Novotel Lombok Resort & Villas

Hotels
Novotel
8.5 (998 reviews)
Mandalika Resort, Pantai Putri Nyale , Kuta Lombok , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beachfront location
Friendly, attentive staff
Spacious, comfortable villas/rooms
Nice pools and resort grounds
Close to Kuta
Good breakfast options
Lovely views and family-friendly setting
Cons:
Daytime noise from nearby motorcycle race track
Some ageing/worn furnishings and equipment
Occasional cleanliness issues in villas (bathrooms)
Occasional staff inefficiency/management issues
Inconsistent food/coffee quality

Categories

Cleanliness
8
Mixed reports: several guests praise the hotel as very clean, but others note cleanliness issues in villas (especially bathrooms) and some worn room textiles — overall slightly above average but with room for improvement.
Service
9
Generally highly praised: staff repeatedly described as friendly, attentive and amazing (reception highlighted). A few comments note occasional inefficiency or poor management, but service is a clear strength overall.
Location
8
Strong beachfront location and close to Kuta favored by many guests; major negative is daytime noise from the adjacent international motorcycle circuit, lowering the score slightly.
Room Quality
8.5
Rooms and villas described as spacious, comfortable and with great views; some guests mention ageing furnishings or minor wear but overall very positive for family stays and villas.
Amenities
9
Pools, private/shared pool options, beach access, happy hour and on-site activities are frequently praised; amenities are a standout feature for guests.
Value for Money
8.5
Standard quality for this hotel tier
Food and Beverage
8
Mixed feedback: several guests loved the restaurant and breakfasts, while at least one found the food mediocre and another noted poor coffee — overall slightly above average but inconsistent.
Overall Experience
9
Many guests report unforgettable, highly recommendable stays with beautiful setting, friendly staff and memorable villas; overall sentiment is strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 21:04

Property Description

Luxurious Beachfront Property
Located in South Lombok, Novotel Lombok Resort & Villas offers a picturesque setting overlooking the stunning Kuta Beach. The blend of traditional architecture and modern comforts creates a unique and luxurious experience for guests.

Abundant Leisure Facilities
The resort boasts 3 outdoor swimming pools, a private beachfront, a spa for relaxation, and a kid's club for young guests. For the more adventurous, water sports like scuba diving and kayaking are available, while cultural day trips can be arranged for those looking to explore the area.

Diverse Dining Options
Indulge in a variety of culinary experiences at the two restaurants offering buffet spreads, hearty dishes, and refreshing drinks. Whether it's a leisurely breakfast or a lively dinner, guests can enjoy delicious meals with entertainment options nearby.

Book your stay at Novotel Lombok Resort & Villas for a perfect blend of luxury and relaxation amidst the beauty of Kuta Beach.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LOP

Location

Guest Reviews

8.5
Based on 998 reviews
Cleanliness: 8
Service: 9
Location: 8
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9
C
ccapa solo_traveller es
9
Pros:

La ubicación, la amabilidad del personal, el servicio de restauración (tanto el buffet de desayuno como las cenas). La tranquilidad de la zona y la playa que siempre está tranquila y parece privada ya que está lejos de todo

Cons:

Al tener tan cerca el circuito de Mandalika la autovía y el entorno han perdido mucho encanto, pero no afecta al hotel sino a la isla en general. Es triste que negocios locales y zonas vírgenes desaparezcan sustituidas por resorts y negocios similares

2026-08-29 via Nuitee
S
Sivasankaran family_with_children ae
7
2026-08-29 via Nuitee
L
Lionel couple fr
8
Nous avons passé globalement un très bon moment au NOVOTEL
Pros:

Le petit déjeuner est très très bien et la situation de l'hôtel également

Cons:

La propreté de la plage n'est pas optimale

2026-08-29 via Nuitee
A
Audrey couple fr
10
Un séjour extraordinaire dans un lieu paradisiaque.
Pros:

La villa avec piscine privée est extraordinaire; les repas sont excellents; le bar avec vue sur la plage est superbe; la plage est équipée et tranquille; le personnel est d'une incroyable gentillesse. Un excellent rapport qualité prix.

