Holiday Inn Express Cardiff Bay by IHG

Hotels
•
Holiday Inn Express
8.4 (198 reviews)
Longueil Close, Cardiff, Wales, CF10 4EE , Cardiff , GB
+44 29 2044 9000

listing image 1
Show all photos

Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
Elevator
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Delicious breakfast
Comfortable beds
Cons:
Noise in rooms
Issues with room amenities
Service inconsistency

Categories

Cleanliness
7.61
There were concerns about the accessibility room's wet room and the noise from other rooms.
Service
9.08
Reception staff were described as friendly and helpful, with many issues being handled promptly.
Location
9.12
The hotel is conveniently located, close to the center of Cardiff and easy to access.
Room Quality
7.57
Some beds were comfy, but there were issues with noise and room size, especially regarding the family room.
Amenities
8.1
Amenities provided were satisfactory but had some room for improvement, such as ice availability.
Value for Money
8.06
Some guests felt the pricing did not match their experience, especially regarding room quality.
Food and Beverage
9.11
Breakfast was positively highlighted as good, hot, and satisfactory.
Overall Experience
8.58
Mixed feedback on the stays, but many would return based on positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:40

Property Description

Terrace with Views and Free Wi-Fi: Take in stunning views from the terrace while enjoying complimentary wireless internet access during your stay at Holiday Inn Express Cardiff Bay.

Dining and Entertainment: Indulge in delicious meals at the on-site restaurant, grab a quick snack from the snack bar/deli, and unwind with your favorite drink at the bar/lounge. Don't miss the complimentary buffet breakfast to start your day off right.

Convenient Amenities and Nearby Attractions: Benefit from amenities like a business center, express check-in/out, and event spaces. Explore popular attractions such as Cardiff Bay Water Feature, Mermaid Quay, and Wales Millennium Centre within close proximity of the hotel.

Ready to experience comfort and convenience at Holiday Inn Express Cardiff Bay? Book your stay now!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

8.4
Based on 198 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 9.11
Overall Experience: 8.58
S
Sofia • couple • gb
9
Pros:

Exceptionally clean and comfortable room and hotel. Delicious, very efficiently served breakfast. Location is central enough but tranquil, by charming body of water.

Cons:

Some road works near the hotel made the walk to the harbour area slightly unpleasant.

2026-08-08 • via Nuitee
G
Gary • solo_traveller • gb
6
Pros:

Close proximity to my requirements

Cons:

At £120 a night a little expensive for express

2026-08-08 • via Nuitee
S
Sarah • couple • gb
10
2026-08-08 • via Nuitee
N
Norah • family_with_children • gb
8
It’s a great place to stay with very attentive staff team
Pros:

It’s located and the staff were lovely

Cons:

The parking is difficult and very limited

2026-08-07 • via Nuitee
L
Lek • solo_traveller • gb
10
2026-08-06 • via Nuitee
O
O Malley • solo_traveller • ie
7
2026-08-06 • via Nuitee
P
Peter • couple • nz
10
2026-08-06 • via Nuitee
R
Reuben • family_with_children • mt
6
2026-08-06 • via Nuitee
F
Fatima • solo_traveller • gb
8
Pros:

The stay was good.

Cons:

But the location was difficult to find because of the building works that was going on in the area.

2026-08-06 • via Nuitee
J
Jacqueline • couple • gb
10
Great city break definitely coming back
Pros:

Great location easy access to the town

2026-08-05 • via Nuitee
J
juan luis • family_with_children • es
8
Pros:

Hotel muy tranquilo, limpio y con un buen entorno. Habitaciones limpias y buen servicio.

Cons:

No está muy céntrico.

2026-08-05 • via Nuitee
A
andrew • couple • gb
8
2026-08-05 • via Nuitee
T
Timothy • solo_traveller • gb
8
2026-08-05 • via Nuitee
J
Jan • family_with_children • gb
9
Overall very good and relaxing
Pros:

Welcoming
Clean
Locality

Cons:

No facilities to heat baby food the young man had to check with manager.
Shower very weak

2026-08-05 • via Nuitee
J
John H • solo_traveller • gb
8
2026-08-05 • via Nuitee
J
juan luis • family_with_children • es
8
Pros:

Hotel agradable, muy tranquilo y en un buen entorno.

Cons:

No es muy céntrico.

2026-08-05 • via Nuitee
D
Daumas • solo_traveller • fr
7
Pros:

L amabilité du personnel

Cons:

Le lavabo complètement bouche

2026-08-04 • via Nuitee
C
Caren • extended_group • gb
8
2026-08-04 • via Nuitee
M
Monica • couple • gb
8
Pros:

Breakfast was good & well laid out

2026-08-04 • via Nuitee
A
Andrey • family_with_children • gb
8
2026-08-04 • via Nuitee