Comfort Inn & Suites Black River Falls I-94

Hotels
•
Comfort
8.3 (219 reviews)
West 10170 Highway 54 East , Black River Falls , US
+1 715-284-0888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and efficient staff often noted at check-in and breakfast
Convenient, central location (close to trails/highways)
Good/abundant breakfast (lemon water noted)
Comfortable bed mentioned by several guests
Large pool area and family-friendly lobby space
Easy parking and accessible building
Cons:
Multiple cleanliness issues: mold, dirty carpets/floors, musty smells
Some rooms had unmade sheets or poor housekeeping
Hot tub/jacuzzi cleanliness and temperature problems
Room issues: uncomfortable beds for some, cramped bed placement, shower handle/AC problems, difficult-to-open doors
Isolated but serious service failures: reservation not honored and unhelpful front desk interactions
Noise from children/guests in rooms above reported

Categories

Cleanliness
6.5
Multiple guests reported mold in tubs/ceiling, dirty floors and carpets, musty odors and at least one instance of sheets not changed—consistent cleanliness problems lowered this score.
Service
9
Many mentions of friendly and efficient staff at check-in and breakfast; however there are a few strong negative incidents (reservation not honored, unhelpful/snotty front desk) that are isolated but impactful. Overall service tone is positive, so rating reflects generally good staff with occasional lapses.
Location
9.2
Repeatedly noted as centrally located, convenient to trails/highways and useful for reunions—location is a clear strength in the reviews.
Room Quality
7.6
Mixed feedback: some find beds comfortable, but multiple guests reported uncomfortable beds/back pain, cramped bed placement, hard-to-operate shower handles and difficult door entry—room comfort and layout issues reduce the score.
Amenities
7.8
Positive notes about a large pool area and family space, but hot tub/jacuzzi cleanliness and temperature issues, trouble finding kid slide controls, and an AC that sometimes didn't cool well lower this rating.
Value for Money
9
Several guests called it a good value for short stays and appreciated free breakfast and parking; value is perceived as strong despite some cleanliness/service problems.
Food and Beverage
9
Breakfast was frequently praised as excellent, plentiful and well-staffed (lemon water noted); a few isolated issues like cold sausage were reported but overall F&B is a positive aspect.
Overall Experience
8.3
Most summaries describe an overall good stay and willingness to recommend, tempered by notable cleanliness and occasional service failures—netting an overall rating equal to the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Accommodations: Experience comfort and convenience at Comfort Inn & Suites Black River Falls I-94. Our hotel offers spacious rooms with modern amenities like pillow-top mattresses and flat-screen televisions.

Indoor Leisure: Relax and unwind in our indoor heated pool and hot tub, or stay active in our exercise room. Perfect for all seasons, our hotel provides the ideal setting for a rejuvenating getaway.

Business-Friendly: Stay productive with our on-site business center, equipped with everything you need for a successful work trip. Host your next meeting or event in our versatile banquet and meeting rooms.

Book your stay at Comfort Inn & Suites Black River Falls I-94 for a memorable and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EAU

Location

Guest Reviews

8.3
Based on 219 reviews
Cleanliness: 6.5
Service: 9
Location: 9.2
Room Quality: 7.6
Amenities: 7.8
Value for Money: 9
Food and Beverage: 9
Overall Experience: 8.3
N
Nancy • family_with_children • us
8
2026-11-02 • via Nuitee
S
Sarah • extended_group • us
10
It was clean and the staff where nice.
2026-10-30 • via Nuitee
S
Stephanie DJ • solo_traveller • us
9
Very Good night, quiet and clean!
Pros:

Last minute check in so thankful there was room! Comfortable bed, friendly staff at check in and at breakfast!

Cons:

That I couldn't stay longer.... road trip home was waiting for me!!

2026-10-20 • via Nuitee
H
Heather • family_with_children • us
9
Pros:

Quiet and comfortable, friendly staff

Cons:

Hot tub was warm at best.. and took awhile to find the button to turn on the kiddo slide.

2026-10-19 • via Nuitee
D
Dianne • couple • us
10
2026-10-17 • via Nuitee
K
Kuechler • solo_traveller • us
10
2026-10-13 • via Nuitee
J
Jeanne • couple • us
10
Best place to stay in Black River Falls
Pros:

Felt very comfort there. The staff is very friendly and efficient

Cons:

It was all nice

2026-10-07 • via Nuitee
B
Barbara • couple • us
10
Great
Pros:

All

Cons:

Nothing

2026-09-18 • via Nuitee
T
Todd • solo_traveller • us
8
Would stay there again
Pros:

Great location

2026-09-12 • via Nuitee
C
Cheri • couple • us
8
2026-09-11 • via Nuitee
J
Joyce • solo_traveller • us
8
Overall was a good experience
Pros:

Side by side friendly, nice breakfast, staff friendly .

2026-09-03 • via Nuitee
T
Tom • couple • us
8
Pros:

Nicely laid out

Cons:

Opening the doors was extremely difficult. The time allowed after using the key and then opening the door was ridiculously short, making door entry quite tedious and taking multiple attempts.

2026-08-31 • via Nuitee
C
Carrie • solo_traveller • us
6
Overall, good
Pros:

Everything was great, except the beds. Woke up with major backache/kinks everyday.

2026-08-28 • via Nuitee
S
Sc2daughter • solo_traveller • us
10
2026-08-27 • via Nuitee
J
Julie • couple • us
5
Adequate
Pros:

It was centrally located and easy to get too.
Breakfast was plentiful and decent.

Cons:

The bed was uncomfortable. There was mold in the bathtub. People with kids in the room above jumping around at all hours!!!

2026-08-25 • via Nuitee
J
johnson • couple • us
9
2026-08-24 • via Nuitee
S
Sam • family_with_children • us
7
Good but disappointed with the cleanliness of the carpet in the floors
Pros:

Location and breakfast

Cons:

Feet were black when walking barefoot in the room in the halls Floors were dirty

2026-08-17 • via Nuitee
D
David • solo_traveller • us
9
Pros:

It was a family reunion and here was lots of space in the lobby to sit and talk and catch-up.

2026-08-16 • via Nuitee
T
TROY • solo_traveller • us
6
Pros:

Location and staff were good. Old hotel, musty, bad windows uncomfortable beds and pillows.

Cons:

Beds, pillows, carpets smelled musty. Staff tried to cover it with air freshener which made it worse.

2026-08-13 • via Nuitee
B
Brandon • family_with_children • us
1
I would not stay here again.
Pros:

Location

Cons:

Property was unclean and staff was not pleasant.

2026-08-11 • via Nuitee