Pelican Grand Beach Resort - A Noble House Resort

Every time we’re here there is an issue with an elevator needing servicing. We each had massages but my partner was offered extras and none were offered to me and I’m aware there is a charge. They charge you a hospitality charge in the spa in addition to the massage. Robe, cup of tea and orange slices with massage was 800$ for two. They should offer bathrobes in the suites so the woman can be covered after showering.

Not a thing

Upkeep on elevators could use some paint

The hotel is very old and clearly worn out. It seems it hasn't been renovated or undergone any serious renovations in a long time. Our first contact with the reception desk seemed encouraging–we arrived a bit early, but as we were early check-in guests, we were assured that our rooms would be available soon. The result: a wait of over four hours, with no response from the reception staff. Additionally, the very next day, we discovered that hotel guests had a promotional water taxi ticket issued at the front desk. Of course, no one informed us about this. I found out completely by accident. Next: the elevators were working very poorly, with broken buttons. The most efficient one was a service elevator, theoretically not for hotel guests.Next: the very unfriendly receptionist in the restaurant before breakfast. Trying to be seated at a table—most of them were unoccupied—we were told that the kitchen couldn't keep up with serving breakfast because they were understaffed and kept us waiting. Fortunately, the manager helped a bit. But... I don't think I've ever had such terrible avocado toast (and so expensive, by the way). The worst in my life. $83 for two with coffee. Of course, a 20% tip was mandatory. We didn't go back, but I did try some coffee and muffins at the local shop for a change. The coffee is good, but the saleswoman who makes it is probably the most sullen of the staff. Training in smiling is highly recommended.
Although the hotel is located directly on the beach, it's in a place where everything is far away. Don't count on walking distance. Costal winds are likely the cause, but don't count on the balcony window opening freely. Besides, it takes a pretty strong man to open it. Some impressions, to name a few.

La nourriture pas exceptionnelle mais tout le reste parfait

Not much I didn’t like beautiful place

Even though I got late checkout at 1PM, they started bagging on my door at 11AM

Stare windy z popsutymi przyciskami, wysoka kaucja pobierana podczas zameldowania w wys 600$ za 4 dni. Późna godzina zameldowania . Niesmaczne i drogie śniadania w restauracji hotelowej.

They charge extra for everything

Nothing