Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Gift shops or newsstand
Conference space
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly and efficient staff
Good location near transport
Comfortable and clean rooms
Cons:
Noise issues from surrounding areas
Bathroom cleanliness concerns
Inconsistent breakfast quality
Lack of certain amenities

Categories

Cleanliness
8.73
Some reviews mention that rooms are clean, but issues with the bathroom and other reviews suggest inconsistent cleanliness.
Service
9
Reviews highlight the friendliness and efficiency of the staff, contributing positively to the service score.
Location
9.04
Multiple reviews praise the proximity to transport and local amenities, indicating a very good location.
Room Quality
8.69
Some comments about comfort and cleanliness, but also notes about noise and the need for renovations.
Amenities
8.82
While some amenities were appreciated, certain services like breakfast and lack of coffee making facilities impacted the score.
Value for Money
8.68
Generally good reviews on pricing relative to services offered, though some found specific aspects lacking.
Food and Beverage
8.73
Breakfast mentioned as good but with room for improvement, leading to a balanced score.
Overall Experience
8.7
Mixed feedback indicates some strong positives and significant negatives, leading to this overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:49

Property Description

Welcome to Hotel Roma, where comfort meets convenience in the heart of Lisbon!

Exceptional Dining
Savor delightful meals at our renowned Fiesta Cafe Restaurant or take advantage of our room service during limited hours. Enjoy a refreshing drink at the bar/lounge, perfectly complementing your stay.

Modern Amenities
Stay connected with complimentary wireless internet and enjoy the comfort of our well-appointed rooms featuring LCD televisions and minibars. Need assistance? Our multilingual staff is always here to cater to your needs at our 24-hour front desk.

Versatile Event Spaces
Planning a business meeting or special event? Our hotel offers 3509 square feet of flexible space, including conference rooms and a banquet hall, ensuring your gatherings are a success.

Experience the best of Lisbon at Hotel Roma and make your reservation today!

Important information:

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 10541 reviews
Cleanliness: 8.73
Service: 9
Location: 9.04
Room Quality: 8.69
Amenities: 8.82
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.7
C
Carlos • couple • pt
10
Pros:

Um atendimento de excelência de jovens profissionais mas super empenhados

Cons:

Gostei de tudo

2026-03-14 • via Nuitee
T
Too_ass • family_with_children • de
7
2026-03-14 • via Nuitee
M
Milca • solo_traveller • pt
8
Pros:

Estava tudo ótimo, café da manhã impecável, todos do café da manhã muito simpáticos, os demais colaboradores também foram impecáveis, eu voltaria com certeza.

Cons:

A cama preferia que tivesse sido colchão de casal pois, dois colchões separados para uma pessoa só não deu muito jeito. E poderia ter pantufas nos quartos iria facilitar mais a vida de quem não levou chinelos.

2026-03-13 • via Nuitee
G
Gustavo • solo_traveller • it
8
Pros:

Petit dej complet. Propreté et confort des espaces communs.

Cons:

Un peu de bruit dans la chambre. Peut être des unités extérieures de l'air conditionné.

2026-03-13 • via Nuitee
D
De Paula Ribeiro • solo_traveller • it
9
Pros:

Tudo

2026-03-12 • via Nuitee
M
Murilo • family_with_children • br
10
2026-03-12 • via Nuitee
C
Carlos Romano • solo_traveller • pt
10
Pros:

El servicio de recepción y el ambiente familiar

2026-03-12 • via Nuitee
준성 • family_with_children • kr
10
Pros:

차에서 캐리어를 내릴때부터 캐어주셨던 인상좋으셨던 직원분의 친절함에 겉의 시설은 낡았지만 마인드는 호텔리어로서 갸짐이 되어있다는 좋은 인상을 받았어요.

Cons:

시설이 오래됐다는거하고 조식은 좀 부실하다는 점은 있었다

2026-03-12 • via Nuitee
C
Christine • solo_traveller • fr
9
2026-03-12 • via Nuitee
N
Nelma • couple • pt
10
2026-03-12 • via Nuitee
M
Marco & Gessica • couple • it
10
Bell'hotel!
Pros:

Hotel comodo per chi come noi fa un lungo scalo di notte in aeroporto...ci si arriva tranquillamente con un autobus ,noi abbiamo preso il 722 proprio fuori dall'aeroporto,i biglietti si fanno direttamente a bordo (cash/card) e si arriva all'hotel con 5 minuti di camminata da dove ti lascia il bus (fermata Estacao Roma Areeiro)
La reception è aperta 24 su 24, lo staff è gentile, la camera era comoda e pulita!
Nei dintorni si trova qualche ristorantino e supermercato.

2026-03-12 • via Nuitee
B
Buonocore • family_with_children • it
8
Breve ma intenso
Pros:

Buona

2026-03-11 • via Nuitee
L
Lagos • couple • br
10
Pros:

Localização, instalações e educados funcionários

2026-03-11 • via Nuitee
P
Pedro • extended_group • mz
4
2026-03-11 • via Nuitee
X
Xavier • solo_traveller • es
8
Pros:

Todo en general

Cons:

Nada

2026-03-11 • via Nuitee
J
Johnathan • solo_traveller • es
10
2026-03-10 • via Nuitee
A
Ana • couple • pt
7
Pros:

Limpeza, localização e gel de banho.

Cons:

Tinha reservado um quarto com cama de casal e foi-me atribuído um com twinbeds, não me foi dito nada na receção aquando o check-in, quando fui pedir esclarecimentos não pediram desculpa pelo transtorno... A porta da casa de banho estava perra e a utilização de copos descartáveis no WC.

2026-03-10 • via Nuitee
M
Márcia • extended_group • pt
9
2026-03-09 • via Nuitee
M
Maria Cristina • extended_group • br
10
O hotel Roma é maravilhoso, possui um ambiente agradável, limpo, quarto espaçoso e bastante confortável. Vale muito a pe
Pros:

Café da manhã

Cons:

Não ter microondas disponível para os hóspedes

2026-03-09 • via Nuitee
N
Natasa Georganta • family_with_children • gr
10
2026-03-09 • via Nuitee