Best Western Plus Hotel & Conference Center

Hotels
•
Best Western Plus
7.8 (1004 reviews)
5625 O'Donnell Street , Baltimore , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good breakfast
Cons:
Cleanliness and room quality issues
Staff service inconsistencies

Categories

Cleanliness
7.05
Guests mentioned that the hotel was clean, but also noted issues like old furnishings and a smell in some rooms.
Service
8.55
Overall, service was described positively with friendly staff, though there were a couple of negative experiences noted.
Location
8.55
Convenient location mentioned multiple times, especially in relation to nearby attractions.
Room Quality
7.05
Room quality received mixed reviews with mentions of dated facilities and specific inconveniences.
Amenities
8.05
Good amenities were noted, including a clean fitness room and breakfast, although some rooms seemed to need updates.
Value for Money
7.55
Value for money is perceived as fair, considering the overall experience, though some find aspects needing improvements.
Food and Beverage
8.05
Guests praised the breakfast and on-site restaurant, contributing positively to the stay.
Overall Experience
7.55
The overall experience was characterized as good but had sufficient noted issues to lower the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:49

Property Description

Convenient Location
Located just a 10-minute drive from downtown Baltimore, our hotel offers easy access to the city's main attractions.

Top-Notch Amenities
Enjoy a range of amenities including a gym, business center, on-site dining, free Wi-Fi, and an indoor pool with an outdoor patio.

Delicious Dining Options
Start your day with a hot breakfast, dine at the Tradewinds Restaurant and Lounge, and catch a show at the Baltimore Comedy Factory.

Experience the best of Baltimore at our hotel - book your stay now for a memorable visit!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 1004 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 7.55
N
Newton • family_with_children • us
8
2026-03-05 • via Nuitee
T
Tiffany • solo_traveller • us
10
2026-03-03 • via Nuitee
T
Tiffany • couple • us
8
2026-03-03 • via Nuitee
D
Dia • family_with_children • us
10
Pros:

This hotel was located in a perfect location for me. It was a lot of events at the hotel

2026-03-01 • via Nuitee
W
walden • solo_traveller • us
10
2026-02-28 • via Nuitee
J
James • couple • us
8
2026-02-26 • via Nuitee
C
Cherie • family_with_children • us
5
Convenient, but
Pros:

Location

Cons:

The refrigerator in the room made a loud thumping noise all night. It needs to be replaced. Also we could hear another guest talking on her phone at 4am. Noisy!

2026-02-24 • via Nuitee
J
Joy • family_with_children • us
9
Nice stop in Baltimore
Pros:

Beautiful hotel &close to port for cruises.

Cons:

Hard to get in to parking, etc

2026-02-23 • via Nuitee
W
Williams • couple • us
10
Pros:

The hot tub

2026-02-22 • via Nuitee
A
Aaron • couple • us
10
2026-02-22 • via Nuitee
M
Marvin • family_with_children • us
10
Self Care Well Deserved
Pros:

Hot tub with full wall mirror was major PLYS...it was comfortable and relaxing for some self care time

2026-02-10 • via Nuitee
D
Denise • couple • us
10
Pros:

Location is perfect if you are cruising out of Baltimore

2026-02-10 • via Nuitee
H
Harvey • couple • us
8
2026-01-24 • via Nuitee
R
Rachel • family_with_children • us
1
Cons:

MICE in the restaurant area! We sat down for breakfast and saw them scurrying about. A couple nearby said they saw 3 of them the night before on the 10th floor.

2026-01-23 • via Nuitee
J
Jessica • couple • gb
9
2026-01-22 • via Nuitee
T
Tony • couple • us
7
2026-01-22 • via Nuitee
C
Charles • family_with_children • us
10
Pros:

Breakfast was great, good location, friendly staff, beautiful hotel, very clean, heated pool and hot tub were amazing

2026-01-20 • via Nuitee
A
Anne Ilka • couple • us
7
It was a comfortable, congenial place to spend four nights in Baltimore--and an excellent value.
Pros:

(1) I wish I could have made more use of the hot tub and pool. (2) Having a distinct seating area was good, especially as my husband spent much of the day in the room while I attended a conference downtown. (3) The free handicap parking so close to the entrance, a great help especially in the great heat.

Cons:

(1) If the location had been closer to the convention center, the stay would have been almost perfect. (2) The bartender could have been a little more knowledgeable about their craft. (3) The decor could have been more stylish and vivid, with more art on display.

2026-01-19 • via Nuitee
S
Steven • solo_traveller • us
9
Pros:

Location, restaurant, room were nice and convenient. We could let our vehicle parked while we were on the cruise.

Cons:

Everything was fine. Liked everything there.

2026-01-19 • via Nuitee
M
Monique • couple • us
1
2026-01-19 • via Nuitee