Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location and breakfast
Cons:
Room noise issues
Check-in delays and cleanliness concerns

Categories

Cleanliness
8.7
Several reviews mention cleanliness positively, but issues with room quality suggest areas for improvement.
Service
9.7
Felipe and others received high praise for their attentiveness and helpfulness.
Location
9.7
The hotel is conveniently located near key attractions, which is appreciated by guests.
Room Quality
8.7
Some guests found the rooms comfortable, however, noise and renovation issues were noted.
Amenities
8.7
Amenities like breakfast were highlighted; still, some lacking features were mentioned.
Value for Money
8.7
While some guests found good value, others felt the prices were high for the quality offered.
Food and Beverage
9.7
The breakfast was frequently praised as excellent.
Overall Experience
9.7
Most guests had a positive experience at the hotel, expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:46

Property Description

Luxurious Accommodation with City Views
Experience a blend of comfort and sophistication at the 5-star Pullman Sao Paulo Ibirapuera. Revel in modern decor, city views, and Wi-Fi access in our comfortable rooms.

Diverse Leisure and Business Options
Indulge in a varied buffet at our restaurant before heading to business meetings or exploring nearby attractions. Return to enjoy the swimming pool, sun terrace, sauna, fitness center, spa, and the Tea Deli bar.

Vibrant Nightlife and Dining
Immerse yourself in the colorful nightlife and diverse dining options near the hotel. Make the most of your stay by exploring the vibrant city life just steps away.

Book now to elevate your Sao Paulo experience at Pullman Sao Paulo Ibirapuera.

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.

For bookings with a prepayment, the credit card used must be presented by upon check in. The guest must be the cardholder.

Breakfast is free for children up to 6 years old. The hotel offers 50% discount in the breakfast for children from 7 to 12 years old. Older child pay the full price.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 45 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 283 reviews
Cleanliness: 8.7
Service: 9.7
Location: 9.7
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 9.7
Overall Experience: 9.7
G
Gabriel • couple • br
10
2026-01-31 • via Nuitee
S
serena • solo_traveller • it
10
2026-01-29 • via Nuitee
S
serena • solo_traveller • it
10
2026-01-29 • via Nuitee
A
Andre • solo_traveller • br
10
2026-01-27 • via Nuitee
A
Arnaldo Bruno • couple • br
8
2026-01-25 • via Nuitee
I
Ivan • extended_group • pe
10
2026-01-20 • via Nuitee
P
PAOLLA • solo_traveller • br
10
2026-01-20 • via Nuitee
C
Cláudia • solo_traveller • br
10
2026-01-19 • via Nuitee
D
Danielle • solo_traveller • br
9
Bom custo benefício
Pros:

Localização ótima, quarto confortável, bom
Café da manhã.

Cons:

Chuveiro com pouca pressão

2026-01-19 • via Nuitee
V
Valéria • couple • br
10
Hotel agradável com funcionários acolhedores; e excelente café da manhã.
Pros:

Café da manhã excelente; funcionários muito educados.

Cons:

Ouvimos alguns barulhos à noite dos quartos próximos; a limpeza do banheiro poderia ser melhor e a qualidade/estado das toalhas também.

2026-01-18 • via Nuitee
A
Andreia • couple • br
5
Não gostei do andar , me pareceu hotel velho e não um hotel uau
Cons:

Havia lata suja no lixo
Não havia kit dental no banheiro, tivemos que pedir e sendo hotel 5 estrelas não entendi.
Lixo do banheiro enferrujado, sujo, deveria estar brilhando
Toalhas com aspecto de velhas

2026-01-17 • via Nuitee
A
Adriaan • couple • za
8
2026-01-16 • via Nuitee
A
Aline • solo_traveller • br
10
Excelente
Pros:

Ótima localização, café da manhã maravilhoso

2026-01-15 • via Nuitee
E
Eclerson • couple • br
10
2026-01-05 • via Nuitee
D
daxd2026 • Family
10
Exceptional comfort, location and service .
Pros:

We received exceptional service . Always with a smile . Great location overall . Definitely a preferred destination. They are very pet friendly as well.

2026-01-04 • via Tripadvisor
A
adriana • couple • br
10
Atendimento maravilhoso
Pros:

Tudo

2026-01-04 • via Nuitee
T
Tânia • couple • br
10
2026-01-01 • via Nuitee
G
GUILHERME • family_with_children • br
8
Bom hotel. Mas nas próximas vezes voltarei a ficar na região da paulista mesmo, como de costume.
Pros:

Em geral o atendimento é bom. Fiquei lá pela proximidade do Parque, mas caminhando precisa dar uma volta grande.

Cons:

Quase que a totalidade dos hóspedes era composta por estrangeiros. Talvez por isso os preços são altos. Também senti que deixam o atendimento para brasileiros em segundo plano. No café da manhã eu pedi algo a la carte, fui embora e o item não veio. A garçonete não me tratou bem e entregou pedidos para estrangeiros na minha frente.

2025-12-24 • via Nuitee
R
Roam60368901157 • Business
10
Felipe, the front desk employee
Pros:

Felipe at the front desk is the top representative of the Pullman brand. Every time I stay in Pullman, he is always smiling, friendly and ready to help right away. Felipe has consistently provided an exceptional service during my multiple stays in Pullman

2025-12-20 • via Tripadvisor
E
Eduardo • solo_traveller • br
10
2025-12-14 • via Nuitee