Best Western Plus Hotel & Conference Center

Hotels
•
Best Western Plus
7.8 (1004 reviews)
5625 O'Donnell Street , Baltimore , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good breakfast
Cons:
Cleanliness and room quality issues
Staff service inconsistencies

Categories

Cleanliness
7.05
Guests mentioned that the hotel was clean, but also noted issues like old furnishings and a smell in some rooms.
Service
8.55
Overall, service was described positively with friendly staff, though there were a couple of negative experiences noted.
Location
8.55
Convenient location mentioned multiple times, especially in relation to nearby attractions.
Room Quality
7.05
Room quality received mixed reviews with mentions of dated facilities and specific inconveniences.
Amenities
8.05
Good amenities were noted, including a clean fitness room and breakfast, although some rooms seemed to need updates.
Value for Money
7.55
Value for money is perceived as fair, considering the overall experience, though some find aspects needing improvements.
Food and Beverage
8.05
Guests praised the breakfast and on-site restaurant, contributing positively to the stay.
Overall Experience
7.55
The overall experience was characterized as good but had sufficient noted issues to lower the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:49

Property Description

Convenient Location
Located just a 10-minute drive from downtown Baltimore, our hotel offers easy access to the city's main attractions.

Top-Notch Amenities
Enjoy a range of amenities including a gym, business center, on-site dining, free Wi-Fi, and an indoor pool with an outdoor patio.

Delicious Dining Options
Start your day with a hot breakfast, dine at the Tradewinds Restaurant and Lounge, and catch a show at the Baltimore Comedy Factory.

Experience the best of Baltimore at our hotel - book your stay now for a memorable visit!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 1004 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 7.55
9
9cd416777ed5703a86016d0500013d6b • couple • us
9
Pros:

The front desk staff were great, especially the night crew.

2026-04-19 • via Nuitee
F
fcd2abbfcb537116ad9e78855eb08deb • family_with_children • us
10
2026-04-16 • via Nuitee
1
14df5c28372671b6bf5a7833a9c6312d • solo_traveller • us
10
2026-04-14 • via Nuitee
5
5e6092896522704e8203bef002304052 • couple • us
5
2026-04-14 • via Nuitee
3
33d297f2aa7c71d495268cc86b44350a • couple • us
10
Pros:

It very welcoming

Cons:

They don’t have smoking rooms

2026-04-12 • via Nuitee
J
Jorge • couple • us
10
2026-04-09 • via Nuitee
L
lavon • extended_group • us
8
2026-04-09 • via Nuitee
A
Andrii • solo_traveller • us
10
2026-04-09 • via Nuitee
J
Jheanelle • family_with_children • us
4
I would never stay here again
Pros:

Nothing

Cons:

Everything, way to cheap looking and feeling l, elevator was not working. Got stuck a few times and when the elevator open it was unlealveled I could of fell coming out of it

2026-04-07 • via Nuitee
J
Jessica • family_with_children • us
10
Pros:

The activities are connected to the hotel (Comedy Factory, Safari, & Restaurant)

Cons:

Nothing

2026-04-06 • via Nuitee
D
Damaris • family_with_children • us
8
Pros:

La limpieza

Cons:

El baño

2026-04-05 • via Nuitee
A
Andrii • solo_traveller • us
10
2026-04-02 • via Nuitee
A
Andrii • solo_traveller • us
10
2026-04-02 • via Nuitee
K
Kaiden • couple • us
5
Probably won’t book again.
Pros:

Being able to check in late

Cons:

It smelled horrible not really clean and not a clean pool , not many options for breakfast.

2026-04-02 • via Nuitee
B
Brandi • couple • us
5
2026-03-31 • via Nuitee
R
Randy • family_with_children • us
9
Pros:

Location was right off Interstate 95. The food in the restaurant was fantastic. Breakfast was included and great as well

Cons:

Nothing

2026-03-30 • via Nuitee
F
Fallon • couple • us
1
I didnt like it
Pros:

The hotel room was super small the shower pressure was terrible super low save your money and if you are thinking about coming here go to a motel 8

Cons:

I liked the bars in the hotel but they closed early and I didn't get to go

2026-03-29 • via Nuitee
D
Donteeya • couple • us
5
Could’ve been better
Pros:

I love the location of the property. I love that it was quiet.

Cons:

What I didn’t like was that around 1 AM a female into my room, saying that she was giving a key by the front desk saying that my room was vacant and for me in the safety of my kids I was not happy about

2026-03-28 • via Nuitee
I
Iryna • family_with_children • us
8
Overall, we had a pleasant experience
Pros:

We were very satisfied with our stay at this hotel. This is not the first time we have booked a hotel from this chain, and once again it met our expectations. Everything was clean and well-maintained, and the breakfast was good with a nice variety of options.

Cons:

The only downside was that the city shuttle, which was advertised, was not operating during the days of our stay. This was a bit inconvenient.

2026-03-27 • via Nuitee
M
Michael • solo_traveller • us
6
2026-03-24 • via Nuitee