Quality Inn Knoxville West Cedar Bluff

Hotels
Quality Inn
6.5 (205 reviews)
309 North Peters Road , Knoxville , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
Small room sizes
Unpleasant smells
Limited amenities

Categories

Cleanliness
6.08
Multiple mentions of cleanliness with some negative remarks about odors and small spaces.
Service
7.55
Staff were noted as friendly and helpful, although there were some issues with communication.
Location
7.09
Convenient location, but issues with noise and unpleasant odor noted.
Room Quality
6.04
Rooms were generally clean but often very small and with poor ventilation.
Amenities
7.07
Basic amenities present, but there were complaints about breakfast options.
Value for Money
6.03
Perceived low quality in some areas relative to price, though some found good value.
Food and Beverage
5.58
Breakfast offerings were limited and received some negative feedback.
Overall Experience
6.55
Mixed feelings; some positive aspects but significant issues noted that affect overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:33

Property Description

Convenient Location
Situated west of downtown Knoxville, Microtel Inn by Wyndham offers easy access to the University of Tennessee within a short 15-minute drive.

Comfortable Accommodations
Each room is thoughtfully equipped with amenities such as cable TV with HBO, a work desk, and a cozy window seat for relaxation, ensuring a comfortable stay for every guest.

Nearby Attractions
Explore the city with ease as the hotel is located close to attractions like the Frank H. McClung Museum, Knoxville Convention Center, and West Town Mall, all within a convenient 15-minute drive.

Experience comfort and convenience at Microtel Inn by Wyndham Knoxville. Book now for a delightful stay!

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and additional charges may apply.

Please note guests must be at least 21 years old to check in and photo identification must match the name on reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

6.5
Based on 205 reviews
Cleanliness: 6.08
Service: 7.55
Location: 7.09
Room Quality: 6.04
Amenities: 7.07
Value for Money: 6.03
Food and Beverage: 5.58
Overall Experience: 6.55
C
Clark solo_traveller us
1
Pros:

Nothing

Cons:

Its smelled horrible and very nasty floors

2026-07-23 via Nuitee
J
Jennifer solo_traveller us
9
2026-07-19 via Nuitee
S
Somy couple us
9
I just wanted to stop, rest, have breakfast, and continue on a long drive, and at this hotel, I found exactly what I was
Pros:

Clean, good location.

Cons:

Even though I booked a non-smoking room, the one I was given smelled a bit like cigarettes.

2026-07-17 via Nuitee
J
James solo_traveller us
10
2026-07-17 via Nuitee
A
Alona family_with_children us
5
2026-07-16 via Nuitee
T
Toby solo_traveller us
3
Pros:

Location, clean, staff was nice.

Cons:

There was a smell in the room that was offensive. Didn’t realize until waking up in the middle of the night.

Back door next to my room didn’t lock.

2026-07-12 via Nuitee
E
Estefany family_with_children us
10
2026-07-01 via Nuitee
K
Kuracka solo_traveller us
9
2026-06-25 via Nuitee
Y
Yunfei family_with_children us
10
Pros:

Clean and quiet

2026-06-25 via Nuitee
R
Rosanne solo_traveller us
10
2026-06-24 via Nuitee
N
Nicole family_with_children us
6
2026-06-21 via Nuitee
R
Robert solo_traveller us
5
Stay away once they get your money they forget about the customer service
Cons:

Was charged for two ton confirmations for just myself and still not credited a full stay back. Somehow two reservations were made and they won’t refund it

2026-06-20 via Nuitee
G
Garcia solo_traveller us
7
Floors were not properly cleaned
Pros:

Great location

Cons:

Everything seemed really clean except for the floors. After showering for the evening, walking around briefly had not only my feet but my toddlers and husbands feet black from dirt. As a former housekeeper myself, I was truly disgusted as that should NEVER happen.

2026-06-19 via Nuitee
P
Preza couple us
1
Bad
Pros:

None

Cons:

Dirty

2026-06-18 via Nuitee
R
Richard couple us
8
2026-06-16 via Nuitee
M
Miranda couple us
9
Pros:

Easy to get to and nice staff. Breakfast was also delicious

Cons:

Very warm in lobby and in our room. We were able to lower the thermostat to cool it down eventually.

2026-06-15 via Nuitee
S
Susan couple us
10
2026-06-11 via Nuitee
W
Wesley couple us
9
2026-06-07 via Nuitee
C
Carolyn solo_traveller us
5
It was OK.
Pros:

I liked that they provided breakfast.

Cons:

The internet seemed to be extremely slow to the point that it was nearly unuseable. The TV function was impossible so I could rarely find any channel and could not figure out how to choose a channel from the guide. The parking lot was being resurfaced so half of it was closed off and there were not really enough spaces for guests. Some of the parking spaces were on a significant incline that I did not feel comfortable parking there with my rental vehicle.

2026-06-07 via Nuitee
Y
Yuliana couple us
8
2026-06-03 via Nuitee