Quality Inn Tyler - Lindale

Hotels
Choice Hotels International
6.8 (80 reviews)
2843 West Northwest Loop 323, Tyler, Texas, 75702 , Tyler , US

Facilities

Free WiFi
24-hour front desk
Picnic area
Elevator
Conference space
Golfing nearby
Television in common areas
Multilingual staff
Golf lessons available nearby
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location for work
Cons:
Poor cleanliness
Outdated facilities
Inadequate amenities

Categories

Cleanliness
4.55
The hotel was not well-maintained with stains and a cockroach in the room.
Service
9.55
Staff was friendly and helpful during my stay.
Location
8.55
Convenient for work purposes, but not ideal in terms of comfort.
Room Quality
5.55
Rooms are run down and have maintenance issues.
Amenities
5.55
Limited amenities; pool was closed and extra towels were unavailable.
Value for Money
6.55
Did not feel the stay was worth the price based on the condition of the hotel.
Food and Beverage
7.55
No food services mentioned; experience affected by lack of utensils.
Overall Experience
6.55
Overall disappointing due to cleanliness and conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:50

Property Description

Convenient Amenities
Enjoy complimentary wireless internet, TV in common area, and picnic area.
Features include BBQ grills, ballroom, and vending machine.

Featured Amenities
24-hour front desk, multilingual staff, and elevator available.
Facilities include a 4600 sq ft conference center.

Comfortable Guestrooms
140 rooms with balconies, refrigerators, and flat-screen TVs.
Stay connected with free WiFi and enjoy digital programming.

With a stay at Quality Inn Tyler - Lindale, experience convenience and comfort near Caldwell Zoo. Book your stay now!

Important information:

  • Up to 2 children 17 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYR

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6.8
Based on 80 reviews
Cleanliness: 4.55
Service: 9.55
Location: 8.55
Room Quality: 5.55
Amenities: 5.55
Value for Money: 6.55
Food and Beverage: 7.55
Overall Experience: 6.55
S
Sara
2
Pros:

I booked this hotel for 4 days because I had work in Tyler. When I walked in the lobby to check in, it was 80 degrees and they had a couple fans going. I asked if the air worked in the rooms because it was 100+ out. They did. I felt terrible for the staff though. They stated it’s always like that.
My first 2 days I would have to have my key card redone because it wouldn’t work. After working 12 hours and being in that heat going to the 4th floor then back down because I couldn’t get in my room was not pleasant.
The pool was closed. They had no extra towels and didn’t even have a spoon.
It’s an older hotel and has not been taken care of. The rooms are run down, toilet never quit running for the 4 days I was there.
The topper was the cockroach in my room.
NEVER AGAIN! I recommend you pay a little more and stay some place else because this place is gross.

2025-08-22 via Nuitee
V
Verified traveler
6
Disappointed
Pros:

My stay was less than desirable. I've stayed here in the past and was pleased but this time not so much. It looked like the hotel has not been kept up. The furniture in the room had stains that have not been cleaned. The sink and tub did not have stoppers so if you dropped something it was gone. The staff was friendly so no issues there. I was very disappointed in the condition of the room but I just needed a place to sleep for the night.

2025-08-18 via Nuitee
S
Shyann friends
2
Pros:

No one told us there was a certain age you have to be too book the room. wont give us our refund. and they’re service is just not there.

2025-07-22 via Nuitee
L
Laddie
2
Pros:

They are so rude and o professional flat out lied to me about the 100$ deposit room was filthy and bugs crawling around the room and tables took 30 minutes to find some bony to check in ! Never ever ever again

2025-06-13 via Nuitee
S
Stephen
10
Pros:

This is an older property and could use some new paint, etc. Our room was clean and the A/C worked. We had difficulty getting into the room with the provided key card, and the gentleman on duty reprogrammed the key and personally came to our room to make sure we could get in. I wish I had gotten his name so I could express my appreciation for his going the extra mile! We slept well and would stay here again.

2025-05-31 via Nuitee
T
Tynisha friends
10
Pros:

Everything was wonderful!!!

2024-11-08 via Nuitee
J
Jacob
6
Pros:

ok place

2024-10-14 via Nuitee
M
Myron
8
Pros:

You can tell that they're doing repairs and trying to get this place together

2024-10-12 via Nuitee
H
heather
10
Pros:

It was what i expected for a low priced room.

2024-07-16 via Nuitee
H
Heather
2
Old and Uncomfortable
Pros:

This is a very old hotel. It smells musty. The room and bathroom were old and dirty. The bathroom reminded me of an old gas station bathroom. The bed was hard. We did not sleep well here. I’ve had good luck with Quality Inn in the past but this one was not good. There was supposed to be a full breakfast but it was not ready so I’m not sure what they usually serve.

2024-07-02 via Nuitee
C
Cecil partner
8
Pros:

It's passable, continental breakfast ok'd.

2024-06-29 via Nuitee
L
Leslee
10
Pros:

The staff was very friendly and helpful. I was impressed they had low sugar cranberry juice! As a diabetic I never have juice options when eating out so that was really nice. The bed was comfortable and I slept well.

2024-06-27 via Nuitee
C
CHARLES
10
Will definitely stay here again!
Pros:

We enjoyed our stay from the beginning: friendly and professional staff; fast service; clean room and linen; comfortable bed; great water pressure in the shower head; and wonderful breakfast.

This hotel will be our preferred lodging on future trips to Tyler.

2024-06-25 via Nuitee
R
Robert
4
What's Really Going On?
Pros:

A little disappointed because I have stayed at this property several times over the past 15 years.

2024-06-24 via Nuitee
M
Mr Mixa
4
Pros:

Parkin was full of electricity trucks no parking

2024-06-08 via Nuitee
J
Jameel
2
Pros:

Roaches and poor service

2024-06-07 via Nuitee
V
Verified traveler
4
Clean your bathrooms!
Pros:

The bathroom ceiling had a huge patch of mold (almost over the whole shower big), the toilet seat wasn't the right kind or size for the toilet, and there was a roach in the shower. The room itself was clean and comfortable but the bathroom was gross. In the morning there was advertised free breakfast but since only one worker was working they could not keep up with the demand and most things were empty.

2024-06-01 via Nuitee
M
Michelle
4
Pros:

The balcony didn’t lock, the water takes forever to get warm was told breakfast would be served 6am-9am was given vouchers went down that morning and was told a different story and no breakfast

2024-05-19 via Nuitee
D
Dawn
10
Pros:

Property was clean but very old

2024-05-06 via Nuitee
J
Jaciel
4
Pros:

Need more details and clean

2024-04-15 via Nuitee