La Quinta by Wyndham New Haven

Hotels
La Quinta by Wyndham
6 (1137 reviews)
400 Sargent Drive , New Haven , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Unclean rooms
Inadequate service
Poor breakfast

Categories

Cleanliness
4
Multiple reviews cited unclean rooms and bathrooms.
Service
8
Staff was friendly, but did not meet all booking requests.
Location
9
Good location with easy access on/off the highway.
Room Quality
6
Mixed sentiments regarding room cleanliness and size.
Amenities
6
Limited amenities; breakfast was insufficient.
Value for Money
6
Overall value not perceived as adequate given the issues.
Food and Beverage
4
Breakfast was described as terrible, not meeting expectations.
Overall Experience
5
The overall stay was disappointing with several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:07

Property Description

Modern Accommodations
La Quinta Inn & Suites New Haven offers comfortable rooms with flat-screen TVs and free Wi-Fi. Enjoy the convenience of coffee-making facilities in every room.

Convenient Amenities
Relax by the outdoor pool or maintain your fitness routine in the on-site gym. Indulge in delicious meals at the hotel's restaurant and unwind at the lounge after a long day of exploration.

Prime Location
Situated just 2 miles from Yale University, our hotel is the perfect choice for visitors to the area. Explore nearby attractions like Lighthouse Park and Peabody Museum during your stay.

Book your stay at La Quinta Inn & Suites New Haven now for a memorable experience in Connecticut!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, the shuttle operates between 9:00 - 21:00 within a 5 mi radius of the property.

Service Animals - ADA-defined service animals are welcome
free of charge. Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay. Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6
Based on 1137 reviews
Cleanliness: 4
Service: 8
Location: 9
Room Quality: 6
Amenities: 6
Value for Money: 6
Food and Beverage: 4
Overall Experience: 5
R
Ronald solo_traveller us
7
Would not stay there again.
Pros:

Staff was awesome and it was clean.

Cons:

Breakfast was a disaster, hard boiled eggs, juice machine not working!

2026-03-07 via Nuitee
D
Donna solo_traveller us
1
Awful from A to Z
Pros:

Nothing. The elevator was broken upon our arrival

Cons:

The light switch was broken so no lights coming into the room. NO outlets worked. The charging dock was broken. We are older and had to move heavy furniture to get to an outlet. The curtains were haphazardly hanging. The people next door were fighting and beating on the wall

2026-03-04 via Nuitee
J
Jennifer couple us
5
2026-03-02 via Nuitee
C
Christopher couple us
10
2026-03-02 via Nuitee
N
Natalya solo_traveller us
1
The staff and manager shown discrimination towards me
Pros:

Nothing

Cons:

Everything

2026-03-01 via Nuitee
J
Jennifer solo_traveller us
7
2026-02-27 via Nuitee
K
Keegan solo_traveller us
4
I booked for too long, I recommend a max of 2 nights.
Pros:

I really loved the friendly staff. I have a service dog and it can be tough sometimes, but they were helpful and kind.

Cons:

Ultimately the hotel was very smelly, like people were smoking cannabis inside all day and night. The hotels also an extended stay situation, so a lot of the guests live there. That’s something to share in advance. It’s also dirty around the grounds, liter everywhere, the smoking area post was broken, and the building is surrounded by industrial retail stores so there’s nothing to see. The heater was burning hot all night, and when I adjusted it - the thing started blowing cold air - I’m sure they would have fixed it if I asked but woof, for a few nights I figured why bother.

2026-02-23 via Nuitee
2
232kennedyg Family
4
Unless its all you can afford... no
Pros:

It's a No. Although the VERY sparse room was clean, the sink drain backed after brushing teeth. You could see lights & breeze coming through under sink and tub.
Seems like the hotel also shares space with some kind of shelter? The elevator was very slow & felt a little unsteady. The rate was really cheap ... but as they say you get what you pay for. On a positive note the front desk staff was nice and convenient right off highway

2026-02-16 via Tripadvisor
M
Melvin family_with_children us
10
2026-01-20 via Nuitee
I
Isaac couple us
10
Great
Pros:

Customer service, bedroom, bed,everything except for the rate because they should have a last minute (lower rates for the rooms that are available that haven’t been able to rent

Cons:

See answer above

2026-01-20 via Nuitee
F
Fabian couple us
5
2026-01-20 via Nuitee
A
Asha couple us
9
Pros:

The place was well kept clean and the staff was very respectful

Cons:

Why your elevator wasn't working how it supposed to you have to call someone to get us up and call to get us down

2026-01-19 via Nuitee
K
Kayla extended_group us
4
Mediocre at best
Pros:

It was a place to rest my head

Cons:

The shower was moldy, the door was sticky, I had to pay for a water bottle from the vending machine at breakfast. It was pricey for the janky low quality.

2026-01-19 via Nuitee
M
Meaza family_with_children us
7
I don’t like the couch in the room. Breakfast was not really good.
Pros:

The bedroom is OK but for main entrance was not and I don’t like the bathroom tub

Cons:

The location

2026-01-19 via Nuitee
P
Peter couple de
4
ive stayed in worse
Cons:

Hotel was being renovated. Also very close to the highway

2026-01-19 via Nuitee
A
Abigail couple us
4
Dissapointed
Cons:

Renovations, stained gross couch in the suit. No soap in bathroom.

2026-01-19 via Nuitee
N
Nabaraj solo_traveller us
1
Sleeping bed is very bad
Pros:

Palace is good location , outside Luks good

Cons:

Inside room bed is so bad Damage bed I sleeping so hard , flowers also sticki , grici

2026-01-19 via Nuitee
C
Chanel solo_traveller us
1
Cons:

The room was horrible no phone in the and they told me to dial 0 for somebody to access the elevator for me the bathroom need to clean properly too

2026-01-19 via Nuitee
T
Tierra couple us
7
2026-01-19 via Nuitee
M
Michael couple us
8
2026-01-19 via Nuitee