Children allowed

Facilities

Non-smoking rooms
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Lovely hotel ambiance
Cons:
Cleanliness issues
Food quality not consistent
Noise disturbances in rooms

Categories

Cleanliness
7.13
Rooms had cleanliness issues like stains on cushions, and a lack of attention to detail.
Service
8.6
Staff were friendly and helpful, service was efficient.
Location
8.64
Great location, close to town and restaurants.
Room Quality
7.59
Comfortable bed but had issues with noise and lack of detail.
Amenities
8.12
Pool was fantastic and additional services received positive feedback.
Value for Money
7.58
Good for mid-range, but not luxury as it once was.
Food and Beverage
6.63
Breakfast was pre-cooked and not impressive, some dissatisfaction noted.
Overall Experience
8.1
Overall a lovely hotel experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:01

Property Description

Luxurious Accommodation
Experience the charm of The Norfolk Royale, with 95 spacious guestrooms offering modern amenities in a historic setting.

Relaxing Gardens and Indoor Pool
Unwind in the hotel's secluded gardens, perfect for enjoying a refreshing drink, or take a dip in the glass-roofed heated indoor pool and whirlpool.

Convenient Amenities
Indulge in delicious dining options with breakfast and a table d’hote menu, and take advantage of the secure underground car park for a hassle-free stay.

Plan your getaway at The Norfolk Royale for a perfect blend of elegance and comfort.

Important information:

If children have a separate bedroom, they are charged adult prices.

Please note that this hotel does not accept bookings from hen or stag (bachelor/ette) groups.

Large group bookings may be subject to a refundable deposit/guarantee at the discretion of the hotel reservations department.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BOH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 3382 reviews
Cleanliness: 7.13
Service: 8.6
Location: 8.64
Room Quality: 7.59
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 6.63
Overall Experience: 8.1
P
Peter • couple • gb
8
Comfortable stay for a reasonable price.
Pros:

Staff were very welcoming and helpful. Good breakfast. Room was good although we had paid extra for an upgraded room. Not sure what a normal basic room would be like. Has a swimming pool but rather limited in size.

Cons:

It would appear that the hotel caters for coach parties so make sure you know when they are booked in for breakfast. We went in the pool as a family but if there had been 3 families there it would have been overcrowded.

2026-04-11 • via Nuitee
• family_with_children • gb
7
2026-04-10 • via Nuitee
B
Brian • couple • gb
10
Pros:

Very nice and clean hotel parking below very secure. Rooms very comfortable. Close to the shops and beaches. Hotel staff very friendly and helpful. Good breakfast...10/10 👍

2026-04-10 • via Nuitee
M
Marina • family_with_children • gb
7
2026-04-10 • via Nuitee
N
Nigel • couple • gb
9
Great staff, great location, great price.
Pros:

Staff were very welcoming and friendly

Cons:

The pillows

2026-04-09 • via Nuitee
P
Paul • couple • gb
10
A lovely hotel.
Pros:

I found the hotel, clean and bright. The swimming pool and hot tub was fabulous. The entertainment was good and the staff were friendly.

Cons:

Parking was a big issue. I had paid for parking and couldn’t even get into the underground parking. When I complained to a member of staff, I was told it was a third party responsible for parking. The hotel is a good/long walk to the beach.

2026-04-09 • via Nuitee
N
Nijil • extended_group • gb
6
2026-04-09 • via Nuitee
A
Alexander • extended_group • gb
7
2026-04-09 • via Nuitee
A
Angela • couple • gb
8
Fabulous short break - great value
Pros:

Location is fabulous

Cons:

.

2026-04-06 • via Nuitee
G
Glen • couple • gb
7
Very nice
Pros:

It’s our favourite hotel

Cons:

It could do with a little update

2026-04-02 • via Nuitee
N
Nick • couple • gb
10
2026-04-01 • via Nuitee
P
Penny • couple • gb
10
Very pleasant and would stay here again in the future
Pros:

Traditional hotel with character.
Clean and comfortable.
Bar prices very reasonable and plenty of sofas and chairs to relax in.

Cons:

Nothing

2026-04-01 • via Nuitee
G
Georgina • solo_traveller • gb
5
Pros:

Excellent location

Cons:

Service was ok, needs updating a lot, better breakfast with a longer time, only 8.30 till 9.30 on a Sunday

2026-03-29 • via Nuitee
S
Sara • family_with_children • gb
9
2026-03-29 • via Nuitee
G
Glen • couple • gb
9
2026-03-29 • via Nuitee
J
Jill • couple • gb
9
We came for a weekend break and the hotel was a highlight of our visit, so central and comfy
Pros:

Very friendly staff. Lovely comfy room and we liked having a covered balcony. The singers in the bar each evening were great too.

2026-03-23 • via Nuitee
S
Sophie • family_with_children • gb
8
2026-03-23 • via Nuitee
T
Tony • couple • gb
10
Pros:

Great location and lots of old fashioned charm. The staff were all very helpful and the hotel is very comfortable.

Cons:

Nothing to not like.

2026-03-23 • via Nuitee
R
Rachel • couple • gb
10
Pros:

Felt like stepping back in time for the weekend

2026-03-23 • via Nuitee
D
Davinia_1 • extended_group • gb
6
Pros:

Friendly staff.

Cons:

Could have been cleaner

2026-03-22 • via Nuitee