Castle Green Hotel In Kendal, BW Premier Collection

Hotels
BW Premier Collection
8.8 (3193 reviews)
Castle Green Lane , Kendal , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable room
Friendly staff
Good breakfast
Spacious rooms
Cons:
Food quality inconsistencies
Pool temperature issues
No recognition for frequent guests

Categories

Cleanliness
8.86
Rooms were spacious and clean, overall standard suitable for the hotel tier.
Service
9.23
Most staff were friendly and accommodating with a few exceptions.
Location
8.77
Good location close to town, but a bit of a walk from certain amenities.
Room Quality
8.92
Rooms were comfortable with good facilities.
Amenities
8.55
Pool amenities could be improved, but otherwise satisfactory.
Value for Money
8.81
Generally good value, but some issues with food pricing noted.
Food and Beverage
8.26
Some food quality inconsistencies noted, especially in the main restaurant.
Overall Experience
9.03
Overall a pleasant stay with minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:05

Property Description

Award-Winning Hotel in Kendal with Free Parking and Leisure Facilities

Luxurious Spa and Swimming Pool
Indulge in relaxation at the hotel's spa and take a refreshing dip in the swimming pool, all while enjoying the serene surroundings.

Gastronomic Delights at The Greenhouse
Experience culinary excellence at The Greenhouse, where you can savor locally-sourced dishes with picturesque views of Kendal Castle and the stunning Lakeland countryside.

Unique Dining Experience
Watch skilled chefs showcase their expertise through the 'theatre window' into the kitchen, adding a touch of excitement to your dining experience.

Book your stay at Castle Green Hotel In Kendal, BW Premier Collection now to enjoy these exceptional amenities and more!

Important information:

Children (under16) swimming hours Mon- Fri-10am -midday and 2-5pm no restrictions on weekends.

Swimming pool Monday - Friday Lane swimming 6.30am-9.30am and 5.00pm -7pm advance booking necessary.

The Green Rooms Spa - It is strongly recommend to book in advance to avoid disappointment. Please note that all bookings over 5 rooms will be charged in full on the day of booking.

Please note that coach parking is available for an additional cost of GBP 50. Upon arrival please proceed to the top of the drive at the main entrance for luggage assistance.

Please note that the check in time on Sunday is 3pm.

PARKING IS £10 PER NIGHTThis property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 2 years old stay for £5 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3193 reviews
Cleanliness: 8.86
Service: 9.23
Location: 8.77
Room Quality: 8.92
Amenities: 8.55
Value for Money: 8.81
Food and Beverage: 8.26
Overall Experience: 9.03
E
Elaine couple gb
5
2026-03-28 via Nuitee
A
Alex couple gb
9
2026-03-27 via Nuitee
W
Wendy couple gb
8
Would recommend staying here. Was my second visit. Will return.
Pros:

Staff very friendly and helpful. Very good location Grounds are lovely and well maintained.

Cons:

Pillows need upgrading

2026-03-26 via Nuitee
G
Graham extended_group gb
7
Nice hotel with some tweaks needed to make it great
Pros:

Nice hotel with a good restaurant and comfortable rooms

Cons:

£10 charge for car parking feels like penny pinching.

Alexander’s pub isn’t great.

2026-03-26 via Nuitee
D
Dave solo_traveller gb
8
2026-03-25 via Nuitee
S
Sarah couple gb
7
Ok for a stop off
Pros:

On arriving at the hotel it felt cold, so not a warm cosy vibe. The staff on reception were helpful but mentioned that i would be charged for overnight parking. This was a new policy that i felt was unfair as there is nowhere else to part other than at the property. Our room was clean and a bit dated. Mattress was comfortable but the pillows were not, so my sleep wasn't great. With reference to the food- good quality but a little overpriced. Drinks in the bar, definitely overpriced!

Cons:

New parking charge, cold vibe, pillows overpriced food and drink

2026-03-24 via Nuitee
T
Taylor family_with_children gb
7
2026-03-23 via Nuitee
L
Liz couple gb
6
Pleasant.
Pros:

Location and the grounds were super.

Cons:

The bath was broken and wouldn’t drain. We weren’t aware we had to pay to park on the hotel car park.

2026-03-22 via Nuitee
J
Journey05214669712 Business Stockton-on-Tees, England
10
Relaxing
Pros:

Very friendly and polite staff always asking if everything was ok and if anything thing was needed from reception staff bar restaurant and pool staff.

2026-03-19 via Tripadvisor
J
Josh couple gb
10
2026-03-19 via Nuitee
H
Helen family_with_children gb
8
Short break
Pros:

Lovely hotel. The staff were very friendly and helpful. Room was exactly like the photos. Breakfast was very good great selection from buffet or the made to order menu. I had a spar treatment that was great good value for money all round.

Cons:

We had our evening meal in the Alexander pub. But was not great. The chips were not cooked in the middle and very crispy on the outside. Staff were great though very apologetic but the meal was the only bad thing the whole weekend

2026-03-19 via Nuitee
B
Bethany couple gb
8
2026-03-19 via Nuitee
D
David solo_traveller gb
6
Pros:

Castle Green is a decent hotel on the outskirts of Kendal.

Cons:

If you book via Booking.com note that the hotel charges you extra for parking (£10), which was not clear when making the booking and is an unnecessarily money-grabbing way to start a stay. The pool is also slightly gloomy and a few more smiles from staff would not go amiss.

2026-03-19 via Nuitee
K
krystyna couple gb
5
2026-03-18 via Nuitee
J
J2576OKlynner Friends getaway
6
Repeat visitor, standards declined
Pros:

Good location, have been coming for weekends here for many years.
Mother’s Day weekend with a friend. Booked into Alexander’s pub for evening meal. Very poor service, although pleasant, slow, no staff & others served before us but arrived after. Little organisation, food delicious.
Room - same stain on headboard for the last 4 visits & many cobwebs on ceiling in the bathroom. Complimentary water has been removed from the room & room cold on arrival. It takes forever to heat up then too hot during the night.
The Restaurant, excellent we booked into there for our 2nd night & the difference always astounds us.
Will return one more time to see if improvements have been made.

2026-03-16 via Tripadvisor
D
David couple gb
10
2026-03-16 via Nuitee
R
Robert family_with_children gb
9
Pros:

It's a grand hotel in a great location. Not far from train station - short taxi. And just on outskirts of Kendal. Good location if you want to day trip around the lakes. The staff are really helpful and want you to have the best stay possible. They can't do enough 😀

Cons:

Not having automatic doors when you have your hands full of luggage.

2026-03-16 via Nuitee
L
LARCHTREES Couples
10
Excellent
Pros:

Excellent hotel.
Our garden room was lovely- with a great view.
Everything was spotless.
Breakfast and dinner were very good.
Would book again.

2026-03-15 via Tripadvisor
D
Daniel solo_traveller gb
8
Good valur for money.
Pros:

Nice facilities and friendly staff.

2026-03-15 via Nuitee
A
Alexia couple gb
8
2026-03-14 via Nuitee