Protea Hotel by Marriott Johannesburg Balalaika Sandton

Hotels
•
Protea Hotels by Marriott
8.4 (2033 reviews)
Maude Street, Sandton , Johannesburg , za

listing image 1
Show all photos
Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Slow check-in process

Categories

Cleanliness
7.61
Some reviews noted issues with cleanliness, particularly regarding the bathrooms needing upgrades and shower leaks.
Service
9.08
Reviews highlight friendly and professional staff, with specific praise for the concierge team.
Location
9.12
Location praised for being safe, central, and quiet with easy access to the mall.
Room Quality
8.07
Rooms described as clean and comfortable, although some noted maintenance issues.
Amenities
8.1
Garden and shuttle service are praised, but some amenities need improvement.
Value for Money
8.06
Some reviews indicated that while the hotel has great features, there were concerns about it being overpriced.
Food and Beverage
8.61
Breakfast received favorable reviews, although there were minor complaints about specific food items.
Overall Experience
8.58
Most reviews reflect a very positive overall experience with mentions of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:06

Property Description

Stylish Accommodation and Serene Surroundings
Protea Hotel by Marriott Johannesburg Balalaika Sandton offers a tranquil stay in the heart of Sandton. With 2 swimming pools nestled in lush gardens, 2 gourmet restaurants, and a modern fitness centre, guests can unwind in style.

Convenient Amenities and Services
Enjoy a complimentary luxury shuttle service to Sandton City & Nelson Mandela Square, with easy access to O.R Tambo International Airport. The elegantly decorated guest rooms feature modern amenities including air conditioning, satellite TV, and private bathrooms with complimentary toiletries.

Dining and Entertainment
Indulge in a delicious breakfast at The Conservatory Restaurant or savor prime cuts of South African beef at The Bull Run. With various bars and lounges on-site, including The Heritage Lords Bar and "Coffee on Twenty," guests can relax and socialize in style.

Ready to experience luxury and convenience in Sandton? Book your stay at Protea Hotel Balalaika Sandton today!

Important information:

Protea Hotel by Marriott Johannesburg Balalaika Sandton offers a free luxury shuttle service to and from Sandton City, Nelson Mandela Square and Gautrain, which has a direct link to O.R Tambo International Airport, 12 mi away.

Please note that guests will be charged for 1 night in advance upon check-in.

Please note that the credit card used to book the accommodations will need to be presented upon check-in, as well as identification in the form of an ID book or passport.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JNB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs ZAR 50 per day.

Location

Guest Reviews

8.4
Based on 2033 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
M
Mugajga • solo_traveller • ge
9
2026-02-14 • via Nuitee
N
Ngosa • solo_traveller • zm
10
Enjoyed my stay….
Pros:

Everything

2026-02-12 • via Nuitee
S
Seshni • couple • za
8
2026-02-09 • via Nuitee
D
Dennis Jones • family_with_children • za
9
2026-02-09 • via Nuitee
P
Peter • family_with_children • ch
8
Pros:

Lobby attendees and the porters specially were very helpful and friendly.

Cons:

---

2026-02-08 • via Nuitee
P
Peter • solo_traveller • ch
8
Nice stay
Pros:

Breafast always awesome

Cons:

..

2026-02-08 • via Nuitee
S
Sofia • solo_traveller • de
8
Nice!
Pros:

Gut gelegen, schönes Hotel.

2026-01-30 • via Nuitee
P
Pooja • family_with_children • ae
7
Pros:

Goos location, walking distance to Sandton mall. Staff were helpful. Nice building and outdoor area.

Cons:

Rooms are dated, no basics in room like robes or iron.

2026-01-29 • via Nuitee
I
Ilya • solo_traveller • za
8
2026-01-29 • via Nuitee
R
Rethabile • family_with_children • ls
8
2026-01-26 • via Nuitee
O
Odilia • solo_traveller • gb
9
Lovely (free parking ticket would be great as it was free in the past)
Pros:

Easy, convenient and lovely hotel

Cons:

That I had to pay R50 for the parking ticket when in the past it was free.

2026-01-26 • via Nuitee
M
Mark • couple • mu
9
Very comfortable room, great staff and good location
2026-01-26 • via Nuitee
N
Noel • solo_traveller • bw
7
It’s a good and convenient stay
Pros:

Shuttle to the Mall

Cons:

Needs more cleaning

2026-01-26 • via Nuitee
N
Nicolas • couple • be
7
Très bonne qualité prix
Pros:

Emplacement, style et prix

Cons:

Problème de clim (qui a été réglé le deuxième jour) et pas de prêt d’adaptateur pour chargeur de laptop. On a été contraint d’en acheter un à la réception.

2026-01-25 • via Nuitee
T
Thoko • family_with_children • za
9
2026-01-25 • via Nuitee
S
Sanjana • extended_group • gb
8
Comfortable beds, spacious room.
Pros:

Comfortable beds in a spacious room.

2026-01-25 • via Nuitee
G
Gribel • couple • br
10
2026-01-23 • via Nuitee
S
Sandra • solo_traveller • pt
9
Excelente.
Pros:

Localização excepcional. A cortesia do hotel que oferece transporte gratuito de meia em meia hora para a estação de Sandton Gautrain Station e para o Sandton Mall. Gostei do jardim, excelente para relaxar. Têm também a opção de pequeno-almoço mais ligeiro no bar.

Cons:

Em geral gostei de tudo.

2026-01-21 • via Nuitee
R
Roger • couple • za
8
2026-01-21 • via Nuitee
R
Roger Martin • solo_traveller • za
10
Pros:

excellent , professional and friendly

2026-01-20 • via Nuitee