Microtel Inn by Wyndham Wilson

Hotels
•
Microtel Inns & Suites
7.5 (671 reviews)
5013 Hayes Place , Wilson , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Pets allowed
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Budget friendly / good value
Convenient location near dining and services
Several reports of clean rooms and stocked bathrooms
Decent continental breakfast and good TV/channel selection
Soft pillows / comfortable beds for some guests
Cons:
Worn, frayed or mildewed carpets and rug smells
Inconsistent or rude/unhelpful service from front desk/owner
Noise issues (barking dog) and poor enforcement of pet policy
Multiple maintenance problems (shower head, lights, door, water pressure)
Breakfast not substantial; no elevator

Categories

Cleanliness
7
Mixed signals: several guests said rooms were clean and beds/tubs were fine, but recurring reports of worn, frayed or mildewed carpets and a rug smell lowered the score.
Service
6
Service is inconsistent: some guests found staff accommodating, but multiple reports describe an annoyed/unhelpful front desk and a confrontational owner who did not address complaints (notably about a barking dog).
Location
8.5
Consistently praised as convenient for work, restaurants, gas stations and grocery stores; several guests specifically called the location perfect for their needs.
Room Quality
6.5
Basic rooms with functioning amenities for the price, but many maintenance issues noted: worn carpeting, uncomfortable beds for some, a fallen shower head, poor water pressure, broken lights and sticky doors.
Amenities
7.5
Standard limited amenities for a budget property: continental breakfast, decent TV/channel selection and well-stocked bathrooms mentioned; no elevator and limited extras.
Value for Money
9
Frequently described as budget friendly and good for the price; guests accept basic conditions because of low rates.
Food and Beverage
7
Continental breakfast is available and convenient; described as okay but not substantial for some guests.
Overall Experience
8.5
Overall stays skew positive for budget-minded travelers (clean rooms, convenient location, good value), though some guests reported aggravating service and maintenance issues that reduced satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Welcome to Microtel Inn by Wyndham Wilson!

Convenient Amenities: Enjoy our on-site bar and stay connected with free WiFi. Our 24-hour front desk is here to assist you anytime.

Comfortable Accommodations: Relax in our cozy rooms equipped with a desk, TV, and private bathroom, ensuring a pleasant stay for all guests.

Family-Friendly Environment: With family rooms available, we cater to your loved ones too, making your stay with us a memorable experience.

Experience convenience, comfort, and a warm welcome at Microtel Inn by Wyndham Wilson. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RWI

Location

Guest Reviews

7.5
Based on 671 reviews
Cleanliness: 7
Service: 6
Location: 8.5
Room Quality: 6.5
Amenities: 7.5
Value for Money: 9
Food and Beverage: 7
Overall Experience: 8.5
P
Patricia • solo_traveller • us
10
Pros:

It is budget friendly

2026-10-30 • via Nuitee
G
Goldie • family_with_children • us
8
Good for price.
Pros:

It was clean, although very basic. Price was low, so I okay with basic.

Cons:

Could use some decor update. Carpet was worn and coming apart. Unfortunately our shower head fell off when I turned the water on. Thankfully I was standing outside of shower when it happened. Bed was somewhat uncomfortable. Breakfast was okay, but nothing substantial. We ate it the first morning and went out for breakfast after that.

2026-10-29 • via Nuitee
R
REYNOLDS-LANGLEY • family_with_children • us
8
2026-10-28 • via Nuitee
L
Lee • solo_traveller • us
8
Will be back.
Pros:

Soft pillows.

Cons:

Carpet in stairways is worm out.

2026-10-27 • via Nuitee
H
Hattie • solo_traveller • us
10
2026-10-25 • via Nuitee
O
O’Mari • couple • us
3
2026-10-23 • via Nuitee
D
David • solo_traveller • us
2
my stay was very aggravating and not peaceful at all!!!
Pros:

The location was convenient to work, gas stations, fast food, restaurants, and grocery stores. That is the only good thing about it. The place is run down and in disrepair.

