Eurostars Puerta Real

Hotels
•
Eurostars Hotels
9 (4338 reviews)
Acera del Darro, 24 , Granada , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Good amenities
Cons:
Staff attitude
Limited breakfast variety
Inadequate room furnishings

Categories

Cleanliness
8.46
Clean and neat hotel, but some common areas noted as compact.
Service
9.43
Overall positive service experiences with friendly staff, though some staff need to improve.
Location
9.97
Excellent location, perfect for visiting the city with easy access to attractions.
Room Quality
8.92
Spacious and comfortable rooms, though some reviews mention inadequate furnishings in some cases.
Amenities
8.95
Good amenities available, but some guests noted issues like the sauna not working promptly.
Value for Money
8.41
Generally satisfactory but some mentioned issues with rooms not meeting expectations.
Food and Beverage
8.46
Breakfast options are satisfactory, but variety could be improved.
Overall Experience
9.43
Excellent overall reviews with guests enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:24

Property Description

Central Location in Granada's Old Town
Eurostars Puerta Real is perfectly situated in the heart of Granada's old town, just a short stroll away from the iconic Alhambra. Explore the city's vibrant streets and immerse yourself in its rich history and culture.

Luxurious Amenities for Relaxation
Indulge in comfort at Eurostars Puerta Real with its air-conditioned rooms, wellness center featuring a sauna, gym, and Turkish bath. Unwind and rejuvenate after a day of sightseeing in the city.

Convenience and Hospitality
Enjoy the convenience of free WiFi throughout the hotel and easy access to Granada's top attractions, tapas bars, and shopping districts. Let our dedicated staff assist you in booking tickets for excursions and shows, ensuring a memorable stay in Granada.

Book now to experience the perfect blend of luxury and convenience at Eurostars Puerta Real!

Important information:

When booking 3 or more rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 4338 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 9.43
J
Javier • solo_traveller • ar
8
Pros:

Bien ubicado

2026-04-18 • via Nuitee
ΑΙΚΑΤΕΡΙΝΗ • couple • gr
10
Pros:

ΟΛΑ! Αρχικά η κοπέλα που μας υποδέχτηκε στη ρεσεψιόν ήταν σούπερ κατατοπιστική, δίνοντάς μας πληροφορίες για το ξενοδοχείο αλλά και για μέρη που θέλαμε να επισκεφτούμε, μαζί με έναν χάρτη της περιοχής. Ο,τιδήποτε τους ζητήθηκε από εμάς, μας το παρείχαν με ευγένεια. Τα τουριστικά αξιοθέατα ήταν κοντά με τα πόδια. Πεντακάθαρο ξενοδοχείο, πεντακάθαρο δωμάτιο, άνετο και με όλες τις παροχές που αναγράφονται. Να το προτιμήσετε!

Cons:

ΟΛΑ ΜΑΣ ΑΡΕΣΑΝ!

2026-04-18 • via Nuitee
M
Marco • couple • it
10
Tutto perfetto, hotel completo e posizione top
Pros:

Soggiorno perfetto sotto ogni aspetto. Hotel molto grande e ben organizzato. Camera e bagno molto spaziosi, puliti e accoglienti. Presenza di spa e palestra, davvero un grande valore aggiunto. Posizione eccellente, comodissima per visitare tutto. Voto 10 su 10.

Cons:

Nulla

2026-04-18 • via Nuitee
A
Ana Raquel • solo_traveller • es
8
2026-04-17 • via Nuitee
T
Trinidad • solo_traveller • es
10
Pros:

La ubicación

2026-04-16 • via Nuitee
M
Malcolm • couple • gb
8
Very pleasant
2026-04-15 • via Nuitee
P
Pierre • family_with_children • fr
8
2026-04-15 • via Nuitee
A
Asun • solo_traveller • es
10
Pros:

La ubicación es perfecta. Y todas las instalaciones nuevas y bonitas.

Cons:

Todo ok

2026-04-14 • via Nuitee
O
Orlando • couple • us
9
2026-04-14 • via Nuitee
J
Jose • couple • es
9
2026-04-14 • via Nuitee
A
Aurea • family_with_children • br
8
2026-04-14 • via Nuitee
J
Jose Manuel • couple • es
8
Cons:

Habitación con poco espacio y escaso mobiliario.

2026-04-14 • via Nuitee
M
Manuel • couple • ch
9
2026-04-13 • via Nuitee
S
Sommer • family_with_children • us
10
We were only there for 1 night, but the accommodations were perfect!
Pros:

It met all of our needs for our 1 night stay.

2026-04-13 • via Nuitee
J
Jukka • family_with_children • fi
4
Not good experience
Pros:

Nice and clean hotel and in good place.

Cons:

Our room temperature was +26 and not any direction how to adjust it. I called few times to reception and nothing happen. Just some ideas how to handle it... I go to reception and ask if they will come to change it. 5min she promised but never come. I call and she said 23.00 I can come but not sooner because she was only worker in reception.
What the heck?.
So we sleep in hot room. +26 degrees.

2026-04-13 • via Nuitee
G
Gregor • couple • de
8
Für Kurzbesuch 1-2 Tage perfekt.
Pros:

Zentrale Lage mit Fußläufiger Nähe zur Kathedrale. Eigene Hotel-Garage

Cons:

Preis-Leistung etwas zu teuer. Leider war die eigene Garage ausgebucht. Die Öffentliche Garage war zwar gerade über die Straße, jedoch SEHR eng.

2026-04-13 • via Nuitee
F
Fernanda • couple • de
8
Excellent location. Good area. Nice Staff
Pros:

Location of the hotel, the staff and their suggestions. We also got what we ask in terms of room and beds. Room was a good size.

Cons:

Breakfast was not included. It is expensive to include it. WiFi connection was bad. TVs are old. It was not possible to connect other devices to the tv and the programing offer was bad.

2026-04-13 • via Nuitee
J
Jose M • family_with_children • es
9
Situación excelente
Pros:

Ubicación y Parking muy cerca.

Cons:

Esta bien

2026-04-12 • via Nuitee
I
Irene • couple • es
10
2026-04-12 • via Nuitee
T
Tim • extended_group • gb
8
2026-04-11 • via Nuitee