La Quinta by Wyndham New Haven

Hotels
La Quinta by Wyndham
6 (1137 reviews)
400 Sargent Drive , New Haven , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Unclean rooms
Inadequate service
Poor breakfast

Categories

Cleanliness
4
Multiple reviews cited unclean rooms and bathrooms.
Service
8
Staff was friendly, but did not meet all booking requests.
Location
9
Good location with easy access on/off the highway.
Room Quality
6
Mixed sentiments regarding room cleanliness and size.
Amenities
6
Limited amenities; breakfast was insufficient.
Value for Money
6
Overall value not perceived as adequate given the issues.
Food and Beverage
4
Breakfast was described as terrible, not meeting expectations.
Overall Experience
5
The overall stay was disappointing with several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:07

Property Description

Modern Accommodations
La Quinta Inn & Suites New Haven offers comfortable rooms with flat-screen TVs and free Wi-Fi. Enjoy the convenience of coffee-making facilities in every room.

Convenient Amenities
Relax by the outdoor pool or maintain your fitness routine in the on-site gym. Indulge in delicious meals at the hotel's restaurant and unwind at the lounge after a long day of exploration.

Prime Location
Situated just 2 miles from Yale University, our hotel is the perfect choice for visitors to the area. Explore nearby attractions like Lighthouse Park and Peabody Museum during your stay.

Book your stay at La Quinta Inn & Suites New Haven now for a memorable experience in Connecticut!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, the shuttle operates between 9:00 - 21:00 within a 5 mi radius of the property.

Service Animals - ADA-defined service animals are welcome
free of charge. Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay. Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6
Based on 1137 reviews
Cleanliness: 4
Service: 8
Location: 9
Room Quality: 6
Amenities: 6
Value for Money: 6
Food and Beverage: 4
Overall Experience: 5
R
Reinaldo solo_traveller us
10
2026-04-18 via Nuitee
J
Jessica couple us
6
2026-04-18 via Nuitee
J
Jennifer solo_traveller us
1
2026-04-16 via Nuitee
R
Reinaldo solo_traveller us
10
Pros:

My room and it's quiet here

2026-04-14 via Nuitee
T
Tonya couple us
3
Horrible
Pros:

Nothing! It was under construction and they are charging extra for parking per day!

Cons:

They first gave me the key to a room already occupied. I was so mortified when I opened the door and someone’s belongings were there. In the system it said unoccupied. Then the bed was broken. The room was dirty the shades were suppose to be white were off white with stains. I cut my finger on the bathroom wall when holding wall to get in shower. I missed breakfast because I was so tired from sleeping in a broken bed. Then I asked to use the microwave downstairs to heat up my food from the night before and the woman. I will never stay there again.

2026-04-13 via Nuitee
L
Leslie family_with_children us
2
Pros:

Staff was friendly

Cons:

Non smoking room smelled like smoke. Facility wasn't cared for.

2026-04-13 via Nuitee
R
Richard couple us
10
2026-04-12 via Nuitee
N
Néstor solo_traveller us
3
2026-04-07 via Nuitee
S
Samuel0226 family_with_children us
10
Pros:

It's comfortable and cozy very nice staff very professional very polite the room it's clean enough can't complain

Cons:

N/A

2026-04-06 via Nuitee
E
Edgardo couple pr
5
Could have been better
Pros:

Easy access to the highway.

Cons:

Lots of getho people in the area and staying at the hotel, it did not felt safe especially for a young family.

2026-04-02 via Nuitee
D
Deepak Aggarwal extended_group gb
7
Pros:

Good clean room, Good size, Good size beds. Special Thanks to the General Manager Mr Patel. He has been very kind to agree to help us.
Proximity to train station.

Cons:

Minimal Breakfast. Spread can be better.

2026-03-31 via Nuitee
B
Barrientos solo_traveller us
10
2026-03-25 via Nuitee
E
Elizabeth solo_traveller us
10
Wonderful
Pros:

It smell good and looks clean

Cons:

There was nothing I didn’t like

2026-03-25 via Nuitee
A
Atiya couple us
1
Horrible no one informed me that this was a senior assistant at home/shelter
Pros:

Nothing

Cons:

It’s a shelter dope, heads, running around you can’t eat your food downstairs. the juice machine was out of order the fire alarm ringing early in the morning. We have to go downstairs in the cold key cards never work horrible stay

2026-03-19 via Nuitee
C
Cade extended_group gt
8
Muy buena
Pros:

la habitación y la atención fueron satisfactorios.

2026-03-18 via Nuitee
A
Alisha family_with_children us
1
Wouldn’t recommend to anyone , for the price it’s not worth it .
Cons:

The staff had a nasty attitude, you have people in the lobby nodding off a bunch of drug addicts . I believe some of the rooms are for people who live there maybe a senior building it smells like hot pee .

2026-03-16 via Nuitee
G
Gúzman family_with_children gt
9
2026-03-15 via Nuitee
K
Kanatbay extended_group kz
1
2026-03-13 via Nuitee
C
Cordalie solo_traveller us
6
Clean hotel in a great location with free onsite parking.
Pros:

Location and cleanliness.

Cons:

Fire alarm sounded while I was there. There was not fire however, thank heavens.

2026-03-11 via Nuitee
M
Martin solo_traveller us
1
Horrible something needs to change about this hotel!!
Pros:

Nothing

Cons:

I didn’t like the fact everyone was rude for no reason! And why I had to get the police called on me cause I was sitting at the with homeless people!!

2026-03-09 via Nuitee