Children allowed

Facilities

Parking
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Lovely hotel ambiance
Cons:
Cleanliness issues
Food quality not consistent
Noise disturbances in rooms

Categories

Cleanliness
7.13
Rooms had cleanliness issues like stains on cushions, and a lack of attention to detail.
Service
8.6
Staff were friendly and helpful, service was efficient.
Location
8.64
Great location, close to town and restaurants.
Room Quality
7.59
Comfortable bed but had issues with noise and lack of detail.
Amenities
8.12
Pool was fantastic and additional services received positive feedback.
Value for Money
7.58
Good for mid-range, but not luxury as it once was.
Food and Beverage
6.63
Breakfast was pre-cooked and not impressive, some dissatisfaction noted.
Overall Experience
8.1
Overall a lovely hotel experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:01

Property Description

Luxurious Accommodation
Experience the charm of The Norfolk Royale, with 95 spacious guestrooms offering modern amenities in a historic setting.

Relaxing Gardens and Indoor Pool
Unwind in the hotel's secluded gardens, perfect for enjoying a refreshing drink, or take a dip in the glass-roofed heated indoor pool and whirlpool.

Convenient Amenities
Indulge in delicious dining options with breakfast and a table d’hote menu, and take advantage of the secure underground car park for a hassle-free stay.

Plan your getaway at The Norfolk Royale for a perfect blend of elegance and comfort.

Important information:

If children have a separate bedroom, they are charged adult prices.

Please note that this hotel does not accept bookings from hen or stag (bachelor/ette) groups.

Large group bookings may be subject to a refundable deposit/guarantee at the discretion of the hotel reservations department.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BOH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 3463 reviews
Cleanliness: 7.13
Service: 8.6
Location: 8.64
Room Quality: 7.59
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 6.63
Overall Experience: 8.1
S
sarah • solo_traveller • gb
5
Needs updating
Pros:

Needs updating

Cons:

Bath yellow windows rattle

2026-05-16 • via Nuitee
D
Donna • solo_traveller • gb
10
Brilliant
Pros:

Great location, great staff, great service

2026-05-15 • via Nuitee
J
john • solo_traveller • gb
8
2026-05-15 • via Nuitee
N
Nigel • solo_traveller • gb
8
A very comfortable and cozy hotel, well positioned for the town centre, I highly recommend it.
Pros:

A very comfortable, cozy room, perfect for a single traveller. Close to the town centre and not too far from the beach. I thoroughly enjoyed my stay. The hotel was well kept, tidy and clean and was excellent value for the price.

Cons:

I don't think you could have done much better at twice the price, so really there's nothing that I didn't like.

2026-05-14 • via Nuitee
J
john • solo_traveller • gb
8
2026-05-12 • via Nuitee
N
Nishta • family_with_children • gb
7
2026-05-12 • via Nuitee
M
Mark • family_with_children • gb
8
2026-05-11 • via Nuitee
W
Wendy Sumpton • solo_traveller • gb
8
2026-05-10 • via Nuitee
S
Sooty • solo_traveller • au
9
Pros:

Convenient walking distance to The Square, shops, restaurants, buses, pier

Cons:

Beds were a little hard and the food average

2026-05-09 • via Nuitee
V
Vanessa • solo_traveller • gb
8
Pleasant hotel Nice staff relaxing spa in a nice area and good value for money
Pros:

The parking was great even they had to pay extra for it it wasn't a ridiculous price booked in advance. The swimming pool and Jacuzzi were just perfect but could get busy if there were a lot of people. The room was clean very quiet really good value for money.

Staff for incredibly friendly and helpful

Cons:

The dinner options were limited but I don't know if it was because it's out of season and it was catered for a coach party.

2026-05-06 • via Nuitee
G
gman • couple • gb
9
Pros:

Very pleased and will use them again

2026-05-05 • via Nuitee
T
Thomas • couple • gb
9
Good Value For Money Excellent Stay
Pros:

Large room very clean. Hotel well looked after smooth check in process. Location was excellent right in the middle of town,

Cons:

Beds and pillows were a little too hard

2026-05-05 • via Nuitee
T
trudy • solo_traveller • gb
10
Pros:

Extremely clean & comfortable
All staff very friendly except the barman was awful

Cons:

Nothing we didn't like.

2026-05-04 • via Nuitee
O
Odeta • solo_traveller • gb
10
Pros:

Everything was really nice stay

Cons:

-

2026-05-04 • via Nuitee
S
Suliman Ahmed • extended_group • gb
8
2026-05-04 • via Nuitee
S
Sascha • solo_traveller • de
8
Pros:

Schönes Hotel mit nostalgischem Charme, nette Hotelbar und preiswertes, gutes englisches Frühstück. Direkt in der City gelegen. Ein kostenpflichtiger Parkplatz ist in direkter Nähe. Sehr freundliches Personal!

2026-05-03 • via Nuitee
M
Margaret • couple • gb
9
The Staff were very helpful, the lady receptionist help us big time with a parking problem going above and beyond to hel
Pros:

Comfortable large room , very good assortment of drinks and biscuits .
Hotel close to the town centre with all its amenities and short walk through the gardens to the beach

Cons:

In need of some updating/decorating but perfectly acceptable

2026-05-03 • via Nuitee
A
Amy • couple • gb
8
Had a lovely time
Pros:

The entertainment and the stuff

Cons:

The room

2026-05-02 • via Nuitee
M
Michelle • solo_traveller • ie
5
2026-05-02 • via Nuitee
M
Mason • family_with_children • gb
10
2026-04-28 • via Nuitee