Facilities

Elevator
Gift shops or newsstand
Conference space
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop
Internet access in public areas - high speed
Meeting rooms
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly and efficient staff
Good location near transport
Comfortable and clean rooms
Cons:
Noise issues from surrounding areas
Bathroom cleanliness concerns
Inconsistent breakfast quality
Lack of certain amenities

Categories

Cleanliness
8.73
Some reviews mention that rooms are clean, but issues with the bathroom and other reviews suggest inconsistent cleanliness.
Service
9
Reviews highlight the friendliness and efficiency of the staff, contributing positively to the service score.
Location
9.04
Multiple reviews praise the proximity to transport and local amenities, indicating a very good location.
Room Quality
8.69
Some comments about comfort and cleanliness, but also notes about noise and the need for renovations.
Amenities
8.82
While some amenities were appreciated, certain services like breakfast and lack of coffee making facilities impacted the score.
Value for Money
8.68
Generally good reviews on pricing relative to services offered, though some found specific aspects lacking.
Food and Beverage
8.73
Breakfast mentioned as good but with room for improvement, leading to a balanced score.
Overall Experience
8.7
Mixed feedback indicates some strong positives and significant negatives, leading to this overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:49

Property Description

Welcome to Hotel Roma, where comfort meets convenience in the heart of Lisbon!

Exceptional Dining
Savor delightful meals at our renowned Fiesta Cafe Restaurant or take advantage of our room service during limited hours. Enjoy a refreshing drink at the bar/lounge, perfectly complementing your stay.

Modern Amenities
Stay connected with complimentary wireless internet and enjoy the comfort of our well-appointed rooms featuring LCD televisions and minibars. Need assistance? Our multilingual staff is always here to cater to your needs at our 24-hour front desk.

Versatile Event Spaces
Planning a business meeting or special event? Our hotel offers 3509 square feet of flexible space, including conference rooms and a banquet hall, ensuring your gatherings are a success.

Experience the best of Lisbon at Hotel Roma and make your reservation today!

Important information:

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 11194 reviews
Cleanliness: 8.73
Service: 9
Location: 9.04
Room Quality: 8.69
Amenities: 8.82
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.7
P
Pedro • couple • pt
10
Pros:

Room and bed were very nice, we had no coffee or tea in the room.

Cons:

Good location close to everything.

2026-06-27 • via Nuitee
G
Gustavo • solo_traveller • ie
10
2026-06-27 • via Nuitee
O
OYAMA • solo_traveller • br
9
Pros:

Café da manhã excelente. Quarto amplo e confortável.

Cons:

Nada a pontuar

2026-06-27 • via Nuitee
I
Ioana • solo_traveller • gb
10
Pros:

Everything as expected. Big room, good beds, lots of options for breakfast and lovely staff.

2026-06-27 • via Nuitee
M
Maria Rosana • couple • pt
10
2026-06-27 • via Nuitee
F
francescoarco7 • solo_traveller • it
8
Pros:

Ottima posizione, collegato sia alla Metro che ai treni di superficie che collegano a Sintra e Oriente. Camera spaziosa e pulita. Hall accogliente e personale disponibile. Ci hanno tenuto i bagagli prima del check in e dopo il check out.

Cons:

Insonorizzazione inesistente sia quella interna che gli infissi. Lavandino con rubinetto troppo corto che non consentiva nemmeno il lavaggio delle mani.

2026-06-27 • via Nuitee
D
Daniel • couple • ro
9
2026-06-27 • via Nuitee
M
Mateusz • solo_traveller • pl
9
2026-06-27 • via Nuitee
M
Mosna • solo_traveller • pt
10
2026-06-26 • via Nuitee
B
Baltazar Rodes • family_with_children • es
8
2026-06-26 • via Nuitee
L
Lisa • solo_traveller • gb
5
Pros:

Location

Cons:

Staff weren’t very helpful and borderline rude. The cleaner was very smiley and pleasant but the other staff members especially the man on the bar were rude and unhelpful.

2026-06-26 • via Nuitee
R
Richard • extended_group • pt
9
2026-06-26 • via Nuitee
S
Susana • solo_traveller • pt
3
Cons:

Não me foi disponibilizada uma factura da estada apos ter pedido a mesmo no balcao. Remeteram para o booking.

2026-06-26 • via Nuitee
C
cindia • family_with_children • cl
10
Excelente hotel para llegar a Lisboa
Pros:

Muy agradable la estancia, instalaciones, comidas, personal

Cons:

Quizás
Estar al
Lado del ascensor por la mañana molestaba el sonido del
Llamado

2026-06-26 • via Nuitee
M
Mariana • couple • pt
10
2026-06-25 • via Nuitee
J
Jose • solo_traveller • za
7
Pros:

Parking is a problem if you have a car

2026-06-25 • via Nuitee
R
Revianny • couple • pt
10
2026-06-25 • via Nuitee
A
Alberto • couple • es
10
2026-06-25 • via Nuitee
R
Rafael • solo_traveller • br
9
2026-06-25 • via Nuitee
A
Andres Fidalgo • solo_traveller • cv
10
Pros:

Todo perfecto

2026-06-25 • via Nuitee