Microtel Inn & Suites Newport News

Hotels
•
Microtel Inns & Suites
6.8 (605 reviews)
501 Operations Drive , Newport News , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Family rooms
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Room maintenance problems
Pest problems

Categories

Cleanliness
4.94
Multiple reviews mention issues with cleanliness, such as hair in the shower and roaches.
Service
8.91
Many reviews highlight the helpfulness and friendliness of the staff.
Location
7.45
Conveniently located off the interstate, which is a positive aspect.
Room Quality
5.9
Several reviews noted that the rooms were run down and had maintenance issues.
Amenities
6.43
Some conveniences mentioned, but overall feedback is mixed regarding quality.
Value for Money
7.39
Reasonable pricing reported, but quality concerns impact the perceived value.
Food and Beverage
6.44
Breakfast offerings are described as inadequate.
Overall Experience
6.91
Mixed sentiments overall, with notable issues overshadowing some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 07:47

Property Description

Convenient Location
Situated just 2 miles from Newport News International Airport and 13 miles from Busch Gardens, our Newport News hotel offers easy access to key attractions.

Comfortable Accommodations
Each room at Microtel Inn & Suites Newport News is thoughtfully designed with cable TV, a desk, and a refrigerator, providing a cozy stay with bright colors and a window seat.

Amenities for a Relaxing Stay
Enjoy complimentary Wi-Fi, access to the fitness center, business center, and laundry facilities during your stay. Start your day right with a free breakfast before exploring nearby Colonial National Historical Park and Patrick Henry Mall.

Book your stay at Microtel Inn & Suites Newport News now for a memorable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 605 reviews
Cleanliness: 4.94
Service: 8.91
Location: 7.45
Room Quality: 5.9
Amenities: 6.43
Value for Money: 7.39
Food and Beverage: 6.44
Overall Experience: 6.91
J
Jennette • solo_traveller • us
9
Pros:

Comfortable bed, great shower

Cons:

No usb charging ports. Very few power outlets and those that were there were loose and didn't connect well.

2026-05-22 • via Nuitee
K
Keyz • solo_traveller • us
1
2026-05-20 • via Nuitee
C
Crystal • solo_traveller • us
7
Pros:

Location and it was quiet

Cons:

The bed was a little to soft for me

2026-05-20 • via Nuitee
R
Rosemarie • family_with_children • us
7
Pros:

Renovated bathrooms with rainshower head

Cons:

Spots on comforter, cleaning could improve

2026-05-20 • via Nuitee
G
Glenn • couple • us
9
2026-05-17 • via Nuitee
Q
Quentin • solo_traveller • us
8
It was cozy
Pros:

Convenient to stores

Cons:

They don’t clean your room everyday

2026-05-16 • via Nuitee
K
Kijuana • couple • us
10
2026-05-09 • via Nuitee
D
Donette • family_with_children • us
10
It was enjoyable nice and quiet
Pros:

The bed was very comfortable and I slept good

Cons:

There was spider web in my room and the dust over the my closet

2026-05-06 • via Nuitee
G
Gerard • family_with_children • us
10
Pros:

Everything

2026-05-05 • via Nuitee
M
McCullough • solo_traveller • us
2
Pros:

Location

Cons:

Roaches near mini fridge.

2026-05-05 • via Nuitee
G
Gerard • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-05-05 • via Nuitee
G
Gerard • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-05-05 • via Nuitee
H
Hines • couple • us
10
2026-05-04 • via Nuitee
S
Sergio • couple • us
10
2026-05-03 • via Nuitee
P
Post • solo_traveller • us
10
2026-05-02 • via Nuitee
L
Leslie • couple • us
10
Great value.
Pros:

Super clean

2026-04-30 • via Nuitee
R
Rosalyn • solo_traveller • us
10
Pros:

I like the staff and the fact it comes with breakfast.

Cons:

The little fridge

2026-04-28 • via Nuitee
J
Johnson • solo_traveller • us
5
Cons:

Room i was given was already occupied by another person. Had to go back to desk to get another room. Hallways had trash for extended amount of time

2026-04-28 • via Nuitee
M
Maijah • solo_traveller • us
7
2026-04-24 • via Nuitee
J
Jennings • couple • us
10
2026-04-22 • via Nuitee