Holiday Inn Rotherham Sheffield by IHG

Hotels
IHG
8.4 (151 reviews)
West Bawtry Road, Whiston, Rotherham, England, S60 4NA , Rotherham , GB

Pets allowed

Facilities

Fitness facilities
Express check-out
Health club
Free WiFi
Swimming pool
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Friendly and welcoming staff
Good amenities
Cons:
Poor room cleanliness
Room quality needs improvement

Categories

Cleanliness
7.24
The room had a mouldy smell, stained lampshades, and the bathrooms showed signs of mold and neglect.
Service
9.71
Staff were warm, welcoming, and responsive to guest needs, providing excellent service throughout the stay.
Location
8.25
Convenient for events at the Don Valley arena and close to Meadowhall Interchange.
Room Quality
7.7
Room conditions included issues like cracked sink and hanging curtains; refurbishment is needed.
Amenities
8.23
The hotel offers a range of amenities including pools and gyms, but some were underutilized.
Value for Money
8.19
Overall decent value, but some guests felt the room quality did not justify the price.
Food and Beverage
9.24
Variety of food options and good breakfast; however, drinks were considered expensive.
Overall Experience
8.61
Despite some issues, the overall experience was positive, largely due to staff and available services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:43

Property Description

Recreational Amenities

Indulge in the health club, indoor pool, and spa tub for a rejuvenating experience.

Fine Dining Experience

Savor local cuisine at the Cow on the Hill restaurant with a bar/lounge and scenic garden view.

Convenience and Comfort

Enjoy complimentary Wi-Fi, 24-hour room service, and amenities such as a hair salon and a 24-hour business center.

Experience luxury and convenience at Holiday Inn Rotherham Sheffield, an IHG Hotel. Book now for a delightful stay near Rotherham General Hospital.

Important information:

  • Pool access available from 6:30 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SZD

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

8.4
Based on 151 reviews
Cleanliness: 7.24
Service: 9.71
Location: 8.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 9.24
Overall Experience: 8.61
K
Kemal
10
Pros:

Clean room
Staff area all perfect

2025-10-11 via Nuitee
J
Julie
6
Pros:

Staff are amazing as is the food and service.
The stay was ruined by our room which was old and tired. The air conditioning unit would rattle and hum during the night (it was switched off) and the road noise is very loud. We reported the issues on the first night and they said they would look at the air conditioning unit but it was not fixed. We were due t stay 3 nights but left after 2.

2025-09-29 via Nuitee
N
Nfisha
2
Pros:

Ok

2025-09-27 via Nuitee
W
William
8
Pros:

Nice hotel’clean rooms and comfortable bed’swimming pool and sauna’also late night bar and good food options

2025-09-22 via Nuitee
J
Jeanette
2
Pros:

Awful awful room. Curtains hanging off the wall, stained lampshades, cracked sink. Bathroom door was wet at the bottom where the shower had overflown with previous guests. This meant we couldn't shut the door and there was wood splinters all over the floor the whole time. Room smelt mouldy and all our clothes and other items that we took now smell bad. For the money we paid, we are disgusted that we were expected to stay in this room. We did ask to move but no alternatives available.

2025-09-22 via Nuitee
H
Helen family
8
Pros:

The hotel staff were warm and welcoming, the facilities on offer were extensive pool, gym etc but didn’t have time to use them on this occasion.
Drinks/food can be ordered 24 hours but at times there doesn’t appear to be enough staff available so there can be a wait and I was overcharged for drinks, I realised after checking the prices.
The hotel itself would benefit from a refurb, lots of the doors need replacing

2025-09-21 via Nuitee
D
Derek
10
Pros:

The staff in this hotel are among the best I have ever come across. The hotwlitself

2025-09-14 via Nuitee
J
Joseph family
10
Pros:

Friendly well equipped hotel for travellers.

2025-09-08 via Nuitee
K
Karen
10
Pros:

Drinks were on the expensive side but everything else was great. Lovely breakfast.
Enjoyed our stay & would definitely revisit if in the area.

2025-09-07 via Nuitee
M
Muhammad family_with_children
8
Pros:

Overall the stay was good. Would have made it excellent if the property was in top condition. Property needs some work done to bring it up to standard. Many areas including within room, you can see it's starting to become run down with flaking paint, broken radiators, ripped furniture. Also bathrooms could do with a proper clean as mold could be seen around the bathtub seals.

However, for me, this all wasn't a big concern and the service received from the staff, more than made up for it. Have to give 10/10 to the staff for their service and professionalism especially as I required milk for my daughter and with no microwave/fridge in the room, had to keep going down to the bar/coffee area to get warm/hot milk at different times of the day which was provided without any issues and without charge even though I was more than willing to pay for it.

Free parking, swimming pool, breakfast etc was all more of a bonus for me.

2025-08-31 via Nuitee
E
Elizabeth
10
Pros:

Really good place for stopover for events at the Don Valley arena and on anywhere from the Meadowhall Interchange.

2025-08-30 via Nuitee
V
Verified traveler
8
Family stay - pros & cons
Pros:

Friendly and welcoming staff, spacious room and lovely big breakfast!
However, the shower was difficult to use and the drain was slow to empty so the bath half filled during the shower.
The pool was a nice bonus for the kids with towels included making it easy to access during our short stay. But it was far too busy in the morning leaving only a small area available for children to swim (one lane and a shallow area). My partner was at the edge of the lane divider of the family area to watch the kids but he was hit in the head by another guest swimming on the other side, who didn't apologise! We had only been in a few minutes and this caused him to exit the pool early. More adult guests arriving & then swimming in the "family area" made me feel uneasy about the kids safety so we didn't stay long. This wasn't the hotels fault and if we had gone at a different time, it might have felt better. The kids still had fun and enjoyed a large breakfast afterwards and the staff were friendly and helpful making them pancakes. There was also a small play area in the lobby so we could relax while the kids played for a bit.

2025-08-30 via Nuitee
S
Sam partner
10
Pros:

Was actually very surprised how nice this hotel was with it being in a deprived area like Rotherham, staff friendly especially the cleaner

2025-08-29 via Nuitee
D
Dennis family
8
Pros:

Overall stay was brilliant

2025-08-28 via Nuitee
E
Elise
4
Pros:

Receptionist was lovely, 1st room had a burst A/C water coming out. 2nd room was provided not a problem.
Shower broke in 2nd room, someone cane into room at 7:30am because reception hadn’t noted I changed rooms. I will stay again and hope the same things don’t happen again.

2025-08-27 via Nuitee
M
Mounir family
10
Pros:

Was a good stay.

2025-08-26 via Nuitee
N
Natalie partner
10
Pros:

Very friendly helpful staff
Cleaned and well presented
Bright and comfortable

2025-08-22 via Nuitee
R
Rob
8
Pros:

.

2025-08-20 via Nuitee
M
Mags partner
10
Pros:

Stayed for just one night for a birthday bash in Rotherham. Hotel very clean and very quiet at night. Receptionist very polite and friendly at check-in. Would stay again

2025-08-17 via Nuitee
A
Alexandra
10
Pros:

Excellent staff service

2025-08-06 via Nuitee