Valverde Sintra Palácio de Seteais - The Leading Hotels of the World

Hotels
9.2 (392 reviews)
Rua Barbosa do Bocage, 8 , Sintra , pt

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Magical experience
Exceptional staff
Cons:
Room upgrade needed
Noise issues

Categories

Cleanliness
9.3
The hotel is very well maintained and clean.
Service
9.8
The staff were exceptionally courteous and attentive.
Location
9.3
Perfect location for sightseeing.
Room Quality
8.3
Room quality was good, but some guests noted upgrades needed.
Amenities
9.3
Amenities were well-received, though some guests requested additional amenities.
Value for Money
8.8
Considered a good value, but some felt there was room for improvement.
Food and Beverage
9.3
Breakfast and dining options received high praise.
Overall Experience
9.5
Overall a magical experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:50

Property Description

Luxurious Accommodations

The Valverde Sintra Palácio de Seteais offers elegantly decorated 5-star rooms with modern amenities and stunning views of the Sintra Cascais Natural Park. Guests can enjoy in-room internet access, Nespresso machines, and rain showers for a truly luxurious stay.

Exquisite Dining Experience

Indulge in a culinary journey at Restaurant Seteais, where Portuguese and International flavors are combined to create a unique dining experience. Whether dining in a palace ballroom or by the pool, guests are sure to savor every bite in a stylish and refined setting.

Recreational Activities

From tennis courts to horse riding lessons, guests can stay active and entertained during their stay. The hotel's ideal location also allows for easy access to hiking trails in the National Park and visits to the nearby Moorish Palace.

Experience luxury, fine dining, and endless activities at Valverde Sintra Palácio de Seteais - book your unforgettable stay now!

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 12 years old stay for € 0 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 392 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 8.3
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.5
J
Juliana • family_with_children • br
10
2026-02-12 • via Nuitee
C
Carla • solo_traveller • pt
9
2026-01-30 • via Nuitee
S
Samuel9612 • Couples • Vienna
8
Luxury hotel in Sintra
Pros:

During our visit to Sinatra we stayed at this hotel which is located in an ancient palace. The hotel has a very nice atmosphere and you can feel the rich history everywhere.

The hotel offers free parking and a bus is stopping in front of the hotel which brings you conveniently to the different palaces which are all a must visit. But do not try to cruise around by car this costs you many nerves.

Our room was comfortable and had a very nice ambiance. Unfortunately not all of the furniture in perfect condition.

Breakfast was served to the table and you could also order some food à la carte.

Staff at the reception and at the restaurant also really nice and friendly.

2026-01-22 • via Tripadvisor
S
Sandy0707 • family_with_children • in
7
Pros:

Beautiful hotel set in a restored palace.

Cons:

Was shocked to observe that the waiters had a sense of arrogance and were treating guests with disdain. Would expect them to be trained to respect customer needs and be more service oriented.

2026-01-20 • via Nuitee
M
Mikhail • couple • pt
10
2026-01-19 • via Nuitee
X
Ximena • extended_group • br
10
2026-01-19 • via Nuitee
S
Sara • family_with_children • us
8
Beautiful location, it’s old so in a way it was a little creepy at night, which was fun.
Pros:

Beautiful property. So elegant. Very old Palace.

Cons:

No gym. Slow service to get a drink, pool service was practically non existent when the pool was busy. We would walk up to the restaurant to buy drinks, there was no one in the restaurant, we were surprised staff wasn’t down at the pool serving guest.

2026-01-19 • via Nuitee
Y
Yuliya • extended_group • pt
10
Pros:

Adorei a estadia. Tudo excelente, destaca-se a simpatia dos funcionários.

Cons:

Nada a referir.

2026-01-19 • via Nuitee
S
Simon • couple • gb
3
Wonderful location, poor experience, overpriced rates.
Pros:

The location is stunning. My partner grew up in Sintra (so is used to all the sights), but even she thought the setting was amazing.
The building itself (not including the rooms) was genuinely impressive and you could feel the history. The pool is also beautiful, unfortunately the weather didn't allow us to take advantage of it.

