Best Western Fort Myers Waterfront

Hotels
Best Western
8.1 (693 reviews)
13021 North Cleveland Avenue , North Fort Myers , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Cleanliness issues
Aging facilities
Inconsistent room quality

Categories

Cleanliness
6.85
Multiple guests reported issues with cleanliness, including dirty rooms and bugs.
Service
8.85
Service was generally satisfactory with some complaints, indicating standard quality for this hotel tier.
Location
8.85
Location received positive mentions and is considered convenient.
Room Quality
7.35
Some rooms showed signs of age and reported issues, like improper maintenance.
Amenities
8.35
Amenities met basic expectations, though some guests voiced concerns about certain aspects.
Value for Money
7.85
Value perceived as fair but overshadowed by cleanliness issues.
Food and Beverage
8.35
Breakfast and dining options received positive feedback.
Overall Experience
8.35
Overall experience was mixed; positive aspects were noted, but issues affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:55

Property Description

Waterfront Location with Stunning Views
Experience the beauty of the Caloosahatchee River from your balcony at our Best Western hotel in North Fort Myers. Enjoy the convenience of being just minutes away from Fort Myers city centre.

Convenient Amenities for a Relaxing Stay
Unwind by the outdoor pool, stay connected with free Wi-Fi, and indulge in delicious meals at our two on-site restaurants. Our rooms are equipped with all the essentials including a microwave, refrigerator, and cable TV.

Explore Nearby Attractions
Discover the natural beauty of North Shore Park, the ecological wonders of Four Mile Cove Preserve, and the thrilling rides at Sun Splash Family Waterpark, all within easy reach from our waterfront hotel.

Book your stay now and make unforgettable memories at Waterfront Fort Myers Best Western!

Important information:

Please note that all guests are required to present a valid passport at check-in.

This property does not accept bookings from guests who reside in Lee County, Florida.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RSW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 693 reviews
Cleanliness: 6.85
Service: 8.85
Location: 8.85
Room Quality: 7.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 8.35
Y
Yoel Alejandro extended_group us
10
Espectacular
Pros:

Es perfecto!! Recomendado 100%

2026-06-06 via Nuitee
S
Svetlana couple us
10
Pros:

Everything

2026-06-04 via Nuitee
C
Camila solo_traveller us
1
2026-06-03 via Nuitee
A
Anne couple us
8
2026-06-03 via Nuitee
C
Cleotilde solo_traveller us
7
Creo q. la vista tan relajante de este lugar es fundamental, además del restaurante que tienen
Pros:

La vista que ofrecen las habitaciones hacia el agua, la habitación tenía una temperatura agradable que pude controlar a mi gusto la limpieza de la habitación se veía bastante aceptable a pesar de ser un lugar que creo necesita algunas remodelaciones o cambios en comparación con la modernidad de otros hoteles e incluso tienen el mismo precio que ellos.

Cons:

Que tuvimos problemas con la presión del agua en la ducha a la hora de tomar un baño

2026-06-02 via Nuitee
C
Cleotilde solo_traveller us
5
En mi humilde opinión si este hotel no estuviera ubicado en este bello sitio no fuera opción para mi
Pros:

Pienso que si este hotel no estuviera ubicado en el lugar donde está al menos yo nunca lo escogería en comparación con otros hoteles en los que he rentado que se caracterizan por la modernidad con la que están equipados la higiene extrema y el súper precio que brindan, Pero Siendo honesta tengo que decir que el motivo por el que me gusta venir aquí es simplemente por la vista tan bonita, relajante y espectacular que tiene hacia el agua. La limpieza es aceptable pero las dos veces que he venido he tenido problemas , la primera vez fue que la ducha del baño prácticamente no tenia presión de agua y la segunda vez que renté tuve problemas porque el aire acondicionado no enfríaba lo suficiente para mi gusto. Además de que en la madrugada hubo un incidente bastante serio porque en plena madrugada otros huéspedes y yo salimos de las habitaciones porque se sentía una mujer gritando con una pelea y al otro día en la mañana nos. Despertamos con las sirenas de las patrullas y la ambulancia y según dijeron había fallecido un niño pero no sé realmente qué sucedió porque nadie nos informó nada y creo que esto es algo Inquietante porque pienso que debía haber alguien de seguridad o personal del hotel que debía haber llamado a la policía cuando se sintió el escándalo tan fuerte a las 3 o 4 de la madrugada, el comentario de que un niño había fallecido lo escuché del propio personal del hotel en la mañana del domingo pero realmente no sé qué sucedió.

Cons:

Tuve problemas con la presión de agua en la ducha a la hora de bañarme porque el agua no salía con presión.

