Motel 6-Charlotte, NC - University

Hotels
4.8 (205 reviews)
1111 West Sugar Creek Road , Charlotte , us
+1 704-598-2882

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Close to restaurants
Cons:
Dirty rooms
Unsafe location
Broken amenities
Poor overall maintenance

Categories

Cleanliness
3.26
Many reviews mentioned dirty rooms, roaches, and overall unsanitary conditions.
Service
7.23
Mixed reviews on service, with some highlighting friendly staff despite overall poor experiences.
Location
4.77
Multiple mentions of unsafe surroundings with loitering and homeless individuals nearby.
Room Quality
3.22
Reports of broken amenities, discomfort, and poor maintenance in rooms.
Amenities
3.25
Very few amenities mentioned, and many were either broken or not as advertised.
Value for Money
9.21
Some reviews suggest that the price did not match the quality and experience.
Food and Beverage
3.26
No breakfast options and no coffee until after 8 am.
Overall Experience
4.23
General sentiment reflects dissatisfaction with the hotel, numerous issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:38

Property Description

Convenient Location

Explore Charlotte

Comfortable Amenities

Located just a short drive from the University of North Carolina, the all non-smoking Motel 6 University in Charlotte offers a convenient and comfortable stay. Each room features a cozy window seat, along with amenities like free WiFi, cable TV, a hair dryer, and ironing facilities.

Explore the vibrant downtown area and the nearby Convention Center, both just a 10-minute drive away. Don't forget to visit the exciting NASCAR Hall of Fame, also conveniently located just 10 minutes from the hotel.

Experience the best of Charlotte at Motel 6 University. Book your stay now for a memorable visit.

Important information:

Pets weighing over 6.8 kg cannot be accommodated.

All pets must be approved by the property prior to arrival and have a kennel or pet carrier.

Guests who smoke on property will be fined by the property. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

4.8
Based on 205 reviews
Cleanliness: 3.26
Service: 7.23
Location: 4.77
Room Quality: 3.22
Amenities: 3.25
Value for Money: 9.21
Food and Beverage: 3.26
Overall Experience: 4.23
C
Celetha • couple • us
1
2026-08-17 • via Nuitee
D
Donald • solo_traveller • us
4
2026-08-10 • via Nuitee
P
Pjotrek • solo_traveller • cz
8
2026-08-04 • via Nuitee
G
Gonzalez • solo_traveller • us
1
Didn’t even stay how bad it was
Pros:

Nothing

Cons:

Everything

2026-08-02 • via Nuitee
S
Shirley • family_with_children • us
2
No
Pros:

The receptionist was the only part of the experience I appreciated. He was swift, attentive, and addressed my concerns without hesitation

Cons:

What I Didn’t Like
The property felt more like a lockdown facility than a hotel, with a Fort Knox vibe that immediately raised red flags. Outside, there were people openly getting high on the corner, and a shady crew posted up in the parking lot, creating an atmosphere that was unsafe before I even stepped inside.

Inside, the walls carried such a heavy, stale smoke odor that the COPD risk felt about 99.9%. This is not a family‑friendly environment — not for toddlers, not for kids, and definitely not for anyone with respiratory issues.

I didn’t feel safe. I was more worried about my property, my personal safety, or even the possibility of stepping on a needle than anything related to comfort.

When the receptionist asked why I didn’t want to stay, I explained clearly:
I have one child with asthma, and this environment was absolutely not appropriate for his health or safety. This wasn’t it.

2026-08-02 • via Nuitee
T
Tolle • solo_traveller • us
6
2026-07-21 • via Nuitee
T
Tolle • solo_traveller • us
7
2026-07-21 • via Nuitee
M
McLaughlin • family_with_children • us
1
Ended up not staying here would love a refund
Pros:

Absolutely nothing

Cons:

Ended up not even checking into this place. The environment around the motel was sketchy at best. Bums and what looked like drug deals going on in the parking lot and entrance

2026-07-08 • via Nuitee
K
Kabamba • solo_traveller • us
10
Pros:

Everything

Cons:

No nerve

2026-06-27 • via Nuitee
L
Ladasia • couple • us
6
2026-05-27 • via Nuitee
J
Jeffrey • extended_group • us
1
I will never stay here
Pros:

Nothing

Cons:

Everything, it was dirty, unkept, and the staff was horrible. I didn’t even stay a night. Not even sure if I’m getting a refund.

2026-05-26 • via Nuitee
C
Corey • couple • us
1
2026-05-19 • via Nuitee
C
Carol • family_with_children • us
10
Other than the restroom my stay was comfortable
Pros:

Great, coffee as well

Cons:

The bathroom could have been a little more clean. I notice trash under the sink.

2026-05-14 • via Nuitee
C
CANDICE • solo_traveller • us
4
Terrible part of town and ragged facilities. Don’t do it.
Pros:

The property was close to where I needed to be.

Cons:

The facilities are ragged and only very surface cleaned. There are absolutely no amenities. This place is still rolling out ‘Covid protocol’ as the reason for not having amenities such as continental breakfast or even an open lobby. The lobby was mostly locked because the amount of houseless and vagrants hanging around the property is insane. Panhandlers, houseless, working ladies…..crawling. This place is in a terrible location. The homeless have broken glass all over the parking lot that no one cleans up. My room didn’t even have a security latch on the door. The floors were dirty. The bed looked like it has been remade with used sheets. No hangers for use. No microwave. Heating unit was filthy. Never again.

2026-04-22 • via Nuitee
T
Tanhia • family_with_children • us
7
Pros:

Need a little bit more work

Cons:

only could use one door
hey, I need to get microwaves in the room

2026-01-19 • via Nuitee
S
Seth • family_with_children • us
1
It was so bad I didn’t stay, choosing to drive home exhausted in the middle of the night.
Pros:

When we pulled in to the driveway we encountered a group of people blocking the entrance who were zombie people. They were junkies who were standing up while passed out. Approaching the building really didn’t make me feel any better. People were passed out in cars, and the property was run down. The staff was unpleasant, but nowhere near as bad as the smell in the rooms.

This place was so bad, that after the event we decided to drive home in the middle of the night rather than stay at this dump. As a parting gift, while exiting the premises a new group of people were in the driveway, one of which was laying unconscious in the road, with his pants down to his knees… and no, he was not wearing underwear.

Cons:

The smell was horrible. I was shocked that this place received 4 stars. This is a -5 star crackhouse if I ever saw one.

2026-01-19 • via Nuitee
K
Katherine • solo_traveller • us
1
Pros:

Nothing

2026-01-19 • via Nuitee
V
Vanessa • couple • us
6
2026-01-19 • via Nuitee
R
Roberto • family_with_children • us
2
Pros:

Staff was friendly and helpful

Cons:

A lot of homeless and drug addicts in around the building. Roaches in the room and ceiling cracked and water stains. Toilet lid did not fit toilet. Bed was u comfortable and TV doesn't change channels. The place looks condemned overall.

2025-12-12 • via Nuitee
D
davis • solo_traveller • us
1
Worst hotel I've personally stayed
Pros:

Nothing at all

Cons:

Everything

2025-12-10 • via Nuitee