Castle Green Hotel In Kendal, BW Premier Collection

Hotels
BW Premier Collection
8.8 (3685 reviews)
Castle Green Lane , Kendal , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable room
Friendly staff
Good breakfast
Spacious rooms
Cons:
Food quality inconsistencies
Pool temperature issues
No recognition for frequent guests

Categories

Cleanliness
8.86
Rooms were spacious and clean, overall standard suitable for the hotel tier.
Service
9.23
Most staff were friendly and accommodating with a few exceptions.
Location
8.77
Good location close to town, but a bit of a walk from certain amenities.
Room Quality
8.92
Rooms were comfortable with good facilities.
Amenities
8.55
Pool amenities could be improved, but otherwise satisfactory.
Value for Money
8.81
Generally good value, but some issues with food pricing noted.
Food and Beverage
8.26
Some food quality inconsistencies noted, especially in the main restaurant.
Overall Experience
9.03
Overall a pleasant stay with minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:05

Property Description

Award-Winning Hotel in Kendal with Free Parking and Leisure Facilities

Luxurious Spa and Swimming Pool
Indulge in relaxation at the hotel's spa and take a refreshing dip in the swimming pool, all while enjoying the serene surroundings.

Gastronomic Delights at The Greenhouse
Experience culinary excellence at The Greenhouse, where you can savor locally-sourced dishes with picturesque views of Kendal Castle and the stunning Lakeland countryside.

Unique Dining Experience
Watch skilled chefs showcase their expertise through the 'theatre window' into the kitchen, adding a touch of excitement to your dining experience.

Book your stay at Castle Green Hotel In Kendal, BW Premier Collection now to enjoy these exceptional amenities and more!

Important information:

Children (under16) swimming hours Mon- Fri-10am -midday and 2-5pm no restrictions on weekends.

Swimming pool Monday - Friday Lane swimming 6.30am-9.30am and 5.00pm -7pm advance booking necessary.

The Green Rooms Spa - It is strongly recommend to book in advance to avoid disappointment. Please note that all bookings over 5 rooms will be charged in full on the day of booking.

Please note that coach parking is available for an additional cost of GBP 50. Upon arrival please proceed to the top of the drive at the main entrance for luggage assistance.

Please note that the check in time on Sunday is 3pm.

PARKING IS £10 PER NIGHTThis property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Guest Reviews

8.8
Based on 3685 reviews
Cleanliness: 8.86
Service: 9.23
Location: 8.77
Room Quality: 8.92
Amenities: 8.55
Value for Money: 8.81
Food and Beverage: 8.26
Overall Experience: 9.03
W
Warren couple gb
8
Relaxing
Pros:

Lovely location.
Very relaxing hotel

2026-08-29 via Nuitee
C
Claire solo_traveller gb
8
2026-08-29 via Nuitee
C
Carolyn couple gb
10
2026-08-28 via Nuitee
C
Charlotte solo_traveller gb
6
Pros:

Lovely staff, beautiful location, good shower pressure

Cons:

Pillows were extremely uncomfortable
They tried to charge my card £50 without asking " as a card they would use to charge for room charges"

2026-08-28 via Nuitee
S
Stephen couple gb
8
2026-08-28 via Nuitee
C
cazza solo_traveller gb
10
Pros:

👍👍

2026-08-28 via Nuitee
J
Jennifer couple gb
9
Relaxing environment - perfect getaway.
Pros:

The location - beautiful surroundings. Staff were very friendly and helpful.

2026-08-27 via Nuitee
K
Kevin couple gb
4
Unfriendly Staff
Pros:

The pool was nice, good gym, close to Kendal and good car parking.

Cons:

Miserable person on reception. Gave us little or no information without having to ask and was colder than a frozen fish. Felt like it was a poor start and put us on the back foot. Didn't eat in the hotel because of this lack of warm welcome. Not what you want after a 7 hour drive. Room was dusty, hot and tired and not great value for money at all. tiny bathroom and poor shower. No car charging facilities.

2026-08-27 via Nuitee
R
Rebecca solo_traveller gb
3
Great location and excellent food
Pros:

Restaurant and spa area. Lounge had games. Refreshments in the room. Clean bathroom.

Cons:

Robes were stiff and not soft. Sofa bed not great.

2026-08-27 via Nuitee
S
Stevie family_with_children gb
10
Amazing would definitely recommend
Pros:

Staff was amazing and food was delicious

Cons:

Nothing

2026-08-26 via Nuitee
T
Tammy couple au
6
2026-08-26 via Nuitee
A
Andrew family_with_children gb
8
2026-08-26 via Nuitee
D
David couple gb
10
2026-08-26 via Nuitee
P
Philip solo_traveller gb
9
Good location for exploring area
Pros:

Quiet location
Well equipped rooms
On site pub
Comfy bed

Cons:

Long corridors

2026-08-26 via Nuitee
A
Anna solo_traveller gb
9
Relaxing, great facilities and fabulous customer service.
Pros:

The staff were amazing, cheerful, helpful, great customer service.

Cons:

The burger in the lounge was over cooked, dry for my taste.

2026-08-26 via Nuitee
D
Dale solo_traveller gb
7
Great facilities and location, decor tired
Pros:

Excellent gym and swimming pool. Friendly staff, food reasonable

Cons:

Decor a bit tired and the wallpaper was peeling on the ceiling. The room was clean however.

2026-08-25 via Nuitee
C
Carol solo_traveller gb
9
Very comfortable one night stay
Pros:

Friendly, good location

2026-08-25 via Nuitee
D
Delroy solo_traveller gb
10
cant wait to go again
Pros:

hotel and staff

Cons:

n/a

2026-08-25 via Nuitee
J
John couple gb
6
Lovely location, and room, let down by service niggles.
Pros:

Large, clean comfortable room (standard King). Friendly staff, lovely grounds.

Cons:

Room not ready despite arriving nearly half an hour after check in time (3pm). We were offered a complimentary drink in the bar and had to wait a further 20 minutes . There was a lengthy delay in receiving our order in the restaurant, servings were small bland and overpriced .we were charged the service charge and had to request it be removed. In the end we paid £72 for two mains one glass of wine.

Paying £10 a night for parking feels stingy for an out of town location. .

2026-08-25 via Nuitee
P
Patricia extended_group gb
9
Good hotel with very helpful staff
Pros:

This is a comfortable hotel, with good facilities and very nice staff. The breakfast was fine overall (see below re scrambled egg).Otherwise, good coffee and a decent range of breakfast food. Dinner in the adjoined Pub was good, though steak had to be redone, was not medium rare. the room was comfortable.

Cons:

At breakfast the pan of scrambled egg looked very overcooked, solid umpy and extremely unappealing. A staff member made me a fresh one, which was very good, A really pity about the large of it, which was removed by another member of staff. The shower in the room was a bit dated, but fine otherwise. The hotel could advertise that it is just over a mile outside the main town area, would have been useful to know that.

2026-08-24 via Nuitee