Cons:

Unfortunately, other than the positives mentioned above, there was very little to recommend from our stay.
We arrived around 10pm due to a delayed train - obviously not the hotel's fault. During check in, we asked if we could possibly eat (as we hadn't since the morning), but were told that dinner service had just finished. We were slightly frustrated as we expected room service might be an alternative, but apparently not.
We walked around Sintra to find somewhere to get food, but did not succeed.
When we got back to the hotel, we noticed that there WAS room service, as advertised on their unresponsive Smart TV digital guide. Even better, it advertised that certain menu options were available on a 24hr basis. We excitedly rang the front desk to place our order but were rudely told "Obviously not at this kind of time".
It's already poor as the service is advertised as 24hr, but what was upsetting was the attitude. If the service was truly unavailable, say "I'm so sorry, the digital guide has it wrong - we will fix that as soon as we can. I apologise for the confusion and disappointment". Do not imply we're the ones at fault for such an 'outrageous' request.
Whilst the above was frustrating and set a very bad tone, the state of the room was the really disappointing part. As you can see from the numerous pictures, 'tired' or 'needing some work' don't quite cover it. The closer we looked, the worse it got.
Firstly, the cleanliness was simply unacceptable. That brown sticky substance on our bedside table welcomed us on arrival. Worse yet, it remained there for the duration of our stay. This was very much a trend for the general state of things.
The furnishings are simply beyond their service life. As you can see again from the pictures, the bed frame is falling apart, the fittings are coming off the walls, and the walls are covered in marks/badly done paint patches.

2026-01-19 • via Nuitee
J
Joana • couple • pt
10
Excelente e a repetir
Pros:

Localização e simpatia e disponibilidade do pessoal
Visita histórica

Cons:

Nada

2026-01-18 • via Nuitee
C
cheryld1953 • Couples • Gloucester, Cape Ann, Massachusetts
2
The worst
Pros:

This hotel had no heat in the room they put us in . The portable safe was broken. There were staff in and out of our room to fix the heat and the safe . Two portable heaters were brought in . Only breakfast was served .
We were booked for 4 days , left after 2 days and couldn’t get our money back .
It’s a beautiful palace the hotel reception was very rude when we asked if it was going to rain .

2026-01-15 • via Tripadvisor
J
José Carlos • couple • pt
8
2026-01-12 • via Nuitee
H
Hugo • couple • es
9
2026-01-11 • via Nuitee
P
Patricia • couple • pa
10
Royal experience
Pros:

It felt magical. Very well maintained, cleand and with all details proper to a Palace. We were treated like royalty.

Cons:

It’s just a recommendation: to add full body mirrors in the room.

2026-01-09 • via Nuitee
A
Anneliese • couple • de
10
Wir kommen gerne wieder.
Pros:

Eine wunderschöne Anlage mit sehr aufmerksamen Personal. Das Essen war sehr gut.

Cons:

Die Bar ist im Vergleich zum Haus nicht ganz so schön. Es war recht kühl und die Lüftung sehr laut. Auch war der Service in der Bar nicht so aufmerksam wie im Rest des Hauses.

2026-01-09 • via Nuitee
P
Pedro • couple • pt
10
2026-01-03 • via Nuitee
K
kyrilos • solo_traveller • gr
10
2025-12-29 • via Nuitee
H
Heather • family_with_children • gb
10
A beautiful and luxurious hotel.
Pros:

The hotel was superb: the staff exceptionally courteous, the room spacious and attractive, the breakfast delicious with lots of options and an amazing selection of fruits. The grounds were lovely and the hotel immaculately maintained.

2025-12-26 • via Nuitee
J
JOSE ANTONIO • family_with_children • mx
10
GRAN EXPERIENCIA
Pros:

Todo fue una gran experiencia.

Cons:

Realmente todo nos gusto. Una observación es que al bañarse el agua de la regadera no sale a la temperatura que eliges todo el tiempo. va cambiando y pasa de la temperatura que elegiste a super caliente y luego a fría.

2025-12-26 • via Nuitee
S
Sigal • couple • il
10
It’s a fabulous palace. We felt like royalty
Pros:

It’s so beautiful. The staff were kind and attentive. There was a lovely piano player, stefano, on Christmas Eve. He sang and played our favorite songs which felt festive and welcoming. The bed was super comfortable. The view was amazing. Breakfast was a very rich spread.

Cons:

Everything was great. Real five star service

2025-12-26 • via Nuitee