Prince Rupert Hotel

Hotels
•
Classic British Hotels
8.2 (3284 reviews)
Butcher Row , Shrewsbury , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean
Friendly Staff
Great Location
Good Breakfast
Cons:
Dated Rooms
Noise Issues
Lack of Amenities

Categories

Cleanliness
7.66
Guests commented on the hotel being generally clean but mentioned issues with maintenance and a blocked sink.
Service
9.13
Service was described as professional, friendly, and efficient by multiple guests.
Location
9.17
The location is often highlighted as the best aspect of the hotel, described as superb and perfect.
Room Quality
7.12
Guests found rooms dated and basic, with issues like noise and small beds.
Amenities
7.65
Basic amenities were available, but some guests expressed a desire for better facilities.
Value for Money
8.11
While there are issues, the central location offsets some shortcomings in value.
Food and Beverage
8.66
Breakfast was praised for its quality and variety.
Overall Experience
8.13
Overall satisfaction with the stay was good, driven largely by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:12

Property Description

Historical Charm and Period Features
The Prince Rupert Hotel, once home to Prince Rupert, offers a unique blend of historical charm and period features. From timber-framed architecture to original tapestries and suits of armour, immerse yourself in the rich history of Shrewsbury.

Culinary Delights
Indulge in a culinary journey at the hotel's two restaurants. The Royalist Restaurant showcases creative dishes with seasonal produce amidst a backdrop of exquisite tapestries. For a more casual dining experience, Chambers Brasserie offers a traditional British menu by an open fire with oak panelling.

Elegant Rooms and Modern Comforts
Retreat to elegantly appointed rooms featuring en suite bathrooms, tea/coffee facilities, and luxurious toiletries. Enjoy modern amenities such as a TV, Wi-Fi, and room service while surrounded by historic elements like exposed beams and sloping ceilings.

Experience the allure of historical Shrewsbury at Prince Rupert Hotel. Book your stay now to immerse yourself in luxury and history.

Important information:

Early check-in and late check-outs can be arranged with Reception for an additional charge of GBP 10 per hour prior to 15:00 check-in.

Guests can make use of the private car park at a discounted charge of GBP 10 per vehicle per night.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 10 per day.

Location

Guest Reviews

8.2
Based on 3284 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.13
T
Tracey • extended_group • gb
8
Pros:

Lovely short break

2026-05-16 • via Nuitee
S
Steve • couple • gb
8
Most enjoyable
Pros:

Great choice superb service

2026-05-15 • via Nuitee
G
gavin • extended_group • gb
8
2026-05-15 • via Nuitee
P
Paul • extended_group • gb
10
A clean, warm, welcoming hotel situated right in the heart of Shrewsbury.
Pros:

The property was in the centre of Shrewsbury. Although the car parking was a five minute walk away from the hotel, we were able to come and go in our car having paid in advance for the parking fee. The staff were exceptionally friendly and helpful. I had booked four rooms for a reunion with friends, all were clean, spacious and serviced beautifully every day. The breakfast and service in the restaurant was also exceptional.

Cons:

Nothing

2026-05-15 • via Nuitee
M
Marjie • solo_traveller • gb
5
Cons:

This in our opinion was not a 4* hotel. It needs updating.

2026-05-14 • via Nuitee
K
Kevin • couple • gb
10
Would definitely stay here again
Pros:

Great location, comfortable and friendly

Cons:

Nothing

2026-05-14 • via Nuitee
Y
Yvonne • solo_traveller • gb
8
2026-05-13 • via Nuitee
P
Passey • solo_traveller • gb
9
2026-05-12 • via Nuitee
D
David • solo_traveller • gb
10
2026-05-12 • via Nuitee
E
Emma • solo_traveller • gb
9
Pros:

All the staff were lovely. The manager, I'm sorry, we didn't ask her name, was excellent. She is always lovely and spent a long time helping us find somewhere to eat.

2026-05-11 • via Nuitee
B
Bethan • solo_traveller • gb
10
Pros:

Great location and fantastic service

Cons:

Nothing

2026-05-11 • via Nuitee
G
Gaby • couple • gb
5
Pros:

The breakfast was good and the building had a really interesting history. Great location in the centre of Shrewsbury.

Cons:

Very small room and bathroom. Very dated decor. Uncomfortable small bed. A bit dirty, with mould on the bathroom ceiling.

2026-05-10 • via Nuitee
S
Simon • couple • gb
7
Old world charm in central Shrewsbury
Pros:

Very central. A proper slide of old world charm. A spectacular breakfast room.

Cons:

A little bit dated.

2026-05-09 • via Nuitee
W
wendy johns • solo_traveller • gb
8
Pros:

Lovely staff nice room xx

2026-05-08 • via Nuitee
J
Jane • couple • gb
9
It met our expectations, we enjoyed our stay, It is a very old building, steeped in history.
Pros:

Breakfast was excellent, food quality was very good. The waiting staff were lovely, very attentive.

Cons:

No complaints

2026-05-08 • via Nuitee
M
Michael • solo_traveller • gb
9
Pros:

The staff where great and hotel were in a very good position the

Cons:

Rooms were very clean and warm but it was very dangerous to climb over the bath to use the shower

2026-05-07 • via Nuitee
D
David • extended_group • gb
9
Very enjoyable
Cons:

Beds rather small
Rather a long walk to car park

2026-05-05 • via Nuitee
A
Aisling • couple • gb
8
2026-05-04 • via Nuitee
C
Christy • solo_traveller • gb
10
2026-05-04 • via Nuitee
M
Mark • extended_group • ie
8
2026-05-03 • via Nuitee