La Quinta by Wyndham New Haven

Hotels
La Quinta by Wyndham
6 (1137 reviews)
400 Sargent Drive , New Haven , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Unclean rooms
Inadequate service
Poor breakfast

Categories

Cleanliness
4
Multiple reviews cited unclean rooms and bathrooms.
Service
8
Staff was friendly, but did not meet all booking requests.
Location
9
Good location with easy access on/off the highway.
Room Quality
6
Mixed sentiments regarding room cleanliness and size.
Amenities
6
Limited amenities; breakfast was insufficient.
Value for Money
6
Overall value not perceived as adequate given the issues.
Food and Beverage
4
Breakfast was described as terrible, not meeting expectations.
Overall Experience
5
The overall stay was disappointing with several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:07

Property Description

Modern Accommodations
La Quinta Inn & Suites New Haven offers comfortable rooms with flat-screen TVs and free Wi-Fi. Enjoy the convenience of coffee-making facilities in every room.

Convenient Amenities
Relax by the outdoor pool or maintain your fitness routine in the on-site gym. Indulge in delicious meals at the hotel's restaurant and unwind at the lounge after a long day of exploration.

Prime Location
Situated just 2 miles from Yale University, our hotel is the perfect choice for visitors to the area. Explore nearby attractions like Lighthouse Park and Peabody Museum during your stay.

Book your stay at La Quinta Inn & Suites New Haven now for a memorable experience in Connecticut!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, the shuttle operates between 9:00 - 21:00 within a 5 mi radius of the property.

Service Animals - ADA-defined service animals are welcome
free of charge. Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay. Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6
Based on 1137 reviews
Cleanliness: 4
Service: 8
Location: 9
Room Quality: 6
Amenities: 6
Value for Money: 6
Food and Beverage: 4
Overall Experience: 5
E
Elizabeth solo_traveller us
10
Wonderful
Pros:

It smell good and looks clean

Cons:

There was nothing I didn’t like

2026-03-25 via Nuitee
B
Barrientos solo_traveller us
10
2026-03-25 via Nuitee
A
Atiya couple us
1
Horrible no one informed me that this was a senior assistant at home/shelter
Pros:

Nothing

Cons:

It’s a shelter dope, heads, running around you can’t eat your food downstairs. the juice machine was out of order the fire alarm ringing early in the morning. We have to go downstairs in the cold key cards never work horrible stay

2026-03-19 via Nuitee
C
Cade extended_group gt
8
Muy buena
Pros:

la habitación y la atención fueron satisfactorios.

2026-03-18 via Nuitee
A
Alisha family_with_children us
1
Wouldn’t recommend to anyone , for the price it’s not worth it .
Cons:

The staff had a nasty attitude, you have people in the lobby nodding off a bunch of drug addicts . I believe some of the rooms are for people who live there maybe a senior building it smells like hot pee .

2026-03-16 via Nuitee
G
Gúzman family_with_children gt
9
2026-03-15 via Nuitee
K
Kanatbay extended_group kz
1
2026-03-13 via Nuitee
C
Cordalie solo_traveller us
6
Clean hotel in a great location with free onsite parking.
Pros:

Location and cleanliness.

Cons:

Fire alarm sounded while I was there. There was not fire however, thank heavens.

2026-03-11 via Nuitee
G
GLENDA solo_traveller us
2
Hell
Cons:

The staff at the front desk name was Habbie personality was very poor. He called the police on me because I questioned him charging me more money for earlier ck in also they have a grant for the homeless but act if he was to good to talk to them

2026-03-09 via Nuitee
M
Martin solo_traveller us
1
Horrible something needs to change about this hotel!!
Pros:

Nothing

Cons:

I didn’t like the fact everyone was rude for no reason! And why I had to get the police called on me cause I was sitting at the with homeless people!!

2026-03-09 via Nuitee
R
Ronald solo_traveller us
7
Would not stay there again.
Pros:

Staff was awesome and it was clean.

Cons:

Breakfast was a disaster, hard boiled eggs, juice machine not working!

2026-03-07 via Nuitee
D
Donna solo_traveller us
1
Awful from A to Z
Pros:

Nothing. The elevator was broken upon our arrival

Cons:

The light switch was broken so no lights coming into the room. NO outlets worked. The charging dock was broken. We are older and had to move heavy furniture to get to an outlet. The curtains were haphazardly hanging. The people next door were fighting and beating on the wall

2026-03-04 via Nuitee
C
Christopher couple us
10
2026-03-02 via Nuitee
J
Jennifer couple us
5
2026-03-02 via Nuitee
N
Natalya solo_traveller us
1
The staff and manager shown discrimination towards me
Pros:

Nothing

Cons:

Everything

2026-03-01 via Nuitee
J
Jennifer solo_traveller us
7
2026-02-27 via Nuitee
K
Keegan solo_traveller us
4
I booked for too long, I recommend a max of 2 nights.
Pros:

I really loved the friendly staff. I have a service dog and it can be tough sometimes, but they were helpful and kind.

Cons:

Ultimately the hotel was very smelly, like people were smoking cannabis inside all day and night. The hotels also an extended stay situation, so a lot of the guests live there. That’s something to share in advance. It’s also dirty around the grounds, liter everywhere, the smoking area post was broken, and the building is surrounded by industrial retail stores so there’s nothing to see. The heater was burning hot all night, and when I adjusted it - the thing started blowing cold air - I’m sure they would have fixed it if I asked but woof, for a few nights I figured why bother.

2026-02-23 via Nuitee
2
232kennedyg Family
4
Unless its all you can afford... no
Pros:

It's a No. Although the VERY sparse room was clean, the sink drain backed after brushing teeth. You could see lights & breeze coming through under sink and tub.
Seems like the hotel also shares space with some kind of shelter? The elevator was very slow & felt a little unsteady. The rate was really cheap ... but as they say you get what you pay for. On a positive note the front desk staff was nice and convenient right off highway

2026-02-16 via Tripadvisor
M
Melvin family_with_children us
10
2026-01-20 via Nuitee
I
Isaac couple us
10
Great
Pros:

Customer service, bedroom, bed,everything except for the rate because they should have a last minute (lower rates for the rooms that are available that haven’t been able to rent

Cons:

See answer above

2026-01-20 via Nuitee