couple • gb
10
2026-08-06 • via Nuitee
M
Mercy • family_with_children • gb
8
Good
Pros:

The stay was pleasant and staff very helpful

Cons:

Some room air condition did not work

2026-08-06 • via Nuitee
J
Jomelle • solo_traveller • gb
1
2026-08-05 • via Nuitee
T
Tony • solo_traveller • gb
8
2026-08-05 • via Nuitee
J
Jones • solo_traveller • gb
10
2026-08-05 • via Nuitee
G
Gharib • solo_traveller • fr
10
2026-08-04 • via Nuitee
P
Papi_tosh • couple • gb
7
2026-08-04 • via Nuitee
R
Robert • solo_traveller • gb
1
Not good in a heatwave
Pros:

Nothing

Cons:

Room faced the crossing bridge so noisy ..bulb went in long mirror. .the heat was intense in the room..but the air con slightly helped until it stopped working on the 2nd day.. the toilet flush then stopped working.until the final day it blocked. The system must have had an issue as silverfish started swarming the bathroom. And reception was cooler than the room and outside at certain times

2026-08-03 • via Nuitee
A
adam • extended_group • gb
10
2026-08-03 • via Nuitee
A
Alan Deve • solo_traveller • gb
8
Pros:

Front desk staff is always professional, courteoys, friendly and responsive to customer requests.

Cons:

The room was rather overpriced this time round.

2026-08-03 • via Nuitee
A
Anita • couple • gb
8
Pros:

Great location and quiet room. Ours had an ok air conditioning system too.

Staff were fab as usual and food good value.

2026-08-03 • via Nuitee
W
Wendy • solo_traveller • gb
9
Pros:

Good location. Staff very helpful . Nice breakfast times.

Cons:

Abetter choice of eggs at breakfast would be nice boiled or fried .

2026-08-03 • via Nuitee