Castle Green Hotel In Kendal, BW Premier Collection

Hotels
•
BW Premier Collection
8.8 (3518 reviews)
Castle Green Lane , Kendal , gb

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable room
Friendly staff
Good breakfast
Spacious rooms
Cons:
Food quality inconsistencies
Pool temperature issues
No recognition for frequent guests

Categories

Cleanliness
8.86
Rooms were spacious and clean, overall standard suitable for the hotel tier.
Service
9.23
Most staff were friendly and accommodating with a few exceptions.
Location
8.77
Good location close to town, but a bit of a walk from certain amenities.
Room Quality
8.92
Rooms were comfortable with good facilities.
Amenities
8.55
Pool amenities could be improved, but otherwise satisfactory.
Value for Money
8.81
Generally good value, but some issues with food pricing noted.
Food and Beverage
8.26
Some food quality inconsistencies noted, especially in the main restaurant.
Overall Experience
9.03
Overall a pleasant stay with minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:05

Property Description

Award-Winning Hotel in Kendal with Free Parking and Leisure Facilities

Luxurious Spa and Swimming Pool
Indulge in relaxation at the hotel's spa and take a refreshing dip in the swimming pool, all while enjoying the serene surroundings.

Gastronomic Delights at The Greenhouse
Experience culinary excellence at The Greenhouse, where you can savor locally-sourced dishes with picturesque views of Kendal Castle and the stunning Lakeland countryside.

Unique Dining Experience
Watch skilled chefs showcase their expertise through the 'theatre window' into the kitchen, adding a touch of excitement to your dining experience.

Book your stay at Castle Green Hotel In Kendal, BW Premier Collection now to enjoy these exceptional amenities and more!

Important information:

Children (under16) swimming hours Mon- Fri-10am -midday and 2-5pm no restrictions on weekends.

Swimming pool Monday - Friday Lane swimming 6.30am-9.30am and 5.00pm -7pm advance booking necessary.

The Green Rooms Spa - It is strongly recommend to book in advance to avoid disappointment. Please note that all bookings over 5 rooms will be charged in full on the day of booking.

Please note that coach parking is available for an additional cost of GBP 50. Upon arrival please proceed to the top of the drive at the main entrance for luggage assistance.

Please note that the check in time on Sunday is 3pm.

PARKING IS £10 PER NIGHTThis property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 2 years old stay for £5 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3518 reviews
Cleanliness: 8.86
Service: 9.23
Location: 8.77
Room Quality: 8.92
Amenities: 8.55
Value for Money: 8.81
Food and Beverage: 8.26
Overall Experience: 9.03
L
lisaannem2025 • Family
2
Bad service
Pros:

This is not a 4 star hotel, they cater for themselves. No aircon in any of the rooms they supply one table desk fan that is not accommodating to the size of the room. There is no pressure in their shower and there restaurants and staff are less the helpful or friendly

2026-06-27 • via Tripadvisor
R
Robert • couple • gb
9
Just an overnight stay again. But very welcoming staff bit at the hotel and Alexanders.
Pros:

Upgraded due to mobility issues. Excellent room with a view.

Cons:

For us nothing. Cannot fault the hotel or staff.

2026-06-27 • via Nuitee
R
Roger • solo_traveller • gb
10
I'd come again
2026-06-27 • via Nuitee
D
David • extended_group • gb
2
2026-06-27 • via Nuitee
E
Ewan • couple • gb
10
Great stay brilliant room
Pros:

Clean comfortable

Cons:

Few loud noises late but not bad

2026-06-27 • via Nuitee
M
Margaret • couple • gb
9
2026-06-27 • via Nuitee
N
Nigel Ogilvie • couple • gb
9
Pleasant hotel well managed
Pros:

Quiet location, energetic and intelligent staff

Cons:

More variety for breakfast

2026-06-26 • via Nuitee
T
Tracey • couple • gb
8
We would return
Pros:

