Eurostars Puerta Real

Hotels
Eurostars Hotels
9 (4378 reviews)
Acera del Darro, 24 , Granada , es

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Good amenities
Cons:
Staff attitude
Limited breakfast variety
Inadequate room furnishings

Categories

Cleanliness
8.46
Clean and neat hotel, but some common areas noted as compact.
Service
9.43
Overall positive service experiences with friendly staff, though some staff need to improve.
Location
9.97
Excellent location, perfect for visiting the city with easy access to attractions.
Room Quality
8.92
Spacious and comfortable rooms, though some reviews mention inadequate furnishings in some cases.
Amenities
8.95
Good amenities available, but some guests noted issues like the sauna not working promptly.
Value for Money
8.41
Generally satisfactory but some mentioned issues with rooms not meeting expectations.
Food and Beverage
8.46
Breakfast options are satisfactory, but variety could be improved.
Overall Experience
9.43
Excellent overall reviews with guests enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:24

Property Description

Central Location in Granada's Old Town
Eurostars Puerta Real is perfectly situated in the heart of Granada's old town, just a short stroll away from the iconic Alhambra. Explore the city's vibrant streets and immerse yourself in its rich history and culture.

Luxurious Amenities for Relaxation
Indulge in comfort at Eurostars Puerta Real with its air-conditioned rooms, wellness center featuring a sauna, gym, and Turkish bath. Unwind and rejuvenate after a day of sightseeing in the city.

Convenience and Hospitality
Enjoy the convenience of free WiFi throughout the hotel and easy access to Granada's top attractions, tapas bars, and shopping districts. Let our dedicated staff assist you in booking tickets for excursions and shows, ensuring a memorable stay in Granada.

Book now to experience the perfect blend of luxury and convenience at Eurostars Puerta Real!

Important information:

When booking 3 or more rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 4378 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 9.43
G
giulia couple es
7
Pulizia ottima, posizione ottima ma sinceramente non tornerei per il servizio e prezzo
Pros:

La posizione e la pulizia

Cons:

Nella camera che ci hanno dato, non c’era nessun tipo di accessorio bagno come di solito si trova, per esempio cuffia doccia, spazzolino, kit, non c’erano asciugamani bidet ma solo doccia e viso, no acqua in bottiglia, la ragazza della reception è stata molto gentile Maria ma quando siamo arrivati al buffet, erano le 10.15 e la ragazza che era lì ci ha detto che avevamo 15 minuti per mangiare perché poi avrebbe tolto tutto, noi eravamo in vacanza e lo sapevamo infatti siccome era il compleanno del mio compagno eravamo scesi per portarci in camera la colazione perché volevamo farla con calma, non ha avuto tatto, anche noi lavoriamo nella ristorazione e sappiamo come funziona ma bisogna sempre pensare a chi hai davanti, per noi era un giorno di festa e riposo e non avevamo detto nulla.

2026-05-09 via Nuitee
V
Valdes couple us
10
2026-05-08 via Nuitee
K
KARINA couple br
9
Pros:

A atenção das meninas da recepção do Hotel.

2026-05-08 via Nuitee
S
Szymon family_with_children pl
10
Nice hotel in the center of Granada
Pros:

Very well located parking close to the center - 1 minute.
25 minutes by foot to Alhambra.
Very helpfull stuff.
Good breakfasts.
Hotel parking is a challenge to park, but really nice.

Cons:

Unfortunately rooftop open only in the hotseason.

2026-05-07 via Nuitee
G
Gonzalo couple cl
10
Ubicación y servicio excepcional!!
Pros:

La ubicación excepcional, la gente a cargo, recepción, chicas del aseo, chicas del desayuno!

Cons:

Todo nos gusto!

2026-05-07 via Nuitee
A
Alan solo_traveller gb
10
City break
Pros:

The hotel was modern clean and the staff were lovely

Great location

Cons:

Nothing everything was perfect

2026-05-07 via Nuitee
M
Marín Sánchez solo_traveller es
10
Pros:

El trato de los trabajadores, la limpieza y la ubicación

Cons:

Un poco de ruido

2026-05-07 via Nuitee
L
laurent solo_traveller fr
8
Pros:

Le personnel tres accueillant
L'emplacement correct
Le petit déjeuner correct

Cons:

Nous avions choisi cet établissement pour l'accès à la terrasse mais elle était fermée et l'accès n'était pas possible durant notre séjour !

2026-05-07 via Nuitee
M
Miti family_with_children ro
9
A fost bine, dar se putea și mai bine
Pros:

Camera a fost mare și patul matrimonial imens. Amplasarea hotelului și disponibilitatea personalului.

Cons:

Baia nu avea un sistem de ventilație corespunzător, motiv pentru care există tot timpul un miros neplăcut.

2026-05-07 via Nuitee
B
Boccino family_with_children ch
7
2026-05-07 via Nuitee
R
Rosa Maria solo_traveller es
9
2026-05-05 via Nuitee
V
Vicente solo_traveller es
3
Cons:

Que realice la reserva y el día de antes me liaron diciéndome que no podían darme la habitación y que si quería me remitían al hotel San Antón, por supuesto me fui al Meliá, nunca me había ocurrido una cosa así en Booking

2026-05-05 via Nuitee
M
María Dolores solo_traveller es
7
2026-05-05 via Nuitee
K
Karen couple gb
8
Very good. Pleasantly surprised by the hotel. Loved Granada
Pros:

We loved the room we had looking out over the square. It was large and very pleasant and clean (the cleaning staff were great) and the bed was comfortable. Lovely shower too. It was nice to be able to stand out on the balcony and watch the world go by. The front desk staff were also very helpful. Unfortunately the roof terrace was shut for our visit but they opened it up for us to see the view. I would definitely stay again. It was very easy to walk everywhere, which we did. It is hilly in places but not OTT. Also easy to find good places to eat and drink. Excellent tapas and shops. Lovely ice cream too!

Cons:

We drove in from Málaga and that was a nightmare once approaching the city centre due to all the restricted roads. It would be really great to have some clear instructions as to how to get there by car as google maps were useless. Nothing to do with the hotel, but the associated parking over the road was a nightmare...very tight. I understand the parking at the hotel itself is even tighter! Fine if you had a mini or Fiat 125 but otherwise not. No need for a car there anyway unless you are visiting other towns/areas. It was a shame that there was only really the breakfast area in the hotel. We didn't have breakfast there so can't comment on that. Also no communal areas to relax aside from the reception...but lots of places to relax and have a drink or snack immediately outside the hotel

2026-05-03 via Nuitee
C
carlo couple it
10
Pros:

Centrale

Cons:

Parcheggio pubblico

2026-05-03 via Nuitee
L
Laurent solo_traveller be
9
Pros:

Chambre spacieuse avec 2 salles de bains. Très grand lit. Petit déjeuner copieux. Emplacement top pour visiter le centre. Parking juste en face de l’hôtel, réduction grâce à l’hôtel.

Cons:

Douche bouchée.

2026-05-03 via Nuitee
K
Katrien solo_traveller be
8
2026-05-03 via Nuitee
K
Kawito06 solo_traveller fr
10
Excellent séjour
Pros:

La gentillesse du personnel , l' emplacement de l'hôtel, la propreté de la chambre .

2026-05-03 via Nuitee
M
Michaela couple gb
10
Fab hotel
Pros:

Great location, quiet! Lovely size room and very clean

Cons:

Parking was difficult, couldn’t find the recommended parking and lots of taxi only streets. Ended up paying for a place further away

2026-05-03 via Nuitee
N
Noriko couple pt
7
2026-05-02 via Nuitee