Prince Rupert Hotel

Hotels
•
Classic British Hotels
8.2 (3378 reviews)
Butcher Row , Shrewsbury , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean
Friendly Staff
Great Location
Good Breakfast
Cons:
Dated Rooms
Noise Issues
Lack of Amenities

Categories

Cleanliness
7.66
Guests commented on the hotel being generally clean but mentioned issues with maintenance and a blocked sink.
Service
9.13
Service was described as professional, friendly, and efficient by multiple guests.
Location
9.17
The location is often highlighted as the best aspect of the hotel, described as superb and perfect.
Room Quality
7.12
Guests found rooms dated and basic, with issues like noise and small beds.
Amenities
7.65
Basic amenities were available, but some guests expressed a desire for better facilities.
Value for Money
8.11
While there are issues, the central location offsets some shortcomings in value.
Food and Beverage
8.66
Breakfast was praised for its quality and variety.
Overall Experience
8.13
Overall satisfaction with the stay was good, driven largely by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:12

Property Description

Historical Charm and Period Features
The Prince Rupert Hotel, once home to Prince Rupert, offers a unique blend of historical charm and period features. From timber-framed architecture to original tapestries and suits of armour, immerse yourself in the rich history of Shrewsbury.

Culinary Delights
Indulge in a culinary journey at the hotel's two restaurants. The Royalist Restaurant showcases creative dishes with seasonal produce amidst a backdrop of exquisite tapestries. For a more casual dining experience, Chambers Brasserie offers a traditional British menu by an open fire with oak panelling.

Elegant Rooms and Modern Comforts
Retreat to elegantly appointed rooms featuring en suite bathrooms, tea/coffee facilities, and luxurious toiletries. Enjoy modern amenities such as a TV, Wi-Fi, and room service while surrounded by historic elements like exposed beams and sloping ceilings.

Experience the allure of historical Shrewsbury at Prince Rupert Hotel. Book your stay now to immerse yourself in luxury and history.

Important information:

Early check-in and late check-outs can be arranged with Reception for an additional charge of GBP 10 per hour prior to 15:00 check-in.

Guests can make use of the private car park at a discounted charge of GBP 10 per vehicle per night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

8.2
Based on 3378 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.13
R
RichPatterson72 • Family • Devizes, Wiltshire, England
10
Exceptional Staff and so helpful
Pros:

Exceptional stay with the most accommodating staff in particular Charlie and Isobel on front desk. They were so helpful with my parents both in their 80’s. Lovely hotel to stay in very central. Thank you so much.

2026-08-01 • via Tripadvisor
D
David • couple • gb
7
ok
Pros:

Breakfast excellent.

Cons:

Bath had black mould around sealant!

2026-07-25 • via Nuitee
J
Jack • couple • us
8
Very pleasant stay in a great location.
Pros:

The staff were all very welcoming and helpful, and our room was in a good location in the hotel. The staff kindly provided a fan for our use, since the weather was quite hot during our stay.

Cons:

We noticed that some other guests had to keep their doors open to get some breeze during the hot weather. I hope that in the future, the hotel will lay in more fans to help with guest comfort during hot-weather periods.

2026-07-25 • via Nuitee
S
ShuvB • solo_traveller • ie
4
Pros:

Good location and staff were very friendly.

Cons:

The breakfast was very basic and the bed was small and uncomfortable. Although the bathroom was modern, the bedroom was very dated.

2026-07-25 • via Nuitee
B
Bruno • solo_traveller • se
10
2026-07-25 • via Nuitee
H
Helen • extended_group • gb
10
I would highly recommend this hotel in the heart of Shrewsbury.
Pros:

Great location close to the train station, staff were very welcoming and helpful. Delicious breakfast, cooked to order.

Cons:

N/A

2026-07-24 • via Nuitee
C
CHERYL • couple • gb
8
Enjoyable stay in a lovely location. Reception staff were wonderful
Pros:

Food nice

Cons:

Nothing

2026-07-24 • via Nuitee
E
Elizabeth • solo_traveller • gb
3
The hotel is uncomfortable & tired.
Pros:

It’s a great location, in the historic centre of Shrewsbury.

Cons:

My room was so uncomfortable, I wasn’t able to sleep. Despite the weather being warm, there were a limited number of fans, so there wasn’t one in my room. I was a woman travelling on her own & was in a first floor room which overlooks an area where people hung out very late at night - so I didn’t feel safe having the window wide open. When I shared the feedback with staff, I felt dismissed & told ‘ladies usually like that room.’ The bed was super uncomfortable- it was some sort of single truckle bed (like my kids used to use for sleeping overs) & moved around - bizarre. It generally felt very run down, with staff working hard to keep it afloat.

2026-07-24 • via Nuitee
M
Michael • extended_group • gb
8
2026-07-23 • via Nuitee
J
Julie • couple • gb
10
2026-07-23 • via Nuitee
W
wendy • couple • gb
8
Enjoyable
Pros:

The location is perfect.. it is an old historical building . The staff super welcomming . The breakfast amazing
All public areas were perfect . Nice fluffy white towels . Bathroom was spotless and good , bed very comfortable

Cons:

The room needed a refresh was quite disappointing .

2026-07-23 • via Nuitee
S
Steve • couple • us
10
2026-07-23 • via Nuitee
E
Elaine • couple • gb
7
It was satis factory based on location !
Pros:

The breakfast was average , nothing exceptional !

Cons:

The hotel seemed full of elderly boring sounding people !

2026-07-23 • via Nuitee
C
Christopher • solo_traveller • gb
7
Old fashioned hotel in perfect situation
Pros:

Situation is perfect and the staff were really lovely and helpful

Cons:

Room was small and not of 4* standard

2026-07-22 • via Nuitee
C
Christine • solo_traveller • gb
8
Pros:

The friendliness of the staff

Cons:

The runaway single beds. Seemed to like wheeling themselves across the floor whenever you got in or out. Q

2026-07-21 • via Nuitee
P
Paul • family_with_children • gb
9
Pros:

Great place and location. Enjoyed.

Cons:

Could do with air con in the rooms but accept its a listed property

2026-07-21 • via Nuitee
S
Simon • solo_traveller • gb
9
Pros:

Very convenient for Shrewsbury town centre

Cons:

Nothing

2026-07-21 • via Nuitee
H
Henry • solo_traveller • gb
10
2026-07-21 • via Nuitee
J
Jonathan • couple • gb
9
Superb place to stay when visiting historic Shrewsbury
Pros:

Superb hotel - such helpful staff, amazing room and ideal location

Cons:

It was very expensive to stay there but almost worth it!

2026-07-20 • via Nuitee
W
w00dyw0lves • Couples • Wolverhampton, West Midlands, England
10
Fantastic Wedding Anniversary weekend
Pros:

We would like to extend our thanks to all the staff at the hotel who contributed toward making our wedding anniversary weekend a very special occasion. The hotel was very central and the staff did everything in there power to accommodate our every needs. Thank you once again Carol and Ian ❤️

2026-07-19 • via Tripadvisor