Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Gift shops or newsstand
Conference space
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly and efficient staff
Good location near transport
Comfortable and clean rooms
Cons:
Noise issues from surrounding areas
Bathroom cleanliness concerns
Inconsistent breakfast quality
Lack of certain amenities

Categories

Cleanliness
8.73
Some reviews mention that rooms are clean, but issues with the bathroom and other reviews suggest inconsistent cleanliness.
Service
9
Reviews highlight the friendliness and efficiency of the staff, contributing positively to the service score.
Location
9.04
Multiple reviews praise the proximity to transport and local amenities, indicating a very good location.
Room Quality
8.69
Some comments about comfort and cleanliness, but also notes about noise and the need for renovations.
Amenities
8.82
While some amenities were appreciated, certain services like breakfast and lack of coffee making facilities impacted the score.
Value for Money
8.68
Generally good reviews on pricing relative to services offered, though some found specific aspects lacking.
Food and Beverage
8.73
Breakfast mentioned as good but with room for improvement, leading to a balanced score.
Overall Experience
8.7
Mixed feedback indicates some strong positives and significant negatives, leading to this overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:49

Property Description

Welcome to Hotel Roma, where comfort meets convenience in the heart of Lisbon!

Exceptional Dining
Savor delightful meals at our renowned Fiesta Cafe Restaurant or take advantage of our room service during limited hours. Enjoy a refreshing drink at the bar/lounge, perfectly complementing your stay.

Modern Amenities
Stay connected with complimentary wireless internet and enjoy the comfort of our well-appointed rooms featuring LCD televisions and minibars. Need assistance? Our multilingual staff is always here to cater to your needs at our 24-hour front desk.

Versatile Event Spaces
Planning a business meeting or special event? Our hotel offers 3509 square feet of flexible space, including conference rooms and a banquet hall, ensuring your gatherings are a success.

Experience the best of Lisbon at Hotel Roma and make your reservation today!

Important information:

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 10602 reviews
Cleanliness: 8.73
Service: 9
Location: 9.04
Room Quality: 8.69
Amenities: 8.82
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.7
E
Esther María • family_with_children • es
10
Buen hotel para alojarse en Lisboa
Pros:

La habitación tan grande, perfecta para cuatro personas.

2026-03-29 • via Nuitee
R
Ritchie 88 • family_with_children • pl
8
2026-03-28 • via Nuitee
R
Ruhama • solo_traveller • il
7
Convenient, clean , functional, spacious, not particularly charming ,
Pros:

It was close enough to the airport which is what I needed. Had a descent room with a balcony with a view , everything was comfortable

Cons:

It is an upscale 60’s hotel which is dated. The rooms are dated and not particularly aesthetic. The restaurant has a retro upscale charm but the food was just ok

2026-03-28 • via Nuitee
J
Joanne • solo_traveller • ie
6
Pros:

The rooms were spotless. Excellent cleaning service. Lovely staff

Cons:

Walls are paper thin and even earlier plugs couldn't drown out the sound of the TV in the other room

2026-03-28 • via Nuitee
A
Anna • solo_traveller • pt
7
Controversial . Clean old hotel(not boutique one) , just not renovated for many years for quite a hight price for that
Pros:

Clean bed sheets, clean room, location

Cons:

Very old hotel, no reconstruction for many years are obvious. During breakfast where no coffee cups enough for all people, lines, wasting lots of time. Hotel is not ready to receive amount of guests it has. I don’t think this type of hotel costs like the price on booking. Overrated

2026-03-28 • via Nuitee
F
Fernandes • family_with_children • pt
7
2026-03-27 • via Nuitee
C
CHRISTINE • family_with_children • fr
10
Pros:

Tout

Cons:

Rien

2026-03-27 • via Nuitee
A
Alejandra • couple • pt
10
Maravilhosa
Pros:

A limpeza e ser espaçoso.

Cons:

Sem comentários. Estava tudo ótimo

2026-03-27 • via Nuitee
R
Rocío • family_with_children • es
9
Pros:

Está súper bien ubicado, es muy cómodo y está genial!

2026-03-27 • via Nuitee
C
Carlos • extended_group • br
10
Pros:

Excelente custo benefício
Excelente café da manhã

2026-03-27 • via Nuitee
H
Hugo de Melo • family_with_children • pt
8
Pros:

Quarto Grande, Localização

2026-03-26 • via Nuitee
C
CarlaTaciana • couple • br
8
2026-03-25 • via Nuitee
I
I • solo_traveller • pt
8
2026-03-25 • via Nuitee
A
Attilio • solo_traveller • it
9
Foi bom
Pros:

Localização ótima. Cuarto perfeito

Cons:

Elevadores

2026-03-25 • via Nuitee
G
Gracemia • extended_group • br
8
2026-03-25 • via Nuitee
A
Alba • couple • es
6
Pros:

Amplio

Cons:

Poca luz en baño, bañera demasiado alta

2026-03-24 • via Nuitee
C
Cristi • family_with_children • ro
2
Expensive and bad service!
Pros:

Hotel beyond criticism! Of the whole hotel, the entrance to the reception is the best! Otherwise, dust! In the room, never in the 5 days did they bring me towels for the 3 people! Either the front towels or the others, there was always one less! There is a coffee maker where they brought coffee for her once and that was it! Water the same, a bottle upon arrival and that was it! The refrigerator did not work, someone had to come and replace it. The rooms with very thin walls, you could hear everything from the side and above. If there were noisier people, you would stare at the ceiling all night. I had something like that one evening. At the table? Yes, you would stand in line for minutes to enter and eat! The food? The same day after day! Poor, awful! For coffee you would wait 10-15 minutes to get one. And the staff was constantly moving around, even getting nervous when the table was full and you had to put plates on other tables (there were small tables for 4 people). In conclusion, for the price we paid we could find ten times better hotels in central areas. The location is poor. Expensive and bad service!

Cons:

👎🏻

2026-03-24 • via Nuitee
N
Nmz • couple • it
9
2026-03-24 • via Nuitee
T
Teresa • couple • pt
9
2026-03-24 • via Nuitee
L
Luca • family_with_children • it
8
Pros:

Posizione strategicamente a pochi passi dalla Metro

Cons:

Nulla da segnalare

2026-03-24 • via Nuitee