Cons:

The woman seemed very annoyed and was not very friendly after I waited alone at the front desk for 10 minutes. I paid for six nights upfront.I heard a dog barking every single evening and most mornings. The second day I was there, I went to the front desk to complain because a woman kept leaving he dog in the room unattended which is why it was barking so much, The guy working at the front desk told me "that's the owner, she can do whatever she wants". I reminded him that there's a sign at the front desk right beside him that States the corporate policy prohibiting pets being left alone in the rooms unattended.He just shrugged his shoulders and said "it's the owner". The fourth day I went to the desk to complain again. The "owner" heard me complaining about the dog being left unattended and came out of the office. she said that she was doing payroll and had to be in the office. I repeated my previous comment that there's a sign stating the corporate policy that it is prohibited to leave pets unattended and that it was happening every single day at least once, if not twice a day. This rude woman, "owner", told me that she had to pay her staff with a very condescending tone and smart aleck attitude. I told her that if she continues to be rude and break her own, and corporate, rules and runs all her guests away that she will never make payroll. She began making other excuses so I asked "are you even going to make an effort to make the dog stop barking, follow the policy, or at the very least apologize"? I also let her know that I would be giving her a bad review. Finally she said that she would go to the room and stop the dog from barking and wanted me to make sure that I put in the review that she did apologize. I told having to be ask or made to apologize is not an apology. I also let them know when I checked out that an apology without changed behavior means nothing.

2026-10-22 • via Nuitee
S
susanne • family_with_children • us
8
2026-10-20 • via Nuitee
N
Nelson • family_with_children • us
5
Pros:

The lobby,and breakfast options, and the staff the TV in the room was good and very good Chanel selection

Cons:

Always smelled cigarettes smoke ,no elevator my over the bed headboard light didn't work, not good water pressure and the toilet paper too far frome the toilet, my wife has short arms and if she would've been with me she wouldn't have been able to reach it.

2026-10-18 • via Nuitee
B
Blanco • family_with_children • us
10
Pros:

Everything, clean room, tub, beds, everything in my room was excellent.

2026-10-13 • via Nuitee
C
Carol • solo_traveller • us
10
2026-10-10 • via Nuitee
W
Woodard • couple • us
7
2026-10-09 • via Nuitee
V
Vincent • couple • us
8
Pleased with the experience.
Pros:

They are very accommodating every time we stay. We stay overnight with a cat, and we are always able to get a room with a bed with open base. This is very helpful in making sure the cat doesn't hide and make retrieval difficult! It is comfortable and the location is perfect for us. They have a nice continental breakfast, too.

Cons:

The rooms could use new carpets.

2026-10-08 • via Nuitee
K
Kayla • solo_traveller • us
7
Cool
Pros:

The bed was made up and bathroom well stocked

Cons:

Funny smell from rug like mildew

2026-10-08 • via Nuitee
L
larry • solo_traveller • us
6
acceptable
Pros:

room was clean, television was great, bed was comfortable

Cons:

carpet was well worn and frayed, baseboard in main room was missing, door stuck and was almost impossible to open, staff knew the door was sticking and gave me the room anyway, cell phone erased the room card. room was 60 degrees when I arrived.

2026-10-07 • via Nuitee
M
Marlon • couple • us
10
2026-09-08 • via Nuitee
J
Jamon • couple • us
5
Cons:

Its the staff very rude and seem like they racist

2026-09-08 • via Nuitee
D
Donald • solo_traveller • us
10
Very good value
Pros:

Friendly

Cons:

Convenient to 95 and local restaurants (Olive Garden)

2026-09-04 • via Nuitee
A
Annette Perry • solo_traveller • us
5
2026-09-01 • via Nuitee
R
Rodney • solo_traveller • us
5
2026-08-30 • via Nuitee