Prince Rupert Hotel

Hotels
•
Classic British Hotels
8.2 (3175 reviews)
Butcher Row , Shrewsbury , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean
Friendly Staff
Great Location
Good Breakfast
Cons:
Dated Rooms
Noise Issues
Lack of Amenities

Categories

Cleanliness
7.66
Guests commented on the hotel being generally clean but mentioned issues with maintenance and a blocked sink.
Service
9.13
Service was described as professional, friendly, and efficient by multiple guests.
Location
9.17
The location is often highlighted as the best aspect of the hotel, described as superb and perfect.
Room Quality
7.12
Guests found rooms dated and basic, with issues like noise and small beds.
Amenities
7.65
Basic amenities were available, but some guests expressed a desire for better facilities.
Value for Money
8.11
While there are issues, the central location offsets some shortcomings in value.
Food and Beverage
8.66
Breakfast was praised for its quality and variety.
Overall Experience
8.13
Overall satisfaction with the stay was good, driven largely by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:12

Property Description

Historical Charm and Period Features
The Prince Rupert Hotel, once home to Prince Rupert, offers a unique blend of historical charm and period features. From timber-framed architecture to original tapestries and suits of armour, immerse yourself in the rich history of Shrewsbury.

Culinary Delights
Indulge in a culinary journey at the hotel's two restaurants. The Royalist Restaurant showcases creative dishes with seasonal produce amidst a backdrop of exquisite tapestries. For a more casual dining experience, Chambers Brasserie offers a traditional British menu by an open fire with oak panelling.

Elegant Rooms and Modern Comforts
Retreat to elegantly appointed rooms featuring en suite bathrooms, tea/coffee facilities, and luxurious toiletries. Enjoy modern amenities such as a TV, Wi-Fi, and room service while surrounded by historic elements like exposed beams and sloping ceilings.

Experience the allure of historical Shrewsbury at Prince Rupert Hotel. Book your stay now to immerse yourself in luxury and history.

Important information:

Early check-in and late check-outs can be arranged with Reception for an additional charge of GBP 10 per hour prior to 15:00 check-in.

Guests can make use of the private car park at a discounted charge of GBP 10 per vehicle per night.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

8.2
Based on 3175 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.13
C
C6592MZmarkc • Friends getaway
10
Well worth a visit.
Pros:

Absolutely loved this hotel. A warm welcome with a glass of sherry - fantastic! Quirky and full of character. Lovely, freshly cooked breakfast. And staff were great! Will be back.

2026-03-14 • via Tripadvisor
T
Tracy • family_with_children • gb
9
Lovely hotel, great location
Pros:

The hotel was in a great location, close to everything and in a gorgeous square. Very oldy worldy and full of tudor timber. Breakfast was nice and relaxing with continental and cooked options. Shower was great and really powerful. We also had a glass of sherry on arrival ( which must be due to the age of most people at this hotel) never had sherry but it was delicious. Plus we got upgraded to a suite which was really spacious and lovely.

Cons:

If you want modern then this isn't for you, we didnt mind so it was fine. The walls are thin, the floors creeky and the windows i can imagine are thin when its noisy. We were there on a Wednesday night so was quiet anyway. But the hotel ingeneral was lovely.

2026-03-13 • via Nuitee
T
Tim • solo_traveller • gb
10
Pros:

Very welcoming and great staff

2026-03-13 • via Nuitee
P
Peter • couple • gb
7
2026-03-12 • via Nuitee
G
Geoffrey Leonard • solo_traveller • gb
7
It's the small details that occasionally matter the most.
Pros:

Location
Ease of access
Breakfast buffet and cooked. Table settings and efficiency of service.
Car park in close facinity- essential in Shrewsbury town centre. Shopping, pubs adjacent to.

Cons:

The water power of the walk-in shower; this is a personal preference and is to be recognised as such.

2026-03-11 • via Nuitee
T
Turner • family_with_children • gb
5
Pros:

It was centrally located and the staff were friendly and accommodating, apart from one person as we checked out.

Cons:

The hotel seemed tired in appearance and too large for the numbers of guests staying. The main negative was the room directly overlooking the public toilet block. Considering the lack of guests staying, I'm sure a room with a more pleasant outlook could have been found. We were 2 female friends of pension age sharing a room with 2 single beds, and it often feels that had we been a couple, a better room would have been available.

2026-03-11 • via Nuitee
C
christina • solo_traveller • gb
8
2026-03-10 • via Nuitee
J
Jingyan • solo_traveller • cn
10
2026-03-09 • via Nuitee
P
Paul Turner • solo_traveller • gb
8
2026-03-09 • via Nuitee
W
Wayne • solo_traveller • gb
8
2026-03-08 • via Nuitee
D
David • family_with_children • gb
8
Pros:

Excellent location. Friendly staff.

2026-03-07 • via Nuitee
L
Louise • solo_traveller • gb
5
Expensive for what it was
Pros:

Staff and location

Cons:

The room

2026-03-06 • via Nuitee
C
Chris • extended_group • gb
9
Very enjoyable. Would definitely recommend and return.
Pros:

Location. Lounge. Room. Breakfast. Friendly staff.

Cons:

My wifi wouldn’t work.

2026-03-06 • via Nuitee
D
David • solo_traveller • gb
10
Pros:

Lovely, historic hotel with friendly, welcoming staff. Thank you.

2026-03-06 • via Nuitee
G
George • couple • gb
8
2026-03-04 • via Nuitee
J
Julie • family_with_children • gb
8
Pros:

I liked how close it was to amenities. I was also able to leave my luggage onceI checked out. There was a large selection at breakfast, both hot and cold. The bathroom toiletries and vanity pack were a nice touch. The concierge service offerings were extensive.

Cons:

The doors to the room and the fact that my room was in the basement. The net curtain was a little shredded.

2026-03-03 • via Nuitee
N
Nicola • couple • gb
3
Basic level of hygiene not acceptable, even after asking for room to be cleaned
Pros:

Location and breakfast

Cons:

The rooms, very dated not clean.
I was upgraded to suite but still wasn’t clean. Couldn’t get refund, difficult to solve as booked with booking.com difficult to communicate with anyone. Basic level of hygiene not acceptable

2026-03-03 • via Nuitee
C
Colin • family_with_children • gb
10
Pros:

Lovely staff, very nice room, great breakfast.

2026-03-02 • via Nuitee
T
Tom • solo_traveller • gb
10
2026-03-02 • via Nuitee
L
Lydia • couple • gb
9
2026-03-02 • via Nuitee