ibis London Thurrock M25

Hotels
ibis
7.6 (3889 reviews)
Weston Avenue West Thurrock , Grays Thurrock , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Good location
Cons:
Inedible food
Cleanliness issues
Noise from outside

Categories

Cleanliness
6.85
Reported issues with cleanliness, including a dirty cleaning cloth found in the toilet area.
Service
8.35
Staff were friendly and accommodating, though some issues were reported with responses to complaints.
Location
8.35
Location was generally described positively, with easy access to key areas.
Room Quality
8.35
Rooms were noted as clean and comfortable, although some reported issues with size.
Amenities
7.35
Reported issues with food and lack of certain amenities like breakfast.
Value for Money
7.35
Overall value perceived positively but impacted by additional costs for meals outside.
Food and Beverage
6.35
Food was described as inedible by some reviewers, leading to negative sentiments.
Overall Experience
7.85
Mixed experiences overall, with some positive feedback on staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:06

Property Description

Convenient Location
Situated near major motorways and shopping centers, the ibis London Thurrock M25 offers a prime location for travelers looking for accessibility and convenience.

Accessible Accommodations
With rooms tailored for disabled guests and wheelchair users, the hotel ensures that every visitor can enjoy a comfortable stay without limitations.

Round-the-Clock Service
From 24-hour reception to continuous availability of hot snacks and drinks, the hotel's commitment to exceptional service guarantees a seamless and enjoyable experience for all guests.

Book your stay at ibis London Thurrock M25 now for a perfect blend of convenience, accessibility, and top-notch service.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Please note that pets will incur an additional charge of £20 per room, per pet. Please note that a maximum of 1 pets is allowed per room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 3889 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 8.35
Amenities: 7.35
Value for Money: 7.35
Food and Beverage: 6.35
Overall Experience: 7.85
K
Kyaw Minn family_with_children gb
8
It’s Ibis’s budget - can’t expect more
Pros:

Nice and clean

Cons:

Just sleep for night - nothing specific

2026-06-20 via Nuitee
S
Stephen solo_traveller gb
8
Pros:

The ambience is nice and the rooms were clean. Bathroom clean

Cons:

No intercom telephone in the rooms to communicate with reception. No toilet brush in the toilet, no free toothpaste and tooth brush.

2026-06-20 via Nuitee
A
Akosile solo_traveller gb
10
Feels like a second home
Pros:

The professionalism yet friendly staff, cleanliness, room size and welcoming environment

Cons:

Cant think of anything

2026-06-20 via Nuitee
S
Stephen extended_group gb
8
2026-06-19 via Nuitee
D
Deborah solo_traveller gb
7
2026-06-19 via Nuitee
R
Ridout extended_group gb
7
Fine for what it was
Pros:

The continental elements of breakfast

Cons:

Really hard to find, google directed me to a dead end/locked back gate had to do x2 Dartford crossing back! Lack of signage. Noise levels - only realised there was a cooling fan late in the night trying after to sleep with the window open. Cooked elements of breakfast were unappetising.

2026-06-19 via Nuitee
B
becky couple gb
3
Vile
Pros:

Nothing

Cons:

Staff were rude. The room smelt of sewage but didn’t want to complain to reception as the woman was so rude when I was checking in

2026-06-18 via Nuitee
I
Ian solo_traveller gb
9
Pros:

Clean and comfortable

Cons:

I was but in a disabled room and shower wasn’t nice

2026-06-17 via Nuitee
N
Nige family_with_children gb
10
2026-06-16 via Nuitee
G
Gogiya solo_traveller gb
10
2026-06-16 via Nuitee
D
David couple gb
6
2026-06-15 via Nuitee
N
Nige family_with_children gb
10
2026-06-15 via Nuitee
B
Braden solo_traveller gb
8
2026-06-15 via Nuitee
A
Abdul solo_traveller gb
8
2026-06-15 via Nuitee
P
Philip couple gb
9
Enjoyable
2026-06-15 via Nuitee
V
Victor fatogun solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-06-15 via Nuitee
A
Adedeji solo_traveller gb
3
Can do better
Pros:

Staff were helpful
Location excellent
Nice car park space

Cons:

No halal breakfast option which is terrible, at least do a beef sausage instead of pork only, not much breakfast option.

No air conditioning, room was stuffy

2026-06-15 via Nuitee
L
Luke solo_traveller gb
10
2026-06-15 via Nuitee
C
Carl couple gb
10
Cons:

I payed over £6 for a ham and cheese toastie that was piss warm. Apart from that was an ok stay

2026-06-15 via Nuitee
J
jonathan couple gb
8
Great stay
Pros:

Great location

Cons:

I was in room 31 which had a slight smell which did go

2026-06-15 via Nuitee