Best Western Plus Hotel & Conference Center

Hotels
•
Best Western Plus
7.8 (1004 reviews)
5625 O'Donnell Street , Baltimore , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Good breakfast
Cons:
Cleanliness and room quality issues
Staff service inconsistencies

Categories

Cleanliness
7.05
Guests mentioned that the hotel was clean, but also noted issues like old furnishings and a smell in some rooms.
Service
8.55
Overall, service was described positively with friendly staff, though there were a couple of negative experiences noted.
Location
8.55
Convenient location mentioned multiple times, especially in relation to nearby attractions.
Room Quality
7.05
Room quality received mixed reviews with mentions of dated facilities and specific inconveniences.
Amenities
8.05
Good amenities were noted, including a clean fitness room and breakfast, although some rooms seemed to need updates.
Value for Money
7.55
Value for money is perceived as fair, considering the overall experience, though some find aspects needing improvements.
Food and Beverage
8.05
Guests praised the breakfast and on-site restaurant, contributing positively to the stay.
Overall Experience
7.55
The overall experience was characterized as good but had sufficient noted issues to lower the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:49

Property Description

Convenient Location
Located just a 10-minute drive from downtown Baltimore, our hotel offers easy access to the city's main attractions.

Top-Notch Amenities
Enjoy a range of amenities including a gym, business center, on-site dining, free Wi-Fi, and an indoor pool with an outdoor patio.

Delicious Dining Options
Start your day with a hot breakfast, dine at the Tradewinds Restaurant and Lounge, and catch a show at the Baltimore Comedy Factory.

Experience the best of Baltimore at our hotel - book your stay now for a memorable visit!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 1004 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 7.55
D
Donteeya • couple • us
5
Could’ve been better
Pros:

I love the location of the property. I love that it was quiet.

Cons:

What I didn’t like was that around 1 AM a female into my room, saying that she was giving a key by the front desk saying that my room was vacant and for me in the safety of my kids I was not happy about

2026-03-28 • via Nuitee
I
Iryna • family_with_children • us
8
Overall, we had a pleasant experience
Pros:

We were very satisfied with our stay at this hotel. This is not the first time we have booked a hotel from this chain, and once again it met our expectations. Everything was clean and well-maintained, and the breakfast was good with a nice variety of options.

Cons:

The only downside was that the city shuttle, which was advertised, was not operating during the days of our stay. This was a bit inconvenient.

2026-03-27 • via Nuitee
M
Michael • solo_traveller • us
6
2026-03-24 • via Nuitee
W
Wendy • family_with_children • us
10
Great stay
Pros:

I would recommend hotel to anyone that's one of the best hotels I've stayed in a long time the room was great. beautiful view, we had children with us, pool is small but warm and the hot tub was HOT and nice!! LOVED THAT!! The restaurant in the hotel their food was so delicious and then there's a nightclub there inside the hotel plus there's a little chocolate covered strawberry Cafe there if you don't like all that McDonald's is right beside it and we have pizza ordered in they brought it right to the hotel. staff was very friendly very helpful and wanted to feeling safe security guards were on the premises. Baltimore aquarium is only four and a half miles away. I will definitely be staying here again with my family

Cons:

😂 the elevators.. don't get me wrong they were clean I just don't like elevators

2026-03-23 • via Nuitee
J
Jessica • family_with_children • us
3
It was so terrible so I left the night before my check
Pros:

Nothing

Cons:

Everything

2026-03-23 • via Nuitee
T
Terri • family_with_children • us
9
Pros:

Location

Cons:

Ice machine didn't work

2026-03-23 • via Nuitee
K
Kathryn • couple • us
10
2026-03-23 • via Nuitee
S
Shawn T • couple • us
8
2026-03-23 • via Nuitee
L
LASZLO KRISZTIAN • family_with_children • es
10
2026-03-23 • via Nuitee
D
drayton • family_with_children • us
8
2026-03-23 • via Nuitee
S
STEPHANIE • family_with_children • us
8
2026-03-16 • via Nuitee
R
Rene • family_with_children • de
8
Pros:

Für die Abholung der WOMOs im Hafen optimal.

2026-03-16 • via Nuitee
K
Kareem • solo_traveller • us
10
2026-03-13 • via Nuitee
J
Jennifer • couple • us
10
2026-03-13 • via Nuitee
N
Natasha dogen • family_with_children • us
10
2026-03-12 • via Nuitee
L
Lisa • family_with_children • us
5
Pros:

It was conveniently close to the highway, and comedy club is attached to the hotel. That was the only reason we stayed at the hotel.

Cons:

The bathroom tub/shower dripped all night. The sink was clogged, chair was very worn and looked like an animal scratched the material of the chair.

2026-03-09 • via Nuitee
D
David • solo_traveller • us
8
Very mixed and paid much in Lyft rides
Pros:

Great restaurant and nice room.

Cons:

Bad employees at front desk who were both rude and contradictory

2026-03-08 • via Nuitee
S
steven whitehead • family_with_children • us
10
2026-03-08 • via Nuitee
N
Newton • family_with_children • us
8
2026-03-05 • via Nuitee
T
Tiffany • couple • us
8
2026-03-03 • via Nuitee