Hotel Marinela Sofia

Hotels
Victoria Group Hotels & Resorts
8.2 (2306 reviews)
100 James Boucher Blvd , Sofia , bg

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Beautiful decorations
Cons:
Pool access restriction
Limited room amenities
Poor phone service

Categories

Cleanliness
8.76
Overall cleanliness praised in reviews.
Service
8.93
Unique staff service, acknowledged by multiple guests.
Location
8.47
Described as being in a different world from the city.
Room Quality
7.92
Room decor noted as good but some wear mentioned.
Amenities
7.45
Swimming pool access is limited for guests.
Value for Money
7.91
Facilities seem to match hotel price.
Food and Beverage
7.96
General praise, but no specific details given.
Overall Experience
8.23
Generally positive with some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:53

Property Description

Luxurious Amenities and Entertainment
Hotel Marinela Sofia offers a plethora of amenities for a lavish stay, including an indoor pool, fitness club, and Japanese Garden for relaxation. The hotel's 6 restaurants and 4 bars cater to diverse culinary tastes, promising a delightful dining experience.

State-of-the-Art Rooms and Facilities
Indulge in comfort with individually controlled air conditioning, flat-screen TVs, and modern entertainment systems in each Deluxe room and Junior Suite. The en-suite bathrooms are equipped with premium toiletries, ensuring a luxurious stay.

Convenient Location and Accessibility
Located just a 20-minute drive from Sofia Airport, the hotel provides easy access to the city center and Vitosha ski slopes. With nearby public transportation like James Bourchier Underground Station, exploring Sofia is a breeze.

Book now for an unforgettable stay at Hotel Marinela Sofia!

Important information:

The swimming pool will be closed for the period of 4-15.08 for our yearly prophylacticGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BGN 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 12 years old stay for BGN 20 per person per night when using an available extra bed.
    People 13 years old and over stay for BGN 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2306 reviews
Cleanliness: 8.76
Service: 8.93
Location: 8.47
Room Quality: 7.92
Amenities: 7.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 8.23
E
Elvir couple md
9
2026-04-11 via Nuitee
S
Sean family_with_children gb
4
Abundance of facilities and nice location but staff weren't very helpful and rooms weren't cleaned.
Pros:

The hotel in itself was great, with lots of great facilities and great restaurant options. the location was also ideal right next to the James Bourchier Metro Station however we found the staff attitude to the guests somewhat lacking for what we'd expect from a 5 star hotel.

Cons:

For the last 2 nights of our 4 night stay our rooms weren't cleaned and we weren't provided with more bottles of water, toilet paper or clean towels. We spoke to the reception about this and requested our room be cleaned and new toilet paper be provided but it was only on the 3rd time of asking after more than 24 hours that this was done. Also we found the main toilets in the lobby (which we were forced to use as no toilet paper in our room) to be in a right state one morning and they clearly hadn't been cleaned for some time.

Another issue was that our air conditioning control wasn't working so the room was very hot, we had to sleep with the window open but the heater was still pushing our hot air to try and heat the room temperature up. This made for an uncomfortable nights sleep.

2026-04-09 via Nuitee
Стефан Иванов extended_group bg
10
Pros:

УНИКАЛЕН ХОТЕЛ. ПРЕКРАСНО ОБСЛУЖВАНЕ, НО ЗА ПАРКИНГА СЪМ ВЪЗМУТЕН

Cons:

РЕДОВНО ПЪТУВАМ С ПРЕСПИВАНЕ ДО СОФИЯ , НО ТОВА Е НАЙ СКЪПИЯ ПАРКИНГ ДО СЕГА. 30 ЕВРО НА ДЕН ??? НА ЛЕТИЩЕТО Е ПО МАЛКО

2026-04-08 via Nuitee
S
Stanimir couple bg
1
Never again
Pros:

Nothing

Cons:

Toilet was very dirty, there was no AC in the hotel, and the staff told me, after i took the reservation. Worst experience ever.

2026-04-08 via Nuitee
A
Abdurrahman osman couple tr
10
2026-04-06 via Nuitee
Димитър couple bg
7
2026-04-06 via Nuitee
V
Vania solo_traveller bg
9
2026-04-06 via Nuitee
V
Vania couple bg
9
2026-04-06 via Nuitee
P
Plamena solo_traveller bg
10
Pros:

I got an upgrade of the room ! Highly appreciated

2026-04-05 via Nuitee
N
Nermin couple tr
8
2026-04-04 via Nuitee
Z
Zvezi solo_traveller bg
7
2026-04-04 via Nuitee
H
Hüseyin Erhan extended_group tr
10
Tekrar tercih edeceğim bir otel.
Pros:

Çalışanlar güler yüzlü ve yardımcı olmaya isteklilerdi. Çözüm odaklı yaklaşımları vardı. İçerisinde Dünya mutfağından bir çok örnek restaurant vardı . Biz bir akşam İtalyan restaurantı Burratayı tercih ettik . Gerçekten çok iyi bir deneyimdi.

Cons:

Kendi aracımla otele seyahat etmiştim. Otopark için ayrıca ücret alınmasa daha iyi olabilirdi.

2026-04-03 via Nuitee
K
KAYWAN solo_traveller gb
10
Yes
Pros:

The best way you don’t need to go out because everything in the hotel have very nice. Very good.

Cons:

Nice

2026-04-03 via Nuitee
A
Antonio couple it
10
Pros:

Colazione e struttura e servizi

Cons:

Tutto perfetto

2026-04-02 via Nuitee
G
Gospodin couple bg
10
2026-03-30 via Nuitee
R
Roberto extended_group it
10
2026-03-30 via Nuitee
M
Marcello solo_traveller gb
10
Pros:

Everything goes great.

2026-03-30 via Nuitee
J
Jens family_with_children de
9
2026-03-29 via Nuitee
H
HRISTO family_with_children bg
9
2026-03-29 via Nuitee
N
Nikov solo_traveller bg
10
2026-03-29 via Nuitee