Great breakfast....would of liked water in the room and also bathrobe and slippers.... meal at Alexanders very good.....meal in the main restaurant, one enjoyed and the other did not.. steak was awful. Grounds were lovely and the staff were friendly and helpful

Cons:

The steak.. I did tell them but no apology or anything...he just said its Ribeye and can be fatty.. of the whole piece I possibly had three bites

2026-06-25 • via Nuitee
G
GODFREY • couple • gb
9
2026-06-24 • via Nuitee
P
Patricia • solo_traveller • gb
10
Pros:

Staff were lovely. Every where very clean. Beautiful site. Room comfortable

2026-06-24 • via Nuitee
L
Lisa • couple • fr
5
2026-06-24 • via Nuitee
1
105nigelo • Couples • Huntingdon, Cambridgeshire, England
10
Superb and well run hotel; some interesting eccentricities.
Pros:

We spent a week in this excellent hotel, which is in a nice quiet location with good views. The management and supervision is first-class, especially the lovely Heather running the front desk and the F&B Manager (sorry didn't get his name), but all staff are trying hard and succeeding. The room (139) was excellent and spotless, and the bed was comfortable. There were a number of eccentricities; none of the following is intended to abstract from my enthusiasm for the hotel. 1) No EV charging. It's 2026! We had to make several trips to Morrisons (2 miles away) to charge. 2) Breakfast was well presented, but limited in choice. In fact rather monotonous by the third morning. OK if you like beaked beans, though. Eggs Benedict (requested by my wife) was refused flat. 3)They don't warm the breakfast plates, even though there is a plate warmer and it works. (I checked). The breakfast chef will cheerfully warm you a plate individually and quickly, but why ... ? 4) What is it with those stupid waistcoats? It's 2026 and everyone's trousers, M & F, nowadays hang at hip level. This leaves three inches of shirt showing below the waistcoat and above the trouser waistband. Loved the stay though, despite all that.

2026-06-23 • via Tripadvisor
A
Adge • couple • gb
10
Relaxing one night stop over, relaxed breakfast & good selection
Pros:

Easily accessible location, plentiful parking, facilities as described . Comfy bed!

Cons:

N/a

2026-06-23 • via Nuitee
J
Josephine • solo_traveller • gb
9
Pros:

Great breakfast, lots of choice and cheerful staff.
Loved the spa pool.

2026-06-23 • via Nuitee
J
Jos-NE • Solo travel
10
Great stay, friendly and comfortable. Loved the spa pool.
Pros:

Great location, quiet and extensive gardens. Staff were friendly and helpful, reception booked me in quickly despite arrival of a larger group and were happy to answer any queries throughout my stay. Room very comfortable and clean, looked out over the garden towards the Lake District hills. Service in the bar, and the restaurant at breakfast, was friendly and efficient - good range of choices available for both.
Thoroughly enjoyed the spa pool, quiet both times I swam and changing room spacious with a small dryer for waterlogged costumes - nice feature. I would definately stay at the Castle Green again.

2026-06-22 • via Tripadvisor
J
James • couple • gb
10
Pros:

Great location
Well appointed clean rooms.
Friendly staff

2026-06-22 • via Nuitee
A
A • solo_traveller • gb
8
Pros:

The location, room and amenities

Cons:

Price

2026-06-22 • via Nuitee
A
Alison • family_with_children • gb
10
Pros:

Staff friendly , and really enjoyed our dinner that we had at the hotel

Cons:

All good

2026-06-21 • via Nuitee
J
Jennifer • solo_traveller • gb
8
Pros:

Location

2026-06-21 • via Nuitee
P
Paul • couple • gb
9
Would stay again but eat out in the evening
Pros:

Location, staff.

Cons:

Restaurant in the evening, breakfast fantastic, but evening meal not so good for the price, and the onsite pub food was rubbish.

2026-06-21 • via Nuitee