Microtel Inn & Suites Newport News

Hotels
•
Microtel Inns & Suites
6.8 (567 reviews)
501 Operations Drive , Newport News , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Family rooms
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Room maintenance problems
Pest problems

Categories

Cleanliness
4.94
Multiple reviews mention issues with cleanliness, such as hair in the shower and roaches.
Service
8.91
Many reviews highlight the helpfulness and friendliness of the staff.
Location
7.45
Conveniently located off the interstate, which is a positive aspect.
Room Quality
5.9
Several reviews noted that the rooms were run down and had maintenance issues.
Amenities
6.43
Some conveniences mentioned, but overall feedback is mixed regarding quality.
Value for Money
7.39
Reasonable pricing reported, but quality concerns impact the perceived value.
Food and Beverage
6.44
Breakfast offerings are described as inadequate.
Overall Experience
6.91
Mixed sentiments overall, with notable issues overshadowing some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 07:47

Property Description

Convenient Location
Situated just 2 miles from Newport News International Airport and 13 miles from Busch Gardens, our Newport News hotel offers easy access to key attractions.

Comfortable Accommodations
Each room at Microtel Inn & Suites Newport News is thoughtfully designed with cable TV, a desk, and a refrigerator, providing a cozy stay with bright colors and a window seat.

Amenities for a Relaxing Stay
Enjoy complimentary Wi-Fi, access to the fitness center, business center, and laundry facilities during your stay. Start your day right with a free breakfast before exploring nearby Colonial National Historical Park and Patrick Henry Mall.

Book your stay at Microtel Inn & Suites Newport News now for a memorable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 567 reviews
Cleanliness: 4.94
Service: 8.91
Location: 7.45
Room Quality: 5.9
Amenities: 6.43
Value for Money: 7.39
Food and Beverage: 6.44
Overall Experience: 6.91
R
RHODES • couple • us
10
2026-01-31 • via Nuitee
L
Linda • solo_traveller • us
10
A good resting place and quiet atmosphere.
Pros:

Staff is lovely

2026-01-31 • via Nuitee
A
Anthony • solo_traveller • us
10
Pros:

Great stay

2026-01-23 • via Nuitee
Y
Yolanda • couple • us
10
Pros:

Clean

Cons:

Na

2026-01-21 • via Nuitee
E
Eric • solo_traveller • us
8
2026-01-20 • via Nuitee
M
Michael • solo_traveller • us
3
Cons:

Not exactly the best place to stay- I didn’t even stay the night.

2026-01-20 • via Nuitee
A
Ann • couple • us
7
2026-01-20 • via Nuitee
L
London • couple • us
2
Cons:

There were roaches- see picture and when I spoke to the front desk she ask “well do you want me to go in there and kill it” this was not what we expected at all! My wife and I could not sleep at all we stayed fully dressed all night and waited for the morning. We were 4 hours from home so it limited how we could realistically move from there but this was terrible and I would absolutely not recommend

2026-01-20 • via Nuitee
G
Gretta • family_with_children • us
10
2026-01-19 • via Nuitee
K
Kaitlyn • solo_traveller • us
10
2026-01-19 • via Nuitee
J
Jennifer • family_with_children • us
1
Pros:

Nothing

Cons:

More choices for breakfast and mirrors on walls in the room were creepy. The hotel stinks of weed.

2026-01-19 • via Nuitee
K
Kajada • family_with_children • us
7
2026-01-19 • via Nuitee
E
Emily • solo_traveller • us
10
It is a value hotel that was comfortable and clean.
Pros:

The staff was supper accommodating a handled my need to cancel my last 2 nights with no problem. Both the night shift manager and day shift were equally kind and approachable. Would definitely book again!

2026-01-19 • via Nuitee
K
Kynazha • solo_traveller • us
8
2026-01-19 • via Nuitee
K
Kajada • solo_traveller • us
7
2026-01-19 • via Nuitee
G
Gretta • family_with_children • us
10
2026-01-19 • via Nuitee
D
Daric • solo_traveller • us
7
You get what you pay for
Pros:

The mirror on head board

Cons:

Breakfast could’ve been better

2026-01-19 • via Nuitee
D
Daric • solo_traveller • us
8
Great
Pros:

Clean

Cons:

N/a

2026-01-19 • via Nuitee
K
Kajada • solo_traveller • us
8
It was ok
Pros:

Nicely updated bathroom. Housekeeping was great with bringing fresh linens and emptying trash. Location was great.

Cons:

They have Roaches. I had to buy bug spray for my stay. They don’t want guests to eat the complimentary breakfast in the rooms but, we can bring outside food to the rooms. Threatened to throw my son out if he took the waffle to the room. The tv was outdated. Kept losing sound. The mini fridge had cracks in the seal so drinks weren’t the coldest & there were no shelves in the door of the fridge to maximize space.

2026-01-19 • via Nuitee
R
Raymond • couple • us
10
Pros:

We only need the room for 1 night. We needed a place to change our clothes, take a shower, and sleep and it met our needs.

2026-01-19 • via Nuitee