The Portobello Hotel

Hotels
8.8 (508 reviews)
22 Stanley Gardens , London , gb

Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Charming decor
Cons:
Limited room size
Issues with amenities

Categories

Cleanliness
8.76
Generally clean and well-kept based on staff comments.
Service
9.23
Staff were friendly and accommodating, praised repeatedly in the reviews.
Location
9.27
Excellent location near Portobello Markets, highly rated by guests.
Room Quality
8.22
Rooms varied in size and quality; some comments about small bathrooms.
Amenities
8.75
Good selection of snacks and breakfast options, though some guests had issues.
Value for Money
8.71
Decent overall value, but some felt it was expensive for the size of rooms.
Food and Beverage
8.76
Breakfast was well-reviewed, but noted that there were issues with orders.
Overall Experience
8.73
Most guests enjoyed their stay and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:28

Property Description

Luxurious Boutique Bedrooms
Indulge in the individual and luxury décor of the beautiful bedrooms at Portobello Hotel. Each room offers unique features like round beds and stand-alone baths, ensuring a memorable stay.

Gourmet Continental Breakfast
Start your day right with a delicious continental breakfast at Portobello Hotel. Enjoy organic coffee and locally sourced hams, cheeses, and pastries, setting the tone for a day of exploration in Notting Hill.

Convenient Location
Located in elegant Notting Hill, just a stone's throw away from the famous Portobello Market, Portobello Hotel offers a tranquil stay within walking distance of Hyde Park and various transport links. Book now for a luxurious and convenient London getaway at Portobello Hotel.

Important information:

Please note that extra beds and cots are only available in Superior and Deluxe rooms.

Please be advised that the elevator will be out of service from 5 January to 25 January. Our porters will be available throughout this period to assist with guests’ luggage.”Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 508 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
J
JASON solo_traveller gb
9
2026-07-24 via Nuitee
K
Katharine family_with_children us
10
2026-07-23 via Nuitee
J
j0hnnyw1980 Couples Rotherham, South Yorkshire, England
10
An amazing hotel!
Pros:

Had a wonderful stay at the Portobello with my wife in June. Our room was absolutely beautiful, and every member of staff we met was warm, welcoming, and genuinely eager to help. The hotel’s location is fantastic too, with plenty of great pubs and restaurants just around the corner, and the nearest tube station only a short 10‑minute walk away.

My wife and I wholeheartedly recommend the Portobello to anyone visiting the area. Thank you to the whole team for making our stay so memorable!

2026-07-21 via Tripadvisor
J
Jonathan couple gb
8
2026-07-21 via Nuitee
J
Jeremy couple gb
9
2026-07-14 via Nuitee
T
Tanya couple ru
6
2026-07-10 via Nuitee
F
Franka couple gr
10
2026-07-10 via Nuitee
J
Jonathan solo_traveller de
10
Pros:

The hotel is situated perfectly for a stay in the Notting Hill area in a quiet residential street.
The rooms are uniquely decorated with a wonderful eye for details.
The staff is very polite, helpful and accomodating.

Cons:

The air conditioning unit in our room (16) was placed in a way that did not allow for efficient cooling of the main sleeping area. The bedsheets were also quite thick and warm, which was a bit unconfortable given the sweltering summer temperatures.

2026-07-10 via Nuitee
L
Leah You Lim family_with_children us
10
2026-07-05 via Nuitee
A
andrewsD395WV NONE
10
Portobello gem.
Pros:

Excellent location, friendly and attentive staff, very pleasant environment. Highly recommend this charming hotel on a quite street. Very convenient to Portobello Road Market and Tube stops. Lovely neighborhood.

2026-07-04 via Tripadvisor
J
Julie couple ch
9
2026-07-04 via Nuitee
D
Destiny solo_traveller nl
9
2026-06-29 via Nuitee
T
Therese Sjøthun couple no
9
2026-06-29 via Nuitee
P
Pamela couple us
10
Staff was excellent at accommodating our last minute request for early check in. Very responsive to any requests such
Pros:

Small boutique traditional hotel. Excellent quiet neighborhood

Cons:

Nothing

2026-06-28 via Nuitee
M
Mitte couple dk
6
2026-06-28 via Nuitee
D
David couple au
10
Beautiful old world charm boutique hotel
Pros:

A beautiful boutique property only 5 minute walk to Portobello Road, approx 10 minute walk to Nottinghill Gate tube station.
Gorgeous decor and old world feel, daily continental breakfast. The best bit was the lovely, cheerful and kind staff.

Cons:

Nothing

2026-06-28 via Nuitee
M
MtcbBlaineWA Business North Vancouver, British Columbia
6
Too many small issues
Pros:

I was there at the beginning of the heat wave- just to caveat this review.

No ac or ventilation in public areas- so while library area is nice not useful when it’s +30 celcius +90 Fahrenheit.

Room AC does not work consistently in all rooms so you could be unlucky enough to have the weak ac room. A colleagues room had water flow in over night- hotel fixed it but a musty smell remained.

Bath tub and shower do not drain so you end up showering in a puddle- a little on the gross side! All in all place may be nice but lacks luxury and the real boutique feel- even without the heat and ac issues not really a place I can recommend or that I would return to.

Staff was nice and helpful-

2026-06-26 via Tripadvisor
F
Felipo couple es
10
2026-06-24 via Nuitee
L
Louise couple au
5
2026-06-22 via Nuitee
J
Julie couple gb
7
Location great but needs to improve on customer experience
Pros:

The staff were lovely, friendly and very helpful.
Location great for the market and lots of restaurants near by.

Cons:

Breakfast was very poor quality and disorganised. Always something missing. Individual milk jugs needed instead of a shared bottle.
We had a night without plugs in the room working and could not report as the phone was not answered. Sorted in the morning.
The two armchairs in the dining room need cleaning.

2026-06-20 via Nuitee