2026-06-02 via Nuitee
P
Pinto solo_traveller cl
8
2026-05-30 via Nuitee
S
Seth couple us
10
2026-05-29 via Nuitee
S
Seth couple us
10
2026-05-29 via Nuitee
M
Merlyn couple us
10
2026-05-27 via Nuitee
E
ELEANE extended_group us
1
I Would Never Go Back to That Place
Pros:

What I liked the most were the views, the pier, and the friendly staff. There are also several places to eat nearby, and the air conditioning worked very well, which was definitely appreciated.

Cons:

But honestly, the overall experience was very bad. The entire place constantly smelled like marijuana, including the hallways and common areas. The room had a very strong mold smell, and the bathroom looked old, ugly, and poorly maintained.

One thing that really bothered me was that they do not clean the rooms during your stay. They do not change towels, take out the trash, or do any cleaning until check out. The elevator also smelled terrible, sometimes even like urine.

The breakfast was very poor with very little variety. Also, whenever they cleaned rooms after guests checked out, they left trash bags, towels, and other items outside the rooms, which looked very unpleasant and caused bad smells in the hallways.

I definitely would not recommend this place for families or people traveling with children because the marijuana smell throughout the hotel makes the stay very uncomfortable.

2026-05-26 via Nuitee
E
ELEANE extended_group us
1
I Would Never Stay Here Again, Especially if You’re Traveling with Kids
Pros:

I had a really good experience staying here. The views are beautiful and make the whole stay feel very relaxing. I also liked the location because there are many places to eat nearby, including an IHOP right across the street, which was very convenient.

Another thing I enjoyed was having a nearby place to go fishing and relax. The air conditioning worked very well and kept the room cool the entire time. Also, the staff was very friendly and welcoming throughout the stay.

Cons:

The pool was very dirty, there were not enough umbrellas, and the chair cushions were in terrible condition and felt disgusting.

The elevators also felt unsafe and smelled very bad. On top of that, they were constantly being used by the cleaning staff, which made them uncomfortable to use. The room had a very strong mold smell from the moment we walked in. The bathtub looked old, dirty, and poorly maintained, and the towels had stains on them.

The worst part was that the rooms were not cleaned during the stay at all. They only clean them after check out. No trash removal, no towel changes, nothing, which was honestly terrible for a hotel stay.

There was also a very unpleasant situation during our stay. A crime happened on the first floor of the building, the area was blocked off, and the elevator access became limited. We had to ask for permission to enter or leave the building, and a police officer was always accompanying us.

2026-05-26 via Nuitee
E
ELEANE family_with_children us
1
I Would Never Stay Here Again, Especially if You’re Traveling with Kids
Pros:

I had a really good experience staying here. The views are beautiful and make the whole stay feel very relaxing. I also liked the location because there are many places to eat nearby, including an IHOP right across the street, which was very convenient.

Another thing I enjoyed was having a nearby place to go fishing and relax. The air conditioning worked very well and kept the room cool the entire time. Also, the staff was very friendly and welcoming throughout the stay.

Cons:

The pool was very dirty, there were not enough umbrellas, and the chair cushions were in terrible condition and felt disgusting.

The elevators also felt unsafe and smelled very bad. On top of that, they were constantly being used by the cleaning staff, which made them uncomfortable to use. The room had a very strong mold smell from the moment we walked in. The bathtub looked old, dirty, and poorly maintained, and the towels had stains on them.

The worst part was that the rooms were not cleaned during the stay at all. They only clean them after check out. No trash removal, no towel changes, nothing, which was honestly terrible for a hotel stay.

There was also a very unpleasant situation during our stay. A crime happened on the first floor of the building, the area was blocked off, and the elevator access became limited. We had to ask for permission to enter or leave the building, and a police officer was always accompanying us.

2026-05-26 via Nuitee
D
David couple us
1
Never again
Pros:

Location

Cons:

Nasty shower ceiling fell in on me when I was showering

2026-05-26 via Nuitee
G
Griet solo_traveller nl
10
Pros:

Alles was top, prachtige locatie. Kim ( receptionist) heeft ons erg goed geholpen waar je leuke dingen kon doen in de stad, top.

2026-05-25 via Nuitee
J
Javier solo_traveller cl
8
2026-05-24 via Nuitee
S
Sergio Alejandro solo_traveller us
10
Pros:

La piscina, la habitación todo em realidad

Cons:

Nada

2026-05-21 via Nuitee
R
Ramon couple es
8
2026-05-21 via Nuitee
T
Turner couple us
10
2026-05-18 via Nuitee
R
Ricardo solo_traveller us
9
Excellent
Pros:

View, amazing

Cons:

Eggs on the breakfast will be great

2026-05-18 via Nuitee