Quality Inn Bourne - Cape Cod

Hotels
•
Choice Hotels International
7.1 (154 reviews)
100 Trowbridge Rd, Buzzards Bay, Massachusetts, 02532 , Buzzards Bay , US
+1 774-247-0023

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Facilities

Conference space
Golfing nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Kayaking nearby
Television in common areas
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
See all facilities

Review Highlights

Pros:
Convenient location / close to restaurants
Friendly, helpful staff
On-site restaurant
Good for families / nearby dining options
Some guests found rooms comfortable and clean
Pool praised by several guests
Well maintained older property (per some reviews)
Cons:
Poor cleanliness in some rooms (blood, stains, spiders, odors)
No elevator / difficult stairs for upper floors
Room issues: uncomfortable pillows/chairs, creaky beds, doors/locks problems
Limited/poor continental breakfast and restaurant service (closures reported)
Hot tub empty / pool too cold for some guests
Reports of run-down areas (stained carpet, curtains not closing, electrical issues)
Unexpected fee/poor handling when requesting room/floor changes

Categories

Cleanliness
5
Multiple guests reported poor room cleanliness (toilet with blood, stained sheets, spiders, odors) and at least one missed cleaning; a few guests described rooms as clean, but overall cleanliness is rated below average.
Service
9
Staff are frequently described as friendly, helpful and accommodating at check-in; isolated operational issues (keys not working, no morning checkout staff, an unexpected fee to change floors) were reported but overall service sentiment is strongly positive.
Location
8
Many guests call the location convenient and close to restaurants and attractions; some note traffic/roundabout access and bridge-area congestion as drawbacks.
Room Quality
6.2
Room quality is mixed: some guests found rooms comfortable and well maintained, while others reported uncomfortable pillows/chairs, creaky beds, doors/locks issues, malfunctioning fixtures and damaged curtains/outlets.
Amenities
7
Amenities receive mixed feedback: the pool was praised by some but others reported it cold and the hot tub unavailable; no elevator/ramp was a frequent complaint affecting accessibility.
Value for Money
6.5
Several guests felt the property offered reasonable value (family-friendly, nearby restaurants) but others cited unexpected charges and condition issues that lowered perceived value.
Food and Beverage
6.6
On-site restaurant is convenient and praised by some, but multiple guests reported limited continental breakfast, poor coffee and bad restaurant service or closures, resulting in a slightly below-average score.
Overall Experience
8.5
Overall impressions are mixed but tend toward positive: many guests enjoyed the location, friendly staff and some amenities, while a minority reported serious cleanliness and room problems; aggregated sentiment leans favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Recreation Amenities and Entertainment

Enjoy the indoor pool, terrace view, and complimentary wireless internet. Relax in the bar/lounge or dine at the on-site restaurant. A continental breakfast is served daily.

Business and Event Facilities

The hotel offers a business center, conference space, and 150 meeting rooms. Features include complimentary newspapers, a 24-hour front desk, and free self-parking.

Comfortable Accommodations

Stay in one of the 43 air-conditioned rooms with modern amenities like LED TVs, refrigerators, and microwaves. Free Wi-Fi and local calls are included, ensuring a cozy stay.

Immerse yourself in the charm of Bourne at Quality Inn. Book now for an unforgettable experience.

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 154 reviews
Cleanliness: 5
Service: 9
Location: 8
Room Quality: 6.2
Amenities: 7
Value for Money: 6.5
Food and Beverage: 6.6
Overall Experience: 8.5
J
Jesse
8
Pros:

Good motel

2025-10-08 • via Nuitee
N
nicholas
10
Pros:

Convenient

2025-10-06 • via Nuitee
R
Robert
6
Pros:

Hotel keys didn’t work. Had to get manager to open door. One day did not clean room.

2025-09-28 • via Nuitee
K
Kathleen
6
Pros:

I was disappointed in the bathroom cleanliness. The toilet had blood on it and other dirty spots I had clean before I could use it. Lots of spiders too. I killed 3 in the bathroom and one on my nightstand. The pillows were very uncomfortable. The arm chair in the room was as hard as a brick. Very disappointed in that. The hot and cold water to the sink were backwards. The shower head was off center in the bathroom. The room smelled bad. The outside grounds of the property are very beautiful. Getting to the location from the roundabout in heavy traffic was difficult for me. I did not know the area so it took 3 try’s but I finally made it. The are you turn into to get to the hotel has large potholes the need repaired. There was no safe in the room either. I suppose it’s because they don’t come to your room unless you request it. Also I was very disappointed that the hot tub was empty and not available. That’s one reason I chose this hotel. The pool was too cold to use. They are both inside so it was sad it was so cold. I will not stay here again. I do not recommend the hotel.

2025-09-22 • via Nuitee
M
MARK • partner
4
Pros:

We were assigned the second floor with no elevator and no ramp. We are old and could not carry our bags up. We asked for a first floor and she told us another $269 for the change. What a rip off. So we had to just take our clothes and bathroom stuff up separately to the room.

2025-09-22 • via Nuitee
E
Emmalee • partner
8
Pros:

Nice hotel! Location is not ideal with traffic near the bridge.

2025-09-12 • via Nuitee
J
Jane
6
Pros:

Restaurant closed on a Friday night???? Room was ok - NO elevator so I had to drag my suitcase up flights of stairs

2025-09-08 • via Nuitee
D
David • partner
10
Pros:

We like everything about this property

2025-08-18 • via Nuitee
I
Ingrid • family
8
Pros:

The staff were friendly and helpful. The pool was amazing!

2025-08-17 • via Nuitee
N
nicholas
10
Pros:

Restaurant on site

2025-08-17 • via Nuitee
R
Raymond • family
6
Pros:

Continental breakfast is exceedingly limited. The service at the restaurant connected to hotel is terrible.

2025-08-13 • via Nuitee
N
nicholas
10
Pros:

Great location

2025-08-10 • via Nuitee
E
Elizabeth
6
Pros:

The check-in staff was great, there was no staff in the morning to check out! The free breakfast was less than stellar and the coffee was terrible

2025-08-02 • via Nuitee
L
Luis • family_with_children
8
Pros:

Didn't like how first room door wouldn't lock. Second room door nededed to push so it would lock. Bed was creeky when you move. Thought to hotel had a weird smell. Other than that staff where nive and helpfull. Quite area.

2025-07-30 • via Nuitee
E
Erika • family
10
Pros:

Just don’t like carpet

2025-07-29 • via Nuitee
A
Adao • partner
10
Pros:

Nice place to relax and enjoy be there

2025-07-23 • via Nuitee
M
Martin
8
Pros:

Older motel good condition well maintained good service and staff

2025-07-16 • via Nuitee
R
robert
8
Pros:

Good for family, two good restaurants nearby

2025-07-10 • via Nuitee
W
Wayne • family
10
Pros:

Clean, lots of amenities, convenient location.

2025-07-07 • via Nuitee
A
Arminda
6
Pros:

I like it because it’s close to a lot of restaurants and scenery and things to do around there

2025-07-01 • via Nuitee