ibis London Thurrock M25

Hotels
•
ibis
7.6 (3817 reviews)
Weston Avenue West Thurrock , Grays Thurrock , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Good location
Cons:
Inedible food
Cleanliness issues
Noise from outside

Categories

Cleanliness
6.85
Reported issues with cleanliness, including a dirty cleaning cloth found in the toilet area.
Service
8.35
Staff were friendly and accommodating, though some issues were reported with responses to complaints.
Location
8.35
Location was generally described positively, with easy access to key areas.
Room Quality
8.35
Rooms were noted as clean and comfortable, although some reported issues with size.
Amenities
7.35
Reported issues with food and lack of certain amenities like breakfast.
Value for Money
7.35
Overall value perceived positively but impacted by additional costs for meals outside.
Food and Beverage
6.35
Food was described as inedible by some reviewers, leading to negative sentiments.
Overall Experience
7.85
Mixed experiences overall, with some positive feedback on staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:06

Property Description

Convenient Location
Situated near major motorways and shopping centers, the ibis London Thurrock M25 offers a prime location for travelers looking for accessibility and convenience.

Accessible Accommodations
With rooms tailored for disabled guests and wheelchair users, the hotel ensures that every visitor can enjoy a comfortable stay without limitations.

Round-the-Clock Service
From 24-hour reception to continuous availability of hot snacks and drinks, the hotel's commitment to exceptional service guarantees a seamless and enjoyable experience for all guests.

Book your stay at ibis London Thurrock M25 now for a perfect blend of convenience, accessibility, and top-notch service.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Please note that pets will incur an additional charge of £20 per room, per pet. Please note that a maximum of 1 pets is allowed per room.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 3817 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 8.35
Amenities: 7.35
Value for Money: 7.35
Food and Beverage: 6.35
Overall Experience: 7.85
W
Wendy • solo_traveller • gb
10
Pros:

Location times for breakfast check out times.

Cons:

Nothing to not like.

2026-05-30 • via Nuitee
P
P4TCJ • solo_traveller • gb
7
Always good value
Pros:

Consistent standards. Good parking, friendly atmosphere, Clean practical room. Breakfast is very good value.

2026-05-30 • via Nuitee
G
Gavin • solo_traveller • gb
1
Shocking
Pros:

Nothing hated it all

Cons:

All of it

2026-05-30 • via Nuitee
K
KAYODE • solo_traveller • gb
3
Pros:

Good location

2026-05-29 • via Nuitee
L
Lesley • family_with_children • gb
9
A jewel of a hotel, given the location. comfortable .clean and friendly,
Pros:

Beautiful green area outside, rooms and general hotel cleanliness excellent, Staff attentive, help full and went a long way to our enjoying our visit. Beds comfortable, sound proofing good (next to motorway).

Cons:

Lack of curtaining for lower level rooms, Some language difficulties with staff. Smoking only ,, outsiide seating ,signs needed to designate non smoking seating.

2026-05-28 • via Nuitee
C
Collins • couple • gb
7
2026-05-28 • via Nuitee
L
Leo Loeffen • extended_group • nl
9
Goed als altijd
Pros:

Het was goed als altijd, gewoon een prima hotel.

Cons:

Geen klachten.

2026-05-28 • via Nuitee
R
Rebbecca • solo_traveller • gb
10
2026-05-28 • via Nuitee
S
Stevie • couple • gb
2
Pros:

Beware of this property, cars and vans are being stolen on a regular basis from this hotel car park, our van was stolen during our stay

The hotel Staff refused to help
We found out later that this is an ongoing issue at this hotel as well as local hotels around it

2026-05-27 • via Nuitee
T
Tasnim • couple • gb
8
2026-05-27 • via Nuitee
R
Randy • extended_group • se
4
Förlängda frukost tider vilket är bra att man inte behöver stessa ner till frukosten.
Pros:

Städ personalen som arbetar på hotellet var väldigt snälla och hade ett bra bemötande bäddade rent och hämtade nya handdukar det uppskattade jag.
Tyvärr gillade jag inte alls detta hotell och kommer inte boka där igen även om det inte var dyrt var det inte värt mina pengar de två nätterna.

Cons:

De behöver underhålla sina rum väldigt slitna rum jag har bott på ibis tidigare men detta var inte alls det som jag förväntade mig. Utan bil är det otroligt svårt att ta sig från hotellet i och med att det ligger i ett industri område.
Jag kom fram till hotellet mitt första rum som jag var tilldelad luktade illa vilket var otillfredsställande gick ner till receptionen och de var villiga att byta mitt rum , fick ett nytt rum men tyvärr gick det inte att öppna fönstret tillräckligt samt att Ac inte fungerade som den skulle. Tillslut fick jag ett tredje rum som jag bodde bodde i under min vistelse .Jag behövde flytta mina saker 3 gånger och hade bråttom vilket gjorde att jag missade min bokade taxi och kom sent till mitt event som jag skulle gå på. Fick kompensation en grattis frukost söndag morgon även om de kunde kompensera mig mer exempelvis frukost även måndag morgon.

2026-05-26 • via Nuitee
J
Jolene • solo_traveller • gb
9
Pros:

Staff are friendly and helpful and the food is amazing

Cons:

Theres nothing negative to say

2026-05-25 • via Nuitee
A
Azher • family_with_children • gb
5
Pros:

No breakfast

Cons:

Room very small, no space to move around

2026-05-25 • via Nuitee
T
ta • couple • gb
10
caroline loved the clean room
Pros:

caroline clean the room very well

Cons:

nothing

2026-05-25 • via Nuitee
N
Norman • solo_traveller • gb
8
2026-05-25 • via Nuitee
A
Adrian • solo_traveller • gb
10
2026-05-25 • via Nuitee
J
Joshua • couple • gb
10
2026-05-24 • via Nuitee
R
Radu • solo_traveller • gb
10
Pros:

Toate

Cons:

Este totul ok!

2026-05-23 • via Nuitee
T
Taylor • solo_traveller • gb
8
Pros:

Great location for my trip to brands hatch

2026-05-23 • via Nuitee
T
TheaBR • solo_traveller • de
7
Guter Stopp
Pros:

Gute Lage für einen Zwischenstopp nach der Fähre. Dafür auch angenehm komfortabel.

Cons:

Es erfüllt seinen Zweck für einen Zwischenstopp, länger bleiben würde ich nicht.

2026-05-22 • via Nuitee