Four Points by Sheraton St. Catharines Niagara Suites

Hotels
•
Four Points by Sheraton
8 (797 reviews)
3530 Schmon Parkway , Thorold , CA
+1 905-984-8484

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Spacious accommodations
Good food quality
Cons:
Worn out room items
Cold service at times
Unexpected charges for parking

Categories

Cleanliness
7.39
Several comments about cleanliness being good, but noted issues with worn out items in rooms.
Service
8.36
Generally positive with some feedback on staff being cold; overall standard for hotel chain.
Location
8.4
Quiet and convenient, though some comments about being a far walk from certain amenities.
Room Quality
7.35
Some rooms were spacious but others were noted to be worn out with several issues.
Amenities
8.38
Complimentary features such as microwave, fridge, and coffee maker were appreciated.
Value for Money
7.84
Fair pricing with some surprise charges like parking.
Food and Beverage
8.39
Positive feedback on breakfast and dinner quality; some comments on extra charges.
Overall Experience
7.86
Mixed sentiments overall, but many guests expressed positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:34

Property Description

Luxurious Accommodations
Experience the comfort and luxury of spacious guest suites at Four Points by Sheraton St. Catharines Niagara Suites. Each suite is designed to make you feel right at home, with modern amenities and elegant decor.

Prime Location
Located in the heart of the vibrant Niagara Region, our hotel offers easy access to internationally acclaimed wineries, festivals, theaters, casinos, and historic sites. Whether you're a wine enthusiast, a history buff, or a leisure traveler, there is something for everyone to enjoy near our property.

Award-Winning Service
Indulge in our award-winning guest service that goes above and beyond to ensure your stay is memorable. From personalized recommendations to attentive staff, we strive to make your experience at St. Catharines Niagara Suites exceptional.

Book your stay now at Four Points by Sheraton St. Catharines Niagara Suites and make the most of your visit to the Niagara Region.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Location

Guest Reviews

8
Based on 797 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
C
Carol L • couple • ca
4
2026-10-25 • via Nuitee
P
Patrik • couple • se
8
2026-10-20 • via Nuitee
Y
Yan • couple • ca
1
2026-10-18 • via Nuitee
M
margaret • extended_group • ca
8
2026-10-17 • via Nuitee
A
Anthony • couple • ca
10
We always use this excellent hotel when we come to St Catharines
Pros:

A great breakfast - good food and service

Cons:

Nothing

2026-10-15 • via Nuitee
A
Angela • solo_traveller • ca
10
2026-09-10 • via Nuitee
T
Tara • solo_traveller • gb
8
Pros:

The room was nice and spacious. I enjoyed the microwave and fridge and thought it was a very peaceful awasuew

Cons:

Room service wasn't daily and lightening was a ihǰive

2026-08-31 • via Nuitee
V
Valerie • couple • ca
10
2026-08-29 • via Nuitee
J
Javier Landin • family_with_children • es
8
Pros:

El trato del personal. Buen gimnasio y piscina

Cons:

No habían preparado el sofá-cama para poder dormir

2026-08-24 • via Nuitee
R
Robert • family_with_children • ca
6
Disappointed with the amount of noise.
Pros:

Location and room were fine.

Cons:

Room location was too close to entrance and therefor noisy. Also corridor noise was very noticeable as everyone had to pass by.

2026-08-24 • via Nuitee
S
Sergey • solo_traveller • us
7
Pros:

A nice hotel next to the university

Cons:

The building and the amenities are quite old. Breakfast could be better

2026-08-24 • via Nuitee
E
Eefke • family_with_children • nl
8
Pros:

Schoon en ruim

2026-08-20 • via Nuitee
L
Linda • family_with_children • us
8
2026-08-11 • via Nuitee
N
Nicklas • family_with_children • se
7
Rymliga rum, bra frukost
Pros:

Rymliga rum men skulle må bra av att ersätta heltäckningsmattan med golv. Vi hade bokat ett rum med två sängar + bäddsoffa, men bäddsoffan var för dålig kvalité för att två tonåringar skulle kunna sova i den. Jättebra frukost och bra läge.

Cons:

Att man menar att två personer ska kunna sova i bäddsoffan.

2026-08-06 • via Nuitee
M
Margaret • solo_traveller • ca
5
We were displaced due to severe flooding and our room was not much better than our flooded home.
Pros:

The hospitality staff were friendly.

Cons:

We didn’t get the room we had reserved, I asked to be moved and staff said that they would contact me. I never received a call to move even though I was told that many guests were checking out and it was possible. Our room had a musty smell, broken desk chair that my son almost fell out of. The change rooms for the pool were dilapidated and dirty.
When I checked in, it took a while as the night staff couldn’t find my booking, I showed him the reservation and the room I had booked. Instead they gave me a different room that was in desperate need of repair. Including a mini fridge that had mild inside.

2026-08-05 • via Nuitee
K
Kathy • solo_traveller • us
10
2026-08-04 • via Nuitee
S
Sanghee • family_with_children • kr
7
2026-08-04 • via Nuitee
R
Rodolfo023 • solo_traveller • ca
8
Pros:

Tamanho do quarto

2026-07-24 • via Nuitee
J
Janice • family_with_children • ca
8
Clean, friendly, close to highway, and I'm happy.
Pros:

It was clean, and the staff were so friendly and kind. I liked having the restaurant there for breakfast and dinner and while the pool is a smaller pool it's clean and my kiddo enjoyed using it. I had a nice stay and the staff really were so friendly and helpful it made it a nice stay.

Cons:

I wish the restaurant was open all day because the food was yummy!

2026-07-20 • via Nuitee
K
Khadija • family_with_children • ca
8
2026-07-15 • via Nuitee