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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Fruits
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Health or beauty spa nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Rooftop garden
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation and Prime Location
Sofitel Saigon Plaza offers upscale rooms with city views and modern amenities, situated in the heart of Ho Chi Minh City. Close to popular attractions and shopping venues, this hotel provides the perfect blend of convenience and luxury.
Fitness Center, Swimming Pool, and Relaxation
Guests can stay active at the fitness center or take a refreshing dip in the swimming pool. After a day of sightseeing, unwind with a soothing massage at the hotel to rejuvenate and relax.
Dining Options and Bars
Indulge in a variety of culinary delights at Mezz, offering Asian and western cuisine, or savor French Provence dishes at "Le 17 Bistro Restaurant." Complete your day with a cocktail at one of the hotel's two bars, perfect for unwinding after a busy day of exploring.
Ready to experience luxury and comfort in the heart of Ho Chi Minh City? Book your stay at Sofitel Saigon Plaza today!
Children aged 11 and under are not allowed in the Club Millésime.
Please present the same credit card used to guaranteed your booking when checking in or making payment at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Public parking is possible on site (reservation is not needed) and charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People 3 years old and over stay for VND 950,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
After 2 nights of being totally spoiled at The Hotel des Arts Saigon, we headed for 1 night at the nearby Sofitel Saigon Plaza.
The main public area is large and impressive with fresh flowers and friendly doormen to welcome you.
Check-in was a little uncomfortable as the female member of staff almost immediately started to try and sell me the Explorer subscription. I politely explained I already had a paid for subscription and therefore didn’t want to take another at that time but did say I would read the information she gave me.
We had only just arrived at our room when I received the first of many WhatsApp messages, again from the female at reception listing all the benefits of the Explorer card.
The room itself was very dated. I am not sure who decided on the Black and Purple décor but it was as dark as it sounds. The furnishings were rather scuffed and dented. It was not a room we wanted to spend much time in!
I had stupidly left my jacket at the Hotel des Arts and we asked the concierge if they would mind calling the hotel so we could pick the jacket up later. Once they had done this they asked if we would mention them on Tripadvisor. More than once.
I am (of course) all for praising great & friendly service but this was the 2nd time in less than an hour that we felt slightly pressured during our stay.
We used our drinks vouchers in the Boudoir bar, as it was the only place to get a drink and it has serious Vegas-Vibes, with lots of gold and trimmings everywhere. The male member of staff hardly uttered a word to us but we did get our preferred beverages so I am putting that down as one of the few positives.
We left the next morning to continue our Vietnam adventure and didn’t look back. Quite simply the Sofitel Saigon Plaza is just not for us.
Thank you to Anh Tai at Concierge who went above and beyond the call of duty for me on this trip to Ho Chi Minh City. Thank you for all of your assistance for the recovery of my lost property Tai, much appreciated. Bri
Chambre superbe, literie de très grande qualité, petit déjeuner exceptionnel, piscine superbe, et service excellent. Tout était parfait
Rien
Chỗ nghỉ đẹp, vị trí thuận tiện, phù hợp khách nước ngoài lưu trú.
Great buffet breakfast and comfortable room
Pool was in shadow most of the afternoon
Classy hotel with very helpful staff.
Ate at one of the restaurants and had great meal at a good price.
Had one or two matters in room that needed sorted and done within minutes.
A magnificent hotel , well situated, lovely decorated ,beautiful Bouqets everywhere, lovely music in the evening thanks to the piano musician.
The staff so helpful and
the massage so restful
the cooking
the room service Thanks to Quan,Lôc, Thien Tam Minh T
Nothing
I had a wonderful three night stay at Sofitel Saigon Plaza and thoroughly enjoyed every aspect of my experience. Upon arrival, I was promptly escorted to Club Millésime for check-in, which immediately set a welcoming and elevated tone. Marcus assisted me with all the formalities and ensured I was well taken care of throughout my stay.
My room on the 16th floor offered a pleasant street view overlooking the lively energy of Saigon. The Wi-Fi speed was excellent, and I also enjoyed a delicious in-room dining meal, which was both convenient and well prepared.
Every visit to the club lounge was nothing short of remarkable.
In addition to Marcus, I was warmly greeted and assisted by Brian and Nhi during breakfast each morning. Nhi, in particular, is an absolute delight— genuine, attentive, and consistently thoughtful in her service. Her name needs to be shown on her name tag so guests can see.
Overall, this stay exceeded my expectations, thanks to both the comfort of the hotel and the exceptional hospitality of the staff. If I ever return to the city, I will definitely choose Sofitel Saigon Plaza again.
I had a very nice light breakfast of a coffee and a delicious almond croissant in the bar area .Beautiful ambience of a true 5 star hotel and top class service.
Exactly what you would expect from a Sofitel. Couldn't do enough for us.
Breakfast with outstanding choices. Awesome view from the rooftop pool.
Always a great hotel. But was disappointed that they had changed the laundry service for Accor members. That aside, service was excellent and impeccable.
Also had personal training with James from the gym at the hotel. Great personality, and also very thoughtful person. Service was top notch.
One of the best gyms in a hotel!
As a Platinum member who travels globally, I have stayed at countless luxury hotels where I typically experience good hardware and standard service. However, it is the human connection (the 'soft product') that makes a foreign city feel like home - and that is what sets this experience apart from the rest.
I would like to specifically highlight Ms. Evelyn in Club Millésime. She possesses a genuine warmth and emotional intelligence that is rare to find, not just in Vietnam, but anywhere in the world. She didn't just serve; she anticipated needs and made the lounge feel like home. It is rare to meet staff who leave such a strong, lasting impression through their demeanor and presence alone.
To the General Manager: Staff members like Ms. Evelyn are the bridge between a transaction and a relationship. She is a valuable asset that you should safeguard, as she is what I consider a true brand ambassador.
Anh thy was kind and helpful. She guided us all the way .. 😊had a very mice experience………..
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