Cons:

RAS

2026-08-27 via Nuitee
D
Darren family_with_children gb
7
Pros:

this Hotel was really nice, my only criticism is the food, the food was well made but the options were a bit limited and we found it was the same menu for lunch and dinner. because of this went out of the hotel mostly for lunch and dinner. the buffet breakfast had lots of choice and was well prepared.

The beach is lovely, and better than the one at the Pullman next door.

We do like to be able to walk to nearby restaurants, shops and Bars, so this hotel was a little bit out the way for our liking so we probably wouldn't stay here again. The hotel was very quiet and relaxing, if you like to stay somewhere that has a bit more going on then this probably isn't the hotel for you.

The staff were so helpful and friendly.

Cons:

Limited food options and lack of variety on lunch and dinner.

the hotel was a bit out the way.

2026-08-26 via Nuitee
M
María Cecilia couple ar
9
Great Ocean front Villa
Pros:

La vista y la ubicación. El personal muy amable. Nos ofrecieron un upgrade a una tarifa muy razonable. Está alejado del ruido del centro pero q solo 10 minutos de taxi.

Cons:

La arena de la playa es muy gruesa. El hotel podría beneficiarse de una modernización.

2026-08-26 via Nuitee
S
Serdar couple tr
9
2026-08-24 via Nuitee
F
Fabien family_with_children fr
9
Un hôtel qui donne envie d y rester
Pros:

Le personnel d une grande gentillesse
La plage avec ses cabanes traditionnelles
Les chambres confortables

Cons:

Rien

2026-08-23 via Nuitee
L
Larraitz solo_traveller es
10
Un paraiso
Pros:

El lugar donde se encuentra. Es paradisiaco.

2026-08-21 via Nuitee
F
Federico family_with_children it
8
Buona soluzione per visitare Lombok
Pros:

Posizione, spiaggia, spazi, struttura ben inserita nell’ambiente

Cons:

Ristorante. Non per colpa dell’hotel, la spiaggia è soggetta a marea per qualche ora del giorno l’acqua del mare si ritira completamente

2026-08-20 via Nuitee
G
Giorgia family_with_children it
10
2026-08-19 via Nuitee
R
Ricroc63 solo_traveller it
8
Pros:

La location bellissima e curata.

Cons:

Il mare purtroppo non è molto bello da come appare sulle foto

2026-08-19 via Nuitee
B
Bart family_with_children us
7
Nice resort close to Kuta
Pros:

The layout/design of the resort is really nice, breakfast buffet is quite good and especially if you are staying with a bigger group like we did it is really nice with a football pitch & volleyball field on the beach. Close to Kuta town by taxi which provides many options for dinner

Cons:

It feels less ‘boutique’ and more like a proper resort. In addition, it is located right next to the racing track so depending on the day/program there, you might hear cars/motors making laps on the track

2026-08-19 via Nuitee
G
Giorgia family_with_children it
10
2026-08-19 via Nuitee
M
MASSIMO couple id
10
2026-08-18 via Nuitee
D
Dylan solo_traveller au
8
Pros:

Staff were really nice and the private beach is lovely. Massage at the spa was expensive but really good!

Cons:

Location was quite isolated. Long walk to the town centre but taxis were easy to come by so no big deal.

2026-08-17 via Nuitee
P
philiplozach solo_traveller id
9
Un beau novotel
Pros:

Excellent emplacement, mais gene par les motos ou voitures du xircuit mandalika toute la journee...La plage est belle, petit leve de soleil sympa pour les courageux a 6 h du mat pour monter la coline.
Bon rapport qualite prix

Cons:

Difficile de dire aux circuit manalika de fermer la piste...

2026-08-17 via Nuitee
M
Michelle couple au
1
We left the island as we did not enjoy our stay
Pros:

Nothing

Cons:

The resort

2026-08-17 via Nuitee
S
simona couple it
10
2026-08-16 via Nuitee
M
Moosmann extended_group at
9
Wir hatten einen wunderschönen Urlaub.
Pros:

Wunderschöner Bungalow, direkt am Meer, mit privatem Pool. Das Essen war unglaublich gut!

Cons:

Die Motorengeräusche der naheliegenden Rennstrecke waren schon teilweise sehr laut, obwohl wir es gewusst haben. So schade, das Resort ist sonst echt der Hammer.

2026-08-16 via Nuitee