ibis London Thurrock M25

Hotels
•
ibis
7.6 (3999 reviews)
Weston Avenue West Thurrock , Grays Thurrock , gb
+44 1708 686000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Good location
Cons:
Inedible food
Cleanliness issues
Noise from outside

Categories

Cleanliness
6.85
Reported issues with cleanliness, including a dirty cleaning cloth found in the toilet area.
Service
8.35
Staff were friendly and accommodating, though some issues were reported with responses to complaints.
Location
8.35
Location was generally described positively, with easy access to key areas.
Room Quality
8.35
Rooms were noted as clean and comfortable, although some reported issues with size.
Amenities
7.35
Reported issues with food and lack of certain amenities like breakfast.
Value for Money
7.35
Overall value perceived positively but impacted by additional costs for meals outside.
Food and Beverage
6.35
Food was described as inedible by some reviewers, leading to negative sentiments.
Overall Experience
7.85
Mixed experiences overall, with some positive feedback on staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:06

Property Description

Convenient Location
Situated near major motorways and shopping centers, the ibis London Thurrock M25 offers a prime location for travelers looking for accessibility and convenience.

Accessible Accommodations
With rooms tailored for disabled guests and wheelchair users, the hotel ensures that every visitor can enjoy a comfortable stay without limitations.

Round-the-Clock Service
From 24-hour reception to continuous availability of hot snacks and drinks, the hotel's commitment to exceptional service guarantees a seamless and enjoyable experience for all guests.

Book your stay at ibis London Thurrock M25 now for a perfect blend of convenience, accessibility, and top-notch service.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Please note that pets will incur an additional charge of £20 per room, per pet. Please note that a maximum of 1 pets is allowed per room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Location

Guest Reviews

7.6
Based on 3999 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 8.35
Amenities: 7.35
Value for Money: 7.35
Food and Beverage: 6.35
Overall Experience: 7.85
D
David • solo_traveller • ie
5
Pros:

Bar area

Cons:

Furnishings run down

2026-08-22 • via Nuitee
M
Melissa • couple • gb
10
Worth the money
Pros:

Clean and easy to get to

2026-08-20 • via Nuitee
P
paul che • couple • gb
8
Was great
Pros:

The food was good and the room very clean

Cons:

Was difficult to communicate with staffs

2026-08-19 • via Nuitee
S
Simon • solo_traveller • gb
9
2026-08-18 • via Nuitee
L
Laura • solo_traveller • gb
5
Pros:

The rooms were spacious, clean and tidy.

Cons:

Staff unwilling to help in certain situations.

2026-08-16 • via Nuitee
R
Ruud • extended_group • nl
6
1 nacht voor familiebezoek
Pros:

Prima voor 1 nacht. Redelijk dichtbij een groot winkelcentrum.

Cons:

Dat er geadverteerd wordt dat de kamers airconditioned zijn, maar het betreft een luchtkoeling die de kamer absoluut niet koelde!

2026-08-16 • via Nuitee
M
Miriam • family_with_children • gb
6
Convenient location but very basic.
Pros:

Very good value.

Cons:

Very noisy location.

2026-08-15 • via Nuitee
N
Niamh • couple • gb
1
2026-08-15 • via Nuitee
V
Vishal • couple • gb
9
2026-08-15 • via Nuitee
T
Tony • solo_traveller • gb
8
Pros:

Good size room, I could work comfortably, good nights sleep on a very comfy bed. Breakfast had a good choice of items. Location was spot on for where I need to be.

2026-08-14 • via Nuitee
M
Muhammad • couple • gb
8
2026-08-14 • via Nuitee
A
Adrian • couple • gb
10
Pros:

Exellent

2026-08-13 • via Nuitee
O
Olusola • extended_group • gb
8
Staff were great
Pros:

Neat

Cons:

Temperature

2026-08-13 • via Nuitee
M
Monika • family_with_children • lt
9
2026-08-12 • via Nuitee
J
Joy • solo_traveller • gb
6
2026-08-12 • via Nuitee
L
Lucy • solo_traveller • ke
5
Good
Pros:

The breafast and bed was good.

Cons:

The room AC wasnt working. The room was too hot.

2026-08-10 • via Nuitee
D
Dominic • solo_traveller • ie
8
Pros:

The hotel is commendable, and the staff is excellent; however, there is potential for further improvement

Cons:

The Aircondtion option, food and staff

2026-08-10 • via Nuitee
I
Ion • couple • gb
9
I am definitely going back
Pros:

Nice and clean,staff is polite and helpful.

2026-08-10 • via Nuitee
O
Olusola • couple • gb
8
Pros:

Neat

Cons:

Temperature of the room was not conducive

2026-08-10 • via Nuitee
D
David • couple • gb
5
2026-08-10 • via Nuitee